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All 77 Irving hotels

Hyatt Place Dallas/Las Colinas

3.0 of 5 Hotel   |   5455 Green Park Dr., Irving, TX 75038
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Hyatt Place Dallas/Las Colinas
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84%
Ranked #22 of 77 hotels in Irving
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
My3girls545 Cincinnati, Ohio
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85 people have reviewed this hotel

Traveler rating
    39
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    6
    1
    6
See reviews for
13
10
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44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there for 4 nights as a part of a conference at the hotel. The room was one of the nicest and cleanest rooms I have stayed in for business. The conference experience was flawless as well. Other than a small billing issue that was cleaned appropriately and efficiently, I really have nothing negative to say at all.

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! We look forward to serving you next time you are in the DFW area! More

Lindon, Utah
1 review
5 of 5 stars Reviewed 4 weeks ago

My company was holding an event at this hotel and the staff went out of their way to make certain my team had everything we needed. A huge shout out to Cindy! I was feeling sick and groggy with body aches setting in as the morning went on, Cindy was more than willing to make arrangements to let me use... More

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! We are always happy to help a traveler in need. Thank you for hosting your event at our location and would love to have you folks back! Thank you for your kind comments. More

kamloops
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Hyatt place for work while in Dallas. The hotel was chosen purely for location near our head office check in was very easy,the shuttle ride from the airport was excellent considering the icy weather the safety of the guests was up most importance. The room was very large with a built-in seating area a large television... More

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. I do apologize about the lack of follow up. Please reach out to me if you would like to discuss your stay further. I hope that next time you are in the Dallas area you will select to stay with us here at the Hyatt Place Las Colinas. More

West Des Moines, Iowa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2014

I stayed here for business for 4 nights and it was great! the staff was friendly and pointed me in the right direction of local attractions. There were issues with my internet and computer connecting, but their call center was prompt and helpful in getting everything resolved. The room was large and comfy! I would defiantly recommend!

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! I do understand how frustrating it is to be unable to connect to the internet. We are currently in the process of upgrading to fiber and are excited about the upgraded quality and speed that we will have in our internet connection. I hope to have you stay with us next time you are in... More

AblTX
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2014

The check in went smoothly. Got to our room and it was clean and inviting. The fitness room is really nice for a hotel. We were in town to see the MAVS play and didn't have time to eat before the game so we ordered from downstairs, 2 Turkey sandwiches a bowel of soup and one beverage came to almost... More

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review. I apologize about the small issues that you encountered during your stay with us and hope you would give us an opportunity to serve you in the future. Please feel free to contact me directly if you would like to discuss your stay further. More

Columbus, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 1, 2014

We have begun using Hyatt Place meeting rooms. They are inexpensive and include beverages, mid-morning snacks, a hearty lunch, mid-afternoon snacks, flip-chart, video projector, AV table... everything to conduct a meeting, but your laptop. Service has been excellent. We'll continue to use Hyatt Places... especially in Las Colinas with Cindy going above and beyond to take care of our attendees.... More

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! Hyatt Place Las Colinas strives to make each guest stay enjoyable. Cindy is one of our STAR employees that goes above and beyond for our guests. I will pass along your comments to my team! Thank you again! More

Dallas, TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 12, 2014

I needed a place to stay while my power was out during the December ice storm. A lot of places in the area were already full, so I was glad to get one of the last rooms at Hyatt Place. The accommodations were fine. Clean room, nice TV and WiFi connection. Comfortable bed. Food was good, if simple (chicken caesar),... More

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! I am glad you enjoyed your stay, and yes, the drain had been taken care of the same day. I appreciate you letting us know that there were concerns with your room, it enables us to make any needed repairs as soon as possible. Next time you are in town I hope you will select... More

Bedford, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

Excellent hotel for a short stay. Free pickup and drop off service, free fast internet wi-fi, 50inch TV, free breakfast. an excellent smoke house restaurant is about 50 yards from front of hotel. Very friendly staff.

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! I am glad that you enjoyed your stay with us! More

Fredericksburg, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2014

I cannot say enough great things about this hotel. I would describe it as a step up from a Hampton Inn in terms of decor, bedding, room rate and breakfast options. Free wifi as well. The staff is very friendly and seems to genuinely care about maintaining a certain level of customer service, which as a business owner, is something... More

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Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! My Team and I thank you for your loyalty and wonderful comments! More

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed January 7, 2014

We stayed at the property for one night. The area seemed safe, the hotel was clean and comfortable, the breakfast was far better than expected and the hotel staff helpful and friendly. This is clearly not the Ritz in Paris or the Lanesborough Hotel in London but neither was the price. The flat screen television worked like it was new... More

Was this review helpful? Yes
Bernadette W, General Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Thank you for your review! Our Team goes above and beyond to make each guest stay an enjoyable one, I am very please to see that you enjoyed your stay with us. I hope you select the Hyatt Place Las Colinas on your next trip to the DFW area. More

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Additional Information about Hyatt Place Dallas/Las Colinas

Also Known As:
Hyatt Place Dallas/Las Colinas Hotel Irving
Hyatt Place Dallas/Las Colinas Hotel
Amerisuites Irving
Hyatt Place Irving
Irving Hyatt
Address: 5455 Green Park Dr., Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Dallas/Las Colinas 3*
Official Description (provided by the hotel):
Hyatt Place Dallas Las Colinas is located only eight miles from DFW Airport and eleven miles from Love Field Airport in the heart of the Las Colinas technology corridor. We are home to many Fortune 500 companies including Microsoft, Abbott Laboratories and State Farm Insurance and we offer a short drive to the night life of Dallas and the family friendly events in Grapevine. For your convenience we offer a complimentary shuttle to and from DFW Airport, 7 days a week between 7am and 10pm. Our shuttle service is also available to local shopping, dining and area attractions within a five mile radius. Located within five miles of the hotel you will find the Irving Convention Center, Irving Arts Center and the Mustangs of Las Colinas, the largest equestrian sculpture in the world and over 2,000 area business’s. Hyatt Place Las Colinas offers 1,586 square feet of meeting space, sure to accommodate your next office meeting, or social event. We have a variety of catering and audio visual equipment for your convenience and will help you organize even the smallest detail to make your event a success. ... more   less 
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