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Hilton Garden Inn DFW Airport

#11 of 76 Hotels in Irving
Certificate of Excellence
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2001 Valley View Lane, Irving, TX 75061
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Hilton Garden Inn DFW Airport
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Hilton Garden Inn DFW Airport
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269 reviews from our community

Traveler rating
    147
    74
    25
    15
    8
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36
27
23
159
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • Any
English first
  • All months
    (269)
  • Mar-May only
    (82)
  • Jun-Aug only
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    (61)
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    (53)
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Palmdale, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed today NEW

The facility is 'dated.' Not sure what is its 'theme?' The Staff was the best I've ever had the pleasure of being served by. Major detail missing is I still have no 'bill/Invoice' for the charges. I was 'promised' one and it is now almost a week since having left and I have not received it. The restaurant staff was... More 

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Denver, Colorado
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is very well located from DFW and for the northern part of the city such as Plano and Grapevine. Very clean rooms and has a nice lobby area. also has a restaurant for breakfast, lunch and dinner as well as a lounge. If I had to find a fault it is it took awhile for water to get hot... More 

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed 4 days ago NEW

I loved staying at the Hilton Garden Inn! Pablo and Andrew were so helpful and so friendly! The hotel was so clean and comfortable for our conference!! All of the employees were so accommodating and great to work with! Y'all are doing a great job!!

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Spring, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel met my expectations. I chose to stay there because of the location since it was close to AT&T Stadium. I checked in online so once I got to the hotel the check in process was a breeze. The staff were all friendly and very helpful and there were lots of restaurant options close to the hotel.

Review collected in partnership with Hilton Garden Inn

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Best in these areas: Reception, dining, room cleanliness (including shower and really fresh and fluffy towels) and Fitness Center. The staff are most friendly and caring. Our dinner server Karla recommended a Pork and Beef pasta dished which was delicious as prepared by Chef Miguel. Breakfast buffet had very fresh fruits and my special ordered eggs over medium turned out... More 

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Vilma T, Front Office Manager at Hilton Garden Inn DFW Airport, responded to this review

You are too kind! Thank you so much for all of the wonderful feedback. Guests like you make us want to be at our best all the time, and we appreciate you noticing the cleanliness and service that we strive to provide. See you soon! Kindest Regards, Vilma Trevino Night Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I came in late around 11:30pm and was very tired. Hector the front desk manager was great. His service was second to none. He was friendly and very welcoming. He knew the area well and helped me find a nice place for a beer.(The hotel bar was closed) THANK YOU!

Review collected in partnership with Hilton Garden Inn

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Vilma T, Front Office Manager at Hilton Garden Inn DFW Airport, responded to this review

Thank you for taking the time to post such nice comments about our hotel and the staff. I'm glad you found our staff excellent, we're very lucky to have the staff that we have. I hope we will see you again on your next visit to the Dallas/Ft Worth area. Kindest Regards, Vilma Trevino Night Manager More 

Senior Contributor
43 reviews 43 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff was very welcoming, friendly and helpful. Convenient to airport and rental cars. Has nice outdoor spaces to just hang out and have a drink and a smoke - which is harder and harder to find. Will definitely stay here next time in area.

Was this review helpful? Yes
Vilma T, Front Office Manager at Hilton Garden Inn DFW Airport, responded to this review

Thank you for taking the time to post a TripAdvisor review about your recent stay! I am so happy to hear that you had such a good visit, and I appreciate you letting others know as well. We look forward to seeing you again soon! Kindest Regards, Vilma Trevino Night Manager More 

Overland Park, Kansas
1 review
4 of 5 stars Reviewed 2 weeks ago

We recently had a business meeting at this hotel and the staff was outstanding. When they ran of my favorite beverage in the pantry, the hotel manager sent out for some and had within an hour. The shuttle drivers are very courteous and helpful. The rooms were comfortable and clean. This is one of my favorite hotels in the Dallas... More 

Was this review helpful? Yes
Vilma T, Front Office Manager at Hilton Garden Inn DFW Airport, responded to this review

Your comments about the staff service were wonderful and it is always our pleasure to serve you. Please let us know how we can assist you with your next stay. We'll look forward to welcoming you back in the future on busy days. Kindest Regards, Vilma Trevino Night Manager More 

Washington DC, District of Columbia
Top Contributor
134 reviews 134 reviews
72 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a short overnight stay ahead of my early morning flight. The hotel room was very comfortable and typical of Hilton Garden Inns. It was a short drive to the rental car agency, which was a big help for my morning flight. I'd stay here again. The hotel was on the south side of the airport.

Was this review helpful? Yes
Vilma T, Front Office Manager at Hilton Garden Inn DFW Airport, responded to this review

Thank you for taking a moment to share your experience. I am happy to see you have been loyal to our hotel. We are glad you enjoyed your stay. I look forward to seeing you next time you are in town. Kindest Regards, Vilma Trevino Night Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Overall the best staff I have ever dealt with. They were all quick to assist with any request and very knowlegable of the local restaurants. I would stay here even if it wasn't a business trip. Great location for my purposes.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Vilma T, Front Office Manager at Hilton Garden Inn DFW Airport, responded to this review

Your comments about the staff service were wonderful and it is always our pleasure to serve you. Please let us know how we can assist you with your next stay. We'll look forward to welcoming you back in the future on busy days. Kindest Regards, Vilma Trevino Night Manager More 

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