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Embassy Suites by Hilton Dallas - DFW International Airport South

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4650 West Airport Freeway, Irving, TX 75062
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1 room 1 guest
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Embassy Suites by Hilton Dallas - DFW International Airport South
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542 Reviews from our TripAdvisor Community

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Traveler rating
    222
    167
    91
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    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you are looking to go to the American Airlines Headquarters this is a great place to stay. The rooms are outdated but not uncomfortable, just need to have the wall paper redone and the sofas/office chairs need to be cleaned a bit. The beds are comfortable and the air conditioning is amazingly cold in all rooms I have stayed... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My daughter & I stayed here with some of hers friends & we almost ended up leaving bc of a situation with our original room. Thankfully for Luis at the front desk who fixed the problem promptly & professionally we ended up staying here & it's all because of his amazing customer service! He definitely saved the day !! Thanks... More 

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Lincoln, Nebraska
Level Contributor
210 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at the Embassy Suites North location when I was in Dallas last month. Since I had a car to return during busy travel times, I thought I'd stay a bit closer and chose the Embassy Suites South location. While they work hard to maintain the property, it is starting to show it's age. My room was a bit... More 

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1 review
2 of 5 stars Reviewed 4 days ago NEW

We arrived around 930 p.m on friday night. We got up to the room and got settled. I called down to the fromt desk to ask for a blanket for the sofa bed but was informed that they had run out for the entire hotel. Then i went down to the bar for a drink. The signs in the elevators... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I am a regular to this location. Sure, they are working to upgrade their wifi (much needed), and this facility is older, BUT there are bright spots in the service staff that makes me come back again and again! The first impression folks start us off well. Shuttle drivers George and Dwayne are charming and attentive. The front desk staff... More 

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Reno, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

No towels in room at 8 PM after maid service Next night no maid service at all One elevator went unfixed for 3 days causing long waits Bathroom was moldy in shower and soap splashed on walls Avoid this poorly run hotel if possible

Review collected in partnership with Embassy Suites Hotels

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chicago
Level Contributor
222 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
2 of 5 stars Reviewed 1 week ago

The Bad I was very disappointed with this hotel. I typically love this hotel chain. This one does not live up to standards. First when I entered my room there was a piece of orange foam ( the size of a dime) in the middle of the room. I questioned at the time how a "clean, vacuumed" room could leave... More 

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Virginia
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, the impression I got was a hotel in somewhat of an open area. It is actually pretty crammed between other buildings. Good thing is a gas station and food nearby. It is an easy access on and off the highway.Summary of thoughts: 1. The 1st (main) floor is impressive. 2. The pool is a lot smaller than expected and... More 

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OHR-Maverick, Manager at Embassy Suites by Hilton Dallas - DFW International Airport South, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear we were able to accommodate your needs and that your stay was to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

San Antonio Texas, United States
1 review
2 of 5 stars Reviewed 1 week ago

In this hotel you can not eat your own food you have to buy it at the restaurant otherwise the manager will tell you to leave of they will charge you for the food. the furniture is old and smells bad the electric plugs are loose and they do not work( hazard) and if you need to use the conference... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
OHR-Maverick, Manager at Embassy Suites by Hilton Dallas - DFW International Airport South, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Culver City, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice location, great airport shuttle service; and very friendly staff. I would recommend this hotel for business , family or friends. Hope you guys continue the good work. Thoughtful staff. Thanks Embassy Suites

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
OHR-Maverick, Manager at Embassy Suites by Hilton Dallas - DFW International Airport South, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear we were able to accommodate your needs and that your stay was to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

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