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All 76 Irving hotels

Comfort Inn & Suites DFW Airport South

2.5 of 5 Hotel   |   4940 W Airport Freeway, Irving, TX 75062
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Ranked #48 of 76 Hotels in Irving
A recent review
4 of 5 stars reviewed 1 week ago
ronbonbfhon WPB florida
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119 reviews from our community

Traveler rating
    56
    28
    16
    9
    10
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31
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
WPB florida
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice room, clean, well furnished, good TV and channel selection. The fridge, microwave, alarm clock and a/c all worked well. There was a small table, nice comfy arm chair, and a good amount of dresser surface area and drawers. One thing missing was a desk, which was a nuisance as I had to use the little table for both eating... More

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Richland, Michigan
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was one hotel that was definitely worth the money. The hotel was very up-to-date and appealing. Staff was helpful and kind. The BEDS were the most comfortable that I have ever slept on. They offered a light breakfast that included biscuits, sausage, and eggs as well as the typical waffles, cereal, and fruit. A shuttle was offered for short... More

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CIDFW, Front Office Manager at Comfort Inn & Suites DFW Airport South, responded to this review

Dear Dave, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Lorsch, Germany
1 review
1 of 5 stars Reviewed August 3, 2014

We were planning on staying at this hotel for one night and I made the reservations through the phone. The day we actually travelled I called and tried to reserve for an extra night the day we would arrive and keep my existing reservation. The lady, Angie, kept me on hold for a while and finally said ok, see you... More

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CIDFW, Front Office Manager at Comfort Inn & Suites DFW Airport South, responded to this review

Dear Sir/Madam As the Front Office Manager, I would like to apologize for the inconvenience that you and your family had to encounter at our location. Our goal is to always go above and beyond, and not to dissatisfy a guest. We value and appreciate that you chose our location, as the Front Office Manager I would like to turn... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 22, 2014

I was afraid that I was going to cut my feet on the bathroom tiles because there was a lot of broken tiles on the floor. The entire hotel is really outdated. The carpet has stains everywhere and so did the comforter. When I asked for another comforter I was told the hotel did not have anymore. I am not... More

Was this review helpful? Yes 1
Calgary
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 16, 2014 via mobile

Flying home to Canada from 3 weeks in South America and already traveling back for 2 days, our flight was delayed and we were put up here. The hotel seemed fine, clean. The front desk wasn't very friendly but found that to be very VERY typical in Texas in multiple cities. The girl seemed very overwhelmed and tried to put... More

Was this review helpful? Yes 1
Toledo, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed June 17, 2014

We stayed at this hotel 3 nights due to being there for a child's graduation. The room was was what I would expect for being updated. Staff was very nice and I love the pantry where they have items from individual cereal, to fruit, and medication. The pantry also has free coffee which I really love, I am a once... More

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Camden, Arkansas
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 10, 2014

The hotel staff was truly exceptional at this hotel. They went above and beyond any request we had. We dealt with about 5 different people on the staff and each and everyone of them were excellent and super sweet. The parking is not the best if you come in at late hours and the rooms we stayed in had a... More

Was this review helpful? Yes 1
CIDFW, Director of Sales at Comfort Inn & Suites DFW Airport South, responded to this review

Dear STARR08, Thank you so much for your review. We really appreciate you taking the time to tell us about your recent stay at our property. It's always rewarding to hear positive feedback from our guests in regards to our dedication to customer service. We always want you to have a comfortable stay. I apologize for any inconvenience you may... More

Indianapolis< IN
Top Contributor
125 reviews 125 reviews
85 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 21, 2014

Check in was fast. Because of being a rewards member they were able to get all my information from my phone number and had everything ready when I arrived. My room was clean and comfortable as was the bed. The sink area was small but because I was by myself it was adequate. Front desk staff was very busy and... More

Was this review helpful? Yes 2
CIDFW, Director of Sales at Comfort Inn & Suites DFW Airport South, responded to this review

Dear NovTraveler01, Thank you so much for taking the time to write your review on your recent stay at our property. We appreciate our guests' feedback and my sincerest apologies for the inconvenience you faced with our shuttle operation. I will make sure to address this with our drivers. We always love to hear positive guest experience as it relates... More

Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 17, 2014

This is the second time for me. The front desk staff is nice and the room is clean. The hotel is not expensive and it's great for one or two nights. The airport shuttle starts at 5am, I didn't know that before I stayed here the 2nd time so I had to catch a cab for my early flight. It's... More

Was this review helpful? Yes 1
Langley City, Canada
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
117 helpful votes 117 helpful votes
2 of 5 stars Reviewed March 12, 2014

The only reason I gave this a 2 star is because the bed was comfortable and after 2 weeks in Central America that was nice, however I've never experienced customer service as bad as what was received by the front desk "manager" Kent R... sorry in advance if this is going to sound like a rant. We stayed here on... More

Was this review helpful? Yes 4
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Additional Information about Comfort Inn & Suites DFW Airport South

Address: 4940 W Airport Freeway, Irving, TX 75062
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites DFW Airport South 2.5*
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Also Known As:
Comfort Inn And Suites Dfw Airport South
Comfort Inn & Suites Dfw Airport South Hotel Irving
Comfort Inn Irving
Irving Comfort Inn

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