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Extended Stay America - Dallas - Las Colinas - Carnaby St.

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5315 Carnaby Street, Irving, TX 75038 (Formerly Homestead Dallas Las Colinas)
Extended Stay America - Dallas - Las Colinas - Carnaby St.
Best prices for: 1 room 1 guest
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Ranked #64 of 76 Hotels in Irving
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44 reviews from our community

Traveler rating
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    5
    6
    15
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7
1
6
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Extended Stay America - Dallas - Las Colinas - Carnaby St.
See the most recent reviews
Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 22, 2013

I am working on a business project around the corner and this hotel is excellent value for money. The rooms are clean and comfortable, if a bit dated. I did find the Internet a little unreliable on the first day but didn't have much time to use it. The hotel is located close to plenty of fast food outlets and... More 

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St., responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you found our facility comfortable. We are sorry that you experienced some inconvenience with the wireless internet. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. If you have... More 

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 19, 2013

Most extended stay hotels are hit or miss - this property is a hit. First, there are no bad locations in the Las Colinas area - so go ahead and bid a star level lower on Priceline. This hotel was listed as a 2* on Priceline, I would rate it as a 3* on the Priceline scale. My winning bid... More 

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St., responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed your stay. I am sorry you were disturbed by the outdoor noise of cars coming and going during the evening hours. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. Feel free to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2012

Upon check in I was greeted with a friendly caring staff member named Lashonda who made sure I was happy and in a clean , furnished room... All staff members are friendly and answered any questions or concerns I had... No comments about this location .. It's in a clean , staff area ... Would definely recommend this place...

Was this review helpful? Yes 1
DFWCC, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St., responded to this review

Thank you for your great review of our property. I'm glad that you felt safe and had a welcoming experience from Lashanda. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. If we can be of further assistance feel free to contact us at lco@extendedstay.com. More 

Mayfield Heights, Ohio
Top Contributor
54 reviews 54 reviews
45 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 29, 2012

Homestead Studios are the smallest of a chain of extended stay properties. This unit was clean, came with kitchenette with stove, frig and microwave all packed into an average sized motel room. It worked out fine for me on an overnight business trip except that the bed was very firm and not very comfortable. If you are looking for the... More 

Was this review helpful? Yes
DFWCC, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St., responded to this review

Thank you for your great review of our property. I'm glad that you found our property clean. I apologize that the bed accommodations were not to your comfort. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. Let me know if you need anything else by contacting... More 

chicago
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 24, 2012

If you care for uncleaned sheets and bed bugs go ahead. I left at 1 a.m. to get another room at other hotel. Wow bad front desk people and worst experience ever.

Was this review helpful? Yes 4
Management response:

I recently received a copy of your review of the Homestead Dallas - Las Colinas - Carnaby St.. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is... More 

Navarre,FL
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 19, 2012

I was pleasantly surprised by how neat and clean this 2 star property is---no frills but has the basics and is in a safe area. The staff were very helpful and kind.My only complaint is that the room smelled strongly of mothballs even after I removed them from the dresser.I booked the room on hotwire for a ridiculously low price... More 

Was this review helpful? Yes 1
Management response:

Thank you so very much for your glowing review of Homestead Dallas - Las Colinas. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to have you... More 

Richardson, Texas
Contributor
17 reviews 17 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 17, 2012

This facility left me feeling very, very disappointed. It is situated in a nice neighborhood, with many businesses nearby, but this is the most ugly, classless place I have ever encountered within a "2 star rating" bracket. I would never stay here again. Management needs to get their act together! Update, accentuate and work on providing a comfortable stay for... More 

Was this review helpful? Yes 2
Management response:

I recently received a copy of your review of the Homestead Dallas - Las Colinas - Carnaby St.. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We specialize in providing clean, comfortable rooms at an affordable price.... More 

Kolkata (Calcutta), India
Contributor
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 22, 2012

This place is located quite near to the DFW Airport (about a 15 mins car ride). The locality is nice and peaceful - Thomas Jefferson Park is right accross the street and is a great place for a walk/jog during mornings and evenings. The Studio suite per say is well equipped and comfortable - the weekly and monthly rates are... More 

Was this review helpful? Yes
Irving, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2011

Was at Irving for a project work for 3 weeks. Had a nice and comfortable stay at the hotel. Reception and service staff are kind and helpful. Nice room with all required facilities. Thank you!!

Was this review helpful? Yes 1
Cedar Rapids, Iowa
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 3, 2010

Booked a room here for a one night layover on our way home from vacation. Arrived at the airport on time, went through customs, and called the hotel to be picked up. The clerk couldn't tell me where we needed to be, kept insisting I must be on the upper level (I wasn't), and finally admitted he had never been... More 

Was this review helpful? Yes 2
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