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La Quinta Inn & Suites Joshua

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501 South Broadway, Joshua, TX 76058
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1 room 1 adult
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La Quinta Inn & Suites Joshua
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100 Reviews from our TripAdvisor Community

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Sanger, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The fire alarm was set off by drunk and disorderly guests around 12:30am on Saturday morning. Your staff blew us off when we complained about it and asked to be compensated in some way because it caused serious issues with my sensory sensitive 5 year old and she was not able to go back to sleep. She was scared of... More 

Review collected in partnership with La Quinta

Helpful?
Thank Kimberly R
Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice. Seemed like it was built recently. LaQuinta is dog friendly and that is the primary reason I stay there. My dogs and I had a very enjoyable stay and the price was very reasonable. I highly recommend this location.

Review collected in partnership with La Quinta

Helpful?
Thank Dale M
Oklahoma City
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2015

This is a great hotel, with great features. We experienced only two difficulties. The carpets were damp? I guess they had just steam cleaned. There were four trains that went by in the night. Bring earplugs and you won't hear them at all as they were not all that loud really.

Review collected in partnership with La Quinta

Helpful?
Thank JOHN P
1 review
1 of 5 stars Reviewed December 29, 2015

The staff is very rude. I understand that children can be noisy at times. But when ask to have the children or people above us to stop jumping around... to be told I will just move your room. Having staff tell me to get out so they can clean it right now... the day before even with us out of... More 

Review collected in partnership with La Quinta

Helpful?
Thank 942stacyc

Travelers are raving about these Joshua hotels

Austin, United States
1 review
4 of 5 stars Reviewed October 27, 2015

We got a late start from Austin and were headed to far north Texas. Rather than arrive worn out we decided to stop along the way, wake early and still have much of the day ahead of us at our destination. It was a great decision to arrive rested after having a good early breakfast in the hotel.

Review collected in partnership with La Quinta

Helpful?
Thank Jeanine M
Joshua, United States
1 review
2 of 5 stars Reviewed October 23, 2015

When we checked in we had to change rooms due to someone's hair in the bed, and both rooms had roaches. The staff was good and changed rooms quickly with no problem. Breakfast was fine. If you want good coffee, go to Starbucks.

Review collected in partnership with La Quinta

Helpful?
Thank Brian S
A TripAdvisor Member
1 of 5 stars Reviewed October 17, 2015 via mobile

We have stayed here many (probably 40 room/nights in last year) times, despite terrible service because location is so convenient when we visit family. Never again!! They have cancelled our reservations at check in and rebooked at much higher rate. They have charged us for rooms cancelled through LQ, even when we presented us with cancellation confirmation number, showing that... More 

Helpful?
Thank A TripAdvisor Member
lqinnandsuitesjoshua, Webmaster at La Quinta Inn & Suites Joshua, responded to this review

Dear Guest, Thanks for your comments, obviously written in the heat of the moment. And thanks for being a repeat guest. If any issue remains, please contact me directly at the hotel for quick resolution. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows... More 

Wylie, United States
1 review
3 of 5 stars Reviewed October 12, 2015

Room rate good but hotel needs face lift. Walls need painting. Poor wallpapering. Dark and dingy. Room clean, bed good. bathroom clean. Breakfast ok. Staff were nice but could use some professionalism training. 1st impression was not good. But everything else was ok.

Review collected in partnership with La Quinta

Helpful?
Thank Jan R
lqinnandsuitesjoshua, Webmaster at La Quinta Inn & Suites Joshua, responded to this review

Dear Guest, Thanks for offering your comments. I apologize that we made a poor first impression on you and that the décor of the hotel wasn’t to your liking. We focus on providing the best possible value, and I regret that we let you down in some ways despite providing a great rate and nice breakfast. We’ll be here for... More 

2 reviews
5 of 5 stars Reviewed October 9, 2015

Love the friendliness, cleanliness & really everything about my stay. The staff was very helpful, room perfect. The only complain was the WiFi in the room. Very poor connection. I will always continue to use this hotel because I have always had a great experience.

Review collected in partnership with La Quinta

Helpful?
Thank C738PNjeffs
2 reviews
1 of 5 stars Reviewed October 6, 2015

Roaches crawling on the night stand and on the bed. Food was awful. No concessions or machines. Floor not vacuumed. Sheets and comforter torn and worn out. Very noisy. Trash, food particles, and bugs behind the bed and on the chair. Breakfast was very low quality.

Review collected in partnership with La Quinta

Helpful?
Thank loriw272
lqinnandsuitesjoshua, Webmaster at La Quinta Inn & Suites Joshua, responded to this review

Dear Guest, Thanks for offering your comments. I’m genuinely sorry that you had a rare bad experience here. While most guests are completely satisfied, I apologize that several things combined to make your stay less than appealing. We’re involved in a continuous improvement process and will use your comments as we change and improve. We’ll do better for you next... More 

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