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Atrium Hotel & Suites, DFW Airport South

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4600 W Airport Freeway, Irving, TX 75062
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1 room 1 guest
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Atrium Hotel & Suites, DFW Airport South
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278 Reviews from our TripAdvisor Community

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Traveler rating
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    76
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Corpus Christi, Texas
Level Contributor
159 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First it looks like they never finished the driveway into the hotel Very disappointing stay The entry is inviting but after the suffering through the rude front staff the rooms get worst You open the door and the first thing you see is your sink -What's with that?" Large room - room was clean and bathroom was as well Questionable... More 

Was this review helpful? Yes
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the hotel, I apologize for the less than satisfactory stay. We take pride on our large clean rooms. If some of our rooms have the sink near the door, there is not much we can do, since that is the way the hotel was built, but yes we can certainly we turn out clean rooms and offer... More 

San Antonio, Texas
Level Contributor
127 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was afraid bidding for a room wouldn't work in my favor again but aside from the room being a bit farther than anticipated, the rooms were huge, cold and clean. Enough parking and helpful staff! I would stay again!

Was this review helpful? Yes
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff at the Atrium Hotel and Suites, I thank you for your generous compliments. We are thrilled to know that you enjoyed our large clean rooms and the service by our friendly staff. We strive for the highest level of customer satisfaction at an affordable price. With our convenient centralized location, just minutes away from... More 

Hamptonville, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel was horrible. When the room door opens the ceiling light covering over the vanity bangs as well as when you open the bathroom door due to the pressure change. Our room was not the only one that experienced this. The closet door fell off the second morning and the uncomfortable couch and chair in the sitting area were... More 

Was this review helpful? Yes
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff at the hotel, I apologize for your less than satisfactory experience during your stay. We are located on the intersection of 2 major highways, 183 & 161, 4 miles south of the DFW Airport with a complimentary shuttle to and from the Airport as well as areas within a 3 mile radius. We have... More 

Phoenix, Arizona
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel, located near DFW airport, seems to cater mostly to travelers flying in, out or through DFW. You would think they would make transportation to and from the airport a priority of their business, but my experience, this is not true. Pick up from the airport took over an hour from when I first called to request a pickup.... More 

Was this review helpful? Yes
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the hotel, I apologize for the inconvenience caused to you. Yes, we are just 4 miles away from the airport and most of our clientele flies in and out of the DFW International Airport. We have a free airport shuttle running 24 hours. From the hotel, we leave every hour on the hour, so that our drivers... More 

Clearwater, Florida
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed July 26, 2015

Great Value, clean and updated rooms. This is where many of the Airline crews stay and I usually follow their lead on places to stay and eat because they have more experience at travel than me. The only drawback on this hotel is location. Study your map well because it is difficult to find the entrance due to construction.

Was this review helpful? Yes
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

Thank you so much for taking the time to share your thoughts and experience with fellow travelers. We are truly happy to know that you enjoyed your stay at the hotel and got good value for your money. We are conveniently located on the intersection of 2 major highways 183 & 161, and minutes away from the DFW International Airport.... More 

Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 25, 2015

Stay here for business once a year. The hotel is located close to DFW, a mall, lots of restaurants, and easy freeway access. The rooms are fairly large, clean, have a fridge and microwave. Maid service is good. The hotel is older but still has clean rooms and good service. The bar is a nice place to relax and get... More 

Was this review helpful? Yes
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the hotel, I want to thank you for your generous compliments. We pride ourselves on our large clean rooms and great service and we are so thrilled to know that you enjoyed both. And yes, we are conveniently located just minutes away from the DFW International Hotel, with 24 hour complimentary shuttle... More 

Oklahoma City, Oklahoma
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed July 18, 2015

This hotel is eh ok.. Not really a 3 star. It's ok for passing thru we, only stayed here one night after a late flight. It served its purpose but I would not select it again even for one night. The bathroom is really old and the tub didn't look very clean at all.. Bring your shower shoes!

Was this review helpful? Yes
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

We thank you for taking the time to review our hotel. We are pleased to know that you could take advantage of the convenient location, since we are minutes away from the DFW International Airport and offer 24 hour complimentary shuttle to and from the airport. We are constantly working to upgrade the hotel and its amenities. We hope you... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed July 15, 2015

I stayed for about 7 days and really enjoyed my stay. Our family traveled for our son’s baseball tournament which the team took 1st place at World Series event. Yup had to throw that in there. Lol. The entire team stayed at this hotel. The hotel was very clean and smelled good. I am very picky about hotels and rooms... More 

Was this review helpful? Yes
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the hotel, I thank you for your generous compliments. We are thrilled to know that you enjoyed your stay here, and our staff took good care of the entire team. We pride ourselves on our large clean rooms, convenient location, and excellent customer service, all this at a great affordable price. Rave... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 6, 2015 via mobile

My husband and I booked a room and prepaid through Priceline. The day of our scheduled arrival we called at 10:30 am to find out when we could check in. The man said typically 3:00 but that rooms were available so we could come as early as noon. We arrived around 1:45 pm after traveling by bus, plane and car... More 

Was this review helpful? Yes 1
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

I am sorry, but stuff happens and we had to shut off the water to the entire building to work on a problem that would have escalated to a bigger problem if we did not fix it right then. We also made sure we could work and get the water back on by check in time at 3 p.m., which... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

We only stayed one night at the Atrium on our way to New Orleans but we enjoyed it. The room was big and had a minifridge, coffee maker, and hair dryer. We took advantage of the gift shop for some last minute toiletries. We didn't get a chance to swim but the indoor pool looked nice.

Was this review helpful? Yes
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the staff here at the hotel, I want to thank you for taking the time to review our hotel. We are thrilled to know that you enjoyed our large clean rooms and great service. We strive for the highest level of guest satisfaction at a great price and we are pleased to see that you got good... More 

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