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All 76 Irving hotels

The Crossroads Hotel & Suites

2.0 of 5 Motel   |   3135 E. John Carpenter Fwy, Irving, TX 75062
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The Crossroads Hotel & Suites
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Ranked #74 of 76 Hotels in Irving
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12 reviews from our community

Traveler rating
    2
    2
    1
    1
    6
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
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    (12)
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    (2)
  • Jun-Aug only
    (1)
  • Sep-Nov only
    (6)
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    (3)
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Stephenville, Texas
Top Contributor
132 reviews 132 reviews
28 hotel reviews
103 helpful votes 103 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I booked this online and was more than disappointed when I arrived. The place is a dump. It also seems filled with lowlifes and I'm almost positive that hookers are being pimped from there. It's really run down and spooky and when I asked to cancel and get a refund the answer was "NO, sorry sir but no refund is... More

Was this review helpful? Yes
Irving, Texas
1 review
4 of 5 stars Reviewed May 6, 2014

they are doing a great they are rehabbing all the rooms and the new ownership is Awesome and very nice great customer service they are trying I would stay again !! They are also opening there restaurant soon that will be nice I seen them working on it !

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Elgin, Oklahoma
1 review
1 of 5 stars Reviewed March 8, 2014 via mobile

They advertise WiFi does not work ..front desk staff attitudes.. manager nice... said refrigerators and mocrowaves in all rooms not so.. could not change temp in room knob gone would not recommend .. if they comp the room would stay overnight but no more..not worth 1.00 let alone the actual cost

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Dallas, Texas
1 review
1 of 5 stars Reviewed November 6, 2013

This hotel has the worst housekeeping and amenities I have ever seen. The Indian employees were rude and couldn't count the change correctly at the front desk or at their little "convenience" store that they have either. I could barely understand them and none of my calls were forwarded to my room. It seemed dangerous, there were strange people lurking... More

Was this review helpful? Yes
crossroads M, Manager at The Crossroads Hotel & Suites, responded to this review

The hotel is under a new management since Oct 2013 and is working hard to provide international quality. The outside swimming pool much away from the hotel building is closed with all water removed since last several months and am wondering why it is mentioned at all. All rooms are deep cleaned. Seem to be a former employees comment. More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 24, 2012

I pulled into town around midnight from Baton Rouge La and this hotel is right around the corner from my work, Atlas Van Lines. I was super tired and needed a warm bed to crash out in. I saw the sign for the hotel from the parking lot of my work and it looked like Heaven! The front desk staff... More

Was this review helpful? Yes 4
Dallas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 9, 2008

Ok the good stuff first. Big clean rooms ( recently rennovated) for the price. The front desk staff was super friendly and very accomodating to my late check out request. Housekeeping was always on hand and also very friendly. The downside of all of this is that its located in a veryyyy shady industrial park. There are no resturants/convient stores... More

Was this review helpful? Yes 2
TX
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2007

Stayed there to watch a Cowboys game and had to leave within hours of check-in. The outside looked decent but the rooms were filthy and smelled heavily of smoke. The staff at the front desk could not move us to another room because there were no vacancies, understandable, but they didn't even offer to move us to the other Econolodge... More

Was this review helpful? Yes 1
Irving, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 25, 2007

I stay a quite a few hotels throughout the year due to travel for business. I've stayed at many of the better known hotels as well as some mom and pop hotels. This Econo Lodge surprised me with the quality and cleanliness of the rooms, the nice decor, and the low price. The only drawback is the initial difficulty in... More

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Cincinnati
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 4, 2006

I dont recommend this hotel to anybody. Its convienient to texas stadium but its extremely dirty and lacking repair. The front desk people were not helpful at all. The rooms were dark, carpets filthy, bedspreads didnt even match. The shower barely had hot water and the towels were ripped. The T.V. was ancient and some channels didnt come in. Hairs... More

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Austin, TX
2 reviews
1 of 5 stars Reviewed October 7, 2006

Sketchy hotel crammed among depressing industrial sites. Bed had a dip in the middle resulting in a bad back. Cheesy decor, even for a budget hotel. Looks like room was painted in a half hour. Cancelled second night and moved to Red Roof Inn Market Center, which was much nicer as Red Roof is redoing their properties.

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Additional Information about The Crossroads Hotel & Suites

Address: 3135 E. John Carpenter Fwy, Irving, TX 75062
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Crossroads Hotel & Suites 2*
Number of rooms: 35
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8 photos of this hotel

Management photos: Courtesy of the property manager

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