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All 14 Katy hotels

Hilton Garden Inn Houston West Katy Mills

3.0 of 5 Hotel   |   2409 Texmati Drive, Katy, TX 77494
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89%
Ranked #3 of 14 hotels in Katy
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
gamevod Houston, TX
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163 people have reviewed this hotel

Traveler rating
    112
    32
    9
    6
    4
See reviews for
57
18
10
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • French first
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English first
Katy, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Couldn't sleep on bed. It had been flipped to where the top was on the bottom. I could not control the comfort of the bed, there was a huge mound in the middle, where my small back rests. Tried sleeping side ways, but that was not comfortable. Asked for help at 1am, 3 am, 4:30 am, and nothing was done.... More

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Houston, TX
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a typical Garden Inn, four years old so in pretty good shape. So all things Garden Inn apply here. BUT the TV is awful. Perhaps not a big deal, but traveling alone I expect to find something to watch. So what we have here is a combination of (1) bad TVs or bad reception (so bad picture quality... More

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Longmont
Top Contributor
89 reviews 89 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose the Hilton Garden Inn when we had to go to Katy, TX recently because of the breakfast option and the bar. The stay was quite nice although they didn't have the King bed we wanted and had had before. This time we were in a double room and the beds weren't quite as comfortable. We also had a... More

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Fort Worth, United States
1 review
4 of 5 stars Reviewed 1 week ago

For some reason, Hilton Garden Inn has elected to put air mattresses in all of their rooms. I have stayed in 3 different HGI's with these beds, none of them were comfortable. They all leaked and sagged. Terrible beds. I hope they get rid of them because HGI is a very nice hotel otherwise.

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kenner, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a very nice Hilton Garden Inn. I had never stayed at this particular hotel, but I will certainly be back. The hotel was very clean and inviting. The staff was wonderful to deal with. I am a Diamond member and I use points for weekend getaways with the family, if I happen to be in Houston, I will... More

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Irving, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is located very close to retail centers and right off a major highway, easy to find. I love having a Keurig coffee maker and variety of coffee/tea to brew right in my room; it makes a world of difference for me to start the day off right! Thank you!

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San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I travel for business and got to the hotel extremely tired and later than I wanted. The positive energy from the Front Desk staff made me feel great. The room was clean and even had a 42" Samsung LED TV, very impressed, and even had a Keurig Coffee machine in my room. Thankfully I was able to relax in my... More

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Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment I arrived at the hotel I couldn't help but feel great. The hotel lobby is beautiful; the front desk staff was unbelievably nice and even provided me a bottle of water at check in without even having to ask! I am a Diamond member but have never seen reserved parking just for Diamond Members. I was also... More

Was this review helpful? Yes 2
Katy, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

I am a Diamond member with Hilton and a lifetime Platinum member with Marriott. I have spent most of my professional career living in a hotel, so I know what I am talking about. I have 1,200,000 hotel points with Hilton. Where should I start? Pro's - Hotel lobby was modern and updated - things went down hill from there.... More

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Belle Chasse,LA, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

In town for a wedding and all of us that stayed here found this hotel to be very comfortable. The staff is very accommodating. The lobby, bar, and breakfast area is very nice. The room was nice and we were given extra coffee for the Keurig machine any time we asked.The beds are adjustable, but a little too firm for... More

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Additional Information about Hilton Garden Inn Houston West Katy Mills

Address: 2409 Texmati Drive, Katy, TX 77494
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston West Katy Mills 3*
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Also Known As:
Hilton Garden Inn Houston West Katy Mills Hotel Katy

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Katy #1 Best Value Hotel in Katy #1 Business Hotel in Katy #5 Family Hotel in Katy
Hotel Class
Official Description (provided by the hotel)
We are just minutes away from Katy Mills Mall as well as Agave Road, Briscoe Manor and Tuscany Villa Wedding Halls and a shuttle to get you there! All of our rooms have a fridge and microwave standard as well as complimentary high speed wireless internet. A 24 hour business center and modern fitness area is also available for your use! ... more   less 
Number of rooms
101

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