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La Quinta Inn & Suites Jacksonville

Certificate of Excellence
2.5 of 5
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1902 South Jackson Street, Jacksonville, TX 75766
La Quinta Inn & Suites Jacksonville
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Ranked #2 of 5 Hotels in Jacksonville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
Renee N
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102 reviews from our community

Traveler rating
    67
    19
    7
    4
    5
See reviews for
49
10
8
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (102)
  • Mar-May only
    (22)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (23)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel is clean, comfortable and easy to get to. The location is close by restaurants. If you need an overnight stay or extended while in the Jacksonville, TX area this hotel can accommodate you. We would choose this hotel again if needed

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
lq6318, General Manager at La Quinta Inn & Suites Jacksonville, responded to this review

Thank you so much for taking the time out of your day to leave a great review. We are so glad you enjoyed your stay. We look forward to seeing you on your next trip and want to thank you again for choosing to stay with us. More 

Tulsa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel over a year while working in the Jacksonville area. The staff made me feel like I was at home. They went out of their way to make my stay as nice as possible. The room was very clean and the bed was very comfortable and I always had a good nights sleep. I really enjoyed... More 

Was this review helpful? Yes 1
lq6318, General Manager at La Quinta Inn & Suites Jacksonville, responded to this review

Wow! Thank you Mr. Jimmy for making our day, and taking the time to give us such great compliments, The entire staff thanks you. We are glad to be your home away from home. We will always try our best to keep you satisfied and comfortable. We look forward to seeing you again soon. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stay at this hotel frequently to visit family, staying multiply nights at a time. We have always found the rooms to be clean and fresh. I always Check the bathroom upon arrival at any hotel, I have always found the bathroom clean. The staff has always been friendly and helpful. Vicky always recognizes us and calls us by name.... More 

Was this review helpful? Yes 1
lq6318, Manager at La Quinta Inn & Suites Jacksonville, responded to this review

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at La Quinta Inn Jacksonville Texas . We look forward to providing you with exceptional service in the future. More 

1 review
3 of 5 stars Reviewed April 10, 2015

The breakfast is poor. Carpets need cleaning. I was put next to, beside and across from three families, all with children under about 6 years old. Not very restful. You would think they could spread people out.

Review collected in partnership with La Quinta

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lq6318, Manager at La Quinta Inn & Suites Jacksonville, responded to this review

I’ve received your review of La Quinta Jacksonville. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such... More 

1 review
1 of 5 stars Reviewed February 27, 2015

I was not impressed at all. The staff checkin gus in was very friendly, but the rooms were gross. My husbands room had a huge pile of dirt with a TV that did not work. Our friends room has an empty bullet casing on the bed. Not a good sign for cleanliness.

Review collected in partnership with La Quinta

Was this review helpful? Yes
lq6318, Manager at La Quinta Inn & Suites Jacksonville, responded to this review

I’ve received your review of La Quinta Jacksonville. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2015

We've been coming here for years. Love everything. The breakfast is awesome like always. We love Victoria. We've noticed a few staff changes over the years. But the girls always stay sweet. The rooms are always in perfect condition.

Was this review helpful? Yes 2
lq6318, Manager at La Quinta Inn & Suites Jacksonville, responded to this review

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at La Quinta Inn & Suites. We look forward to providing you with exceptional service in the future. Jacksonville La Quinta Inn & Suites continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our... More 

Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 25, 2015

Nice La Quinta. Newer design. Very reasonable. Breakfast with sausage, eggs, biscuits, fresh made waffles, coffee and juice. Nice rooms. Indoor pool. Exercise room. Business center with computers. Modern lobby.

Was this review helpful? Yes 2
lq6318, Manager at La Quinta Inn & Suites Jacksonville, responded to this review

We appreciate your feedback and are pleased to hear that you had an enjoyable stay at La Quinta Inn & Suites Jacksonville Texas. We look forward to providing you with exceptional service in the future. More 

Temple, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 12, 2015

My room reeked of cigarette smoke nightly. I had to initial a non smoking agreement when I checked in. I don't know if my room was next to or between smoking rooms but it was awful. I will definately request that my room not be close to a smoking room in the future.

Review collected in partnership with La Quinta

Was this review helpful? Yes
lq6318, Manager at La Quinta Inn & Suites Jacksonville, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from La Quinta Inn. Your continued satisfaction and trust in La Quinta Inn & Suites Jacksonville Texas are our top priorities. We hope you will... More 

Gig Harbor, Washington
Top Contributor
104 reviews 104 reviews
33 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed January 10, 2015

We booked here for three nights to visit our family. I asked if they would PLEASE give us a ground floor room as we have a little dog and it's easier to walk her. When we get there, she informs me that the first floor rooms aren't clean yet (it was 4:30). I realize they don't guarantee room locations, but...for... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed January 7, 2015

Very good hospitality with superb service, ver clean very home like. The manager was very helpful an the front desk lady Janeth I think was her name. Was very nice an helpful with anything we needed an quick on booking our room

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13 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Pool/beach area (1)
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Dining (2)
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