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Embassy Suites DFW Airport South - Irving

#23 of 76 Hotels in Irving
Certificate of Excellence
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4650 West Airport Freeway, Irving, TX 75062
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Embassy Suites DFW Airport South - Irving
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Embassy Suites DFW Airport South - Irving
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439 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Mary, Florida
Top Contributor
128 reviews 128 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This location is well maintained, but a little worn. However, that is all minor cosmetics. The service component is very high. The attention and enthusiasm of the staff is fantastic. Although I did not get to visit any the bar or restaurant, it appeared to be busy and people were having a good time. The shuttle driver was very professional... More 

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Charlotte, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel was clean, and the staff was helpful. The lobby was aboslutely beautiful, and the rooms were spacious. Breakfast staff, shuttle drivers, clerks, and managers reception staff went above and beyond to make sure we had everything we needed. Although the shuttle drivers are happy to assist, many restaurants and a gas station are within walking distance.

Review collected in partnership with Embassy Suites Hotels

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Yokohama, Japan
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The staff was professional. The hotel was crowded on Valentine's Day and Presidents' Day weekend, but the hotel was clean and the staff ensured everyone was accommodated. The spa area was great and late hours just for adults was great. We had a great time and will stay here again.

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Hot Springs, AR
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Great, comfortable place to stay. Room was clean, up-dated, and quiet, even with a wedding going on in the hotel during the weekend we stayed. Breakfast was wonderful and complimentary...especially the made-to-order omelette! I will definitely stay at this hotel when back in town!

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College Station, Texas, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We booked this hotel for a long spring break weekend. Last year we stayed at The Embassy Suites on the Northwest Frwy. in Dallas and it was nice, however, this hotel is not the same. We paid for a premium suite so we would have a Keurig coffee maker and free wifi and we had neither....Coffee maker was broken and... More 

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago NEW

This hotel looks tired, needs renovating. Smallest rooms in this brand than others we have stayed. Need better control of kids running up and down the hallways and elevators.....their noise carries throughout the atrium.

Review collected in partnership with Embassy Suites Hotels

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Senior Contributor
43 reviews 43 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The staff was very professional. The hotel was beautiful & clean. The room (2qn ste) was big yet small enough for perfect for a family of 4. The only drawback is there were basketball teams staying the for an area tournament & it was frustrating to say the least that my girls weren't able to enjoy the pool peacefully, I... More 

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We love staying at Embassy Suites around the country due to the suites having both bedroom and separate living area. DFW/Irving is looking a bit tired and could use renovation. As always, great service, included breakfast, etc. Also, what's with the kids running around the floors and elevators?

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OHR-Maverick, Manager at Embassy Suites DFW Airport South - Irving, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the service friendly and suite set up to your liking and we will also take your comments under consideration as we continually strive to improve our guests' experience. We look forward to welcoming you back to our hotel in the not too distant... More 

Mineral Wells, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We love the comfortable rooms that potentially sleep six, the friendly, accommodating staff, and the Manager's Reception. We never have to leave the hotel to have fun..it's like an old-timers' slumber party.

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OHR-Maverick, Manager at Embassy Suites DFW Airport South - Irving, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you and your friends enjoyed your time with us again. We look forward to welcoming you back to our hotel in the not too distant future More 

United States
1 review
4 of 5 stars Reviewed 1 week ago

our reservation was messed up. We reserved 5 rooms. when we got there, they said we only had three rooms. So we had to add two more rooms. Later on my Credit Card bill I was charged for 7 rooms. So apparently I did have the initial 5 before I added two more. I called, they did take off the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
OHR-Maverick, Manager at Embassy Suites DFW Airport South - Irving, responded to this review

Thank you for taking a moment to share your experience and I am sorry you were unhappy. We will take your comments under consideration as we continually strive to improve our guests' experience. I do hope you will give us a second chance. More 

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