We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites-DFW North

#24 of 78 Hotels in Irving
Certificate of Excellence
Hotel website
Hotel deals
4550 W John Carpenter Freeway, Irving, TX 75063
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Holiday Inn Express Hotel & Suites-DFW North
View Map
Add Photo Write a Review

181 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    60
    69
    33
    14
    5
See reviews for
45
36
22
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (181)
  • Mar-May only
    (47)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (23)
All months
San Antonio, Texas
Level Contributor
704 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 483 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This location is very long of tooth, but the plus to a guest is the huge rooms. Back in the 1960s and 70s land was cheap so hotels at DFW were sprawling one story properties with big rooms, I was greeted by Elle at the front desk. She was friendly and very efficient. We got our room in the back... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We made this hotel our major stay everyone we come to Dallas. Brande Keys the supervisor have made my family and I feel so welcome when we come up. If there's anything that we would need or trouble we would have Brande would make sure it's resolved. It's almost like when you stay here you create a family away from... More 

Was this review helpful? Yes
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I'm very glad to learn that you enjoyed such a pleasant experience with our staff and management team. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I am thrilled to hear that we exceeded your expectations and we look forward... More 

Hot Springs, Arkansas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Holiday Inn Express Hotel at DFW North has one "large" man behind the desk with absolutely no idea how to be kind to others. My family arrived late one night with a paid in full reservation and a confirmation number. The man behind the desk argued with me and would not allow my family to check in. My four year... More 

Was this review helpful? Yes
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your reservation were not addressed in a professional manner. We hope you'll return... More 

Los Angeles, California
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

pros - close to airport, free airport shuttle, free shuttle within 3-mile radius by reservation, front desk is nice and friendly, free breakfast cons - AC is loud and can't be turned off, no complimentary water, room's somewhat aged, limited breakfast items

Was this review helpful? Yes
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate how you have let us know what areas of our service impressed you and which were lacking. Know that your voice is very important to us and we are addressing each of the concerns that you've raised... More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

First of all the night auditor was rude at check in. They acted like they did not want to be bothered. Kept me waiting at the desk even though I was the only one to check in. They did not bother to make my room up one day not sure why. Inattentive housekeeping staff.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Dear Tomphx, Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance at the reception area during check-in process as well as the lack of housekeeping services in your room. Please accept our sincere apologies... More 

Cincinnati, Ohio
Level Contributor
128 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed 3 weeks ago

From the lady asleep at the front desk to the old carpets and ancient furniture, the hotel needs a sprucing up. The staff needs a nap. The room was quite large and clean but ground level, windows looked out at side parking lot. I would ask for a room away from the highway side and at the end of a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Dear sambachica, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our rooms to be large and clean. However, we would like to apologize for falling short of your expectations regarding our front desk staff. It is also regrettable that the condition of our carpets and... More 

Antlers, Oklahoma, Usa
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a weekend of shopping and theme parks. It was about 10 minutes from Grapevine Mills Mall and about 18 minutes from Six Flags. We are very pleased with our stay. The front desk staff was awesome! They were quick to help us with anything we needed. The pool area was nice and shaded...it does have sun... More 

Was this review helpful? Yes
Tulsa, OK
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an early morning flight from DFW so we stayed here the night before. The staff was welcoming and our room was a nice corner suite with a refrigerator, sink and large countertop area. There was a foldout sofa in one room and a king sized bed in the other. The bathroom had both a tub and a separate... More 

Was this review helpful? Yes
Fort Worth, Texas
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was leaving from Love Field and returning to DFW and this hotel has the Park, Stay, and Go package. Front desk was super nice and room was very clean and comfortable. Breakfast in the morning was marginal but served the purpose. A great by the airport hotel that served it;s purpose well.

Was this review helpful? Yes 1
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels... More 

South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

Juanita from the Sales Department was very helpful. She went out if her way to assist us when we bumped into her in the hallways. Juanita's charm and attitude made our stay very enjoyable. The rest of the hotel staff were as friendly and amazing as Juanita. Breakfast was good, great choices, but wish they had sausage and gravy. The... More 

Was this review helpful? Yes 1
Gmanager2, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

We are so pleased to learn that our staff and management team were able to help you enjoy your stay. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We also appreciate your suggestions for improvement and look forward to impressing you during future stays. More 

Questions? Get answers from hotel staff and past guests. Ask a question

114 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (12)
Viewed
Bathroom (6)
Viewed
Pool/beach area (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (80)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (36)
Viewed
Business center/function rooms (6)
Viewed
Dining (5)
Viewed
Pool/beach area (9)
Viewed
Bathroom (6)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Irving hotels
0.1 mi away
Comfort Suites DFW Airport
0.3 mi away
La Quinta Inn & Suites Dallas DFW Airport North
0.4 mi away
Homewood Suites by Hilton Irving - DFW Airport
Show Prices
Show Prices
Show Prices
0.2 mi away
Sheraton DFW Airport Hotel
0.5 mi away
BEST WESTERN PLUS DFW Airport Suites
0.1 mi away
The Westin Dallas Fort Worth Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay