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All 76 Irving hotels

Holiday Inn Express Hotel & Suites Irving North-Las Colinas

2.5 of 5 Hotel   |   333 W John Carpenter Freeway, Irving, TX 75038
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Ranked #20 of 76 Hotels in Irving
A recent review
3 of 5 stars Reviewed December 14, 2014
Danny R Gouda, The Netherlands
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106 reviews from our community

Traveler rating
    50
    34
    13
    6
    3
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24
10
10
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Irving North-Las Colinas
See the most recent reviews
Gouda, The Netherlands
Top Contributor
194 reviews 194 reviews
41 hotel reviews
817 helpful votes 817 helpful votes
3 of 5 stars Reviewed December 14, 2014

Great room (2 double bed Executive Suite) with a lot of space. Breakfast OK. But what a terrible service from the staff. Especially the ones at the front desk were very disappointing. Being a Platinum IHG member did not help either to get them any friendlier. Would never return here!!

Was this review helpful? Yes 2
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Danny R and thank you for sharing your experience with us. I regret to read our staff services were less than satisfactory for you and I would like to offer an apology for any inconveniences this may have caused! This is a matter we take seriously and please feel to reach out to me at my personal email to... More 

colleyville
Top Contributor
87 reviews 87 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 30, 2014

A nice, clean and quite place next to the Convention Center. The staff was always friendly and helpful. This would be a good place to stage explorations of the Dallas Fort Worth area as it between both cities. There is plenty of free parking and easy access to Highway 114.

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David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello druid5403 and thank you for your review of the Holiday Inn Express Irving Convention Center. It's our number one goal to make every guest feel that they had a productive and pleasurable stay, and I am glad to hear you found our facilities useful. I will share your comments with the team, and we look forward to serving you... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed November 18, 2014

A great place to stay, especially if you are staying there because of a function at the Convention Center. We had a problem with our 1st room; however, the general manager gave us a similar room with the same view within an hour of our lodging our complaint. He was very concerned, attentive, and accommodating. I was extremely impressed with... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello James M and wow, what a great review! Many thanks for your feedback and choosing our hotel during your event at the convention center. Our motto here is "it's all about the guest" and I'm truly happy to know we hit the mark. I'll be sure to pass along your kudos to the individuals you mentioned and we're highly... More 

Houston
2 reviews
5 of 5 stars Reviewed November 16, 2014

My fiancé and I only stayed one night, but the stay was amazing and left a lasting impression! The staff were friendly (most notably Tom and Brandon Lee) and they treated us like royalty. We weren't even IHG reward members upon arrival but became members quickly when Tom told us about the perks. Check-in and sign up was smooth despite... More 

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Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings LadyNRed111 and thank you for sharing your exciting experience with us! I'm very happy to know your expectations were not only met, but exceeded. I'll be sure to pass along your comments to those particular staff members as I know they will love to hear how they're doing. Congratulations on becoming a new rewards member and your business is... More 

Ada, Oklahoma, United States
1 review
5 of 5 stars Reviewed November 13, 2014

We stayed here for three days and two nights during a conference at the convention center. Everyone at our hotel went above and beyond anything I could have imagined. The staff not only took us back and forth to the conference, but also took us in the vans to lunch and supper anytime we asked. I have never experienced a... More 

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Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello Susan P and many thanks for your kind words! I'm extremely happy to know your conference event went so well and our staff helped you all to feel at home away from home. Our complimentary shuttle service is a huge perk at our hotel and I'm glad you were able to take advantage of that. I'll be sure to... More 

Indore, India
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 3, 2014

I had stayed in this hotel only for a day, but was amazed at the service provided by the team. I am an IHG Gold Elite member and was pleasantly treated with a welcome gift. I arrived quite early in the morning but to my surprise a room was ready (though standard check in time was around noon). This hotel... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Wow what a great review! Thank you very much for your kind words and choosing our hotel. I'm excited to know our property and staff helped to create a memorable experience for you. It's also great to know we hit the mark as excellence is what we strive for on a daily basis! We hope to see you again soon... More 

Top Contributor
96 reviews 96 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 17, 2014 via mobile

Stayed here for a week while I was in town on a business trip. Check in was smooth and quick. Room was nice, clean and spacious. Beds were Good as I notice some are hit and miss at holiday inn's. Lobby was nice, breakfast was included and good as well. Overall a solid trip away from home. Staff seemed friendly... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Bannuziata and a big thank you for letting us know how your experience was! I'm truly happy to know you felt at home while being away for an entire week. I understand that isn't always an easy thing to do and our staff, rooms, and complimentary hot breakfast helped to make it a memorable stay for you. We hope... More 

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

Dear Jeremy and Tom, David, Brandon, Ashley, Rosalinda, Richard, Eric, This trip was the best ever I experienced, from the all above mentioned they are great, caring, smiling individuals, they really want you to get the best and they drive you anywhere in a 5 mile range, which I HAVE NEVER SEEN BEFORE!!!! The rooms and the Breakfast are great,... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Wow! I cannot thank you enough for such a wonderful and kind review! Your friends here at the Holiday Inn Express Irving truly enjoyed having you two over the past month. I'm so glad to know you found our hotel a one of a kind and all of our staff members mentioned helped to make that possible. I'll be sure... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2014

Great place near airport. Clean, updated and very friendly staff. Beds and pillows were great. Was updated to a larger suite which was a nice surprise. Room was clean, but a little dark, could use brighter lighting & ceilings could use a fresh coat of paint to brighten it up a bit. Shower was great. Wifi was great. Overall a... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hi Randy K and many thanks for sharing your wonderful experience with us! It's feedback like yours that lets us know how we're doing. I appreciate your suggestion on the ceiling paint and that's something we will take into consideration. We hope to have you again in the future when travels bring you to our area! More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 10, 2014

I stayed for 3 nights. The room was beautiful, super clean, comfy bed, pillows....I can't say enough good things about it to be honest! The staff was terrific and very friendly. The breakfast selection was plentiful--you name it...they had it plus delicious coffee....tons more than I have ever seen anywhere! If you begin your day hungry...it's your fault because they... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Wacubby! I wanted to give a huge thanks for such a rewarding review. We take pride in ensuring all operations of the hotel exceed our guests expectations and I'm surely glad we hit the mark. I understand sleeping in hotels can be a challenge at times and I'm glad you found a place here that wasn't an issue for... More 

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Additional Information about Holiday Inn Express Hotel & Suites Irving North-Las Colinas

Address: 333 W John Carpenter Freeway, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Irving North-Las Colinas 2.5*
Number of rooms: 128
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Also Known As:
Holiday Inn Express Hotel And Suites Irving North-Las Colinas
Irving Holiday Inn
Hotel Style:
#16 Romantic Hotel in Irving
#22 Business Hotel in Irving

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