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Dallas Marriott Las Colinas

3.5 of 5
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223 West Las Colinas Boulevard, Irving, TX 75039
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1 room 1 adult
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Dallas Marriott Las Colinas
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277 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The Good Loved the view, especially in the morning Quiet Really nice staff Overall clean room Good Price The Bad Definitely outdated Stains on 1 of the towels in the bathroom Sketchy package charge We stayed here for 2-nights. The hotel slipped the invoice under our door in the morning of check-out, we had all charges that we expected. When... More 

Helpful?
Thank ButterThanYou
Camille J, Front Office Manager at Dallas Marriott Las Colinas, responded to this review

Thank you for taking time to post about your recent stay with us. My apologies about the stains on one of the towels and the unexpected package fees (if you need more information on the package fees, please feel free to call me and I can give you more details) but nice to hear that the rest of your stay... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 3 weeks ago

Super friendly staff with mutiple greetings during my stay. The room was very clean with an excellent view. Breakfast and drinks in the executive lounge was great. I would stay at this hotel again. Job well done Marriott!

Helpful?
Thank Greg K
Camille J, Front Office Manager at Dallas Marriott Las Colinas, responded to this review

Thank you for your post about your recent stay at the Dallas Marriott Las Colinas. We appreciate your feedback and hope we have the opportunity of serving you again in the near future! More 

Cary, North Carolina
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel appeared to be relatively new, and we chose it for a short 2-night stay to be our base of operations for visiting Dallas and Arlington sites. The hotel is located fairly close to DTW, and situated in a corporate park development near the Irving convention center. Our room had a view of the lake, which was nice and... More 

Helpful?
Thank Mike W
Camille J, Front Office Manager at Dallas Marriott Las Colinas, responded to this review

Thank you for letting us know about your recent stay at the Dallas Marriott Las Colinas. My apologies that we fell short on your expectations in the restaurant and appreciate your feedback to help us maintain the standards our guest expect from Marriott. We hope we have the opportunity of serving you again should your travels bring you back to... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After arriving to a less than welcoming night staff at the front desk, we found out wifi is NOT complimentary (even if you've signed up for their rewards program) and access requires an excerpt reading of the Terms and Conditions to the front desk. Our originally booked room (2 doubles) was "unavailable", so they substituted us with a King and... More 

Helpful?
Thank Sarah H
Camille J, Front Office Manager at Dallas Marriott Las Colinas, responded to this review

My apologies for all the issues you encountered during your stay. Your feedback is appreciated so that we can identify the situation and make it a one time occurrence. We hope to have the opportunity of serving you again in the near future. More 

Cincinnati, Ohio
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 4, 2016

We stayed at this hotel during a visit to Dallas. The staff at the front desk was very friendly and helpful. As for rooms, like all other Marriott hotels, clean and comfortable. Highly recommend it. We will for sure book this hotels again.

Helpful?
Thank Jthetraveller
Camille J, Front Office Manager at Dallas Marriott Las Colinas, responded to this review

Thank you for posting about your recent stay at the Dallas Marriott Las Colinas. Marriott has high guest expectations and we are glad those expectations were met during your stay! More 

Annapolis, Maryland
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed January 4, 2016

We were there for the Cotton Bowl. The place was packed so I think the staff was a little overwhelmed. Not enough staff in restaurant or bar. We weren't expecting a Platinum experience for the price, but there were only 2 pillows on a king size bed. We called for more, but they never arrived. And unfortunately, the next morning... More 

Helpful?
Thank LaurieLeitner
Camille J, Front Office Manager at Dallas Marriott Las Colinas, responded to this review

Thank you for taking time to post about your experience at the Dallas Marriott Las Colinas. As the cleanliness of our hotel is a key priority, and quick friendly service in all areas of the hotel, I am very sorry that your stay fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

I went to visit friends during the flooding downpour rains, and of course forgot an umbrella. The staff went above and beyond to assist with keeping my luggage and me dry! The front desk staff were very welcoming and informative. The room was just a little haven. Very clean, an extremely comfy bed, and quiet!! The in-room coffee was not... More 

Helpful?
Thank Amber R
Camille J, Front Office Manager at Dallas Marriott Las Colinas, responded to this review

Thank you for your recent post on Trip Advisor. We are delighted to know that we meet your expectations during your stay and hope we have the opportunity of serving you again in the near future. More 

Las Vegas, Nevada, Usa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 14, 2015

Dirty room, uncomfortable bed, comforter barely covered bed. Toliet was a weird setup with counter over it so tolilet seat would not stay up and you would be leaning forward when sitting? Strange. As a gold member spending 50 plus nites in hotels a year this was one of the worst places I have ever stayed. You are better off... More 

Helpful?
Thank Peter T
Hotel-G-Mgr, General Manager at Dallas Marriott Las Colinas, responded to this review

Dear Peter T, Thank you for taking the time to share your recent experience at the Dallas Marriott Las Colinas . As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to... More 

Setauket, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2015

Several collegues all traveled together, not one complaint about service! Friendliest staff and concierge staff! Clean and bright rooms, no noise issues at night on a 4 day trip. We would all definitely come back for another stay any time. Comfortable large rooms, comfy beds and pillows! Great restaurant, but bar is expensive. 7-11 very close

Helpful?
Thank zaanyfoods
1 review
5 of 5 stars Reviewed December 6, 2015 via mobile

The staff was friendly and professional. The room was spacious and clean. We had dinner and breakfast at the hotel. The menu was varied and food was delicious. Our room had a great view of the lake. We will be back.

Helpful?
Thank Tom S
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