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Holiday Inn Express Hotel & Suites-DFW North

#24 of 76 Hotels in Irving
Certificate of Excellence
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4550 W John Carpenter Freeway, Irving, TX 75063
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Holiday Inn Express Hotel & Suites-DFW North
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160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I usually stay at this hotel when visiting Dallas. It is really close to DFW and plenty of restaurants close by to eat. The service by the front desk team was super and they have a decent snack and beverage options by the front desk. I have used the pool with my family and its ok considering this is a... More 

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Oslo, Norway
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel and family friendly but also for business people as they have meeting rooms. It has an outdoor swimming pool and sun bathing area in the middle of the building complex. A good Wi-fi and breakfast is also included in addition to a fitness center. The location is good if you plan on going to... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful. It is wonderful to hear of the great impression we made with our amenities such as our outdoor pool, meeting rooms, sun bathing area, good Wi-Fi, fitness center, and free shuttle service to/from the airport.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed one night on a layover - Staff at the front desk was very helpful and friendly. They were very busy when we checked in, but front desk clerk was calm and friendly - my kids were not. He took the time to come out from behind the desk and show my kids where to find chocolate milk in their... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success... More 

Meadville, Pennsylvania, United States
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised at the Holiday Inn Express DFW North. In all actuality this property is not in very close proximity of the DFW Airport. And really in their defense with how large DFW Airport is I don't know what could be closer to the Airport. Breakfast was the standard Breakfast. And it was out early for those travelers... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. While I am glad you do see it as a good value for your money and that you do intend to return, I am very saddened to hear that we did not achieve our ultimate ambition of surpassing your... More 

Coeur d'Alene, Idaho
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for one night on our way to Belize. The hotel sent the shuttle service to the wrong terminal. The shuttle service didn't understand where we were to pick us up at the airport and after about an hour the service was going off shift and were going to leave us there, fortunately another airport shuttle helped us and... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. I hope that this will not deter you from enjoying our accommodations... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 5 weeks ago

Very nice hotel, nice staff, clean rooms, close to DFW, close to food and gas stations. Room had plenty of space and nice amenities. Would recommend if flying from DFW. Safe surrounding area with gated parking lot

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

It means so much to all of us to hear from guests like yourself who have experienced our five star hospitality and amenities over and over throughout your stays. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We are so glad that your stay has always been enjoyable and... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 23, 2015 via mobile

We stayed here for one night and it was a comfortable stay. The hallways are a little dim but the beds were comfortable and the room was clean. The breakfast was one of the best for such an affordable hotel. It was not a typical breakfast, we expected to have to eat at the airport but we're pleasantly surprised by... More 

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Idaho
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 18, 2015

We stayed at this Holiday Inn an two nights between our connecting flights going to and coming from Belize. The hotel provided us with information on how to call for their shuttle service from the airport upon arrival, which was invaluable. Like clock work we made our way to the pick up zone, called the number provided and within 10... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

It's great to hear from you and we're so glad that you enjoyed a five star experience with us! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We are excited to share this review with Stacey and the rest of our staff who will be pleased to hear of... More 

Paris, TX
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 15, 2015

The hotel has a window units in the rooms; therefore our room was able to get to an agreeable temperature for our suiting. The rooms are slightly dated but location to airport is good for an early morning flight. We were not able to indulge in the free breakfast because of our early flight.

Was this review helpful? Yes
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you found our rooms to be slightly dated. We appreciate the compliments and the comments regarding areas where can improve. We hope that during your next stay, your expectations will be far surpassed! More 

Columbus, Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 11, 2015

I've stayed at this same Holiday Inn Express on 3 different trips! Each time, the airport shuttle driver has been very courteous and the people at the concierge have been exceptionally welcoming. The rooms are clean, and if you need more soap or towels, just ask at the front desk. If your flight out is late in the day, they... More 

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