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Comfort Inn & Suites DFW Airport South

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4940 W Airport Freeway, Irving, TX 75062
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1 room 1 adult
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Comfort Inn & Suites DFW Airport South
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167 Reviews from our TripAdvisor Community

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Texas
Level Contributor
14 reviews
4 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

I booked a room for arrival on Feb 5 for one night, once I received my confirmation from choice it showed I accidentally duplicated my reservation , so I called to cancel and they cancelled both rooms, leaving me with no rooms. So I got online and booked a room with my choice points for the night and received my... More 

Helpful?
Thank Suzana C
Josiah M, General Manager at Comfort Inn & Suites DFW Airport South, responded to this review

Dear Guest, There was a miscommunication among the parties. On 2/1 reservations were made by Mr H. On 2/3 the reservations made for Mr. H were cancelled. Later, the same day you made reservations in your name for Mr H with your points. When Mr H. arrived, he gave their name. The clerk searched the system and found Mr H's... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent place to stay clean environment comfortable bed awesome pillows friendly staff who accomodated our every need good continental breakfast. I recommend it quite area right near the stadium good restaurants close by. Shuttle service to the airport

Helpful?
Thank Cathy U
Josiah M, General Manager at Comfort Inn & Suites DFW Airport South, responded to this review

We thank you for your kind words. We will continue to give our very best in serving the needs of our guests. More 

Brisbane, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights and used it as a base to explore Dallas and Fort Worth. Beds were super comfy, hot shower was great and the room was nice and clean. The decor may not be to everyones taste, but I guess you can't expect too much from a budget hotel chain. The hotel has a free shuttle... More 

Helpful?
Thank Nicolas J
Sydney, Australia
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No thanks to DFW airport, I managed to hail down a hotel shuttle to Comfort Inn South. For an airport hotel, it was a pleasant surprise. 5 min drive, large room for under $80, both check in and check out staff very helpful and pleasant. They have a shuttle that runs every 1/2 hr between 5am and midnight (make sure... More 

Helpful?
Thank Millet-Fanger
Josiah M, General Manager at Comfort Inn & Suites DFW Airport South, responded to this review

We thank you for your guest response and look forward to your next stay with us. See you soon Regards The Comfort Inn Management Team More 

Stephenville, Texas
2 reviews
4 of 5 stars Reviewed January 6, 2016

We often stay at this location coming or going from DFW Airport. On this trip, both the evening and morning desk clerks were very professional. The woman who ran the breakfast lounge kept the food replenished and hot and everything in the area was spotless. The spread included eggs and terrific biscuits along with fresh fruit. The housekeeping staff needs... More 

Helpful?
Thank Cindy S
Krum, Texas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 6, 2016

Long story short after 45 minuets of trying to check in we canceled & went to another Choice Hotel for 1/2 the price.I spend at least 60 nights in a hotel every year & have never done this before.There was one person working at 3:00 in the afternoon.The management obviously cares little about guest.I will say the one person working... More 

Helpful?
Thank Danny M
Josiah M, General Manager at Comfort Inn & Suites DFW Airport South, responded to this review

We are terribly sorry to hear about your guest experience. Please contact me at fom@cidfw.com to provide me more in depth details of your experience. We value all our guests and occasionally there are times in which we have a higher capacity of guests at the front desk that anticipated. We do not want any of our guests to wait... More 

Vancouver, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed January 5, 2016

After spending an hour tying to reach the hotel through the shuttle phone and our private phone there was No answer. Finally decided in a taxi, taxi said he knew the location and drove us to the wrong comfort inn. We had to take the shuttle back to the airport, the comfort inn confirmed the correct location would have a... More 

Helpful?
Thank Claritylife
Josiah M, General Manager at Comfort Inn & Suites DFW Airport South, responded to this review

We truly apologize for your guest experience. We were experiencing a high rush of guest arrivals due to unforeseen distressed passengers and unfortunately that delayed our wait times for pick ups. We hope you give us another opportunity to provide superior customer service. We pride ourselves on our great customer service and efficient response times. More 

Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

The best thing about this hotel is the staff. Very, very friendly people. Free shuttle from the airport. We arrived before 11 AM and we were giving a room right away. I appreciate this very much after traveling in early. Because I had status with Hilton they upgraded me to a Junior suite. Hotel is clean and the rooms are... More 

Helpful?
Thank David R
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

We stayed when we came to Dallas for a wedding. We had a clean room, the staff was friendly, they offer a free hot breakfast and there was a microwave and refrigerator in the room. Very close to the airport and only $65. Can't beat it.

Helpful?
Thank Brent M
Georgetown, Texas, United States
Level Contributor
134 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed November 19, 2015 via mobile

Property was just a you would expect from Choice Privileges chain. Rooms were nice, both clean and roomy. Staff was friendly. Nocomment on breakfast due to early departure time. Convenient to DFW airport and the South Remote Parking lot. Shuttle is also availabe, but we found these to be a little sporatic on previous visits.Only drawback was the A/C unit.... More 

Helpful?
Thank Don A
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