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All 76 Irving hotels

Holiday Inn Express Hotel & Suites Irving North-Las Colinas

2.5 of 5 Hotel   |   333 W John Carpenter Freeway, Irving, TX 75038
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Ranked #20 of 76 Hotels in Irving
A recent review
4 of 5 stars Reviewed February 15, 2014
SLELWool Wool
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90 reviews from our community

Traveler rating
    41
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    9
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    3
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23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Irving North-Las Colinas
See the most recent reviews
A TripAdvisor Member
5 of 5 stars Reviewed March 7, 2014

First of all I would like to say that Jeremy Robert exemplified what I will call the home away from home experience. So let me start off by saying I was at another hotel the day before I checked into the Holiday Inn Express and the service was needless to say less than poor. So I called Holiday Inn and... More

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Thank you for the review of your stay at the Holiday Inn Express & Suites Irving Convention Center. We appreciate your feedback and certainly welcome your positive comments about our staff! We will be sure to review them with everyone, and look forward to inviting you back when you return to the area!! More

Wool
Top Contributor
98 reviews 98 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 15, 2014

I have stayed here several times and they are always friendly and helpful, the only downside there is no bar! They do however offer a shuttle service between the hotel and local bars and restaurants, and also a free shuttle to and from the airport. The rooms are spacious and clean. Oh and no feather pillows.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings SLELwool and thank you for your feedback! I'm glad everything went well such as the room size and our staff services. However I would like to apologize we aren't able to meet your needs with a bar and feather pillows. Just a reminder we do offer a complimentary manager's reception Monday through Thursday which includes free beer, wine, and... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2014

We stayed at the hotel for 2 nights. The rooms were large, clean and very comfortable. We did not have a rental car so used their 5 mile shuttle service to get to our destinations. We requested a ride to and from the DFW Airport, to the Irving Convention Center, and to the DART train (to go into Dallas). Every... More

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello Violet52 and thank you for sharing your experience with us! It brings us great pleasure knowing you had a comfortable and productive stay with us and were able to take advantage of our complimentary shuttle service. I'm also glad you were able to have some breakfast early and on the go to help you for the marathon. Again, thank... More

Carthage, Texas
1 review
5 of 5 stars Reviewed February 2, 2014 via mobile

I can't say enough great things about this Holiday Inn Express. The rooms are huge - with a sitting area and mini kitchen. We had plenty of towels for all four ladies. They let us have a late check out because we were running a half mararhon. They took us to the start line of the run and came immediately... More

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Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Vapi2421! Thank you for sharing your kind words about your experience here! I'm very pleased to know you were able to take advantage of our complimentary shuttle and found the rooms suitable for you all. Our number one goal is to have each of our guest feel at home away from home and I'm glad to see we hit... More

krung thep
Top Contributor
65 reviews 65 reviews
54 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 11, 2013

my first day with Holiday Inn Express was great and that gave me a fond with this brand. i selected las colinas is because of its distance to the DFW airport. it will be a stopover for me from Lovefield for a night before i depart from DFW. it was least expected that the winter storm cleon hit dallas during... More

Was this review helpful? Yes 1
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Gecko_Cheeko and thank your kind words regarding your stay with us! Our number one goal is to have each of our guests feel at home away from home and I'm truly glad we hit the mark! I'm also pleased to know you found our staff, rooms, and the many complimentary amenities we offer suitable to your needs. Your friends... More

Edmond, Oklahoma
Contributor
13 reviews 13 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2013

I liked the fact that we were greeted well and as loyalty members with drinks and snacks. Definitely went a long way, as we had driven about 3.5 hours on our way to get to the hotel. Only issue was getting the supposed 24-hour complimentary shuttle to show up on time early in the morning hours (6am). I'm sure had... More

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David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello Robby W, and thank you for taking the time to review your stay at the Holiday Inn Express Irving Convention Center. Without feedback from guests like you we have no way of knowing what areas we can improve upon to enhance all of our guests’ stays. We apologize for the inconvenience of the shuttle not being readily available and... More

Tyler, Texas
Top Contributor
72 reviews 72 reviews
29 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed December 3, 2013

I wasn't expecting all that much from this hotel when I stayed there for an event at the Irving Convention Center recently. That being the case, it met my expectations and served as a solid one-night's stay. I'm not so much disappointed with this hotel itself as I am that there isn't a better option closer to the convention center.... More

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello econometricsquant, and thank you for the feedback in regards to your stay at the Holiday Inn Express Irving Convention Center. Without feedback from guests we find it hard to determine where we did well and where we can improve. I'm gad to hear you enjoyed the hotel, and I will definitely bring to our owner's and the city's attention... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 13, 2013

My boyfriend and I stayed here for a convention and were pleased with our stay. The beds were similar to sleeping on a cloud. The hotel was quiet, especially for it being UT/OU weekend, and continental breakfast was delicious. The ladies kept things well stocked during breakfast. Only con was no hottub and one of the elevators kept breaking down.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings BaileyW and thank you for sharing your experience with us! I'm glad you guys had an enjoyable weekend and our beds were suitable to your needs. Please accept our apologies for any inconveniences you have have experienced with our elevator. We have addressed the issue. We hope to see you in the future if travels bring you to our... More

Chicago, Illinois
1 review
1 of 5 stars Reviewed September 18, 2013

I have stayed there three times over three consecutive weeks, for three days and two nights each. I am working nearby, and this is where my company booked me. Although the property looks clean, it does not smell clean. Although it is a non-smoking property, it actually smells like a lot of smoking goes on there and the management attempts... More

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello Les W. Thank you for taking the time to complete a review on your stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us... More

Dallas, Texas
2 reviews
5 of 5 stars Reviewed September 15, 2013

We stayed at the Holiday Inn Express Hotel & Suites, Irving North-Las Colinas during the Labor Day weekend. In addition to great customer service, clean room, comfortable bed, and plentiful breakfast bar - this property has a great location and easily accessible to business and entertainment in the North Texas region. When visiting Dallas we will stay here again and... More

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello EagleEye2020! Thank you for the review of your stay at the Holiday Inn Express Irving Convention Center. We're glad to hear that we were able to fulfill all of your needs and that our staff was accommodating. It's our number one goal to ensure everyone's stay is productive and pleasurable! We look forward to serving you again in the... More

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Additional Information about Holiday Inn Express Hotel & Suites Irving North-Las Colinas

Address: 333 W John Carpenter Freeway, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Irving North-Las Colinas 2.5*
Number of rooms: 128
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Also Known As:
Holiday Inn Express Hotel And Suites Irving North-Las Colinas
Irving Holiday Inn

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