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Holiday Inn Express Hotel & Suites-DFW North

#24 of 77 Hotels in Irving
Certificate of Excellence
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4550 W John Carpenter Freeway, Irving, TX 75063
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Holiday Inn Express Hotel & Suites-DFW North
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Holiday Inn Express Hotel & Suites-DFW North
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172 Reviews from our TripAdvisor Community

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Traveler rating
    57
    67
    31
    12
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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South Carolina
5 of 5 stars Reviewed 2 days ago NEW

Juanita from the Sales Department was very helpful. She went out if her way to assist us when we bumped into her in the hallways. Juanita's charm and attitude made our stay very enjoyable. The rest of the hotel staff were as friendly and amazing as Juanita. Breakfast was good, great choices, but wish they had sausage and gravy. The... More 

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Childress
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Really was underwhelmed by the place. It had quit a few good reviews so I expected better. Positives: It felt safe, room was clean, parking wasn't bad. Negatives: felt old, smelled old, windows units, noisy, pool area was dirty, no towels. After the his one I'll go back to 4 star and up.

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Cedar Park, Tx
Level Contributor
112 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Usually my first reaction to Holiday Inn Express is "meh" - nothing special. This hotel is not meh. It's a really nice property. It's clean and well-maintained. The staff was really nice. Our king suite was really spacious and comfortable.The room has a kitchenette area with a decent-sized refrigerator, utility sink, and a microwave. There was also a nice living... More 

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Texas
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I tried to check in early before my meeting starting at 1 but couldn't, so it was after 10 till I could get in. The room was very large with a king size bed, sofa sleeper, chair, desk & little kitchen area with fridge, microwave & coffee pot. The bathroom was clean & the bed very comfy. Breakfast in the... More 

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Alameda, California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Needed to stay near airport for early flight. The good parts; good front desk service, nice lobby, OK breakfast, big room with sofa bed for my son, clean. The bad parts; not close to restaurants, room's outdated decor, airconditioner outdated, ran all night no mater the temperature and was very loud. Price was good for level of value. If you... More 

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Fort Worth, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Early check in was granted, which was nice since we stayed for a basketball tournament that my son had in the area, wanted to rest between games. First room we were given had a bed bug on the sofa bed which totally freaked me out. Went to front desk and was given another room and was told that maintenance would... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed. Thank you for alerting us to a potential bug problem. We are investigating and treating to make sure that this is an isolated incident. We understand that you are hesitant... More 

Phoenix, Arizona, United States
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I absolutely love Holiday Inn Express. The rooms are very clean and nice. Beds are comfortable. The pool was clean and fun for the kids. I had the family suite the first year and it was comfortable for a family of 5 with 3 teens. This year it was just me and 2 kids. Still a great deal. Great breakfast... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for sharing this heartfelt review of our hospitality and accommodations. It is so rewarding to hear that we were able to provide a comfortable and clean experience. We are glad that you found the majority of your experience to be satisfactory. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. Your feedback... More 

USA
Level Contributor
128 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here one night on business, flying out in the morning. Hotel needs complete updating. Wallpaper had peeled off the hallways and was held up with push pins. Our room was not particularly clean. Fingerprints all over the inside of the door and all over the front of the refrigerator. The microwave shelf had 1/8 of an inch of dust... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I want to apologize for the housekeeping issues that you experienced when staying with us, such as peeled wallpaper off the hallways, unclean room, dusty microwave, and sticky carpet. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. It is through feedback like... More 

Washington, DC
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was clean; pool was small but adequate. Great location to DFW. Food options not the best at the hotel but the Whataburger at the end of the access road is open 24/7 so you can always get your burger fix, as well as get snacks from the gas station convenience store. We got a great rate on hotwire so... More 

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Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you very much for finding the time to post this review you have of our hotel. We are so happy knowing that you had a very nice time with us. Your comment about the food will definitely be taken into consideration and we will improve on it. We hope that you'll visit us again soon and thank you so... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel!! Niece and nephew came down to enjoy Dallas attractions and Cowboys stadium. Our room was very clean each day during out four night stay. It was nice and quiet including our pool time. The staff were very accommodating and professional. The best highlight was the breakfast. A nice variety. Eggs and cinnamon rolls were great! The food was... More 

Was this review helpful? Yes
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

We are so happy that you and your family enjoyed your stay with us. Thank you for appreciating our efforts of providing you with great service. We are so happy to know that you are considering us for your next visit and we will be waiting for your return. Thank you so much for your business and have a blessed... More 

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