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Hyatt Place Dallas/Las Colinas

3.0 of 5 5455 Green Park Dr., Irving, TX 75038
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Certificate of Excellence 2014
Hyatt Place Dallas/Las Colinas
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Hyatt Place Dallas/Las Colinas
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136 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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1 review
5 of 5 stars Reviewed 3 weeks ago

I just love the whole staff. From the front desk to the cleaning crew and maintenance person, everybody was friendly and good at their jobs. The hotel is immaculate, the breakfast options are good, the coffee in the lobby is great, and I thoroughly enjoyed my stay. Thank you Hyatt! You've mastered hospitality!!!!

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Lewisville, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here over weekend for a night. I had excess items and they allowed me to keep them in storage. Came back a few hours later and checked in. Staff was friendly and went upstairs. Room was spacious and large living room, fridge, and desk. TV was in between bedroom and living room but could be angled. Bed was really... More 

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Winnipeg, Canada
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Property was adequate for stay. Room was large by hotel standards and sitting area was separated by a partition. Breakfast was ample with many choices. Courtesy van available (five mile radius) to take you to the nearest grocery store...driver will wait up to fifteen minutes if requested.

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North Little Rock, Arkansas
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a good location to the convention or arts center in Irving as well as many businesses. The cleaning staff was exceptional. Probably the cleanest Hyatt Place I've stayed at in a long time. No microwave in our room which would have been nice, but there was one downstairs that we could use. Very nice staff, especially... More 

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A TripAdvisor Member
4 of 5 stars Reviewed January 13, 2015

We really liked the spacious rooms with the mini fridges, separation of the bed from the couch/living space, plenty of outlets for charging, decent breakfast, and shuttle. Our view of the satellite dish wasn't ideal and one morning we had cold showers but other than that the service was great and we had a very pleasant stay. Hopefully they get... More 

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1 review
4 of 5 stars Reviewed January 11, 2015

This is a great place to stay for business travelers, however I wish they had microwaves available in the rooms or one on each floor at least. Having to ask to use the one they have on the first floor is inconvenient when working late and you have leftovers from dinner. If they did this I'd stay everytime. I travel... More 

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Abilene, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2015

Hotel Praises: I'm still giving this place 4 stars simply because it was a really nice place to stay. The room I was in was exceptionally nice, king size bed and the room layout was spacious, nice couch, TV and comfortable. Mikayla (sp?) at the front desk is a rare one, super nice, super sweet and super helpful. She is... More 

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Hillsborough, California
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 13, 2014

Had a meeting in the Irving,TX area and had my assistant book the nearest Hyatt. Upon checking in, staff was pleasant and friendly. No issues. Went to elevator, only one working. From other reviews, seems like the elevator has been broken for quite some time. The working elevator is quite dirty, the carpeted floors in the elevator are filthy, and... More 

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. Yes, our one elevator is currently not working due to an extensive repair that our service company is currently waiting for the needed equipment to fix it. I am thankful for your comments about your status and room issue, this allows me to re-train my staff where needed. Thank you again for selecting the Hyatt... More 

Atlanta, GA
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 29, 2014

This is my second stay at this hotel in a year or so and it's been pretty good. Room is clean, comfortable and in a fantastic location for me, very easy to get to where I needed in the Las Colinas area. For business travel, this hotel is a no brainer, very reasonable, decent breakfast, fairly quiet and the wifi... More 

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! Yes, one of our elevators happens to be out of service. This is due to the hydraulic jack. I am sorry that you found this disruptive to your trip. We are in the process of getting this repaired however, I have been told this will take 6 weeks. I do appreciate that you elect to... More 

Benton, Arkansas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 6, 2014

Hotel is a great condition and looks fairly new. We stayed one night, prepaid king bed, but upon arrival it was not available. I understand that the room type is not guaranteed, but if you prepay for the room, you should get what you pay for, especially with no refund policy, but it was not really a big deal. Check-in... More 

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! Thank you for letting me know some of our channels are blurry. Guest feedback is critical to the success of our hotel. Hope to see you next time you are in the DFW area. More 

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Additional Information about Hyatt Place Dallas/Las Colinas

Address: 5455 Green Park Dr., Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/Las Colinas 3*
Number of rooms: 122
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Also Known As:
Hyatt Place Dallas/Las Colinas Hotel Irving
Amerisuites Irving
Hyatt Place Irving
Irving Hyatt
Hotel Style:
#16 Business Hotel in Irving

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