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Quality Inn DFW-Airport

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8205 Esters Blvd, Irving, TX 75063
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1 room 1 guest
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Quality Inn DFW-Airport
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Quality Inn DFW-Airport
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389 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oklahoma City, Oklahoma
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This property lands square in the middle of "average" when rating a hotel. A solid 5 out of 10. While not the worst stay it wasn't really the best stay either or noteworthy enough to demand repeat business unless in a pinch. Just another example of the persistent mediocrity I have come to expect from Choice Hotels and their brands.... More 

Was this review helpful? Yes
Raleigh, North Carolina
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel is close to the airport, just basics all are you need.The price was great, Staff we really friendly I was so satisfied with my stay here and will be booking this hotel for my future flights out of DFW.

Was this review helpful? Yes
San Diego, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Derrick R. was very welcoming and polite. He was able to multitask, answer all my questions and have me in my room in less than 5 minutes. He was very knowledgeable about the area and was very professional. I definitely look forward to visiting the hotel again.

Was this review helpful? Yes
Clermont, Florida
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for the night as I had an early start at the airport the next morning and they have a 24 hour shuttle service and breakfast to boot. The price very cheap which was a big draw for me. As expected in the price your not going to have the fancy things of a hotel but the place... More 

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Irving, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed there twice in one week. First time a lady was behind the counted and was very nice. She explained that the elevator was broken and asked me which room I'd like. Very nice.. However when I called to make another reservation later in the week a guy answered the phone. Extremely rude and short with me, threatened to cancel... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Quality Inn DFW-Airport, responded to this review

Thank you for your candid Review, we apologize that your stay was not satisfactory and we are very sorry to know your stay was not 5 stars. We hope to rectify and issues you faced at our hotel please feel free to contact us. Once again we are very sorry More 

Clearwater, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I'm another Hotel Associate from Clearwater Beach, FL and I've 10 years of hotel experience, and been working for Choice Hotels to personal own hotels. I'm flying from Florida to Dallas for a funeral and I had booked here to stay tomorrow 08/07/15-08/09/15. On Thursday night I called the front desk to ask for a credit card authorization form to... More 

Was this review helpful? Yes 3
Guest_relations2k, Guest Relations Manager at Quality Inn DFW-Airport, responded to this review

Thank you for your candid Review, we apologize that your stay was not satisfactory and we are very sorry to know your stay was not 5 stars. We hope to rectify and issues you faced at our hotel please feel free to contact us. Once again we are very sorry More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 25, 2015

Arrogant, condescending manager lectured us about why the hotel shuttle service was a "privilege" and a "courtesy", and in no way a hotel obligation despite any advertisements to the contrary. Hotel rooms poorly furnished, shabby rugs, moldy smells. Never again!

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at Quality Inn DFW-Airport, responded to this review

Thank you for your candid Review, we apologize that your stay was not satisfactory and we are very sorry to know your stay was not 5 stars. We hope to rectify and issues you faced at our hotel please feel free to contact us. Once again we are very sorry More 

El Paso, Texas, United States
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 21, 2015

I am dumbfounded that anyone would say this is a nice hotel, they must be homeless. This is the first time I have ever walked out of a hotel and stayed somewhere else. Upon arriving, there were men walking around without shirts in the lobby who looked like they were just released from prison. The front desk clerk was rude.... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Quality Inn DFW-Airport, responded to this review

We thank you for writing to us about your experience at our hotel last week. Our goal is to make sure that your experience at our hotel should be full of great customer service. we have learned from past guest reviews, and we try and implement all measures to give the best of service. We have taken this matter seriously... More 

Great Falls, Montana
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 16, 2015

I got a great rate on this hotel. I looked at the choice hotels website, and the rate was $47 plus tax. There was a free airport shuttle. Since I arrived around 9 PM and was flying out in the morning, distance from the airport and the free shuttle were my main considerations(besides price). The room was adequate. There were... More 

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at Quality Inn DFW-Airport, responded to this review

Thank you for your candid comments!! We look forward to serving you again in the future! Have a wonderful day! More 

vail
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed July 13, 2015

Certainly not a deluxe hotel, but acceptable for an overnight stay if all you need is a place to put your head down. Not a good place if you are trying to impress somebody. We chose it due to a late flight arrival, with a morning departure, and most importantly, it had a free airport shuttle. The room itself was... More 

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at Quality Inn DFW-Airport, responded to this review

We thank you for writing to us about your experience at our hotel last week. Our goal is to make sure that your experience at our hotel should be full of great customer service. we have learned from past guest reviews, and we try and implement all measures to give the best of service. We have taken this matter seriously... More 

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