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Comfort Inn

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1848 South Jackson St, Jacksonville, TX 75766 (Formerly Holiday Inn Express Jacksonville)
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28 Reviews from our TripAdvisor Community

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Traveler rating
    17
    2
    3
    3
    3
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10
5
2
7
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (5)
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Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 27, 2015

This hotel was one of the worst Comfort Inn's I've ever been in. A huge disappointment. The room was so nasty with stains & cigarette burns on the bedspreads, that I left and checked in at the LaQuinta next door, which is a beautiful hotel.

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Westlake, Louisiana
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 26, 2014

We stayed there on CHRISTmas eve. We made a reservation about a month prior, anyway when we arrived the very pleasant front desk clerk asked if we would like blueberries, cherry cordial or butter cookies. Of coarse I said excuse me. Well apparently the manager of this Comfort Inn went and bought all his guests for the night a little... More 

Was this review helpful? Yes 1
JACKSONVILLE, TX
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 2, 2014

Room had a terrible odor and appeared dated but appeared clean. Front desk was not welcoming. The first night the gentleman was standing in front of the breakfast area tv watching a football game and acted as if my arrival was keeping him from the game. He also stated breakfast was from 6am-10 am when it was 6-9:30. At checkout... More 

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Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 7, 2014

We recently stayed at the Comfort Inn for an event in Jacksonville. The staff was friendly, rooms were clean, and my favorite part of our stay was the heater in the restroom! Very well worth the money. We're considering staying there again next year.

Was this review helpful? Yes 1
Katy, Texas
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed August 17, 2014

We stayed here for one night while visitng friends in the area. It was about what we expected. Nothing fancy, but our room was reasonably clean and quiet and the rate was the lowest that we had paid for a hotel room in a long time. Be aware that the hotel does not have an elevator, so if your room... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 25, 2014

I stayed here to save $15 instead of going to Holiday inn. I would of rather pay the $15. We went in the room the air is off so my 3 kids were complaining until the room got cool which it took awhile. I would not stay there again!!! The lady owner was not nice at all.

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Spring, Texas
1 review
1 of 5 stars Reviewed December 4, 2013

My sons I-Touch was left in the room. We called several hours later and they reported no one had found it. I called for several days and talked with a manager that was less than concerned. I wrote a letter to corporate, but never heard a response. This happened 3 months ago. Today. I found recent pictures from it on... More 

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Kirbyville, Texas, United States
1 review
5 of 5 stars Reviewed August 17, 2013

I had the priviledge of staying in the Comfort Inn in Jacksonville, Texas and would like to let you know that I completely enjoyed my stay there as well as the wonderful staff. They made me and my company feel like family and treated us with respect and friendship. They have become like family and I would gladly stay there... More 

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Bluefield, West Virginia
1 review
1 of 5 stars Reviewed June 24, 2013

Just left,and won't return.they are infested with biting,pinching tigger beetles! Google those nasty things...saw dozens out by the pool and sidewalks,no big deal until dark...they were in the room..I killed about 8 around the ac unit and bathroom..but at 3am,my husband woke up with one on his face and it punched him right under his left eye,which one at 9... More 

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Crosby, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 28, 2013

Stay at this Comfort Inn in Jacksonville TX. Room was clean, ready upon my arrival, front desk very efficient...Cleaning personnel left bouquet of roses in room one evening. surprise. I stay there every year and always had excellent service. Just one note: no elevator for 2nd floor.

Was this review helpful? Yes 1
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