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The Excelsior House

Certificate of Excellence
Hotel website
211 W Austin Street, Jefferson, TX 75657
The Excelsior House
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92 reviews from our community

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Traveler rating
    37
    28
    16
    9
    2
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13
41
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is absolutely beautiful! Based directly in the centre of a small town in Texas. Don't expect the Hilton or the Embassy at this place but hey, I thought it was better than any expensive old hotel. I descend from England so staying in Texas was one of particular surprise in the eyes of my family and friends, but... More 

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff was great. The room was very clean & the bed a comfortable. Would definitely stay there again. No elevator and the steps were kind of steep is the only bad point . There is a great place to eat almost directly next door

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jgoulds, Front Desk Supervisor at The Excelsior House, responded to this review

Thank you for all of your kind words. We strive to make every stay pleasant. Please come back and visit any time. More 

Fort Worth, Texas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Jefferson's Excelsior House just has a feel of history. Don't expect the Waldorf or Ritz in this lovely east Texas town. We stayed in the newer section which is not fancy, but comfortable, and hey, who wants to stay in a room with all of the exploring to do. Great breakfast in beautiful dining area, helpful friendly staff, comfy lobby... More 

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jgoulds, Front Desk Supervisor at The Excelsior House, responded to this review

That is exactly what we like to hear. Stepping back in time is what our little town is about. We want you to feel comfortable with us like visiting family. Our goal is to treat everyone with true southern hospitality. Come back and see us soon. More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel staff were very kind and accomodating. The building was filled with beautiful period pieces and the Dining Room was very beautiful. The room was smaller than I am accostom to but large for the typical historic hotel. Furnishings were very nice and felt very period appropriate. I was a bit suprised that the room was cooled with a window... More 

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jgoulds, Front Desk Supervisor at The Excelsior House, responded to this review

We are so happy that you enjoyed your stay with us and in our little town. We always try to make all of our guests feel at home. We will look forward to your next stay. Again, thank you for your compliments. More 

Austin, Texas
1 review
3 of 5 stars Reviewed June 10, 2015

The owners need to invest some cash and TLC into this hotel. It is pretty sad, what this formerly stately hotel has come to. The building itself has charm and character, not to mention its historical significance and great locale in a darling town. But the way the hotel is decorated and being maintained is seriously lacking. We had 2... More 

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Dallas, Texas
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 9, 2015

Our room was huge and nicely decorated. The window unit a/c unit left the room only mildly comfortable - can't imagine how hot the room gets in full summer heat. Walking distance to all attractions. Great location and history.

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Argyle, Texas, United States
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 25, 2015

Loved this place! Artifacts all around, worn out threshold as you enter, friendly staff, EXCELLENT bfast, great room (Lady B Johnson) Comfy bed, low shower head, sitting balcony on back for anyone, nice fountain with turtles. A walk to the general store & bar/ restaurant. Brick paved street

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Texas USA
Level Contributor
241 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed April 16, 2015

The Excelsior House has a great location on Austin St. in the historic district of Jefferson. The rooms are clean with a great courtyard to boot. Breakfast was very nice too however in Jefferson there's lots of choices where to stay.

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Maud
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 29, 2015

My daughter chose this fine historical hotel for her wedding venue. We stayed two nights in room 103 and she stayed two in #104. Our room had a bathroom with a huge claw foot tub that had a hose for showering. Hubby said it was awesome, I am mobility impaired, and was afraid to use it with no hand rails,... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 22, 2015

Lots of antiques..housekeeping staff and the sweet ladies who served our "breakfast" were superb but the "hotel" it'self leaves a lot to be desired. Really would have been benifical to have a pamphlet or directory for restaurants and sightseeing. Lots of maintenance to plumbing needed

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jgoulds, General Manager at The Excelsior House, responded to this review

Thank you so much for your honest input. This historic property reminds us everyday that it has been serving East Texas travelers for the past century and a half. Currently we are engaged in a number of very extensive property and room restoration projects. Yes, some are long overdue but we are fully committed to upgrading everything that we can... More 

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