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Extended Stay America - Dallas - DFW Airport N. Hotel, Irving

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Extended Stay America - Dallas - DFW Airport N.

2.0 of 5
7825 Heathrow Drive, Irving, TX 75063 (Formerly Homestead Studio Suites)
Hotel amenities
Extended Stay America - Dallas - DFW Airport N.
9 traveler photos
Ranked #69 of 77 hotels in Irving
2.5 of 5 stars 18 Reviews
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18 reviews from our community

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Traveler rating
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    3
Date Rating
Calgary, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Okay to sleep off a layover.”
2 of 5 stars Reviewed May 1, 2013

Front desk staff was very friendly, airport shuttle was shared with a number of other hotels and took a while. Room we were given was dated and a bit grungy, and smelled kind of funny so we left a window open. However with that said, I think many of these other reviews are out to lunch. You get what you... More

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United States
1 review
“Hotel”
2 of 5 stars Reviewed March 24, 2013

Not what I am used to. It's good for just sleep but I like to feel at home everywhere I sleep and I didn't......no affordable eating places and that was inconvenient. the heat didn't work so i was cold most of the night....not recommended.

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DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
March 25, 2013

Thank you for your recent review of your stay. I am sorry to hear that the heater was not functioning properly. To prevent this from happening again, my team is checking and servicing every unit in the hotel. I appreciate you bringing this to our attention. If you have any additional feedback, please reach out to me at dfw@extendedstay.com. We... More

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Las Vegas, Nevada
Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
“Terrible Property”
2 of 5 stars Reviewed March 19, 2013

If you like sheets with stains and holes in them, this is your place. I took pictures of dirty towels, dirty sheets and filthy bathroom. Poor customer service. This is a disgusting property. Stay away! Thanks Priceline!

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DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
March 20, 2013

Thank you for your recent review of your stay. The situation you described is not acceptable, and I sincerely apologize for your experience. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you have any additional feedback, please reach out to me at dfw@extendedstay.com. We would love to have another chance... More

Greenwood, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Excellent Hotel”
4 of 5 stars Reviewed March 18, 2013

This hotel is nice for a 3-4 night stay , quiet when considering the fact that its close to airport, crime free and friendliest hotel staff. Airport shuttle feature is nice, and faster compared to other cities.Stayed on Business trip. Only disadvantage is they don't offer breakfast or not even coffee. Highly recomended

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DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
March 20, 2013

Thank you for your great review of our property. I'm glad that you had a pleasant stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Little River, KS, USA
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
“Great night to sleep before an early flight”
3 of 5 stars Reviewed March 14, 2013

Very inexpensive through Priceline bid. Nothing fancy, but all we did was sleep, shower and shuttle over to DFW airport. SO convenient. On return, just call and they will pick you up! If you are looking for a convenient way to make an early morning flight, check out this hotel.

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
March 15, 2013

Thank you for your great review of our property. I'm glad that our location and service was convenient. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Any price is too high!”
1 of 5 stars Reviewed March 13, 2013

We needed a room late at night to catch our early morning flight. Booked on Priceline for a low low price... still way overpriced. Smelly, disgusting totally unpleasant experience. Alisha at front desk rude(I think that's her name) No customer service skills at all. We walked across street to Super 8 ( I give it a 10+ in comparison )... More

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DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
March 15, 2013

Thank you for taking the time to write a review of your stay. I am so disappointed that your stay was unpleasant. Please accept my apology. In response to your feedback, I am reviewing with my entire team to improve our services. Thank you again for providing us with your feedback. If you would like to discuss this further, please... More

Cumming, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice Place Close to Airport”
4 of 5 stars Reviewed February 25, 2013

This was a nice place to stay overnight before a flight out. The hotel staff was extremely friendly and I was greeted in a most professional way as I entered the hotel. The price was great for a night's stay. The room was very clean and well kept. Other than the airport noise, which one can expect being so close... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
February 28, 2013

Thank you for taking the time to write a review of your stay. I'm pleased to hear that our service was professional and extremely friendly. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Arkansas
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Don't expect much”
2 of 5 stars Reviewed January 17, 2013

The best thing going for this "hotel" is the desk people were thorough and friendly. That's why this review isn't a 1/Terrible. I know some reviewers spent only $35 a night, but we didn't. A friend of ours booked through Priceline for over $60 a night. I've stayed in a little bit worse on the spare of the moment, I've... More

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
January 18, 2013

Thank you for your recent review of your stay. I am sorry to hear that your room was not cleaned to your satisfaction. To make sure this doesn't happen again, I am using your comments to improve our services. Thank you again for providing us with your feedback. If you would like to discuss this further, please do not hesitate... More

Grapevine, Texas
1 review
“great stay very freindly staff”
5 of 5 stars Reviewed October 8, 2012

I think its great for the family on the road.very conveint to food and rent cars. Its allways a full house doing the month Iived their,parking could have been bigger hard to find parking,mainly I worked night shift and got home late in the eveing. But I never worried about wife there alone she and I felt very safe.

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - DFW Airport N., responded to this review
October 9, 2012

Thank you for your great review of our property. I'm glad that you enjoyed your stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Dripping Springs, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Cold Water”
2 of 5 stars Reviewed July 7, 2012

At $35.00 a night for the weekly rate this hotel fit my budget working as a contractor, in the Irving area. However, I woke up three mornings and took a cold shower. The hot water was there when I returned in the evenings but that was little consolation. The service can only be described as lackadaisical. I know the cost... More

Was this review helpful? Yes 1
Management response:
July 12, 2012

Thank you for taking the time to review your recent stay at Homestead Dallas - DFW Airport N. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. Please know that we have strict quality control standards that are meant to prevent an unacceptable... More

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Additional Information about Extended Stay America - Dallas - DFW Airport N.

Address: 7825 Heathrow Drive, Irving, TX 75063 (Formerly Homestead Studio Suites)
Region: United States > Texas > Irving
Amenities:
Fitness Center Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #69 of 77 hotels in Irving
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Dallas - DFW Airport N.
7825 Heathrow Drive
Irving, TX 75063
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