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Hyatt Place Dallas/Las Colinas

#20 of 78 Hotels in Irving
Certificate of Excellence
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5455 Green Park Dr., Irving, TX 75038
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1 room 1 guest
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Hyatt Place Dallas\/Las Colinas
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175 Reviews from our TripAdvisor Community

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Traveler rating
    84
    62
    16
    4
    9
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84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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All months
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Staying here before getting on an airplane the next am. Air conditioning was totally out in the lobby as the outside trip was 105. Had business to do on the lobby computer/printer. Drenched by the time I got to a second floor room? I requested a quiet room, I found work men, tools and empty water bottles on ledge outside... More 

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Taipei, Taiwan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel is in good condition and staffs are very friendly. The breakfast item selections are ok, you will get most of the things you would like to have. There are fast food restaurants in walking distance (i.e. 10 mins) and shops in 15 min driving distance. Very close to the DFW airport. Price are usually reasonable, expect for high seasons... More 

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San Antonio, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel perform exceed our expectation. The rooms are clean and big. Breakfast is awesome and they refill all items continuously during breakfast hour. You can even find egg benedict on the breakfast bar. Staff are friendly and helpful. I will come back to stay in this hotel.

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Midland, Texas
Level Contributor
133 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was what you would expect from a Hyatt Place....except Booked this specific hotel at a higher rate with a "park and fly" package to take advantage of shuttle service and free parking. Unfortunately the shuttle does not run until after 7am--this isn't disclosed in the reservation process and wasn't handled well at check in... Obviously this doesn't work for... More 

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Alexandra D, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that the Hotel was not up to par and your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is... More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Ann provided over-the-top customer service during our jw 3 day convention. she saw that as a mom of two I my hands full. She offered an extra hand. Help fix our breakfast plates and getting us drinks. She was so sweet :) I wanted to hug her. On the second day I didn't have time to eat myself after feeding... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Alexandra D, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

United States
1 review
3 of 5 stars Reviewed 4 weeks ago

My stay was for four days/three nights and was overall pleasant. There were 2 adults and one child in my party. The two bed, hotel suite was roomy and comfortable for the price. The hotel is conveniently located near the main highways and approx. 15-20 minutes from the Children's Medical Center and the Grapevine Mall as well as other popular... More 

Review collected in partnership with Hyatt Hotels

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Melbourne, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I had a really good stay here. The hotel staff were very friendly and helpful. There is a shuttle here that takes you to places withing a 5mile radius. Rooms were very clean and AC was very strong and perfect for the hot Texas summer. They offer free wifi which was fast and reliable. Only thing is, I found the... More 

Was this review helpful? Yes
Alexandra D, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Guest Thank you for completing our Guest Survey regarding your recent stay at our hotel. I am sorry that the lighting in our guest room was not up to par. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate... More 

Killeen, Texas, United States
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 22, 2015

We were in town to attend a concert at the Gas Monkey. We had a girls night in Dallas and this hotel was about a 10 minute drive from there, an easy drive which was important to us since we aren't too familiar with the area. Hotel was very clean and the staff was welcoming. Our room was in good... More 

Was this review helpful? Yes
Alexandra D, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

Houston, United States
1 review
5 of 5 stars Reviewed July 22, 2015

If you are thinking about a place to stay in this area...this is it!! The staff was professional, friendly, helpful and patient. the general manager Alexandria and her assistant Tammy made sure that our stay was a good experience! The hotel was busy but quiet. The rooms were clean & very spacious especially with the extra sofa bed. the free... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Alexandra D, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

Newalla Ok, United States
1 review
5 of 5 stars Reviewed July 21, 2015

Staff was very nice, rooms were clean, and hotel is quiet. An employee was kind enough to offer to take my bags to my room as I am an above the knee amputee and needed a little help that day. Would recommend this hotel to my family and friends

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Alexandra D, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

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