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The Excelsior House

Hotel website
211 W Austin Street, Jefferson, TX 75657
Special Offer
Mid-Week Special !!!!
The Excelsior House
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85 reviews from our community

Traveler rating
    34
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    14
    9
    2
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11
38
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Texas USA
Top Contributor
241 reviews 241 reviews
62 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Excelsior House has a great location on Austin St. in the historic district of Jefferson. The rooms are clean with a great courtyard to boot. Breakfast was very nice too however in Jefferson there's lots of choices where to stay.

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Maud
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter chose this fine historical hotel for her wedding venue. We stayed two nights in room 103 and she stayed two in #104. Our room had a bathroom with a huge claw foot tub that had a hose for showering. Hubby said it was awesome, I am mobility impaired, and was afraid to use it with no hand rails,... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Lots of antiques..housekeeping staff and the sweet ladies who served our "breakfast" were superb but the "hotel" it'self leaves a lot to be desired. Really would have been benifical to have a pamphlet or directory for restaurants and sightseeing. Lots of maintenance to plumbing needed

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jgoulds, General Manager at The Excelsior House, responded to this review

Thank you so much for your honest input. This historic property reminds us everyday that it has been serving East Texas travelers for the past century and a half. Currently we are engaged in a number of very extensive property and room restoration projects. Yes, some are long overdue but we are fully committed to upgrading everything that we can... More 

Huntsville, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I and another couple spent several days at the Excelsior House in old Jefferson Texas. Our friends told us it was a great place to visit, but you just have to go there to really understand what they are saying. The hotel was fabulous! Not in the way of a brand new hotel/casino or one of the... More 

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jgoulds, General Manager at The Excelsior House, responded to this review

Thank you very much.......What more can be said !!!! We're so happy you enjoyed yourself. The joy you experienced while visiting Jefferson is the same joy and pride we experience daily having the privilege of working in this wonderful little community. Thank you !!! Karl F. Manager More 

Fort Worth, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My girl friends and I went to Jefferson for some ghost hunting fun ; ) We stayed in the Excelsior house and despite negative reviews about the cleanliness of the hotel it was surprisingly VERY clean... We took a haunted train ride and listen to ghost stories at the Historic Jefferson Railway, which I highly recommend! It was seriously the... More 

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jgoulds, Manager at The Excelsior House, responded to this review

Thank you staying with us. We are the oldest hotel in continuous operation in the entire State of Texas and over the past 160 years throughout that time so many of the people who have stayed here have "come and gone" that anything is possible in terms of "special visitations". We like to emphasize the history of Jefferson but a... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Excelsior House is a lovely hotel in the center of Jefferson, TX. The furnishings, chandeliers, and silver service in the dining room are exquisite and in good condition. There are many interesting artifacts in the lobby and the patio and courtyard are perfect for sharing time with friends or relaxing. There were eight in our group and our four... More 

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jgoulds, Owner at The Excelsior House, responded to this review

My name is Karl. I am the Hotel Manager and I thank you for your candid and thorough critique. I'm sorry that there was a misunderstanding in my response to reconciling the "slight ratteling" noise in the overhead light in your room. I certainly did not want to give you the impression that I was not concerned. This grand old... More 

Pitt
2 reviews
4 of 5 stars Reviewed March 13, 2015

First, we took advantage of the midweek special and since it was Spring break, the local ghostwalk was going all week. Double bonus for some Jefferson history. We stayed in the Jay Gould room (#215) . I first want to say, it appears they are working on more updates. Yes we requested this room for the history. However, one of... More 

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jgoulds, Manager at The Excelsior House, responded to this review

Thank you very much for your remarks and honest input. I'm happy that your stay overall was pleasant and please know that even negative remarks are received in a positive spirit in that they motivatesus to address concerns and issues that are of most importance to the most important people in this business: You our Customers and Friends. Once again... More 

Rowlett, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 1, 2015

This hotel is located in the heart of Jefferson TX. The rooms are nice and the rumor is Steven Speilburg stayed here. The hotel is supposed to be haunted but my husband and I witnessed nothing but enjoyed the nice furnishings and comfort it gave us. Stop by sometime the hotel does have a lot of history.

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jgoulds, Manager at The Excelsior House, responded to this review

We remember your visit with us. Thank you so much for choosing to stay at The Excelsior. I often remark to guests that a visit to Jefferson, Texas is a visit to a different place and time. We enjoy telling all of the "stories" of Jefferson and are so happy that you enjoyed yourself. Thank You. More 

McKinney, Texas
1 review
5 of 5 stars Reviewed February 11, 2015

Town is absolutely a great place for Christmas and Mardi Gras. We met Carl, manager of the Excelsior House. What a great guy that takes pride in his work and hotel. Another hit was Eileen in housekeeping. Very nice, welcoming, and fun person. Overall looking forward to staying here ... maybe the Playhouse next year. Scot H. McKinney TX

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jgoulds, Front Desk at The Excelsior House, responded to this review

Thank you for the compliments. We are happy that you enjoyed your stay. We look forward to future visits. Again, thank you very much. More 

McKinney, Texas
1 review
5 of 5 stars Reviewed February 9, 2015

We've been here several years for the annual mardi gras celebration. It's a beautiful, historic hotel and in wonderful condition. The manager, Carl, is professional and attentive. Ellie is a dear - she's engaging, sweet and entertaining. Everyone is a pleasure and we look forward to next year!

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jgoulds, front desk clerk at The Excelsior House, responded to this review

Thank you so much for such a flattering review. We are so glad that you enjoyed your stay. It is our mission to make every guest feel at home. Please come back to stay with us. Again, thank you, More 

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