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BEST WESTERN PLUS DFW Airport Suites

2.5 of 5 5050 West John Carpenter Freeway, Irving, TX 75063-2399
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BEST WESTERN PLUS DFW Airport Suites
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BEST WESTERN PLUS DFW Airport Suites
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148 reviews from our community

Traveler rating
    49
    47
    27
    17
    8
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47
34
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38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naples, Florida
Top Contributor
55 reviews 55 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I really like this hotel. It's layout is different than any other Best Western I've visited and the architectural design is refreshing. The sleeping rooms are also different, and in a good way. I like that the "sleeping quarters" (bed, end tables, bureau, and TV) are separated by a slight arched wall from the "living room" (sofa, chair, coffee table... More 

Was this review helpful? Yes
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review

Dear JEddleman, We appreciate your kind words regarding your recent stay with us. Our recent renovation on the majority of items that you detailed were "crowdsourced" in that they were the direct result of our guest feedback. The rework of our breakfast menu is next up & will be implemented within the coming 30 days. We will broaden our selection... More 

Longmont, Colorado
Top Contributor
98 reviews 98 reviews
39 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a forced layover in Dallas and the airline booked me at this hotel. I was surprised how nice the facility was, but the staff (late at night) was not very helpful. Overall it worked out great, the only issue that had had was with the airport shuttle, that was slow and caused me some delays on a night when... More 

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Minneapolis, Minnesota
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel was a nice place to stay, room was very comfortable, breakfast buffet was ok, nothing special. But the airport shuttle was not very good. Took almost an hour to get us to the hotel, almost an hour to get back to the airport in the morning. The driver did not know which Best Western to take us to, turns... More 

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MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review

Dear Jim A, We appreciate your kind words on our Hotel. That said, I apologize for the airport shuttle. Your experience with our outsourced & shared ride shuttle is not up to our Hotel's service standard. As such, we have passed on your remarks to the provider. Regards. Mehul More 

Newtown, Pennsylvania
Top Contributor
60 reviews 60 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Would have preferred a hotel shuttle to DFW, but no issue with general hotels shuttle. Otherwise a fine little hotel, clsoe to ariport. didnt have a chance to try breakfast, as I left too early. Internet and room / TV here were fine.

Review collected in partnership with Best Western

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Stockholm
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We could not find your hotel listed in the hotel telephone directory at Dallas/Fort Worth Airport's baggage claim. The shuttle service from the hotel would not take us to the Car Rental Center, which made getting there quite awkward and time-consuming. The breakfast was good. Several types of fresh fruit added to menu would have made it excellent. Apart from... More 

Review collected in partnership with Best Western

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Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel was as expected, but the airport shuttle was very frustrating. The shuttle was totally packed in on our pick up from the airport and several seat belts did not work. The case was the same on the way back except the driver demanded a mother hold her son in her lap to save space. Also have some cash ready... More 

Was this review helpful? Yes 1
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review

Dear easports91, Thank you for your kind words on our Hotel. That said, please accept our apologies for the shared ride airport shuttle. We outsource this service to a third party and as such, have passed on your comments. There is no excuse for your experience, nor is it consistent with our service standard. Regards. Mehul More 

Newton, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Horrible experience! The lack of concern or effort by front desk person after we waited for one hour and a half to be shuttled less than two miles to hotel. Plus, dirty shuttle bus and poor service or concern by driver as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review

Dear Daniels H, Please accept our apologies for the lack of care provided by our Guest Service Agent upon check-in. It is not consistent with our service delivery; please know that the individual has been reprimanded for the same. Given that we outsource our complimentary airport shuttle service, we have also passed on your feedback to the service provider. A... More 

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2014

I stayed here with my four-year-old. The room was huge and gave her plenty of room to stretch her legs after our long flight. The bed was very comfortable and the room well appointed. The free internet and breakfast were much appreciated. The shuttle service was efficient.

Was this review helpful? Yes 1
MehulDFW, Owner at BEST WESTERN PLUS DFW Airport Suites, responded to this review

Dear EnglewoodCO, We appreciate your kinds words on our Property & look forward to seeing you again the next time you are in the DFW area. Regards. Mehul More 

Lufkin, United States
1 review
5 of 5 stars Reviewed October 7, 2014

This Best Western is fairly new. Despite being right next to the airport, the planes did not disturb our stay. All of the staff was friendly and helpful. Oscar was the best front desk person I have ever had the chance to deal with. The Dallas/Houston game was the next day and everyplace in town was booked or almost completely... More 

Review collected in partnership with Best Western

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Corrales, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2014

I can't say anything bad about the hotel and its staff. It was clean, room was clean, comfortable bed and helpful staff. I would have no problem staying there again and it's very close to airport, shopping and freeway.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS DFW Airport Suites

Address: 5050 West John Carpenter Freeway, Irving, TX 75063-2399
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS DFW Airport Suites 2.5*
Number of rooms: 70
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Also Known As:
Best Western Plus Dfw Airport Hotel Irving
Irving Best Western
Best Western Irving
Hotel Style:
#33 Business Hotel in Irving

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