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Homewood Suites by Hilton Dallas / Irving / Las Colinas

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4300 Wingren Drive, Irving, TX 75039
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Homewood Suites by Hilton Dallas / Irving / Las Colinas
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Homewood Suites by Hilton Dallas / Irving / Las Colinas
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242 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Fort Worth, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This property is excellent for families or business.. The staff was very courteous. Check in was easy. Our room faced the pool, west side of property, very intense sunshine in the afternoon, but the curtains were all you needed. The pool noise can be loud if it's full of kids with negligent parents, but otherwise ok. Cold air, very clean.... More 

Was this review helpful? Yes
London
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The only reason for staying here was that the hotel accommodations were pre-arranged for a business trip. My wife came along and we had a one bedroom suite but upon entering the room; there was evidence of a 'musty; moldy' smell; whether it came out of the air conditioner or elsewhere, it is unknown. The hotel suite decor was very... More 

Was this review helpful? Yes
Homewood-LC, General Manager at Homewood Suites by Hilton Dallas / Irving / Las Colinas, responded to this review

Thank you for sharing a review about your stay with us on Trip Advisor. I understand guest room presentation was a concern, and we are working to correct the issue. We are working on getting complete hotel renovation scheduled soon. I do hope the next time your travels bring you to the area you will stay here with us; we... More 

Hyderabad, India
2 reviews
3 of 5 stars Reviewed 1 week ago

Staff attitude is OK, not so great. Food at Breakfast is routine and cannot eat continuously more than 4 days. Evening Social is not at all worth, no good food, snacks and doesn't fill timely. Out of 17 nights, I could only try 3 times and later avoided. Some of the cutlery items are very old and not in good... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Homewood-LC, General Manager at Homewood Suites by Hilton Dallas / Irving / Las Colinas, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

clean and good break fast. Clean room and silent ,very good location, good room service. internet speed was good. only some Tv channels were not clear, and was blur. sofa in living room seems to be very old not very comfortable to sit.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Homewood-LC, General Manager at Homewood Suites by Hilton Dallas / Irving / Las Colinas, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We're very sorry some of our TV channels were not clear. We have addressed this issue with our TV channels’ provider (Direct TV) and they are working on resolving this issue. Thank you again for your review and... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel with wonderful customer service. We had a 2 bedroom/2 bathroom suite. Staff was very friendly and the place is very clean. The location made it very east to get to Dallas or Ft. Worth fast.

Was this review helpful? Yes 1
Homewood-LC, General Manager at Homewood Suites by Hilton Dallas / Irving / Las Colinas, responded to this review

Thank you for your feedback in regards to your recent stay at the Homewood Suites by Hilton in Irving/Las Colinas. We are delighted to hear that we have met your hotel needs and that our staff was friendly and we have a clean hotel. Thank you again for choosing Homewood Suites by Hilton in Irving/Las Colinas. We look forward to... More 

Salt Lake City, Utah
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good place to stay due to location, nice staff and breakfast. Rooms show a bit of age. I would stay again due to closeness of U of Dallas. Exercise room was nice but could use some dumb bells. Dart proximity a big plus.

Was this review helpful? Yes 1
Homewood-LC, General Manager at Homewood Suites by Hilton Dallas / Irving / Las Colinas, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We will share your comments with Hilton and property owners to take under consideration as we continually work to improve our guests’ experience. We hope to see again soon. Sincerely, General Manager More 

Omaha, NE, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff was very helpful for this first-time visitor to Dallas. Shuttle range limited, but very quick to get around the immediate area. Some of the fixtures in the rooms were showing age. "High Speed" internet only 1MB download speeds. Premium internet only 2MB.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Homewood-LC, General Manager at Homewood Suites by Hilton Dallas / Irving / Las Colinas, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We have already started the process to upgrade our Highspeed Internet, furthermore, we will share your comments with Hilton and property owners to take under consideration as we continually work to improve our guests’ experience. We hope to... More 

Greenbrier, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a 4 day stay here and this is my thoughts on the Homewood Suites in Las Colinas. I had a late flight so I arrived fairly late my first night but there was someone at the front desk to check me in quick and easy. My first impressions of the front lobby were good. The place looked clean... More 

Was this review helpful? Yes 1
Homewood-LC, General Manager at Homewood Suites by Hilton Dallas / Irving / Las Colinas, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We will share your comments with Hilton and property owners to take under consideration as we continually work to improve our guests’ experience. We will do our best to try to earn Five Stars review from you and... More 

Round Rock, TX, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The lobby and grounds are nicely kept, but our room was in need of some cosmetic repairs as well as the air conditioner not cooling as expected. We were pressed for time and did not report the issues, so the property did not have an opportunity to reconcile. Breakfast was pleasant - scrambled eggs, sausage, fruit, various breads and pastries... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Homewood-LC, General Manager at Homewood Suites by Hilton Dallas / Irving / Las Colinas, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We're very sorry we did not get opportunity to correct any issues in your suite including the A/C. We always do our best to immediately resolve any issue that comes to our attention so our guests are satisfied... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed two nights with 3 kids and 2 adults. The room we got had 2 bedrooms 3 beds total and a pull out. There was a kitchen dinning/living room and 2 bathrooms. The living room had a fireplace. Nothing fancy but very roomy. we've stayed at comparable hotels in the area before. This one was set up with exterior... More 

Was this review helpful? Yes 1
Homewood-LC, General Manager at Homewood Suites by Hilton Dallas / Irving / Las Colinas, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Although we are very happy to hear that, in general, you had a good stay, we're very sorry about the unsatisfactory décor and carpet in your suite. We will share your comments with Hilton and property owners to... More 

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