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All 76 Irving hotels

Holiday Inn Express Hotel & Suites-DFW North

3.0 of 5 Hotel   |   4550 W John Carpenter Freeway, Irving, TX 75063
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68%
Ranked #35 of 76 hotels in Irving
A recent review
5 of 5 stars reviewed 2 weeks ago
TN-Frank Kingsport, Tennessee
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  • Reviews (101)
  • Photos (49)
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101 people have reviewed this hotel

Traveler rating
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    36
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Kingsport, Tennessee
Top Contributor
71 reviews 71 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If your are traveling thru DFW, this hotel is an excellent choice. The rooms were clean. The parking and internet are free. The hot breakfast was excellent. The hotel has a free shuttle to DFW. I booked my room late and got a great deal. I would stay here again. The hotel had everything I look for when traveling.

Was this review helpful? Yes 3
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you so much for your high rating and positive review! I am so glad you enjoyed your stay with us so much and we can't wait to serve you again! More

CO
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We would stay at this hotel again for the airport shuttle. The front desk agents are kind but they can only do so much when housekeeping, maintenance and the breakfast attendants have no urgency or pride in their work. The breakfast bar would run out of food and coffee. When there is 6 coffee urns this should not happen. Management... More

Was this review helpful? Yes 2
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for your review and comments regarding your stay. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! More

Inverness, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I checked in here for 1 night before flying out of DFW. We had not made a reservation, but had no trouble getting a room. I think this must be one of the older Holiday Inn hotels. The carpets in the hallways had seen better days, but they were clean. The room itself was clean and very... More

Was this review helpful? Yes 2
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. Rest assured that the electrical issues in your room were not a safety hazard, though I do apologize for the inconvenience and want to assure you also that the issue is being promptly addressed. I'm glad that our services, hospitality, and accommodations exceeded... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 16, 2014

The room was great! Especially for the price. My only complaint was the cleaning people need to check the roll out couches. My son pulled the bed out, and there was a dirty sheet just piled in the middle. It looked like it had been there for a while, because it had yellowed. Aside from that, I had no complaints.

Was this review helpful? Yes 1
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for sharing this experience. It is through feedback like yours that we are able to quickly address housekeeping issues that would allow such a situation to occur. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

After traveling all day I was warmly welcomed as a Gold IHG Rewards member, refreshed with a nice bottle of cool water and upgraded to a one bedroom suite with a pool view!! I have stayed here before but this time the service was outstanding! Housekeeping did a great job cleaning the room and the AC worked great! I highly... More

Was this review helpful? Yes
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We are especially happy to share this review with our staff who work hard to ensure that you receive a five star experience in service and accommodations. Thank you for taking the time to share your... More

Texas, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2014

All around the hotel was lovely. Fresh & clean sheets and towels. The room was great! The ac is amazing! Only problem was the parking! Horrible parking area! I parked in the back to be closer to my room. When my bf and I came back from dinner Friday night (6-13-14) there were no parking spots AT ALL!!! It was... More

Was this review helpful? Yes 1
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for sharing your experience with us. I do apologize for any inconveniences that you experienced due to our parking arrangement and the high volume of guests during your stay. We look forward to your next visit! More

San Antonio, Texas, United States
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 10, 2014

We always demand a clean room when traveling, and hope for good service. This time, we got the opposite of each. Unfortunately, our check-in room was not clean. I will spare the details, but we were ready to look for another hotel. Brande Keys, Front Desk Supervisor, saved the day. It is understandable that a room isn't perfect, but the... More

Was this review helpful? Yes
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I regret to hear that you weren't thoroughly impressed with our accommodations and services at first, though I am so glad that our attentive and understanding staff members were able to turn things around for you with fresh surroundings and welcoming hospitality. It is very true that mistakes are made and things are missed, but we encourage our staff to... More

Senior Contributor
41 reviews 41 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 8, 2014

In the hospitality industry, its the little things that make the difference between a good stay and a great stay. My brother and I arrived at about 1AM due to a late flight and upon arrival, the front desk was still energetic and friendly. Seeing as we hadn't eaten, we were starving. The front desk was kind enough to offer... More

Was this review helpful? Yes
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience, especially that our staff was able to make you feel comfortable at home during a late night check... More

Texas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 7, 2014

We reserved 3 rooms here because if the convenience of their airport shuttle for our vacation trip. The hotel was much better than I had expected. The lady working the front desk the night of June 1st ( wish I remembered her name) was great! Very pleasant and professional. The rooms were great-- large clean suite with comfortable beds. We... More

Was this review helpful? Yes
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It means a lot to us to be such an important part of your family events and we thank you again for sharing your experience! More

Texarkana, Arkansas
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 3, 2014

We chose to stay at the hotel due to the parking and airport shuttle service, it is worth the fee they charge not to worry with airport parking. The room was clean, bed was comfortable and the shower had good water pressure.

Was this review helpful? Yes
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your kind comments and 5 star rating! More

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Additional Information about Holiday Inn Express Hotel & Suites-DFW North

Address: 4550 W John Carpenter Freeway, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hotel & Suites-DFW North 3*
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Also Known As:
Holiday Inn Express Hotel And Suites-Dfw North
Holiday Inn Irving
Irving Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#17 Family Hotel in Irving
Hotel Class
Official Description (provided by the hotel)
Dallas/Fort Worth hotel is in an ideal location. You'll receive superior accommodations in Dallas/Ft Worth (DFW) when you choose the Holiday Inn Express Hotel & Suites DFW North. Ideally located one mile from DFW Airport, our Dallas hotel offers several convenient services like a free shuttle to and from the airport. Short-term travelers and long-term visitors will both enjoy staying in our hotel in the DFW Metroplex. Visitors will find our DFW hotel the ultimate in convenience due to the area's business attractions. Situated among more than 8,000 companies, including 4 global headquarters for Fortune 500s, our DFW accommodations, multiple meeting rooms, and 24-hour business center fit the ambitious mindset of our local businesses. Travelers looking for hotels near DFW airport will be happy to find that we are only 12 miles from Six Flags and Wet 'n Wild Water World. The Galleria Mall, Grapevine Mills Mall, and Ft. Worth Stockyards have Texas treasures and souvenirs for you to remember your DFW vacation. Because every room is a newly renovated suite filled with new amenities, guests will feel at home throughout their DFW stay. Escape for a relaxing dip in our outdoor pool, and stay connected throughout your trip with free high-speed Internet access available in every room. Whether you're enjoying a Texas family vacation or business trip, our Holiday Inn Express Hotel and Suites near DFW is the perfect choice. ... more   less 
Number of rooms
163

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