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Comfort Inn & Suites West

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22025 Katy Freeway, Katy, TX 77450
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Comfort Inn & Suites West
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49 Reviews from our TripAdvisor Community

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Traveler rating
    21
    13
    4
    6
    5
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17
8
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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    (49)
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Springfield, Ohio
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The internet did not work. The lady at desk said she called 2 days ago and they have not come to fix it yet. Pool was really cold. Hot tub was in a weird little outside room with 10 foot walls with no roof that could only be accessed from the pool room. An electric plug in our room did... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay at the Comfort Inn & Suites!! The breakfast was hot and delicious, their staff are very friendly especially Kimberly and Jennifer, and I pleasantly enjoyed everything about his hotel. I'll be back soon to my home away from home!

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Mukilteo, Washington
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 15, 2015

This place was very nice. The room was clean. The front desk clerk was very nice and friendly. There was a gym, swimming pool, laundry service (a bit expensive) etc. Parking was shared with the hotel next door and so if you came in late it was hard to find parking. My husband said if we are back in Houston,... More 

Was this review helpful? Yes 1
Boerne, Texas
2 reviews
2 of 5 stars Reviewed November 11, 2014

Management didn't care about the issues my family had with the rooms. The ladies working the desk we nice but said they didn't have the authority to offer us any assistance. We booked a 2 Qn bed Suite through Expedia. Checked in, they didn't have a Suite with 2 queen beds. Showed me a suite with 1 King and a... More 

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Phenix City, Alabama
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed August 11, 2014

My wife and I stay at Comfort Suites as we travel. This particular Comfort Suite is only 2 1/2 years old and is the very best we have ever encountered. From the moment we stepped into the lobby we felt as if we were in a 5 star facility. The counter staff was superb, The room was more than we... More 

Was this review helpful? Yes 1
Louisiana
Level Contributor
93 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 29, 2014

Even though my room had not yet been cleaned and I had to wait in the lobby, I still give this hotel 4 stars. The hotel lobby is really nice and the staff were friendly and the front desk clerk helped me bring my luggage to the room. The bed was very comfortable and the room was dark and quiet.... More 

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1 review
5 of 5 stars Reviewed March 30, 2014

We came here to visit my son and new granddaughter. We spent 9 days here and they were excellent. Nice breakfast and rooms kept clean. Hotel staff very nice and professional. I have not one thing to say bad about this hotel..

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Houston, Texas
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed February 26, 2014

I stayed in this hotel on February 14, 2014 with the intention of having a romantic night with the fiancée in a Jacuzzi suite. I'm a local, so the Jacuzzi was my only reason to stay here. Imagine my horror when I flipped it on and the tub instantly filled up with thick, green, bacterial skin (photo attached). I tried... More 

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Brenham, Texas
Level Contributor
233 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed January 7, 2014

I stayed just 2 nights at this hotel but was impressed with the front desk, room size and breakfast selection. The rooms could use an update and deep cleaning. Front desk was helpful when approached for directions or recommendations of local restaurants.

Was this review helpful? Yes 1
Austin, Texas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 26, 2013

A forgettable hotel. It's plain, doesn't smell bad, but doesn't smell good. The beds are okay. Everything about it is okay at best and poor at worst. There are plenty of better options in the area. There's no reason to stay here again unless you are scrambling for lodging at the last moment.

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