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Country Inn & Suites DFW Airport South

2.5 of 5 2000 Hard Rock Road, Irving, TX 75061
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Country Inn & Suites DFW Airport South
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Country Inn & Suites DFW Airport South
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40 reviews from our community

Traveler rating
    12
    5
    5
    9
    9
See reviews for
15
8
4
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Melbourne, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed one night whilst on Business in transit and the inn is suitably located near the airport. The girl at the front desk was very helpful and friendly. I'm not usually picky about this kind of thing but the room was dirty and felt dirty. As much as I wanted to have a shower, the tub was filthy and so... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites DFW Airport South, responded to this review

Please accept our sincere apologies for the disappointments you experienced during your stay. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal in regards to your experience.... More 

1 review
1 of 5 stars Reviewed December 27, 2014 via mobile

The indoor pool is not functioning snd this was the primary reason my children and I selected this hotel. When we arrived there was no mention of the non functioning pool...later when we go to get in the pool tge is a sign up stating it is out of order. The sign was not there earlier or we wouldhace left!... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites DFW Airport South, responded to this review

First we would like to express our deepest regret for the frustration caused by this uncommon occurrence. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal in... More 

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 21, 2014

I checked in and met Kandee at front desk. I had an early meeting so washed up, unfortunately the tub filled with my bath water and did not drain. I had a shower in my own bath water. On my way out I informed Kandee, requesting someone take a look at the room and specifically the tub. When I returned... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Support Specialist at Country Inn & Suites DFW Airport South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and the issues you encountered with the staff. We will discuss the conditions of your room and the issues with the staff with hotel management to ensure this is addressed. We appreciate your feedback and hope for another... More 

Boerne, Texas
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 29, 2014

bathtub was full of ants, after 90 minutes a guy came armed with 2 paper towels & no bug spray. I was told the hotel had no bug spray. We chose this hotel because they offer parking at the hotel while on our trip out of back to DFW. The shuttle service was excellent.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, Carlson at Country Inn & Suites DFW Airport South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly More 

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Additional Information about Country Inn & Suites DFW Airport South

Address: 2000 Hard Rock Road, Irving, TX 75061
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites DFW Airport South 2.5*
Number of rooms: 81
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Also Known As:
Country Inn & Suites Dfw Airport South Hotel Irving
Country Inn And Suites Dfw Airport South
Country Inn Irving
Irving Country Inn

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