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Dallas Marriott Las Colinas

3.5 of 5
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223 West Las Colinas Boulevard, Irving, TX 75039
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1 room 1 adult
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Dallas Marriott Las Colinas
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277 Reviews from our TripAdvisor Community

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There are newer reviews for Dallas Marriott Las Colinas
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Fairfax, Virginia
Level Contributor
77 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed November 26, 2015

Loved staying at this location - one of my favorite. I had a great room with view of Carolyn lake which adds to the experience. Also was lucky to have a room with a small balcony. -- Loved walking around the lake - and to the Las Colinas City Hall to see the fantastic horse fountain that they have there.... More 

Helpful?
Thank its-wat_it_is
Olathe, Kansas
Level Contributor
144 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed November 16, 2015 via mobile

Location, space and finishings were in-line with all Marriott hotels, this one just happens to be a bit bigger. Comfortable bed and good shower. No complaints. Large entrance/social area, bit more space (sq ft) than seating/amenities. Not a ton of exciting food choices nearby.

Helpful?
Thank RyanP_KC
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review

Dear RyanP_KC, Thank you for sharing your experience from your recent stay. We want to thank you for choosing to stay with us. We hope to see you again the next time your travels bring you back to Irving. Sincerely, Brian S. More 

Jacksonville, United States
2 reviews
3 of 5 stars Reviewed November 13, 2015

I asked for a specific view and it was a very popular room, because it had a large balcony and nice view. Downside: there was a thick cob web behind my curtain with a large spider. Once I checked in and noticed the cobweb and spider, the front desk was very prompt to call housekeeping. Unforunately, when I returned that... More 

Helpful?
Thank Alice T
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review

Dear Alice T. Thank you for taking the time to share your comments about your recent stay at the Dallas Marriott Las Colinas. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues that you encountered. We... More 

Greenville, South Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

The hotel is great, very well maintain Nice view, room very clean and spacious, breakfast worth it The only thing to pay attention is the taxi, they call expensive luxury cars. So just ask for what you need if you want a regular one Not far away from airport if all the hotel are booked there

Helpful?
Thank Nico-from-Greenville
Camille J, Front Office Manager at Dallas Marriott Las Colinas, responded to this review

Nico, Thank you for taking the time to provide feedback from your stay. It helps us to reach our goal of providing outstanding service to every one of our guests. We hope we have the opportunity of serving you again in the near future. More 

Irving, Texas
2 reviews
3 of 5 stars Reviewed November 9, 2015 via mobile

A bit disappointed. Staff at Marriott was very nice, helpful. The musty, water damaged/did someone pee, smell was bad. We had room 901, told staff about the smell. They sprayed deodorizer, which lasted about 15 minutes. Also, the mini-frigs have been removed from all rooms. And their spa is now filled with plants. I really expected more from Marriott

Helpful?
Thank Gonzaca4
Camille C, Front Office Manager at Dallas Marriott Las Colinas, responded to this review

Dear Gonzaca4, Thank you for taking the time to give us your feedback on your recent stay and want to apologize for the issues you had during your stay. Marriott has high guest expectations and unfortunately we did not meet those during your stay. We will look into your concerns and have them corrected. Your feedback is important and hope... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 1, 2015

I stayed at this hotel a month ago and everything was as expected. Today, someone at the hotel fraudulently charged ran my credit card for an authorization. I am not currently in Texas, nor do I have reservations at this hotel. I called the hotel to inquire about how someone had ran my credit card without my permission and they... More 

Helpful?
Thank Alex C
Hotel-G-Mgr, Front Office Manager at Dallas Marriott Las Colinas, responded to this review

Mr. Chan, I am so sorry that we were unable to assist with the fraudulent use of your credit card. I emailed you and left you a voice mail. We did do the research and found no authorizations on the days that you claim show charges from our hotel but I would like to discuss this further with you. Camille... More 

Fort Lauderdale, Florida
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed October 27, 2015

15 minutes from DFW airport, rooms are nice, a little worn, but clean...no mini frig or safe in rooms, exercise room was the usual limited to treadmill, steppers and dumpbells, but clean and well maintained. Breakfast was fine. I arrived too late to eat somewhere else, the steak I had the night before at the restaurant on property wasn't all... More 

Helpful?
Thank Dave M
Louisville, Kentucky
Level Contributor
111 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed October 25, 2015

I recently spent the night at this hotel on a business trip. My experience at this hotel was far worst than I have experienced at most Marriott hotels. I am a Platinum Premier Elite member with Marriott. And for those that may not know what this means, last year I spent 225 nights with Marriott and spent over $300,000 conducting... More 

Helpful?
2 Thank FLJ021251
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review

Dear FLJ021251, Thank you for taking the time to share your feedback in regards to your recent stay at the Dallas Marriott Las Colinas. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered. We... More 

Hudson, Wisconsin
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 23, 2015

This is the perfect hotel in Dallas ... from staff to location -- perfect, perfect, perfect!! Starting with the front desk team ... they were outstanding!! The concierge lounge is one of your finest .... I will be back!!! Thank you for a great stay!!!

Helpful?
Thank Lynda M
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review

Dear Lynda M, Thank you for sharing your experience at the Dallas Marriott Las Colinas. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We look forward to your return in the near... More 

Friendswood, Texas
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 20, 2015

The room was comfortable and definitely what I expect from a Marriott. I reserved a room with a balcony overlooking the lake, which was really pleasant. I was there to go to a convention at the Dallas Convention Center, and the location was great for that - it was an easy walk from the hotel to the convention center (though... More 

Helpful?
Thank EEpotter
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review

Dear eepotter, Thank you for sharing your experience at the Dallas Marriott Las Colinas. As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again the next time... More 

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