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Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton

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350 Medical Drive, Jourdanton, TX 78026
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Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton
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Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton
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19 reviews from our community

Traveler rating
    6
    2
    6
    3
    2
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4
2
1
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Houston, Texas
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Me and my 2 yr old son stayed the night here. The front desk was very friendly the hotel was very clean in the Lobby area and outside of the hotel. Our room was very clean and the bed was very comfortable. What shocked me was the hotel had the Disney kids channel that was great and a saved me.... More 

Was this review helpful? Yes
OGIHtls, Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review

Good day We appreciate you review and will share this information with staff we are glad you had a great experience and hope to see you back. More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 17, 2015

Today we went to the Holiday inn in Pleasanton to look at rooms for a 15th Birthday party we are having on May 2, 2015. I asked the girl in the front that I need a rate on a single bed and a double and I would like to see them. She let me know she didn't have any clean... More 

Was this review helpful? Yes 1
OGIHtls, General Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review

Good day Melissa Briones First of all I would like to clarify that our property is not located in Pleasanton Texas, but we tend to get confused a lot been that we are a very well known brand, I have spoken to Front Desk and Housekeeping staff and we cannot recall your visit my Name is Christopher Gonzalez General Manager... More 

Travelers are raving about these Jourdanton hotels

Houston, Texas
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 20, 2015

New hotel. Very courteous and helpful staff. Excellent room and bed. Good standard TV. Good price. Easy to find. This is teh first time I've stayed in Jourdanton. This hotel makes me very comfortable coming here again. The ladies at the front desk were friendly and very supportive in helping us find the training site I needed to loacte. They... More 

Was this review helpful? Yes
OGIHtls, General Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review

Mr Finbar Thank you so much for taking the time out of your busy schedule to write a review on your recent stay with us. I'm happy to know my team was able to accommodate your request and was able to help you with directions. Once again Thank you for stay with us and we hope to see you again... More 

San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

I've stayed at a lot hotels & this is my favorite one. They've got just about everything you could want down to the best beds/pillows, great shower, & fair prices. Plenty of cable tv & a food bar & free happy hour. What more could you want? Stay here, you won't regret it.

Was this review helpful? Yes 2
Valley H, General Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review

The staff at the Holiday Inn Express Jourdanton would like to thank you for taking the time to give us positive feedback. We appreciate all of the reviews we receive. Hopefully we are your choice of stay when you are in the Pleasanton/Jourdanton area. Sincerely, Mary E Gaitan General Manager More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 21, 2013

All staff where very nice and eager to help with any concerns. The rooms where very clean and also the faculty where always bringing what me and my family needed . The staff brang towels fast when ever we needed them. There was really no complaints on my part. Will recommend to friend and family

Was this review helpful? Yes 5
Valley H, General Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review

Thank you for taking the time to let us know how your stay was here with us. We appreciate your postive feedback. We hope that we are your choice of stay in your future stays in our area. More 

McAllen, Texas
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 21, 2013

Great stay and great value. I really enjoyed my experience here, very nice and friendly staff. Hotel was very clean and new. I would really recommend this hotel to everyone. A++ experience! We had no problems and nothing bad to say. RG

Was this review helpful? Yes 5
Valley H, Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review

RickyG, Thank you for letting us know how we are doing. We appreciate your feedback. Hopefully we are your choice of stay the next time you are in the Jourdanton/Pleasanton area. More 

Richmond, Virginia
Top Contributor
159 reviews 159 reviews
86 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed June 7, 2013 via mobile

Stay in this hotel for a week for bussines. I made reservation for five rooms and had agree with the special rate they gave. Upon arrival my rate changed to a better rate for all the rooms I booked. The manager, Mary said she will make sure all reflect the same rate. 2 days later I was notified by my... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review

Dear deb-5584 Thank you for your review regarding your recent stay at our hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More 

New Braunfels, Texas
Top Contributor
60 reviews 60 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 26, 2013

I stay at HIE hotels more the 75 nights per year, and was dissipointed in this one. Of course the price is very high because of demand in the area, I understand how that works. But when I pay super high rates, I expect to get some value. The lobby is not welcoming at all, the walls in my bathroom... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review

Dear Michael B, Thank you for your feedback. It is pleasant to know that you found our front desk staff service commendable. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We deeply regret the dissatisfaction of your stay especially with the poor housekeeping... More 

Los Angeles, California
Top Contributor
86 reviews 86 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 27, 2013

First, let me say that people just do not get it...tripling the price of the hotel because of the oil and fracking companies is raping the public. Sooner or later that cost is passed on to all of us. The hotel was over 200 dollars and it was not a crown plaza. The staff is friendly but they do not... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review

Dear AlmostFamousRocker, Thank you for your recent comments about our Hotel. I am glad to know you like the breakfast served. Please accept my apologies for falling short of your expectations especially if you felt you did not get a good value for your stay as well as for some aspects of hotel amenities. We take our guest comments very... More 

Oklahoma
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 20, 2012

We got in really late and were thankful to find a hotel with a room available. Tons of oilfield workers staying from San Antonio to the Mexican border and few hotels with rooms. This hotel wasn't bad. It was clean and the staff was friendly. Maybe it's gone downhill since August '11, but when I stayed there, it was nice.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jourdanton-Pleasanton, responded to this review

Dear GoSeeNow, Thank you for your recent comments about our Hotel. We are pleased you were happy with the room accommodations and hotel staff services received. Our hotel is very proud of its level of service, cleanliness and quality of its product and we strive to provide competitive rates within the area. Please accept my apologies for falling short of... More 

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