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Holiday Inn Express Hotel & Suites-DFW North

#22 of 76 Hotels in Irving
Certificate of Excellence
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4550 W John Carpenter Freeway, Irving, TX 75063
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Holiday Inn Express Hotel & Suites-DFW North
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Holiday Inn Express Hotel & Suites-DFW North
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155 reviews from our community

Traveler rating
    51
    62
    26
    11
    5
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33
32
20
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, nice staff, clean rooms, close to DFW, close to food and gas stations. Room had plenty of space and nice amenities. Would recommend if flying from DFW. Safe surrounding area with gated parking lot

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for one night and it was a comfortable stay. The hallways are a little dim but the beds were comfortable and the room was clean. The breakfast was one of the best for such an affordable hotel. It was not a typical breakfast, we expected to have to eat at the airport but we're pleasantly surprised by... More 

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Idaho
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this Holiday Inn an two nights between our connecting flights going to and coming from Belize. The hotel provided us with information on how to call for their shuttle service from the airport upon arrival, which was invaluable. Like clock work we made our way to the pick up zone, called the number provided and within 10... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

It's great to hear from you and we're so glad that you enjoyed a five star experience with us! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We are excited to share this review with Stacey and the rest of our staff who will be pleased to hear of... More 

Paris, TX
Top Contributor
66 reviews 66 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a window units in the rooms; therefore our room was able to get to an agreeable temperature for our suiting. The rooms are slightly dated but location to airport is good for an early morning flight. We were not able to indulge in the free breakfast because of our early flight.

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you found our rooms to be slightly dated. We appreciate the compliments and the comments regarding areas where can improve. We hope that during your next stay, your expectations will be far surpassed! More 

Columbus, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this same Holiday Inn Express on 3 different trips! Each time, the airport shuttle driver has been very courteous and the people at the concierge have been exceptionally welcoming. The rooms are clean, and if you need more soap or towels, just ask at the front desk. If your flight out is late in the day, they... More 

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Rosario, Argentina
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front desk very helpul staff. As soon as you exit the elevator on 3rd floor a smell of wet carpet with old hotel. Breakfast very poor selections and space too small and It gets very crowded. Room was ok. For a quick night of sleep before getting on a plane is a reasonable choice.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Dear Guillermo M, Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are truly sorry for falling short of your expectations, particularly with the breakfast program. We are working hard to ensure that our breakfast service meets our guests expectations... More 

Killeen, Texas
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here while playing golf nearby. We stayed using points for our stay. Was given a double room, 235. Room was large with separate living & sleeping area similar to an embassy suites. Two double beds, bedding was comfortable if a little soft on the mattress. Bathroom had its own separate shower and bathtub. A little light on the shampoo,... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for your rating of our hotel and for taking the time to share your experience! It means a lot to hear from guests who are satisfied with all of our services and amenities such as our two double beds, comfortable bedding, and bathroom with separate shower and bathtub. It is also important to us to hear from you... More 

Galveston, Texas
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 13, 2015

I have stayed a many Holiday Inn Express hotels. This location has the largest rooms I have seen in one. To me it appears to be an older hotel property that HIEX bought and fixed up. It's not your typical rectangle 4 or 5 story hotel. It's square with a pool in the middle of it all. Our room was... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2015

This is definitely an upgrade from the old holiday Inn hotels. Brande Keys, the front office supervisor helped us out tremendously. Brande made sure we had the room that accommodated or needs. If anyone reading this review that's planning on going there ask for the front office supervisor Brande Keys. The breakfast they had was astounding! Not just continental but... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

We are so pleased to learn that our staff and management team were able to help you enjoy your stay. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. We can't begin to tell you how much we appreciate your five star review, and we... More 

Alpine, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

This Hotel was great! My room was very clean and I loved the bathroom set up. It had a small walk in shower but also included a bathtub. My room was nice and spacious! The two bed suite is definitely a great recommendation for a family even though I stayed alone. Breakfast was decent and the front desk staff was... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We will happily share your comments with our staff and we look forward to seeing you soon! More 

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