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Hyatt Place Dallas/Las Colinas

#15 of 76 Hotels in Irving
Certificate of Excellence
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5455 Green Park Dr., Irving, TX 75038
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Hyatt Place Dallas/Las Colinas
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Hyatt Place Dallas/Las Colinas
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161 Reviews from our TripAdvisor Community

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Traveler rating
    79
    58
    12
    3
    9
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31
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77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Mary, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 2 nights in late June 2015. The desk staff was never anything less than super-friendly, and they were able to provide me with great recommendations for nearby restaurants. Check in and check out were speedy. The room and hotel lobby was immaculately clean and quiet. The free breakfast was delicious and offered many choices - it felt like... More 

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Sittard, The Netherlands
Level Contributor
112 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in this hotel recommended by a colleague that was hosting a business meeting. We thought the price was high but there were little alternatives. The reception was friendly so was the whole staff. What really was a disappointment was the breakfast. As such there was enough choice (not too much) but due to the fact that the hotel was... More 

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Minneapolis, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here on a long weekend in Dallas. I'd recommend it as was nice, quiet, clean, friendly staff & nice breakfast buffet. More than the usual continental breakfasts you often see. Easy to get to from airport as only about 10 min away. On near main highway to get you to Dallas area in about 20 min.

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After two visits two months in a row, we are probably going to try another property next trip. That said, they have made great strides and it is a very nice property. Our issues have been with a less than enthusiastic response from staff when we encountered plumbing problems and flooding the first visit and then got woken up at... More 

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Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you so much for taking the time to review your stay at the Hyatt Place Las Colinas. I immensely apologize that your stay was anything less than exceptional at our hotel. I have shared your experience with my superiors and also my team so that we ensure that we always maintain our guest expectations as well as our own.... More 

Crowley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall this was a good experience. Room layout had a sofa ottoman sectional and a separate desk for computer. The TV can be viewed by both sofa and bed but was divided by a small wall. More like an efficiency apartment, except no microwave. It didn't have a bathtub but shower was roomy. Overall service was very friendly. Parking was... More 

Review collected in partnership with Hyatt Hotels

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Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for taking the time to write your review we always make sure to listen to our guest feedback to improve our services. We are glad that you enjoyed your stay at our hotel; we are happy to advise that we do have a microwave in our breakfast area that is available to all our guest at any time... More 

Las Colinas, Tx, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here one night and had excellent service. The staff were always there to make sure we had everything we needed. Everything was well stocked and fresh for breakfast as well. The room was very clean as well.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Steven, Thank you for completing your review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Hyatt Place Las Colinas is a very comfortable, well equipped hotel with great staff. I really enjoyed my stay here, and would highly recommended it. Rooms are generous and well equipped, while the breakfast is good.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Peter, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

Scottsdale, Arizona, United States
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very well located hotel at Las Collinas close to DFW the property is impeccable and rooms as spacious and welcoming. Staff is attentive and ready to help. the breakfast buffet is wonderful, many different options including their skillet items

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear José, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

Chicago, Illinois
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I'll start by saying that when I first arrived at the hotel, everything look great and in order. My room seemed clean and was large. I stayed here for two nights. On the morning of check out, I woke up to a few "bumps" on my right leg. To be honest, I didn't really think much of it. I had... More 

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Eric R, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Nina, I apologize that your experience was anything less than satisfying during your stay at our hotel. First and foremost thank you for notifying us about your concern of pest in your room I can assure you that we always take every guest concern seriously. As per your call on Monday morning, the previous guest was checked in on Sunday... More 

Houston, United States
1 review
4 of 5 stars Reviewed May 27, 2015

I stayed in this hotel while on a business trip. The staff were friendly and the facilities were nice and clean. They have a shuttle bus that will take you within 5 miles of the hotel which was very convenient.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Mr. Kendall C, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If... More 

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