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SpringHill Suites Dallas Las Colinas

3.0 of 5 5800 High Point Drive, Irving, TX 75038
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SpringHill Suites Dallas Las Colinas
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SpringHill Suites Dallas Las Colinas
SpringHill Suites Dallas Las Colinas
SpringHill Suites Dallas Las Colinas
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77 reviews from our community

Traveler rating
    30
    36
    5
    4
    2
See reviews for
15
8
7
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abilene, Texas
Top Contributor
105 reviews 105 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As expected for this chain- friendly and clean. Decent breakfast- convenient to hwy 114. They did put me in a room that wasn't clean, but quickly fixed that mistake. Plenty of restaurants right down the road. Rooms were spacious and the amenities good

Was this review helpful? Yes
Michael J, General Manager at SpringHill Suites Dallas Las Colinas, responded to this review

Thank you for reviewing your most recent stay with us. Although you enjoyed your stay I can see where we have room for improvement. We will work hard to ensure your next stay with us is delivered with flawless execution. Thank you for staying with us. More 

Indianapolis, Indiana
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great stay for a relaxing trip! My husband and I spent 4 days at this particular hotel and we really were able to relax and enjoy ourselves. The staff was great! They were very friendly and made sure that you were enjoying your stay. I only had one problem and that was that my key deactivated and I had to... More 

Was this review helpful? Yes
Michael J, General Manager at SpringHill Suites Dallas Las Colinas, responded to this review

Thank you for taking the time to review our property. Our staff is very appreciative of your kind words regarding our service we provided to you. I apologize for your keys not functioning properly, as a team we have determined this was an isolated issue that should not occur on a frequent basis. We all look forward to your next... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

We had 4 families staying at this hotel for NYE. We came to Dallas for the Cotton Bowl on New Years Day. We went to dinner and had a late check in about 9:45pm. Our kids wanted to watch the ball drop so we decided the best place to do that was the hotel breakfast area/lobby. They have a lot... More 

Was this review helpful? Yes 2
Michael J, General Manager at SpringHill Suites Dallas Las Colinas, responded to this review

Thank you for taking the time to inform us of the issues you had experienced. I was made aware of the issues at the time this had occured and would like to discuss the matter with you further. More 

Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I would like to give them a five, but a few minor details reduce to a four. 1. No Golf Channel on tv. 2. No garment hook in bathroom. 3. Beside clock does not have light and cannot be read at night. Weekend staff people very friendly and helpful.

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Toledo, Ohio
Top Contributor
104 reviews 104 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed December 22, 2014

I stayed for 4 nights on a business trip and had a King room on the 2nd floor which had a nice couch/desk area + microwave / sink. Bed and pillows were comfortable; slept well. Shower had good water pressure and was hot everyday. Towels were adequate - not scratchy and thin. Loved the Paul Mitchell shampoo and conditioner. Everyone... More 

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Tyngsboro, Massachusetts
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 30, 2014

My expectations were met. The room was nice, clean, and staff was very friendly. Nothing particularly stood out about the stay. There was a shuttle to take you to area locations and a hotel bar as well.

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Morgantown PA
Top Contributor
131 reviews 131 reviews
56 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed November 25, 2014

We are upgrading from another chain type hotel to Springhill whenever one is nearby. The room size and amenities make it very nice and a bit of a treat. This property was not a disappointment. In fact, the total service team was well trained and had everything running at top speed. The property is located at the northeast side of... More 

Was this review helpful? Yes 1
Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

Springhill Suites Dallas Las Colinas provided an awesome stay during my long weekend in the Dallas area. First, the hotel felt safe. Its location is away from the hustle and bustle of the freeway yet it still has very easy access when you're ready to hit the road. The check in staff greeted you on every entrance into the lobby... More 

Was this review helpful? Yes 1
Michael J, Manager at SpringHill Suites Dallas Las Colinas, responded to this review

Thank you for taking the time to review our property. We are all delighted that you enjoyed your experience and will look forward to your next visit whenever you are back in the area. More 

Atlanta, GA
Top Contributor
102 reviews 102 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 22, 2014

Excellent service when we checked in. I believe the front desk persons name was Duncan. Very nice and energetic. Big kudos to the person handling our checkout. I was stuck at a lacrosse tournament and needed a late check out and was accommodated. A huge help and will be remember in the future. Beyond that it was a typical Marriott... More 

Was this review helpful? Yes 1
Michael J, General Manager at SpringHill Suites Dallas Las Colinas, responded to this review

Thank you for your response to the tremendous service that Duncan and our team were able to provide. We look forward to serving just as well on your next visit. More 

Longview, Texas
Top Contributor
136 reviews 136 reviews
52 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed October 5, 2014

This is the first time staying at a Springhill suites. Didn't have a good experience. When checking in, the girl that checked me in didn't recognize me as a Rewards member. She didn't offer a upgrade while they seemed to be pretty slow. And she said my room number out loud when handing me my keys. Bad start. We get... More 

Was this review helpful? Yes 2
Michael J, General Manager at SpringHill Suites Dallas Las Colinas, responded to this review

Thank you for informing us of the issues you had experienced thoughout your stay. The image you portrayed is not one that we would like any of our guests to experience. Please contact me so I can discuss the issues you had in the hopes of restoring your faith in our brand. More 

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Additional Information about SpringHill Suites Dallas Las Colinas

Address: 5800 High Point Drive, Irving, TX 75038
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Dallas Las Colinas 3*
Number of rooms: 120
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Also Known As:
Springhill Suites Dallas Las Colinas Hotel Irving
Springhill Suites Irving
Irving Springhill Suites
Hotel Style:
#17 Business Hotel in Irving

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