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All 76 Irving hotels

Holiday Inn Express Hotel & Suites Irving North-Las Colinas

2.5 of 5 Hotel   |   333 W John Carpenter Freeway, Irving, TX 75038
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Ranked #19 of 76 Hotels in Irving
A recent review
5 of 5 stars Reviewed September 15, 2013
EagleEye2020 Dallas, Texas
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82 reviews from our community

Traveler rating
    37
    28
    9
    5
    3
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22
6
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36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Irving North-Las Colinas
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Chicago, Illinois
1 review
1 of 5 stars Reviewed September 18, 2013

I have stayed there three times over three consecutive weeks, for three days and two nights each. I am working nearby, and this is where my company booked me. Although the property looks clean, it does not smell clean. Although it is a non-smoking property, it actually smells like a lot of smoking goes on there and the management attempts... More

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello Les W. Thank you for taking the time to complete a review on your stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us... More

Dallas, Texas
2 reviews
5 of 5 stars Reviewed September 15, 2013

We stayed at the Holiday Inn Express Hotel & Suites, Irving North-Las Colinas during the Labor Day weekend. In addition to great customer service, clean room, comfortable bed, and plentiful breakfast bar - this property has a great location and easily accessible to business and entertainment in the North Texas region. When visiting Dallas we will stay here again and... More

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello EagleEye2020! Thank you for the review of your stay at the Holiday Inn Express Irving Convention Center. We're glad to hear that we were able to fulfill all of your needs and that our staff was accommodating. It's our number one goal to ensure everyone's stay is productive and pleasurable! We look forward to serving you again in the... More

San Jose, CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 2, 2013

Stayed here over Labor Day weekend for my 8 year old's competition and really enjoyed it. The room is very spacious - we had a king bed suite on the 4th floor, and it included a kitchenette area with microwave, sink and frig, no stove. And there is also a small desk, and then another small table with 2 chairs... More

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hi SJWoman and thank you for sharing your experience of the Holiday Inn Express Irving Convention Center! I'm very pleased to know you had such a great stay during a very busy weekend. I'm also glad you were able to take advantage of our many ammenties we offer such as the pool, breakfast, and our shuttle service. I've already passed... More

Oklahoma City, Oklahoma
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 29, 2013

I stayed there this past week for 3 nights. OK hotel but I never sleep well at night as it just plain got stuffy. I set the thermostat at 65 and still got hot. I usually woke up at 3:00 am each day. Don't know what to say it just didn't cool enough. It was hot in Dallas, but the... More

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear osucowboy1980, though we are pleased that you found the staff helpful and our breakfast met your needs, we are disappointed to hear about the air conditioner issues you had during your stay. I understand it can be frustrating not getting a great nights rest and I'm very sorry for that! We have fixed and addressed the issue with our... More

Craig Reeves
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 7, 2013 via mobile

Stayed at the hotel for business for a week. The check in was pretty standard The room was nothing to brag about had a musty smell. Not an outing but just enough to notice. The bath was very basic and 2 towels that were obviously not new or remotely new. Might as well had sandpaper they are so uncomfortable The... More

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

On behalf of my staff, we are sorry you were disappointed with our hotel. We hope you visit again to experience the property first hand. We are currently revising our manager's reception menu, and the shuttle a/c issue has been repaired. I do hope you return to our hotel on your next visit to the Las Colinas area, we value... More

Wichita Falls, Texas, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 28, 2013

I stayed here about 1 week ago. I stay at HIE hotels regularly because I usually have such good experiences. Upon check in the clerk was less than helpful, he had no knowledge of a current $50 promo going on with IHG properties and told me I was wrong because there wasnt such a promotion even though I showed it... More

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello Scott H. I regret to read about your recent experience at our hotel. All feedback we have received from our customers, including those on Trip Advisor, we take very seriously. There is never an excuse for our failure to respond to your needs while here in our hotel. Please accept my apologies that what you experienced did not meet... More

Topeka, Kansas
1 review
5 of 5 stars Reviewed June 26, 2013

Each room is a suite for the most relaxed accommodations away from home. Super layout. Big screen television is visible from both the king-sized bed and the sitting area. Would LOVE to have this bed in my home. Very helpful staff.

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Thank you so much for your review of the Holiday Inn Express Las Colinas! I'm thrilled to hear that you enjoyed your stay, and that you felt our staff and amenities were accommodating to each way you see fit. It's our number one goal to ensure each of our guest's stays are as productive and pleasurable as possible, and I'm... More

Phoenix, Arizona
Top Contributor
72 reviews 72 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed May 12, 2013

Yep, went to my first room and noticed in the first 5 minutes it had ants...not sure what they were after but I didn't stick around long enough to find out. They kind of disappeared under the bed. I understand that happens in Texas this time of year so I wrote it off and politely asked for another room. My... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear MySalsa, I wanted to take a moment to thank you for taking the time to share about your experiences during your recent stay at the Holiday Inn Express & Suites Irving Convention Center. I apologize for the problems you encountered during your stay. It is certainly never our intention to provide someone with such problems during their stay. I... More

Williamsburg, Virginia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 18, 2013

I originally was staying at another hotel in the area and the hotel was not very nice, I checked out and into this hotel and i was very pleasantly surprised. My room was HUGE - I am not sure if I got a complimentary upgrade or if all the rooms are that big, it had a microwave and minifridge and... More

Was this review helpful? Yes
Ben H, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear Brienne B, Thank you for taking time to share your recent stay at the Holiday Inn Express Hotel & Suites Irving Convention Center – Las Colinas. Without feedback from guests like you we have no way of knowing how we can improve our guests’ experiences. We look forward to seeing you the next time your travels bring you to... More

Orange, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 8, 2013

This is a very nice hotel, seems new if not newly remodeled. It's right next to the Irving Convention Center, so you'll probably get a good deal if there is not convention happening during your stay. It's right night to the freeway and railway, so it can get noisy, especially if you have a room with a window facing the... More

Was this review helpful? Yes
Ben H, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear Whataload, Thank you for taking the time to share your recent experience at the Holiday Inn Express & Suites Irving Convention Center – Las Colinas. Without information back from our guests we have trouble finding ways we can improve our guest service. We are pleased to hear you enjoyed your stay and your comments will be shared with the... More

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Additional Information about Holiday Inn Express Hotel & Suites Irving North-Las Colinas

Address: 333 W John Carpenter Freeway, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Irving North-Las Colinas 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Irving North-Las Colinas
Irving Holiday Inn

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