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All 13 Katy hotels

Hilton Garden Inn Houston West Katy Mills

3.0 of 5 Hotel   |   2409 Texmati Drive, Katy, TX 77494
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88%
Ranked #5 of 13 hotels in Katy
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
Dollyamas Winston Salem, North Carolina, USA
  • Reviews (135)
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135 people have reviewed this hotel

Traveler rating
    92
    27
    8
    5
    3
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48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • French first
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English first
Winston Salem, North Carolina, USA
Top Contributor
74 reviews 74 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property is fairly new and shows well. The rooms are spacious and well appointed. The restaurant is standard for a Garden Inn, not my favorite format, but utilitarian. If you are a light sleeper, ask for a lower room farther from the highway...the highway noise can be loud. Very attentive staff and solid service.

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Shreveport, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

When family drove in from out of town, they didn't have a room. When asked for an explanation, no one could give us one. A manager was unavailable on the weekend and the hotel clerks could only blame the computer.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Miami, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We reserved this hotel as a group for a wedding party. We reserved 30+ rooms. One of our criteria for booking was that the hotel shuttle would transport hotel guests to and from the rehearsal and wedding venues. The night of the rehearsal dinner the shuttle stopped running at eleven (the end of the dinner was 11 and times were... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Orange, United States
1 review
4 of 5 stars Reviewed 1 week ago

I highly recommend this location, facility and staff are excellent, great location that is centrally located to the Katy area, the breakfast area was a great place to enjoy good food and visit and plan our day

Review collected in partnership with Hilton Garden Inn

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Tampa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The check in process was quick and the staff was super courteous throughout. Breakfast was nice with the staff waiting on you so you can relax and catch up on your morning emails while they take care of the food prep and serving [so no need to loiter by the toaster]

Review collected in partnership with Hilton Garden Inn

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Baton Rouge, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The facility itself is lovely. The location is very good, the rooms are comfortable and clean, and the staff is pleasant. However! After traveling all day and coming into town for a wedding, we were greatly disappointed to find that our room was not ready at the stated 3pm time and we had to wait in the lobby an hour... More

Review collected in partnership with Hilton Garden Inn

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Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Very clean and beautiful hotel. Excellent value and close to many things. Can't go wrong staying here people. Our group stays here every time we have meetings at our Texas location. I would stay here whether is was business or pleasure. Excellent staff, very friendly.

Review collected in partnership with Hilton Garden Inn

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Dallas
Top Contributor
69 reviews 69 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms aren't perfect but the hospitality is awesome! Coffee, tea and water all day in the lobby. Then free wine and good hors d'oeuvres in the evening. The free breakfast was awesome! They made me some breakfast burritos to go! They also offer room service. The rooms are big with a sitting area but it didn't seem well maintained.... More

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New Braunfels, Texas
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 10, 2014

This small hotel was the perfect choice for our niece's wedding guests. The lobby, bar, restaurant and rooms were well decorated and pristine. The hotel staff was extremely friendly, even calling the room to make sure everything was okay upon check in. The front desk staff greeted us every time we walked by.The rooms have a microwave, Keurig and small... More

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Richmond, Texas
1 review
4 of 5 stars Reviewed February 12, 2014

The hotel and room its self is great, but because I am a younger guest, 23, I was looked at as if I was out of place and not welcome by the staff. Poor costumer service from front desk staff in the morning, on the phone and also the breakfast staff overcharged me for the breakfast. I use to work... More

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Additional Information about Hilton Garden Inn Houston West Katy Mills

Also Known As:
Hilton Garden Inn Houston West Katy Mills Hotel
Hilton Garden Inn Houston West Katy Mills Hotel Katy
Address: 2409 Texmati Drive, Katy, TX 77494
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Katy
#1 Best Value Hotel in Katy
#6 Family Hotel in Katy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston West Katy Mills 3*
Official Description (provided by the hotel):
We are just minutes away from Katy Mills Mall as well as Agave Road, Briscoe Manor and Tuscany Villa Wedding Halls and a shuttle to get you there! All of our rooms have a fridge and microwave standard as well as complimentary high speed wireless internet. A 24 hour business center and modern fitness area is also available for your use! ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Katy #1 Best Value Hotel in Katy #6 Family Hotel in Katy
Hotel Class
Official Description (provided by the hotel)
We are just minutes away from Katy Mills Mall as well as Agave Road, Briscoe Manor and Tuscany Villa Wedding Halls and a shuttle to get you there! All of our rooms have a fridge and microwave standard as well as complimentary high speed wireless internet. A 24 hour business center and modern fitness area is also available for your use! ... more   less 
Number of rooms
101

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