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All 76 Irving hotels

BEST WESTERN Irving Inn & Suites at DFW Airport

2.5 of 5 Hotel   |   4110 West Airport Freeway, Irving, TX 75062-5913
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61%
Ranked #50 of 76 hotels in Irving
A recent review
3 of 5 stars reviewed 4 days ago
LANKNA Austin
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137 people have reviewed this hotel

Traveler rating
    32
    46
    25
    18
    16
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Austin
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed one night after United cancelled our flight due to weather. Suite was large and clean, manager walked me to the room after really late arrival. Decor is older and a bit worn, but had good linens and flat screen tv. Bed was very firm, which I prefer over sagging mattress. Shuttle back to airport left promptly and the front... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago

Vacation started out staying here to catch our plane and the bed was falling away from the way you could see the nails sticking out under the headboard near where your pillows are. the bed tilted down so your feet here higher than your head. there also was a metal tab of some sort sticking out the side of the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Los Padres Forest, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Smells like cigarettes, urinals and dog poop. Shuttle driver lied and had me wait for him outside in 100+ heat for an hour. I'll never return. It used to be acceptable, not anymore. The breakfast is decent. It's next to walmart, but a scary neighborhood. At 11:30 I'm having tumbling happening in the room above me after asking for it... More

Was this review helpful? Yes 1
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. I am sorry we were not able to do that for you. I hope you will consider staying with us again so that we can have another chance to provide you with... More

melbourne
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is ageing but is very clean. the staff are helpful.We took their courtesy bus to the airport and left our car at the hotel for a week while we went on holiday for no charge then we where picked up from the airport in their courtesy bus on the way back. The breakfast is included in the price... More

Was this review helpful? Yes 1
United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice place to stay staff very nice & helpful. Pool nice and clean. rooms are very spacious. Nice to relax after a long days work. Close to plenty of places to eat clos by the shuttle is nice and prompt.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Milwaukee, Wisconsin
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I can't believe this place is even allowed to operate. This was the single worst night in a hotel I have ever experienced. I needed a place to stay after my flight got messed up. The first thing that made me uneasy is that all the doors faced outside rather than an interior corridor. Also, it is never a good... More

Was this review helpful? Yes 4
44524, General Manager at BEST WESTERN Irving Inn & Suites at DFW Airport, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, Ronny Guest Services BEST WESTERN Irving Inn & Suites at DFW Airport More

Kerrville, Texas
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
121 helpful votes 121 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The lobby and the pool area are nice and thats about it. We were first given a room that smelled, poor lighting, and the bed looked so nasty. We were then given a different room that was a bit better and closer to the front. The beds were still not great but seemed to be clean. The bathroom needed some... More

Was this review helpful? Yes 2
Wisconsin
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here the night before flying back home. The staff was very helpful in picking up my husband at the airport rental car return that night (we had an early flight and wanted to be dropped off directlt at the gate the next morning) and again in the morning. The rooms were very spacious and clean. Pool area looked... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 18, 2014

We were stranded over night at DFW and needed a hotel. I had some extra points to use so I chose best western. Hotel was clean but bed was of the flintstone age. Breakfast was decent for the type of place. Transportation was great! Would return if necessary.

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 14, 2014

The staff was very attentive. Breakfast was a little less for 'continental' than I would have expected. Rooms were very clean but dated. For the price, not bad. Are in the process of a remodel so would probably venture to another hotel until remodel/update is complete.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
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Additional Information about BEST WESTERN Irving Inn & Suites at DFW Airport

Address: 4110 West Airport Freeway, Irving, TX 75062-5913
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Irving Inn & Suites at DFW Airport 2.5*
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Also Known As:
Best Western Irving Dfw Airport Hotel Irving
Irving Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
140

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