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Country Inn & Suites By Carlson, DFW Airport South

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2000 Hard Rock Road, Irving, TX 75061
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1 room 1 guest
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Country Inn & Suites By Carlson, DFW Airport South
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89 Reviews from our TripAdvisor Community

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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • Spanish first
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  • All months
    (89)
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    (20)
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    (41)
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    (14)
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    (14)
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Raymore, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel was a nice place to stay easy access to things. The staff was great. Had an ac issue and the maintenance guy got it fixed. Had to take parts off another unit but it was fixed. The breakfast I had were great very filling. Oh do not forget the cookies on check in. I did. Lol.

Review collected in partnership with Country Inns & Suites By Carlson

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Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel seemed to be an older building. All-in-all it was a brief but pleasant experience. The room was clean and the air conditioner worked great! The staff was kind and courtious. We'd stay there again.

Review collected in partnership with Country Inns & Suites By Carlson

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights. For the price, this is a great place to stay. The staff was friendly and helpful. The room was spacious and nice. The sheets on the fold out bed were worn out with a few holes but I'm not picky enough to count that against them. The bed was very comfortable and the AC... More 

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El Paso
1 review
4 of 5 stars Reviewed 4 weeks ago

Cold a/c, strong water pressure in shower, comfortable bed. The bad... breakfast was disappointing and single ply toilet paper was a let down. Overall, it was a good stay for the price and a short distance from main attractions.

Review collected in partnership with Country Inns & Suites By Carlson

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Dallas, Texas
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Upon entering the hotel, there was a strong mildew odor and it didn't stop when we got to our room. The refrigerator had dirt and grass in it. How? We don't have a clue. We complained to the front desk about it and the bathroom door sticking, on our way out to dinner, thinking that would give plenty of time... More 

Was this review helpful? Yes 1
Anish P, Manager at Country Inn & Suites By Carlson, DFW Airport South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards. More 

Paris
1 review
5 of 5 stars Reviewed July 25, 2015

The hotel staff was stellar and extremely helpful. They did all they could to ensure us a great stay and flight (with park and fly). Great room for the price and my car was in excellent condition coming home after 6 days.

Review collected in partnership with Country Inns & Suites By Carlson

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Rusk
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed July 21, 2015

Ok, so I booked this room on Expedia, and I happen to show up at the hotel 30 minutes earlier at (2:30pm). So I ask if I can early check in, and I'm met with an immediate response of, check in is at 3:00pm. I haven't made it to the room before I regret using Country Inn and Suites. I... More 

Was this review helpful? Yes 1
Anish P, Manager at Country Inn & Suites By Carlson, DFW Airport South, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to not just meet, exceed your expectations. Please reach out to any of our employees directly should you have any... More 

Pasadena, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2015

The pictures online of this hotel are very misleading. It seems like they try to cover the ugly. The hallways smelled musty, like an old motel. The room were spacious, but there were blood spots on the sheets. Housekeeping did not come by to turn the room down, stating there was a do not disturb sign on the door. There... More 

Was this review helpful? Yes 1
Anish P, Manager at Country Inn & Suites By Carlson, DFW Airport South, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly, and ask for the General Manager. More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 20, 2015

The breakfast was horrible and the coffee was weak and cold. The room was not at all like the pictures online. The toilet was broken, TV remotes and hair dryer were missing. There were multiple water stains on the ceiling. The bed was uncomfortable and the pillows were flat and undersized. The coffee pot was filthy and multiple electrical outlets... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Anish P, Manager at Country Inn & Suites By Carlson, DFW Airport South, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to not just meet, exceed your expectations. Please reach out to any of our employees directly should you have any... More 

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