We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Katy hotels

Candlewood Suites - Houston Park Row

2.0 of 5 Hotel   |   19998 Park Row Drive, Katy, TX 77449
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Candlewood Suites - Houston Park Row to your Saves list
Candlewood Suites - Houston Park Row
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
85%
Ranked #8 of 13 hotels in Katy
A recent review
3 of 5 stars reviewed 4 weeks ago
stevetanyaTexas Plano, Texas
Write a Review

34 people have reviewed this hotel

Traveler rating
    18
    10
    2
    0
    4
See reviews for
8
11
2
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Plano, Texas
Top Contributor
168 reviews 168 reviews
83 hotel reviews
279 helpful votes 279 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have written over 150 reviews and take providing feedback seriously. I hope you find my review helpful. This hotel is an extended-stay property, meaning they only take care of your room once a week. There is no breakfast option, except a small market with pre-packaged foods. The beds were not comfortable. The rooms were stuffy, even with the AC... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - Houston Park Row, responded to this review

Dear stevetanyaTexas, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am sorry we were not able to exceed or at least be at par with your expectation. Your comments about the AC unit and the ice maker have been documented and we are confident the necessary adjustments... More

Falls Church, Virginia
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2014

I have started making regular trips to Katy to visit family -- this was my third trip since Nov. 2013 each being about four nights. The last two times I stayed at the Holiday Inn Express (right around the corner.) For me, I like the Candlewood Suites slightly better. I like the option of the kitchenette (stovetop, microwave, and full... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2014

I rented a 1 bedroom for my daughter, her husband & 2 toddlers here. I am so impressed with this place; the room I chose was called a 1 bedroom & included a closed off master bedroom & in the "living room" a pull-out sofa bed, flat screen tv & DVD player, very nice kitchen & room for a baby... More

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
51 reviews 51 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 30, 2013

We were relocating & need an extended stay until we secured our permanent house. We book for an initial 1 week for 2 adults & 2 elementary children, a room with 2 queen size beds and a cooker/ microwave. We thought that let's stay here & if not good, we will move. As it turns out, we are very happy... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2013 via mobile

My husband stayed in the are for work for four months. Beautiful place. The room was very clean. The beds and pillows we're very comfortble and the AC worked like a charm! Walmart and Kroger less than a block a way. A beautiful walking trail right next door. The parking lot is very well lit. It sits off the main... More

Was this review helpful? Yes 1
San Antonio, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2013

The Candlewood suites hotel in Katy, TX is by far one of the best hotels I've have the privilege of staying at. The hotel staff is very hospitable and makes me feel very welcome. Each time I stay at this hotel (mainly for business purposes) my experience is more and more rewarding. I appreciate the hotel staff and I highly... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed June 30, 2013 via mobile

I called the hotel on today June 30, 2013 @ 2pm to obtain rates and availability. I will have family members here tonight due to a family emergency. The customer service representative was very rude and short. I received the rates but before I could any further details about the property she hung up on me. That's very rude! Even... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites - Houston Park Row, responded to this review

Dear Newerabuttafly, Thank you for taking the time to convey your comments regarding your recent experience. I am sorry to hear that the service you received was less than satisfactory. Our goal has always been to provide the highest level of customer care through a seamless reservation system and we deeply regret for falling short on our regular standards on... More

Katy, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 31, 2013

This is worst experience I ever had in my life, and am paying still for it. My laptop, documents including passport,visa, Degree certs, credit cards, jewellery etc., were stolen from my hotel room, when I was out to work. They don't even have floor level cameras. So there is no clue who stole my items from the room and how... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - Houston Park Row, responded to this review

Dear KOGN, Thank you for taking the time to write a review about your stay with us. I am sorry you did not enjoy your overall experience with us. We’d like to obtain some additional details regarding your experience so we have sent you a private message. I look forward to hearing from you and being of further assistance. Sincerely,... More

Madison, Wisconsin
Contributor
17 reviews 17 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 12, 2013

Ok this was this first hotel I stayed at in Texas last week! Pros.. Friendly guest services, safe parking, no bugs, full kitchen with fridge, stove top & microwave with popcorn & bowl, free DVD rentals, close to malls, I-10, grocery store & restaurants. As long as you have a car you can hop on I-10 & get anywhere. Cons...... More

Was this review helpful? Yes 1
Holland, Michigan
Top Contributor
70 reviews 70 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 16, 2012 via mobile

Easy off I-10 at Fry Rd., walking distance to many restaurants & stores. Rooms were very clean & comfortable. Wireless Internet was solid but does get overloaded at peak times. Staff was very friendly and helpful.

Was this review helpful? Yes 1

Been to Candlewood Suites - Houston Park Row? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites - Houston Park Row

Also Known As:
Candlewood Suites - Houston Park Row Hotel Katy
Candlewood Suites - Houston Park Row Hotel
Address: 19998 Park Row Drive, Katy, TX 77449
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Katy
Amenities:
Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #8 of 13 hotels in Katy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Houston Park Row 2*
Official Description (provided by the hotel):
Extended Stay Hotel in Katy, TX Offers Prime Location Welcome to the Houston Park Row Candlewood Suites. This new Katy, Texas hotel is conveniently located off I-10 and is a half-hour from Houston, so you have easy access to local businesses and attractions. Our convenient Katy, Texas hotel location allows you to take a day trip to Houston or enjoy any of the various area attractions, which include the Forbidden Gardens, George Bush Park, Katy Mills Mall and the Berry Center, an arena with over 8,000 seats that hosts various events throughout the year. Other popular southern Texas attractions include the Compaq Center, Memorial Park, the Downtown Aquarium, Sam Houston Race Park and the Galleria Mall, all less than 25 miles from our Katy hotel. Business travelers will enjoy staying at our new extended stay hotel in Katy, TX because of its close proximity to area businesses. Mustang Engineering, Exxon Mobil, Conoco Phillips, Park Ten Business Park, BP Exploration and Shell Oil are all within five miles of our hotel. Additionally, we offer a 24-hour Business Center and an on-site meeting room. You will enjoy cozy accommodations at our new Katy, Texas extended stay hotel. Our fabulous amenities include a 24-hour convenience store, a Fitness Center and complimentary laundry facilities. Book your southern Texas hotel reservations now at our Katy Candlewood suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Booking.com, Travelocity, BookIt.com, Expedia, Agoda, TripOnline SA, Hotels.com, Venere and Otel so you can book your Candlewood Suites - Houston Park Row reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Candlewood Suites - Houston Park Row, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.