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Hilton Garden Inn DFW Airport

#13 of 76 Hotels in Irving
Certificate of Excellence
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2001 Valley View Lane, Irving, TX 75061
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Hilton Garden Inn DFW Airport
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Hilton Garden Inn DFW Airport
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261 reviews from our community

Traveler rating
    144
    70
    24
    15
    8
See reviews for
35
26
23
153
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
134 reviews 134 reviews
72 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had a short overnight stay ahead of my early morning flight. The hotel room was very comfortable and typical of Hilton Garden Inns. It was a short drive to the rental car agency, which was a big help for my morning flight. I'd stay here again. The hotel was on the south side of the airport.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Overall the best staff I have ever dealt with. They were all quick to assist with any request and very knowlegable of the local restaurants. I would stay here even if it wasn't a business trip. Great location for my purposes.

Review collected in partnership with Hilton Garden Inn

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El Paso, Texas
Top Contributor
111 reviews 111 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The facility is very good and the rooms were very comfortable. The most trying was the time waiting for the shuttle to pick-up passengers from DFW. We waited 1.5 hours. I do recommend the hotel for business in Irving or near the airport.

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Montreal
Top Contributor
186 reviews 186 reviews
53 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed one night to be close to airport. It's pretty much what you'd expect from a Hilton Garden Inn property. Positives are friendly service, clean and quiet room, well appointed with work station and free Wi-Fi. My breakfast was extra and not cheap. There were decent made to order omelets with soggy potatoes and average coffee. I did not shop... More 

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Navarro County, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Daughter attended a convention there in mid-March and we thought we had everything taken care of regarding payment as I went to the hotel two days prior to the con to run my credit card as I would be 2 hours away the day of check in. Thursday comes and I get a frantic phone call telling me they won't... More 

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Vilma T, Front Office Manager at Hilton Garden Inn DFW Airport, responded to this review

Dear Salsamaker, Thank you for taking the time to review our hotel. We’re very sorry you experienced an undesirable level of customer service with us. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying... More 

Toronto, Canada
Top Contributor
61 reviews 61 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good choice for business in the Area. Very close to Airport and offers free shuttle pickup/drop off service to and from the airport and surrounding area. Very comfortable and clean rooms. Beds are a little on the firm side but are supposedly adjustable. I didn't notice a difference but it wasn't that big of a deal. The staff was very... More 

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hortonville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Smiles everywhere. Friendly reception and knowledgeable about hotel services. The bar/restaurant was extremely accommodating for food/drinks at the last minute. Very nice hotel and people. I would definitely stay at this location again.

Review collected in partnership with Hilton Garden Inn

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Phoenix, Arizona
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

In Dallas for a weekend of sightseeing specific locations of old schools, churches, Twenty five minutes by car from downtown. Hilton Garden Inn was pedestrian is virtually all respects except the service personnel who were outstanding. Property is near airport but not noisy as it is off landing pattern. Property well kept and clean. Rooms very clean and well appointed.... More 

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Forest Hills, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

I stay at this property every time I visit our Dallas office. It is close to the airport and they provide shuttle services not only to/from the airport, they provide shuttle to local businesses and to nearby restaurants. The rooms are nice, the restaurant is good and the breakfast selection is outstanding. There are also nice outdoor patios to enjoy... More 

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Dallas, United States
1 review
2 of 5 stars Reviewed March 29, 2015

I had never had a problem with this hotel until this year. The management treated a colleague of mine very rudely after the hotel messed up her reservation. For another of my colleagues they messed up the billing information and they are still trying to correct it and had to get the bank involved. The card keys kept getting wiped... More 

Review collected in partnership with Hilton Garden Inn

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