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Holiday Inn Express Hotel & Suites Irving North-Las Colinas

2.5 of 5
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333 W John Carpenter Freeway, Irving, TX 75038
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Holiday Inn Express Hotel & Suites Irving North-Las Colinas
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Ranked #19 of 76 Hotels in Irving
A recent review
4 of 5 stars Reviewed February 2, 2015
Laura R
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113 reviews from our community

Traveler rating
    53
    37
    14
    6
    3
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24
14
10
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Irving North-Las Colinas
See the most recent reviews
1 review
4 of 5 stars Reviewed February 2, 2015

I attended a training here and really appreciated the staff, the food bars, and the shuttle bus provided to guests of the hotel. Brandon Lee was an excellent driver, the coffee and tea were regularly refilled, the staff was polite.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Laura R and wow, thank you for such a nice review! I'm highly thrilled to know you had such a great experience here and you felt at home away from home. I'll be sure to pass along your kind comments to those particular staff members and we look forward to welcoming you back! More 

Isle of Skye, United Kingdom
Top Contributor
138 reviews 138 reviews
50 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 10, 2015

A great example of how a Holiday Inn should be run. All staff bent over backwards to assist guests. Rooms were spotlessly clean and breakfast room was also spotless.Only downside was you had to drive to get something to eat.

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello AnAislingSkye and thank you for your review of the Holiday Inn Express Irving Convention Center! I am very happy to see that our property met all of your needs; it's our number one goal to provide clean and friendly lodging accommodations to all of our guests and I am glad we were able to fulfill this for you. I... More 

usa
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 8, 2015

I got a good deal on this hotel. Las Colinas is a great area so I didn't think it could be a poor choice for just a night. As for cleanliness, the hotel itself was very clean. It appeared well kept up with and fairly new. The carpeting in the room looked like it had been very quickly vacuumed and... More 

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David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello hebkram and thank you for your feedback about your stay at the Holiday Inn Express Irving Convention Center. We value all guest feedback and I am glad to see that you felt our staff service levels and cleanliness exceeded your expectations. Your breakfast experience is a concern and I will be sure to review your comments with my F&B... More 

Green Bay, Wisconsin
Top Contributor
94 reviews 94 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 5, 2015

This property was just as expected. A solid Holiday Inn. The rooms were clean but housekeeping left all my used towels on the bathtub ledge. Pancake machine was out of order, bananas were quite brown, and cereal a bit stale. Enjoyed the Happy Hour but the chili was quite greasy. Other offerings were fine. The help was quite friendly and... More 

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David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello Babete and thank you for your review of the Holiday Inn Express Irving Convention Center. We value guest feedback so we have a better idea as to where we are doing well and where we need to improve. I am glad you found our accommodations clean and comfortable, and that you found our staff is friendly as well. Your... More 

Borehamwood, United Kingdom
Top Contributor
101 reviews 101 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 4, 2015

I found this stay perfect in almost every way. The room we occupied No 423 with queen bed was spacious comfortable and very well equipped and maintained plus quiet. All staff were extremely helpful and friendly especially front desk ,breakfast lady and you will enjoy an ample complimentary breakfast though of course not entirely to our English taste. This is... More 

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David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello cornishpasty672161 and thank you for your review of the Holiday Inn Express Irving Convention Center. I am glad to see that you found our accommodations fit for your needs and that your stay was pleasurable. I will be sure to share these comments with the staff and we look forward to serving you again if your travels bring you... More 

Austin, Texas, United States
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 29, 2014

I am in Dallas area frequently and often struggle to find an IHG property close to where I want to be and without major road construction. I stayed at this hotel and found it to very nice, friendly staff and close most of the accounts I need to visit. I had a room upgrade to a mini suite...this was perfect... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings James R and many thanks for sharing your positive feedback! I'm thrilled to know you have found an IHG hotel which you can call home upon making business calls to your accounts in our local market. We strive for excellence and I'm glad to know our suites and staff helped to make a lasting impression for you. We look... More 

Mobile, Alabama
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 16, 2014

Arrived at DFW on a late flight and was leaving very early the next morning. Needed a hotel with a shuttle to DFW, close to the airport, and a safe place to sleep. This Holiday Inn provided everything I was looking for. The shuttle pickup couldn't have been easier, the hotel staff was very pleasant upon our arrival, and the... More 

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Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello and many thanks for such a wonderful review! I'm so very our complimentary shuttle services suited your needs and helped to provide an easy and safe transport to and from the DFW airport. We strive to make traveling as easy as possible for our guests while also having a productive stay. I'm more than happy we hit that mark... More 

Gouda, The Netherlands
Top Contributor
201 reviews 201 reviews
41 hotel reviews
930 helpful votes 930 helpful votes
3 of 5 stars Reviewed December 14, 2014

Great room (2 double bed Executive Suite) with a lot of space. Breakfast OK. But what a terrible service from the staff. Especially the ones at the front desk were very disappointing. Being a Platinum IHG member did not help either to get them any friendlier. Would never return here!!

Was this review helpful? Yes 3
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Danny R and thank you for sharing your experience with us. I regret to read our staff services were less than satisfactory for you and I would like to offer an apology for any inconveniences this may have caused! This is a matter we take seriously and please feel to reach out to me at my personal email to... More 

colleyville
Top Contributor
163 reviews 163 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed November 30, 2014

A nice, clean and quite place next to the Convention Center. The staff was always friendly and helpful. This would be a good place to stage explorations of the Dallas Fort Worth area as it between both cities. There is plenty of free parking and easy access to Highway 114.

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello druid5403 and thank you for your review of the Holiday Inn Express Irving Convention Center. It's our number one goal to make every guest feel that they had a productive and pleasurable stay, and I am glad to hear you found our facilities useful. I will share your comments with the team, and we look forward to serving you... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed November 18, 2014

A great place to stay, especially if you are staying there because of a function at the Convention Center. We had a problem with our 1st room; however, the general manager gave us a similar room with the same view within an hour of our lodging our complaint. He was very concerned, attentive, and accommodating. I was extremely impressed with... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello James M and wow, what a great review! Many thanks for your feedback and choosing our hotel during your event at the convention center. Our motto here is "it's all about the guest" and I'm truly happy to know we hit the mark. I'll be sure to pass along your kudos to the individuals you mentioned and we're highly... More 

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