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Candlewood Suites - Houston Park Row

2.0 of 5
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19998 Park Row Drive, Katy, TX 77449
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Candlewood Suites - Houston Park Row
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Ranked #8 of 15 Hotels in Katy
A recent review
5 of 5 stars reviewed today
zahin s
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47 reviews from our community

Traveler rating
    27
    12
    4
    0
    4
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10
15
3
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW

The front desk was helpful with the great staff. The rooms was very nice, clean and comfortable. Suitable for family trip because I did bring my family. The area of hotel was so peaceful. It was near shopping center and business park.

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Fort Worth, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location in Katy, was only 4 miles from where I was visiting. The front desk was helpful with hotel details and answered all my question with a positive, helpful attitude. The room was clean and comfortable and met the standard I look for at Candlewood Suites. Thank you for a good stay.

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Nacogdoches, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hubby's birthday weekend. Spacious suite and well stocked kitchen and bathroom essentials. Great channel selections on the tv. Plenty of pillows and blankets. Even took advantage of the workout area. All interaction with the staff was exceptional. True professionals. I wish we could have stayed longer ! Close shopping and dining.

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I always stay here when in Houston. The staff is great and the rooms are nice. The new grills in the patio area work great and are always clean. If you need anything go to the front and ask for flo she is so nice and helpfull.

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Roberto D, General Manager at Candlewood Suites - Houston Park Row, responded to this review

Thank you so much Mr. Jose T for your nice comments about our hotel as well as one of the members of my team. We are delighted to hear that you always choose Candlewood Suites Houston Park 10 for your accommodation needs whenever you are in this area. We hope to see you back soon. HotelStaff More 

Dallas, Texas
Top Contributor
51 reviews 51 reviews
43 hotel reviews
289 helpful votes 289 helpful votes
4 of 5 stars Reviewed March 31, 2015

Good location just off the highway but set back a few blocks so no highway noise. We had the basic (smallest) studio room which was fine for one night but for two people it wouldn’t be good for extended stay since it didn’t have a sofa, only one arm chair and the two desk type chairs at the table. Loved... More 

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Charleston, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

The professionals at Candlewood Katy Houston Park Row are by far the most courteous and helpful in the business. After staying downtown Houston for a week and coming here, I felt like I was in paradise. Beautiful stainless steel pots and pans, GE Appliances,cozy sheets and spa like towels. In addition, a very nice work out room and newly renovated... More 

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Scottsdale, Arizona
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 1, 2015

I had been traveling all week and wanted a different set up to "live in" for a day prior to going home. I have stayed in Candlewood Suites before and know the brand very well. I was welcomed by the staff, they remembered my name at the front desk and enjoyed our interaction. The room is large enough to get... More 

Was this review helpful? Yes 3
Roberto D, General Manager at Candlewood Suites - Houston Park Row, responded to this review

Dear Mr. Douglas, I am delighted to read your comments regarding your stay at Candlewood Suites Houston Park 10 and we are very happy that your stay was really enjoyable. Thank you for your feedback and I will make sure it is communicated to my team. We appreciate your business and we look forward to your next stay. Best Regards,... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed December 18, 2014

Stayed here with parents and adult son for a family reunion in Katy. We drove overnight from NM and arrived at 8am. The front desk employees and managers were so very kind and helpful. They promptly had all employees concentrate on readying a room for us 4 extremely weary travelers. The property was clean and well maintained and everything you... More 

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Newcastle upon Tyne, United Kingdom
Top Contributor
58 reviews 58 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 30, 2014

Been there for couple of weeks, nice for a small business trip or for a short stay if you are in Katy or nearby. Staff is friendly, but not sure of housekeeping. AC was struggling, The kitchen space was too tiny, beds were okay and so was the bathroom. The fitness centre just have couple of treadmills and there's a... More 

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IHGCare, Guest Relations Manager at Candlewood Suites - Houston Park Row, responded to this review

Dear bon3crush3R, Thank you for staying with us and for leaving a review of our property. I am glad to hear that our location worked for you. On the other hand, please accept our sincerest apologies for any inconvenience the noise challenges, air conditioning system and housekeeping services may have caused you. We appreciate your feedback as this is our... More 

Katy, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 24, 2014

I had to stay here for a night and I felt it was a good hotel. Few pros: Spacious room Kitchenette with a full size fridge, microwave, and range comfy bed Few cons: I could hear outside and above my room The A/C was not well maintained, I went from stuffy to cold in a few hours

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