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NYLO Dallas Las Colinas

#8 of 76 Hotels in Irving
Certificate of Excellence
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1001 W Royal Lane, Irving, TX 75039
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NYLO Dallas Las Colinas
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NYLO Dallas Las Colinas
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548 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I booked a night here as a little getaway in Dallas. Not only was the building, room, and general atmosphere fantastic (and SO cool) but the staff was amazing! We had to change our room when we first arrived because we had louder neighbors- the gentleman at the front desk, Phil Jackson, helped us change rooms immediately... More 

Was this review helpful? Yes
JerryLui, Manager at NYLO Dallas Las Colinas, responded to this review

Thank you so much for staying with us and for your kudos to Phil at the Front Desk. We certainly apologize about your noisy neighbors and thank you for your flexibility and patience with us. While we want everyone to enjoy their time here at NYLO Las Colinas, we also want to make sure that our guests get a relaxing... More 

madison, wi
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at 2 other Loft type hotels before trying the NYLO. I would say my #1 experience was The Iron Horse in Milwaukee but this hotel was similar to the Custom Hotel in LA. The bar, restaurant, pool area is very inviting and trendy. I would've spent way more time at the pool but it was like warm bathwater... More 

Was this review helpful? Yes
JerryLui, Manager at NYLO Dallas Las Colinas, responded to this review

Thank you so much for staying with us. We certainly apologize for the television signal issue which affected a few channels last week; we worked extremely diligently to fix the issue and I'm happy to report that all channels are coming in crisp and clean. We certainly understand if our loft-style design isn't necessarily your cup of tea. And while... More 

Lubbock, Texas
1 review
4 of 5 stars Reviewed 1 week ago

We had a family wedding at the NYLO Los Colinas and it was a great event. It was family and pet friendly, the service was gracious, I would recommend the hotel and will stay again.The lost style rooms were well appointed and it was close to everything.

Was this review helpful? Yes
JerryLui, Manager at NYLO Dallas Las Colinas, responded to this review

We're honored that your family chose to stay with us here for this special event. NYLO Las Colinas offers the perfect one-stop shop for special events like weddings - from our unique loft-style guestrooms to wow your out-of-town guests, to our beautiful courtyard and pool to relax and enjoy the weekend. And of course, our Banquets and Catering teams are... More 

Fort Worth, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

NYLO's staff, from Phillip at the front desk, to housekeeping, to Jerry in the manager's office all took care of us in a way that went above and beyond. I left a library book in our room and contacted the hotel about having it shipped to me. They could not have been more gracious. I received it promptly via UPS... More 

Was this review helpful? Yes
JerryLui, Manager at NYLO Dallas Las Colinas, responded to this review

Thank you so much for your kudos to Phil & Jerry at the Front Desk - it's our pleasure to ensure that you enjoy your NYLO experience! We certainly understand that having such a fun-filled weekend with us and cause our guests to misplace items. Our team does everything possible to locate these items and get them home to you.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful, modern loft style hotel. The bed was great, very comfortable. The bathroom had the BEST LIGHTING of any hotel I have ever stayed in. Nice little magnifying mirror to put on your makeup. The only issue I had was it took us a minute to figure out how to work the lights. Your room key goes in a slot... More 

Was this review helpful? Yes 1
JerryLui, Manager at NYLO Dallas Las Colinas, responded to this review

Thank you so much for staying with us! We're thrilled that you enjoyed the unique amenities of NYLO Las Colinas, including our NYLO NYTE bed and our beautiful Manhattan Ballroom, perfect for anything from business meetings to wedding receptions. And here at NYLO we take energy efficiency to heart. All of our guestrooms feature energy-efficient lighting systems which use a... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

The room was just okay. Nothing great about the super firm little couch or tight space there. Extremely awkward bathroom layout. Furnishings seemed rather worn in room. Thermostat was not very user friendly. Staff seemed nice.

Was this review helpful? Yes
JerryLui, Manager at NYLO Dallas Las Colinas, responded to this review

Thank you so much for giving NYLO a try. We certainly understand that our unique loft-style design isn't necessarily everyone's cup of tea; nonetheless we appreciate your staying with us. We hope you will consider giving us another try in the future. More 

dallas
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We utilized the meeting rooms and ballrooms for a multi-day team meeting. Staff could not have been more helpful, and responsive to our needs. Not sure why they keep the rooms so cold, but they were happy to adjust when asked......pool area is a nice spot for happy hour or dinner, and the restaurant had live music in evening...we will... More 

Was this review helpful? Yes
JerryLui, Manager at NYLO Dallas Las Colinas, responded to this review

A big thanks to both you and your company for spending the week with us here at NYLO Las Colinas. It's our pleasure to offer our guests the the best service possible, and ensure that you have both a productive and enjoyable experience with us. Come back and see us anytime! More 

Richardson, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Husband and I were celebrating an anniversary and decided we would try something a little different than b&b. Loved the loft style feel. Bed was great. Staff was accommodating. Would recommend for romantic weekend.

Was this review helpful? Yes 1
JerryLui, Manager at NYLO Dallas Las Colinas, responded to this review

Thank you so much for trying us out here at NYLO Las Colinas - we're thrilled that you enjoyed your stay with us. Looking for the B&B experience? We offer a Bed & Breakfast Package which features one of our uniquely designed NYLO Loft guestrooms, breakfast buffet for two in the LOFT Restaurant, and a 2PM checkout. We look forward... More 

Level Contributor
9 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 weeks ago

This hotel is decorated in a warehouse style loft. It's modern and cute but lacking in so many ways. For instance, for being so modern it lacks a docking station. Instead you're left with a very standard, old fashion alarm clock. We ended up in a handicap room which would be impossible for anyone in a wheelchair to actually use.... More 

Was this review helpful? Yes
JerryLui, Manager at NYLO Dallas Las Colinas, responded to this review

We thank you so very much for giving us a try here at NYLO Las Colinas. We appreciate your concerns and hope we can address them to your satisfaction. The hotel actually opened with iHome docking stations, but given the ever-increasing interest in Android phones alongside iPhones and the feedback we received, we've opted for clock radios with auxiliary cables... More 

Stockholm, Sweden
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

Cool hotel - the rooms, main areas, amenities, etc. The staff is so helpful and friendly. Hotel also provides a shuttle bus which, depending on destination, is either free or a nominal fee. The restaurant was surprisingly good, did have good dinner and breakfast there. Good bar selection. The room over the restaurant has a little disturbance of the sound,... More 

Was this review helpful? Yes
JerryLui, Manager at NYLO Dallas Las Colinas, responded to this review

Thank you so much for staying with us! We certainly strive to offer our guests a unique hospitality experience - from our staff ready to ensure you have a thoroughly enjoyable stay with us, to our hotel shuttle that runs within a five-mile radius of the hotel without charge upon availability. And we're delighted that you enjoyed the food &... More 

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