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All 76 Irving hotels

Hyatt Place Dallas/Las Colinas

3.0 of 5 Hotel   |   5455 Green Park Dr., Irving, TX 75038
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Ranked #19 of 76 Hotels in Irving
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Gerardo L
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120 reviews from our community

Traveler rating
    58
    44
    7
    3
    8
See reviews for
20
14
7
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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1 review
4 of 5 stars Reviewed 1 week ago

A great hotel close to the airport is always a good choice and this one is not the exception. Shuttle from and to the airport for free, also the shuttle can drive you anywhere between five miles. Free Wi-Fi, not the best but at least work for skype calls. Really good rooms, big and comfortable. Complementary breakfast is a weak... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. My team and I are grateful that you selected our hotel for your hotel accommodations while you were in the DFW area. Please feel free to reach out to me directly to discuss where our breakfast options were lacking. The hotel number is 972-550-7400. Thank you again. More

Novi, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

If you need a reasonably priced hotel nearby DFW, I would highly recommend this place. Really enjoyed the staff here - extremely friendly and helpful. I didn't rate this 5 stars simply because I thought the air conditioning in my room was way too noisy - I had to turn it off on a very hot night in order to... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! My team loves interacting with our guests and try's to provide each guest with an exceptional experience. Thank you for letting me know about your AC unit, the design of these units is not the best. I will let our engineer know there are some problems with our AC units. More

Houston, TX
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was very satisfied with my single-night stay. The hotel appears to have been very, very recently remodeled, and they have done an excellent job. Roomy, comfortable, well laid out and equipped rooms, excellent shower heads and water pressure, excellent fitness room with full set of dumbbells, half dozen machines, and super treadmills. The staff was very friendly, courteous, and professional.... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. I also love our equipment in the Fitness Center. You can use the treadmill daily and never get bored with where you are running. Thank you again! More

Clay City, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

We stayed over the weekend for a retreat at the hotel. It was very comfortable and lots of space. The bathroom had a walk-in shower with glass doors. Everything was super clean. The employees were all very helpful and breakfast was very nice. They also have food you can order 24 / 7.

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. Our rooms were just updated and our king size rooms all have walk in showers. I hope to have you stay with us next time you are in town. More

Coupeville, Washington
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Stayed here twice for a business trip. Rooms seem to have been newly updated but the elevator has seen better days. It is quite noticeable as you have no choice but use it. Its age and wear/tear makes upkeep difficult and thus lowers the hotel's perception. Otherwise staff was friendly even for a late check-in. Breakfast was usual hyatt place.... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. The renovation of our rooms just finished up and our elevator updates will begin in October. Like you, our team is excited about all aspects of our renovation. More

The Woodlands, Texas
1 review
5 of 5 stars Reviewed August 20, 2014

The staff is very friendly! Sarah, Cindy, Corynne are all awesome! The hotel is very clean, smells really nice and in a great location. I would definetely recommend it! I love the L-shape couch and room divider.

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! Our team here at the Hyatt Place Las Colinas strives to make each guest as if they are staying in their home away from home. We look forward to your next visit to the DFW area. More

CT
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2014

This was my second time at this hotel and I will stay there again in the future. Rooms have good size and l like layout with sitting and office area. Breakfast was good, much better than at Fairfield Inn across the street. Food menu served by 24x7 service is also decent. Ordered 2x, food was fresh. WiFi was free and... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. Please feel free to reach out to me to let me know how we exceed your satisfaction and create an exceptional experience for you. I can be reached at 972-550-7400 ext 4905. More

Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 15, 2014 via mobile

Just like every other Hyatt Place..the front desk team make a difference though...very nice and helpful! It looks like the hotel is in the process of being renovated (or about to)...although with the exception of fixing the elevator doors I can't see what needs to be re-done.

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. We have just finished up our room renovation and our elevator renovation begins in mid to late September. We are excited to have the elevators done as they definitely need a facelift! More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 12, 2014 via mobile

Reserved the room a month in advance. They stated that we don't pay till we get their. We were meeting my sister and er family. We wanted adjoining rooms and a pool. That's all I wanted. Thy said while booking the room it would not be a problem. Get thee the pool is out of order. No adjoining rooms. They... More

Was this review helpful? Yes 1
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. I would love to speak with you regarding your experience. Our team's goal is to exceed every guests expectations. It is clear that this did not happen during your stay. Please call me at 972-550-7400 extension 4905 to discuss your stay in detail. Thank you again. More

1 review
1 of 5 stars Reviewed August 10, 2014

My wife and I planned a slumber party for our 16 year old daughter on 9-9-14. Before this date we had called customer service 2 weeks in advance and put 2 rooms on hold with our debit/credit card and were given confirmation numbers of each room including the price of each room. My main question we were booking these rooms... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. I also want to thank you for personally reaching out to me so that we could resolve the issues you experienced. Our team strives to provide exceptional service to every guest, I apologize again that your experience was less than adequate. I hope that you will give us another opportunity to assist you in the... More

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Additional Information about Hyatt Place Dallas/Las Colinas

Address: 5455 Green Park Dr., Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/Las Colinas 3*
Number of rooms: 122
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Also Known As:
Hyatt Place Dallas/Las Colinas Hotel Irving
Amerisuites Irving
Hyatt Place Irving
Irving Hyatt

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