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Park Inn by Radisson DFW Airport South Hotel, Irving

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Park Inn by Radisson DFW Airport South

3.0 of 5
4600 W Airport Freeway, Irving, TX 75062
Hotel amenities
Park Inn by Radisson DFW Airport South
57 traveler photos
Ranked #38 of 77 hotels in Irving
3.5 of 5 stars 179 Reviews
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179 reviews from our community

Traveler rating
    62
    44
    30
    25
    18
See reviews for
Families
29
 
Couples
29
 
Solo
26
 
Business
62
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Gold Coast, Australia
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Over 1 hour wait for airport shuttle = instant 1 star”
1 of 5 stars Reviewed May 15, 2013 NEW

Called for airport shuttle was told it would be about 15 mins. Called 20 mins later - told it will just be a couple of minutes. Called another 20 minutes later - the shuttle will be 20 minutes. End up sitting in same spot for over 1 hour looking at each vehicle as it drives by. Then hotel (acting manager)... More

Was this review helpful? Yes 1
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
May 20, 2013

On behalf of the entire staff at the Park Inn by Radisson DFW Airport South, I apologize for the delay in picking you up. I have addressed the issue with my team and we are taking every measure to ensure this does not happen again. We truly appreciate the feedback, and will use it to fine tune operations at the... More

Abilene, Texas
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
“Great Park & Fly Hotel at DFW”
5 of 5 stars Reviewed May 14, 2013 NEW

Very nice rooms, light meals available, bar, & airport shuttle. Free hot breakfast. Stay for a night & you can park your car 14 days for free. We’ve flown out of DFW for years & have used several hotels with free parking. Park Inn beats them all hands-down!

Was this review helpful? Yes
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
May 20, 2013

On behalf of all the staff here at the hotel, we thank you for your kind words. We are thrilled to read that your enjoyed our Park, Sleep and Fly service. We are extremely happy to know that our staff picked you up promptly and gave you excellent service. Guest satisfaction is of prime importance to us, and we strive... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
“Close to the Airport”
4 of 5 stars Reviewed May 8, 2013

Great location. Nice clean rooms. The indoor pool is a nice touch. The pool was closed but looked clean. Friendly staff. The rooms have beds with "Sleep number" technology. Made for a good nights sleep. Will definitely stay again. The business center was helpful for printing boarding passes and checking flight status.

Was this review helpful? Yes
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
May 20, 2013

On behalf of the entire staff here at the Park Inn by Radisson DFW Airport South, we thank you for your compliments. We are extremely happy to know that you enjoyed your stay at the hotel, and being close to the DFW International Airport Hotel, you found the location extremely convenient. We thank you for sharing your experience with fellow... More

Kempner
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Always a great experience”
5 of 5 stars Reviewed May 7, 2013

Whenever we are going to a Texas Rangers game or a Dallas Cowboys game we always stay at this hotel. The staff is always friendly and the rooms are great. Last time we stayed we were upgraded to a suite. The master bedroom bed was so comfortable and the friend we had with us said that she slept very comfortable... More

Was this review helpful? Yes
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
May 20, 2013

On behalf of the entire hotel at the Park Inn by Radisson DFW Airport South, we thank you for such wonderful words. We are thrilled to read that you always have a great experience at our hotel. We are extremely happy to know that our staff serves you with a smile. We strive for the highest level of guest satisfaction.... More

Plano, Texas
1 review
1 helpful vote 1 helpful vote
“Hotel was extremely rude and was unable to accommodate in any way”
1 of 5 stars Reviewed April 26, 2013 via mobile

Hotel was extremely rude and was unable to accommodate in any way when the room was booked accidentally for the wrong night. No refund, no kindness, horrible customer service by manager and staff. I would never recommend this hotel.

Was this review helpful? Yes 1
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
April 27, 2013

I am sorry you feel the way you do. I can understand you are upset that you made a booking for the wrong day. That is why you receive confirmatory email to go over the booking to verify everything is correct. If you find any discrepancy, you can always call and make the changes and avoid the situation that happened.... More

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“Excellent”
5 of 5 stars Reviewed April 22, 2013

Highly reccomend anyone to stay here. No complaints what so ever. The staff go out of their way to help. Nothing was too much trouble. Even as far as there drop off and pick up service giving me a ride to the local Mal,l and back several times. Will be staying there again. Cheers!

Was this review helpful? Yes 1
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
April 23, 2013

On behalf of the entire staff at Park Inn by Radisson DFW Airport South, we thank you for such generous compliments. We are thrilled to know that you enjoyed our excellent services, includng the complimentary shuttle to local areas. Guest satisfaction is extremely important to us, and such wonderful words motivate us to do even better. Thank you and we... More

Key Largo, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Breakfast with coffee and a smile”
5 of 5 stars Reviewed April 19, 2013

Stayed at this property for a few days and was really impressed with the service and professionalism of Brenda in the restaurant for breakfast. She couldn't have been more pleasant and helpful and always with a smile on her face and a coffee pot in her hand. Thanks Brenda for making my trip a pleasure as you are a great... More

Was this review helpful? Yes
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
April 20, 2013

On behalf of the entire staff here at the Park Inn by Radisson DFW Airport Hotel, we thank you for your generous compliments about Brenda. Yes, she is truly an asset to the property, and we are thrilled to know that she made your stay such a pleasant one. We look forward to seeing you back again soon, when travel... More

Pittsburgh, PA
Top Contributor
59 reviews 59 reviews
35 hotel reviews
Reviews in 39 cities Reviews in 39 cities
30 helpful votes 30 helpful votes
“OK and Close to Airport”
3 of 5 stars Reviewed April 18, 2013

This hotel appears to have had some recent renovations. The rooms were spacious and clean. There were a few rough spots such as a partially filled hole in the bathroom door, and i found a straight pin in the couch (could have been an ouch!)! They offer the "sleep number" bed, which I couldn't figure out the first night, so... More

Was this review helpful? Yes
See 2 more reviews by Wilson60 for Irving
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
April 20, 2013

On behalf of the entire staff here at the Park Inn by Radisson, we thank you for taking the time to share your experience at the hotel, with fellow travelers. We want to be your first choice when you travel to the Dallas area, and will work on the areas you mentioned. We truly appreciate the feedback as it helps... More

Saint Louis
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice Surprise”
4 of 5 stars Reviewed April 12, 2013

This is a very clean, comfortable place to stay if you need to be near the DFW Airport. They have a free full breakfast and a free cocktail at Happy Hour. Their shuttle service is efficient and the staff are all very nice. It's a great deal for a great price.

Was this review helpful? Yes
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
April 13, 2013

On behalf of the entire staff at the Park Inn by Radisson DFW Airport South, we thank you for your kind words. We are thrilled to know that you enjoyed your stay with us, and liked the hotel and the excellent services our staff provided you with. We look forward to seeing you back again soon, when travel brings you... More

Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“It was just okay.”
3 of 5 stars Reviewed April 8, 2013

I booked two rooms for the three adults and two children total. While I received an outstanding price overall from a travel web site, this hotel stay had it's very defined ups and downs. Checking in, the girl gave me two room keys that didn't work, so I had to go back down and get them re-keyed and there was... More

Was this review helpful? Yes
sally75062, General Manager at Park Inn by Radisson DFW Airport South, responded to this review
April 10, 2013

On behalf of the entire staff at the Park Inn by Radisson DFW Airport South Hotel, we apologize for some of the concerns you mentioned. While there is not much we can do about the location of the pool, (it was built that way), we can certainly work upon our customer service skills. Guest satisfaction is of great importance to... More

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Hotel Summarization (Beta)

What travelers say

  • “Indoor pool” (6)
  • “Sleep number bed” (4)
  • “Very nice” (4)

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Additional Information about Park Inn by Radisson DFW Airport South

Address: 4600 W Airport Freeway, Irving, TX 75062
Region: United States > Texas > Irving
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotels in Irving
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Park Inn By Radisson Dfw Airport South Hotel
Park Inn By Radisson Dfw Airport South Hotel Irving
Radisson Dfw South
Radisson Hotel Irving
Radisson Irving
Irving Radisson

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Park Inn by Radisson DFW Airport South
4600 W Airport Freeway
Irving, TX 75062
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