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All 76 Irving hotels

Hyatt Place Dallas/Las Colinas

3.0 of 5 Hotel   |   5455 Green Park Dr., Irving, TX 75038
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Hyatt Place Dallas/Las Colinas
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84%
Ranked #17 of 76 hotels in Irving
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Diamondback99 The Woodlands, Texas
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  • Reviews (115)
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115 people have reviewed this hotel

Traveler rating
    56
    41
    7
    3
    8
See reviews for
20
13
7
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
The Woodlands, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff is very friendly! Sarah, Cindy, Corynne are all awesome! The hotel is very clean, smells really nice and in a great location. I would definetely recommend it! I love the L-shape couch and room divider.

Was this review helpful? Yes
CT
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second time at this hotel and I will stay there again in the future. Rooms have good size and l like layout with sitting and office area. Breakfast was good, much better than at Fairfield Inn across the street. Food menu served by 24x7 service is also decent. Ordered 2x, food was fresh. WiFi was free and... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. Please feel free to reach out to me to let me know how we exceed your satisfaction and create an exceptional experience for you. I can be reached at 972-550-7400 ext 4905. More

Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just like every other Hyatt Place..the front desk team make a difference though...very nice and helpful! It looks like the hotel is in the process of being renovated (or about to)...although with the exception of fixing the elevator doors I can't see what needs to be re-done.

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. We have just finished up our room renovation and our elevator renovation begins in mid to late September. We are excited to have the elevators done as they definitely need a facelift! More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Reserved the room a month in advance. They stated that we don't pay till we get their. We were meeting my sister and er family. We wanted adjoining rooms and a pool. That's all I wanted. Thy said while booking the room it would not be a problem. Get thee the pool is out of order. No adjoining rooms. They... More

Was this review helpful? Yes 1
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. I would love to speak with you regarding your experience. Our team's goal is to exceed every guests expectations. It is clear that this did not happen during your stay. Please call me at 972-550-7400 extension 4905 to discuss your stay in detail. Thank you again. More

1 review
1 of 5 stars Reviewed 1 week ago

My wife and I planned a slumber party for our 16 year old daughter on 9-9-14. Before this date we had called customer service 2 weeks in advance and put 2 rooms on hold with our debit/credit card and were given confirmation numbers of each room including the price of each room. My main question we were booking these rooms... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. I also want to thank you for personally reaching out to me so that we could resolve the issues you experienced. Our team strives to provide exceptional service to every guest, I apologize again that your experience was less than adequate. I hope that you will give us another opportunity to assist you in the... More

West Olive, Michigan
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We has booked a room at Wingate through Hotels.com but did not know that shuttle service from DFW stopped at 8pm on weekends. A cab was going to cost $35. So I called Hyatt Place--2 doors down--and asked if they could pick us up and bring us to Wingate. Tiffany on the phone was super helpful and even though she... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! We look forward to your next visit to the DFW area and are excited to have you as a future guest! More

Brewster, Ohio
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Stayed July 2014- My sister reserved 2 rooms about 2 weeks before our stay and asked for adjoining rooms. They said it would not be a problem. She also asked to make sure they had a pool, they said they did. When we arrived there was no adjoining rooms available even through we reserved them, and to top it off... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. I apologize about the poor experience you had during your stay. I would love to discuss the details of your experience further. Please reach out to me at the hotel, 972-550-7400 ext. 4905. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great place to stay! Rooms are really nice... Pool was under construction though:( It has a bar and café. Breakfast was pretty good with a lot of choices: bagels, cereal, yogurt, fruit, eggs, sausage, French toast, coffee, milk, and juices.

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! We are nearing the end of our renovation and look forward to having all of our construction projects complete. I am glad you enjoyed our food service. Our 24/7 Gallery Menu offers some nice options for our travelers who prefer to dine in and our breakfast (in my opinion) is second to none for being... More

Clarksville, Tennessee
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms are very large. There is a couch I'm the corner separate from the comfortable beds. The breakfast area itself is small but provided good selections. There are plenty of tables in the lobby. There is even a small bar. Great staff! It's not too close to restaurants though except for the BBQ one across the parking lot.

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! Our newly renovated rooms provide ample space for relaxing and/or working. We look forward to your next stay! More

Bangalore, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in May 2014 and was thoroughly impressed: - Very courteous staff, quick check-in - Room was neat, clean and comfortable - Hotel doesn't have a full fledged restaurant but the staff will turn around a quick meal - Was under renovation and they turn off the water during the day. I missed reading the board that was put up... More

Was this review helpful? Yes 1
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! We pride ourselves on providing each guest with an exceptional experience. We hope to see you next time you are in the DFW area. More

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Additional Information about Hyatt Place Dallas/Las Colinas

Address: 5455 Green Park Dr., Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/Las Colinas 3*
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Also Known As:
Hyatt Place Dallas/Las Colinas Hotel Irving
Amerisuites Irving
Hyatt Place Irving
Irving Hyatt

28 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Business Hotel in Irving
Hotel Class
Official Description (provided by the hotel)
Hyatt Place Dallas Las Colinas is located only eight miles from DFW Airport and eleven miles from Love Field Airport in the heart of the Las Colinas technology corridor. We are home to many Fortune 500 companies including Microsoft, Abbott Laboratories and State Farm Insurance and we offer a short drive to the night life of Dallas and the family friendly events in Grapevine. For your convenience we offer a complimentary shuttle to and from DFW Airport, 7 days a week between 7am and 10pm. Our shuttle service is also available to local shopping, dining and area attractions within a five mile radius. Located within five miles of the hotel you will find the Irving Convention Center, Irving Arts Center and the Mustangs of Las Colinas, the largest equestrian sculpture in the world and over 2,000 area business’s. Hyatt Place Las Colinas offers 1,586 square feet of meeting space, sure to accommodate your next office meeting, or social event. We have a variety of catering and audio visual equipment for your convenience and will help you organize even the smallest detail to make your event a success. ... more   less 
Number of rooms
122

Questions & Answers

Questions? Get answers from Hyatt Place Dallas/Las Colinas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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