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Comfort Inn & Suites West

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22025 Katy Freeway, Katy, TX 77450
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Comfort Inn & Suites West
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Comfort Inn & Suites West
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47 reviews from our community

Traveler rating
    20
    13
    3
    6
    5
See reviews for
17
8
3
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn & Suites West
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Raleigh, North Carolina
Top Contributor
61 reviews 61 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 24, 2012

Stayed one night while passing through on I-10. Hotel looked okay at first, but the tiled bathtub/shower wall had moldy grout. We could not get any WiFi service in our room and had to go sit in the lobby to check email. Desk clerk said the problem was our hardware, an Apple iPad 2 and an iPod Touch. Strange that... More 

Was this review helpful? Yes
Denver, North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 10, 2012

Stayed at this hotel for 2 nights during the OTC convention. I had a great stay, the rooms are nice and clean, breakfast was a plus. The hotel staff was great. I do recommend this hotel 100% and look forward to coming back next year for the OTC and this will be my place to stay.

Was this review helpful? Yes 4
Bartonville, Texas
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 15, 2011

I stayed 2 nights at the Comfort Inn & Suites while attending a horse show at the Great Southwest Equestrian Center, The hotel is conveniently located to the equestrian center as well as numerous restaurants. Unfortunately, its location is the hotel's best feature. I've stayed at a number of Comfort Inns, and this location was perhaps the worst! The room... More 

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Lynchburg, VA
Contributor
15 reviews 15 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 8, 2011

We stayed one night at the Comfort Inn-West in Katy on our cross-country vacation with our two young children and had a very positive experience. The hotel was easy to access from I-10. The lobby was attractive, and the decor of the room was very updated and pleasant. No matter what type of hotel we are staying in, I always... More 

Was this review helpful? Yes 5
Lexington, Kentucky
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 23, 2011

My husband and I (along with four friends) had the opportunity to stay in this hotel during the National Senior Games competition in Houston/Katy in mid June 2011. The location was excellent for us, as his competitions were located in Katy and Fulshear; meanwhile, it was a very easy drive into downtown Houston and the museum district for me. Our... More 

Was this review helpful? Yes 3
Lafayette, Louisiana
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 14, 2010

Hot tub out of order, made arrangements for me to use the hot tub an neighboring hotel.

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 8, 2010

I could live here

Was this review helpful? Yes 1
league city
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 28, 2010

I travel quite a bit for work and I am in hotels for most of the month. This Comfort Inn I must say is a big step above others. Upon arriving after a long day and an even longer drive I was greated by a nice smile and friendly clerk named Stephanie. Even though I bombarded her with questions and... More 

Was this review helpful? Yes 3
kremli, Guest Relations Manager at Comfort Inn & Suites West, responded to this review

I wanted to personally thank you for your feedback on our Comfort Inn and Suites property. It is a nice feeling when people recognize when we do things correct and identify those valued staff members we have. We take pride in what we offer each of our valued guests and are happy to see it is noticed and valued by... More 

Katy, TX
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 28, 2010

big bathroom. door doesn't swing even close to the toilet. 8'' crown in the room. furniture nice enough to have at home. the hallways smell like cotton candy. huge dining area. front desk greets upon entry.

Was this review helpful? Yes 3
kremli, Guest Relations Manager at Comfort Inn & Suites West, responded to this review

I wanted to personally thank you for your feedback on our Comfort Inn and Suites property. It is a nice feeling when people recognize when we do things correct and identify those special touches we offer each guest.. We take pride in what we offer each of our valued guests and are happy to see it is noticed and valued... More 

Lafayette, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2010

I have been staying at this hotel for several years and have had the same quality service each and every time. The front desk goes out of their way to help you with anything they possiably can. The staff are friendly and helpful to your needs. The breakfast choices are very good, the food is hot / cold and plentiful.

Was this review helpful? Yes 1
kremli, Guest Relations Manager at Comfort Inn & Suites West, responded to this review

I wanted to personally thank you for your feedback on our Comfort Inn and Suites property. It is a nice feeling when people recognize when we do things correct and identify those valued staff members we have. We take pride in what we offer each of our valued guests and are happy to see it is noticed and valued by... More 

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