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Hyatt Place Dallas/Las Colinas

#15 of 76 Hotels in Irving
Certificate of Excellence
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5455 Green Park Dr., Irving, TX 75038
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Hyatt Place Dallas/Las Colinas
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Hyatt Place Dallas/Las Colinas
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150 reviews from our community

Traveler rating
    73
    55
    11
    3
    8
See reviews for
30
15
10
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Victor, New York
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great staff and location for business. The general manager ( Alexandra Dubuisson ) always going out of her way to ensure things for guests were in good care. I would recommend her for a promotion. The hotel provides a nice shuttle service with friendly drivers who will take guests to and from work or from the airport to the hotel.... More 

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

DanielHaug, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service... More 

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hyatt Places are always perfect to me. This one has been rennovated to the new styling and it is of course, very nice. This particular one is very handy for a weekend trip to the DFW area and close enough to the airport to be a good springboard.

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Ryan, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can... More 

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is exceptionally convenient and makes travel easy. They provide transportation to and from the airport. In addition, they will drop you off at the office and to near by restaurants for business dinners and pick you up! The drivers are fantastic, Gloria and Jay, and very nice. Their continental breakfast went beyond my expectations. They provided more than... More 

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear JoDee S, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I... More 

Fort Worth, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The staff was wonderful! The hotel was lovely and the breakfast and other food options were fantastic especially traveling with teenagers. The beds are my worst complaint. There were very uncomfortable and did not sleep well at all.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I apologize about the inconvenience that you experienced with our beds please feel free to reach out to me or... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

I love the Hyatt. No reason to stay anywhere else. The rooms are always roomy and the bed is more comfortable than my own. The showers at this location were superb. Very nice variety of breakfast foods as well.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of... More 

Shreveport, Louisiana
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 20, 2015

This hotel was perfect for our one night stay to see relatives. The staff were so friendly and treated us like family. they seemed very concerned about our comfort and that meant a lot. It is a very modern style hotel. I would highly recommend a stay here. Great full complimentary breakfast.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We also hope that you... More 

Cypress, Texas
Top Contributor
62 reviews 62 reviews
44 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 20, 2015

Stayed two nights here recently and it was great. The Hyatt Place chain has a great room layout with a bed and couch in it separated by a small partition. They have placed a large flat screen tv so you can watch TV in bed or on the couch. There is also a small fridge to put drinks, also a... More 

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 14, 2015

This property is always impeccably CLEAN. I have stayed here three times and each stay I had no concerns. The breakfast is very nice. The shuttle drivers are friendly and outgoing. The management staff did a really good job recruiting staff members. The only downfall is the one elevator. Each stay I hear the same thing, the elevator is being... More 

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Carmen, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. As of your... More 

Duncan, United States
1 review
5 of 5 stars Reviewed April 14, 2015

Great stay. Check in fast and timely. Room was well cleaned and the bed was comfy. Breakfast was good and the choices were adequate. Check out was fast and no hassle. Thanks and look forward to the next stay.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Curtis H, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I... More 

Lock Haven, Pennsylvania
1 review
5 of 5 stars Reviewed April 7, 2015

I am a group leader for a travel club. We travel all over the world. Recently during one of our trips, our group was touring in a bus and stayed at the Hyatt Place Las Colinas in Irving, Tx.. During our stay one of my co travelers became ill and was admitted to the hospital. We had to continue on... More 

Was this review helpful? Yes
Eric R, Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Dear Dolores, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We hope that... More 

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