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All 76 Irving hotels

Comfort Inn & Suites DFW Airport South

2.5 of 5 Hotel   |   4940 W Airport Freeway, Irving, TX 75062
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Ranked #52 of 76 hotels in Irving
A recent review
3 of 5 stars Reviewed June 17, 2014
nemrac71 Toledo, Ohio
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116 people have reviewed this hotel

Traveler rating
    55
    26
    16
    9
    10
See reviews for
28
31
7
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
  • Portuguese first
  • Spanish first
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English first
Lorsch, Germany
1 review
1 of 5 stars Reviewed 2 weeks ago

We were planning on staying at this hotel for one night and I made the reservations through the phone. The day we actually travelled I called and tried to reserve for an extra night the day we would arrive and keep my existing reservation. The lady, Angie, kept me on hold for a while and finally said ok, see you... More

Was this review helpful? Yes
CIDFW, Front Office Manager at Comfort Inn & Suites DFW Airport South, responded to this review

Dear Sir/Madam As the Front Office Manager, I would like to apologize for the inconvenience that you and your family had to encounter at our location. Our goal is to always go above and beyond, and not to dissatisfy a guest. We value and appreciate that you chose our location, as the Front Office Manager I would like to turn... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I was afraid that I was going to cut my feet on the bathroom tiles because there was a lot of broken tiles on the floor. The entire hotel is really outdated. The carpet has stains everywhere and so did the comforter. When I asked for another comforter I was told the hotel did not have anymore. I am not... More

Was this review helpful? Yes 1
Calgary
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 16, 2014 via mobile

Flying home to Canada from 3 weeks in South America and already traveling back for 2 days, our flight was delayed and we were put up here. The hotel seemed fine, clean. The front desk wasn't very friendly but found that to be very VERY typical in Texas in multiple cities. The girl seemed very overwhelmed and tried to put... More

Was this review helpful? Yes 1
Toledo, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed June 17, 2014

We stayed at this hotel 3 nights due to being there for a child's graduation. The room was was what I would expect for being updated. Staff was very nice and I love the pantry where they have items from individual cereal, to fruit, and medication. The pantry also has free coffee which I really love, I am a once... More

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Camden, Arkansas
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 10, 2014

The hotel staff was truly exceptional at this hotel. They went above and beyond any request we had. We dealt with about 5 different people on the staff and each and everyone of them were excellent and super sweet. The parking is not the best if you come in at late hours and the rooms we stayed in had a... More

Was this review helpful? Yes 1
CIDFW, Director of Sales at Comfort Inn & Suites DFW Airport South, responded to this review

Dear STARR08, Thank you so much for your review. We really appreciate you taking the time to tell us about your recent stay at our property. It's always rewarding to hear positive feedback from our guests in regards to our dedication to customer service. We always want you to have a comfortable stay. I apologize for any inconvenience you may... More

Indianapolis< IN
Top Contributor
125 reviews 125 reviews
85 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 21, 2014

Check in was fast. Because of being a rewards member they were able to get all my information from my phone number and had everything ready when I arrived. My room was clean and comfortable as was the bed. The sink area was small but because I was by myself it was adequate. Front desk staff was very busy and... More

Was this review helpful? Yes 2
CIDFW, Director of Sales at Comfort Inn & Suites DFW Airport South, responded to this review

Dear NovTraveler01, Thank you so much for taking the time to write your review on your recent stay at our property. We appreciate our guests' feedback and my sincerest apologies for the inconvenience you faced with our shuttle operation. I will make sure to address this with our drivers. We always love to hear positive guest experience as it relates... More

Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 17, 2014

This is the second time for me. The front desk staff is nice and the room is clean. The hotel is not expensive and it's great for one or two nights. The airport shuttle starts at 5am, I didn't know that before I stayed here the 2nd time so I had to catch a cab for my early flight. It's... More

Was this review helpful? Yes 1
Langley City, Canada
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
117 helpful votes 117 helpful votes
2 of 5 stars Reviewed March 12, 2014

The only reason I gave this a 2 star is because the bed was comfortable and after 2 weeks in Central America that was nice, however I've never experienced customer service as bad as what was received by the front desk "manager" Kent R... sorry in advance if this is going to sound like a rant. We stayed here on... More

Was this review helpful? Yes 4
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 11, 2014 via mobile

When we checked in Sunday evening, Angie (?) was great! Very friendly and caring. That's the only good thing I can say. The place is loud! A lot of hall noise and slamming doors at all hours. Also when I called the front desk Monday morning about a problem, the phone just rang and rang. After 3 tries and about... More

Was this review helpful? Yes 2
Defiance, Ohio
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed February 22, 2014

A recent delayed flight made it necessary to stay near the airport. This Comfort Inn was a good choice. Staff was friendly, the room was quiet and the bed comfortable. They happily supplied us with the toiletries we couldn't get because our bags were still with the airline. Even though we got to the airport near midnight, their shuttle still... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites DFW Airport South

Address: 4940 W Airport Freeway, Irving, TX 75062
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites DFW Airport South 2.5*
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Also Known As:
Comfort Inn And Suites Dfw Airport South
Comfort Inn & Suites Dfw Airport South Hotel Irving
Comfort Inn Irving
Irving Comfort Inn

28 photos of this hotel

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
WHAT'S NEARBY. Located just South of the DFW Airport, centralized to both Dallas and Fort Worth, the Comfort Inn DFW South is the perfect location for any traveler. In this convenient location you will find plenty of dining options, as well as shopping, golfing, and recreational activities all within 10 miles. The rental car facility is just 2 miles from us; and Six Flags, Hurricane Harbor, Cowboys Stadium, and Rangers Ballpark are a short 9 miles away in nearby Arlington. WHY STAY WITH US. Grab a sweet, savory or healthy snack from Your Morning Breakfast®, a complimentary hot breakfast buffet served daily from 6:30-9:30 am. If you need a break, catch some sun and hop into our outdoor courtyard pool. Need a lift to the airport? Let our courtesy shuttle get you there in no time.Plus, you can always stay connected with complimentary hotel-wide wireless internet access! GET COMFORTABLE WITH US. Step into one of our Comfort Inn rooms, featuring our ultra-comfortable plush pillows, a 32” flat panel LCD TV for your viewing pleasure, a microwave and fridge combo, an oversized work desk for King rooms, and more. Our rooms are perfect to maximize work and play. ... more   less 
Number of rooms
93

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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