We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Katy hotels

Holiday Inn Express Hotel & Suites Katy

2.5 of 5 Hotel   |   21010 Katy Freeway, Katy, TX 77449
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Katy to your Saves list
Holiday Inn Express Hotel & Suites Katy
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
78%
Ranked #7 of 13 hotels in Katy
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 21, 2014
erbele Falls Church, Virginia
Write a Review

41 people have reviewed this hotel

Traveler rating
    22
    10
    5
    1
    3
See reviews for
12
6
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Austin, TX
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As a frequent traveler I try and book directly with the hotel, especially since I stay at the same locations several times a year. I travel 5 days a week and I am a IHG Rewards member. I called this afternoon and spoke with "Kim" who transferred me to the 800# for reservations. Now if I had wanted to call... More

Was this review helpful? Yes
Tracey H, Director of Sales at Holiday Inn Express Hotel & Suites Katy, responded to this review

We at the Holiday Inn Express & Suites pride ourselves on providing excellent customer service to all of our guests. So I sincerely apologize for the problems you had making a reservation. We are always "tweaking" ways to better service our in house guests, and our guests on the phone. Your comments are important to us, and they have been... More

Falls Church, Virginia
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2014

I have stayed here for 4 nights once in November and once in December. Both stays were comfortable -- the rooms clean, well appointed, and mostly quiet. I did not eat at the breakfast buffet -- I generally prefer not to. The coffee at the buffet was okay. My only complaint was that the last stay the energetic cleaning crew... More

Was this review helpful? Yes
Tracey H, Director of Sales at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you so much for taking the time to review of hotel. We are sorry that your stay did not meet your expectations. We have forwarded your comments to our housekeeping staff for training purposes. We invite you to stay with us again, so we can show you the exceptional service we provide at The Holiday Inn Hotel & Suites... More

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 6, 2013 via mobile

We experienced a great stay in a nice and clean hotel. Can't ask for much more than that. Service was very welcoming also. One thing we loved about this hotel was the location. Just down the road from Katy Mills mall and lots of restaurants in the area. As a priority club member, this was a wonderful stay for us.

Was this review helpful? Yes
Tracey H, Director of Sales at Holiday Inn Express Hotel & Suites Katy, responded to this review

As an IHG Rewards member we would like to thank you for your continued loyalty to our brand. We would also like to thank your for your positive review because that means we are doing something right. We hope during your next stay in Katy, that your continue to stay at the Holiday Inn Express & Suites. More

Austin, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 26, 2013

It may be vain to judge a book by its cover, but that's just how I am when I stay at a hotel. Rarely am I there more than a couple evenings to experience all the amenities. I just want a place that's clean, has a comfortable bed, quiet room, and good location. This place meets those standards. I'd stay... More

Was this review helpful? Yes
Tracey H, Director of Sales at Holiday Inn Express Hotel & Suites Katy, responded to this review

Thank you for taking the time to write a review of our hotel. Your feedback means so much to us. We are thrilled that our location met your expectations and hope you'll stay with us again very soon. Hotel Staff More

Senior Contributor
37 reviews 37 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 3, 2013 via mobile

My recent stay at the Holiday Inn in Katy, Tx was wonderful. To start off, this location serves the best breakfast that have eaten in a hotel in a long time. The warm cinnamon rolls and apple danishes were great. The double queen bed allowed my three sons and I to sleep comfortably for the entire. Plenty of space and... More

Was this review helpful? Yes
hiexs6633, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

i thank you for your kind comments, and look forward to seeing you again. More

San Francisco
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 22, 2013

I’m NOT an IHG fan but unfortunately we are Priority Club Platinum Members due to excessive traveling for work (& at times play). Our star status was hung on our door which was kind of cheesy, but didn’t bother us much. We didn't notice any perks either from the status....I see suites advertised in their (professional) photos but those weren't... More

Was this review helpful? Yes
Tracey H, Front Office Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

As an IHG Rewards Club Member we greatly appreciate your loyalty to our brand and hotel. Thank you for taking the time to write a review, because your feedback is very important to us. We apologize that your stay did not meet your expectations. We are currently reviewing the "perks" we offer to our Rewards Members and expect to make... More

Perry, Iowa
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 1, 2013

This hotel is fairly new. I booked with Name your own price with priceline but I did not get a great deal. It was $90.00 plus fees and taxes. The hotel room was fine and it was clean. I had requested a non smoking room but I was given a smoking room. At check in they told me they were... More

Was this review helpful? Yes
hiexs6633, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

really apreciate your comments and applogize for the smoking room in the future call us in advance so that we better accomadate your prefrence. More

Lake Ozark, Missouri
Top Contributor
116 reviews 116 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 4, 2013

I stay at a lot of Holiday Inn properties and this is the first time I've ever had a star with my status level hung on my hotel room door. Even though it's right off I-10, the rooms are very quiet (except when some idiot on a crotch rocket tries to get to 100 on the outer road). There are... More

Was this review helpful? Yes 3
hiexs6633, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

thanks, very comforting when i get honest opionion about the noise level in the room hope to see you soon. nick More

Hattiesburg, Mississippi
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 27, 2013

This is the second stay we have stayed and I think they get better each time. Very, very clean and modern hotel. The location is perfect because it is in the same parking lot as two great restaurant and just across the street there is a square that is filled with restaurants and bars. Of course my wife says it... More

Was this review helpful? Yes 3
nick P, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

thank you More

Seguin, TX
Top Contributor
134 reviews 134 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 15, 2013

Check in was easy, room was clean and comfy. Pillows were fresh. They were able to get me a nonsmoking room.! Breakfast was great, wi fi worked as well. I also really appreciate the USA today delivered to my door.

Was this review helpful? Yes 1
hiexs6633, General Manager at Holiday Inn Express Hotel & Suites Katy, responded to this review

thanks your comments please let me what i can better do help guest like yourself. nick More

Been to Holiday Inn Express Hotel & Suites Katy? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Katy

Also Known As:
Holiday Inn Express Hotel And Suites Katy
Address: 21010 Katy Freeway, Katy, TX 77449
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Katy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Katy 2.5*
Official Description (provided by the hotel):
Welcome to One of the Best Hotels in Katy, TexasBecause we're in West Houston, our hotel's location brings guests close to the fun of the big city while avoiding the crowded atmosphere. The Holiday Inn Express® Hotel & Suites Katy is convenient for every traveler since it's right off I-10.Our hotel's business-minded guests are always pleased by the great location and facilities. If you need to host an event, our large, dividable meeting room is ideal, and the Business Center and free high-speed, wired and Wi-Fi access make it easy to polish your presentation before the big meeting. Since we're on the west side of Houston, our hotel's guests are just six miles from the Energy Corridor with CITGO, BP, Shell, BAE Systems. DNV, Academy Offices and others.There's so much to discover and do near Katy with our location along I-10. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Booking.com, Expedia, Priceline, Travelocity, Agoda, TripOnline SA, Hotels.com, Venere and Otel so you can book your Holiday Inn Express Hotel & Suites Katy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Katy, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.