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Comfort Inn & Suites West

2.5 of 5
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22025 Katy Freeway, Katy, TX 77450
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Best prices for: 1 room 1 guest
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Comfort Inn & Suites West
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53 Reviews from our TripAdvisor Community

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Traveler rating
    24
    13
    5
    6
    5
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19
8
3
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
  • All months
    (53)
  • Mar-May only
    (8)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (5)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent Customer Service I really felt like I was at home. The employees take no shortcuts to ensure the guests have a pleasant experience. Furniture is so comfortable with a rich quality I can tell it's new, they must have remodeled recently. Upon arrival I was greeted by 2 very nice concierge, one gave me my key and the other... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this place for 3 nights. The front desk clerk was very nice and friendly and she upgraded me to a suite, which was really nice. As I have walked into my room I couldn't believe that everything looks new and clean, I think they have done remodelling recently. I slept through the night without any noises. As... More 

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I Stayed at this hotel last weekend with my family, the room was clean, with new furniture and paint, bed was great and comfortable breakfast was very good with lots of choices(specially for my kids), if you looking for indoor swimming pool this hotel have the best, there are lots of good restaurants near this area. high speed internet connection,... More 

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Katy, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Had to stay In hotel waiting to close on a house this hotel is older but comfortable enough. Best of all was the great internet connection for the kids. Good thing because the pool was indoors and way too cold to enjoy. Over all good stay. Cleaning could be better found food in fridge and a tiny spider on the... More 

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Springfield, Ohio
Level Contributor
123 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 11, 2015

The internet did not work. The lady at desk said she called 2 days ago and they have not come to fix it yet. Pool was really cold. Hot tub was in a weird little outside room with 10 foot walls with no roof that could only be accessed from the pool room. An electric plug in our room did... More 

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1 review
5 of 5 stars Reviewed July 7, 2015

I enjoyed my stay at the Comfort Inn & Suites!! The breakfast was hot and delicious, their staff are very friendly especially Kimberly and Jennifer, and I pleasantly enjoyed everything about his hotel. I'll be back soon to my home away from home!

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Mukilteo, Washington
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 15, 2015

This place was very nice. The room was clean. The front desk clerk was very nice and friendly. There was a gym, swimming pool, laundry service (a bit expensive) etc. Parking was shared with the hotel next door and so if you came in late it was hard to find parking. My husband said if we are back in Houston,... More 

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Boerne, Texas
2 reviews
2 of 5 stars Reviewed November 11, 2014

Management didn't care about the issues my family had with the rooms. The ladies working the desk we nice but said they didn't have the authority to offer us any assistance. We booked a 2 Qn bed Suite through Expedia. Checked in, they didn't have a Suite with 2 queen beds. Showed me a suite with 1 King and a... More 

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Phenix City, Alabama
Level Contributor
103 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed August 11, 2014

My wife and I stay at Comfort Suites as we travel. This particular Comfort Suite is only 2 1/2 years old and is the very best we have ever encountered. From the moment we stepped into the lobby we felt as if we were in a 5 star facility. The counter staff was superb, The room was more than we... More 

Was this review helpful? Yes 1
Louisiana
Level Contributor
93 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 29, 2014

Even though my room had not yet been cleaned and I had to wait in the lobby, I still give this hotel 4 stars. The hotel lobby is really nice and the staff were friendly and the front desk clerk helped me bring my luggage to the room. The bed was very comfortable and the room was dark and quiet.... More 

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