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BEST WESTERN PLUS Katy Inn & Suites

#1 of 15 Hotels in Katy
Certificate of Excellence
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2006 Katy Mills Blvd, Katy, TX 77494
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BEST WESTERN PLUS Katy Inn & Suites
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164 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Washington, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Good The hotel was located in a great location with ease of access to the Katy Mills Mall and other retailers. I would recommend this hotel to travelers who my want to stay in the area with family and for business.

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed 1 week ago

I had thought since this was a Best Western Plus that I would see bedding that was completely clean for each new occupant. That was not the case. This hotel still uses bedspreads and blankets which are not changed between guests. For my family, those are the only hotels I use. I will not be back to this hotel. Usually... More 

Was this review helpful? Yes
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. To clear any misunderstandings, both our bedspreads and blankets are washable and are being washed between each guest stay. Your satisfaction is very important to us and we will... More 

San Jose, California
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very satisfied with choosing this property. It was close to the airport but also close our family. Easy to find from the Interstate and an easy walk to a restaurant. Plenty of free parking as well. Our room was clean, comfortable and noise free. The staff was kind and professional. We'd like to return in the near future.... More 

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3 reviews
4 of 5 stars Reviewed 3 weeks ago

Clean room, spacious, desk, two phones. Everything you need to have a productive stay. WiFi weak but reliable. Continental breakfast includes all the standards. Interstate access. HBO included pool clean with no odor. Fitness room well stocked. I had a really enjoyable stay

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Fredericksburg, TX, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Best Western in Katy is a well run, comfortable and friendly, i consider it an excellent value on all fronts. All of the staff were friendly and professional, the room was clean and nicely appointed. The location is very convenient being just off Interstate 10.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KAPLAN, United States
1 review
4 of 5 stars Reviewed May 21, 2015

Everything I would need at a Hotel is received at this one, the staff , the service , the Quality the location, and the overall location for my business and traveling purposes, will continue to use unless , a problem occurs and that at this point I don't fore see!!! Thanks, Warren

Review collected in partnership with Best Western

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Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 19, 2015

The front desk staff was very nice and helpful. Our room was perfectly clean and they had hot water! We couldn't get the cable to work right away but the front desk fixed it within minutes. The breakfast was filled and warm and delicious. I would stay here again.

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Seattle, Washington
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 15, 2015

Beautiful and spacious lobby area, staff are extremely friendly and helpful. Location is on the outskirts of Houston and great for shopping in the Katy area. If you plan to go into Houston, be sure to allow plenty of time for the travel and traffic congestion on I-10. Only complaint about the hotel is the odor from our room air... More 

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Oklahoma City
1 review
4 of 5 stars Reviewed May 13, 2015

Been here a few times and probably my favorite location in the Houston area so far do to the location and everything you could need within walking distance.. Works out great when not wanting to deal with mass loads of traffic! Staff is great!

Review collected in partnership with Best Western

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Nottingham, United Kingdom
Level Contributor
193 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed May 2, 2015

About 40mins from Houston airport. Quick check-in with friendly staff. Lovely room with a microwave and fridge within walking distance of a Walmart for provisions. 24 hrs drinks at reception and an outdoor pool 10am until late. Excellent breakfast of crispy bacon, scrambled eggs, Hash Browns, Waffles, toast donuts, everything you need. There is a huge shopping Mall in Katy... More 

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