We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Place Dallas/Las Colinas

3.0 of 5 5455 Green Park Dr., Irving, TX 75038
Hotel website
Hotel deals
Offers & Announcements
Park.Stay.Fly
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Hyatt Place Dallas/Las Colinas
Professional photos View all
Browse nearby
Hyatt Place Dallas/Las Colinas
Write a Review

129 reviews from our community

Traveler rating
    62
    47
    9
    3
    8
See reviews for
22
14
8
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (31)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (19)
All months
Hillsborough, California
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Had a meeting in the Irving,TX area and had my assistant book the nearest Hyatt. Upon checking in, staff was pleasant and friendly. No issues. Went to elevator, only one working. From other reviews, seems like the elevator has been broken for quite some time. The working elevator is quite dirty, the carpeted floors in the elevator are filthy, and... More 

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. Yes, our one elevator is currently not working due to an extensive repair that our service company is currently waiting for the needed equipment to fix it. I am thankful for your comments about your status and room issue, this allows me to re-train my staff where needed. Thank you again for selecting the Hyatt... More 

Atlanta, GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is my second stay at this hotel in a year or so and it's been pretty good. Room is clean, comfortable and in a fantastic location for me, very easy to get to where I needed in the Las Colinas area. For business travel, this hotel is a no brainer, very reasonable, decent breakfast, fairly quiet and the wifi... More 

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! Yes, one of our elevators happens to be out of service. This is due to the hydraulic jack. I am sorry that you found this disruptive to your trip. We are in the process of getting this repaired however, I have been told this will take 6 weeks. I do appreciate that you elect to... More 

Benton, Arkansas
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 6, 2014

Hotel is a great condition and looks fairly new. We stayed one night, prepaid king bed, but upon arrival it was not available. I understand that the room type is not guaranteed, but if you prepay for the room, you should get what you pay for, especially with no refund policy, but it was not really a big deal. Check-in... More 

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! Thank you for letting me know some of our channels are blurry. Guest feedback is critical to the success of our hotel. Hope to see you next time you are in the DFW area. More 

Memphis, Tennessee
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 21, 2014

i love hyatt hotels anyway. I would stay at one every night if i could. However i only have 2 issues with this hotel. 1 being that my hotel room didnot have a microwave which is stated on the website. So if i wanted to heat something up i had to go downstairs to the kitchen. I would have appreciated... More 

Was this review helpful? Yes 1
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. I understand your frustration with no in room microwave and the misrepresentation. I have reached out to have that corrected. We do have microwaves available for guest that request to have one in their rooms. I am sorry this wasn't communicated to you. Our elevators are currently under renovation and although frustrating to wait the... More 

Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 18, 2014

First, I have to say I never intended to stay at this hotel. I was on my way to Albuquerque, NM, but my flight plans were disrupted due to the severe weather that swept across the SW on 13 October. Long story, but I ended up in Dallas/Fort Worth after the last available flights were canceled by 12:20am Tuesday morning.... More 

Was this review helpful? Yes 1
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! Our entire team strives to provide exceptional customer service to every guest no matter what reason they are in town for! I am glad that you were finally able to make it to your next destination. I hope that next time you are in the DFW area you will elect to stay at our Hyatt... More 

Arugam Bay, Sri Lanka
Top Contributor
74 reviews 74 reviews
61 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed October 15, 2014

The good: From the moment I arrived, the hotel team could not have been more helpful. I arrived early, they not only organised a complimentary shuttle from DFW, I checked in after having been awake for over 40 hours. They even offered me some lunch complimentary. The room size was exceptional, the bed was great with fresh new linens and... More 

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! Our team strives to make each guest experience exceptional, I am glad you enjoyed your staff even after encountering a Host that was less than pleasant. I hope you will stay with the Hyatt Place Las Colinas team in the future. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 14, 2014

After a day of flights been cancelled we checked in around midnight. Keri at the front desk handled a bit of a rush from strander passengers like us with extreme professionalism. Great customer service was welcomed after a frustrating day dealing with the airlines!

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. Our team here at the Hyatt Place Las Colinas strives to make each guest feel as if they are coming home. Hope to see you next time you are in the DFW area. More 

Flemington, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 3, 2014

I stayed here for a business trip for 2 nights. The shuttle was convenient and very helpful. The room was clean, spacious and had a nice sofa and sitting area. The front desk service was excellent and Dante took very good care of me! Will definitely stay here each time I travel to Dallas for my work.

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. We strive to provide exceptional service to every guest every day! We appreciate your business and look forward to your next stay. More 

1 review
4 of 5 stars Reviewed September 22, 2014

A great hotel close to the airport is always a good choice and this one is not the exception. Shuttle from and to the airport for free, also the shuttle can drive you anywhere between five miles. Free Wi-Fi, not the best but at least work for skype calls. Really good rooms, big and comfortable. Complementary breakfast is a weak... More 

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. My team and I are grateful that you selected our hotel for your hotel accommodations while you were in the DFW area. Please feel free to reach out to me directly to discuss where our breakfast options were lacking. The hotel number is 972-550-7400. Thank you again. More 

Novi, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2014

If you need a reasonably priced hotel nearby DFW, I would highly recommend this place. Really enjoyed the staff here - extremely friendly and helpful. I didn't rate this 5 stars simply because I thought the air conditioning in my room was way too noisy - I had to turn it off on a very hot night in order to... More 

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! My team loves interacting with our guests and try's to provide each guest with an exceptional experience. Thank you for letting me know about your AC unit, the design of these units is not the best. I will let our engineer know there are some problems with our AC units. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hyatt Place Dallas/Las Colinas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Dallas/Las Colinas

Address: 5455 Green Park Dr., Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/Las Colinas 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Orbitz, Cheap Tickets, Priceline, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Hyatt Place Dallas/Las Colinas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Dallas/Las Colinas Hotel Irving
Amerisuites Irving
Hyatt Place Irving
Irving Hyatt
Hotel Style:
#15 Business Hotel in Irving

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (4)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (10)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay