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Holiday Inn Express Hotel & Suites Irving North-Las Colinas

#20 of 77 Hotels in Irving
Certificate of Excellence
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333 W John Carpenter Freeway, Irving, TX 75038
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Holiday Inn Express Hotel & Suites Irving North-Las Colinas
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Holiday Inn Express Hotel & Suites Irving North-Las Colinas
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122 Reviews from our TripAdvisor Community

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Traveler rating
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    37
    16
    7
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (122)
  • Mar-May only
    (31)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (27)
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Justice, Illinois
5 of 5 stars Reviewed 1 week ago

My Experience of the Hotel was very good! Breakfast was yummy and the room was great! Most importantly the Shuttle Driver we had made our ride to our destination enjoyable every time! BrandonLee was a great driver and had a very nice and funny personality. he helped out other individuals in the van to get either discounted dinner meal or... More 

Was this review helpful? Yes
Corynne T, Sales Coordinator at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

WOW! Thank you for your kind review! We always appreciate our customer feedback and use it to better serve our guests in the future. I'll be sure to pass along your comments and appreciation to Brandon Lee, as I know he will be as excited to read this as the rest of our staff. We hope to help make your... More 

Joliet, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel for work. It was nice that the Shuttle would take you anywhere within 5 miles since we didn't have a car. Had the a Driver named Brandon Lee who picked us up a few times. He always had a smile on his face and would ask us questions that the other drivers wouldn't. For Example:how are... More 

Was this review helpful? Yes
Corynne T, Sales Coordinator at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Thank you so much for taking the time to review our property! On behalf of myself and the hotel, we cannot thank you enough for taking the time to let us know how we're doing. I am so glad you were able to take advantage of our courtesy shuttle during your stay. I'll be sure to pass along your kind... More 

San Antonio, Texas
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The location of this hotel is convenient. Easy access and low traffic area. Rates are lower on the weekend. Cons: really loud noise in our room. Seemed like it was the hot water heater or A/c unit. Awful view from our room if the A/C units. Door next to our room was labeled employees so not sure if perhaps it... More 

Was this review helpful? Yes
Corynne T, Sales Coordinator at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

We appreciate you taking the time to review our property. The feedback from our guests is very important, as it helps us see what we can do to ensure that they enjoy their stay and feel at home. I sincerely apologize for the noise level in your room and our breakfast fell below your expectations. These matters will be brought... More 

Lehi, Utah
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff at this hotel is excellent!! I feel they went out of their way to really provide an excellent guest experience for me. I have stayed at hotels for three times the price of this hotel and I was not treated as well as i was here. They were very welcoming and helpful in all matters. I stayed there... More 

Was this review helpful? Yes
Corynne T, Sales Coordinator at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Thank you so much for your review! We always try to make our guests feel welcome and at home while their with us and it's rewarding to see we have accomplished just that. I will make sure to pass along your kind words to our team members! We enjoyed you staying with us and look forward to having you back... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I redeemed points for our stay at this hotel on June 27th, 2015, but we were given a King Suite for the same point value as a standard room. I think it might have been the manager who checked me in, but he was super friendly and polite. The room was immaculately clean and the bed was comfortable and just... More 

Was this review helpful? Yes
Corynne T, Sales Coordinator at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Wow! Thank you for your kind review! I'm happy that our team met and exceeded your expectations. We truly appreciate you staying with us and we look forward to seeing you during your next visit to the Irving/Las Colinas area! More 

Bastrop, Texas
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 19, 2015

The rooms are dark and drab. Suite has three chairs, no couch and very dated. Has a " kitchenette with granite counter but the rest is very dated. Rooms are poorly layed out and the whole place smells like old socks. Linens could use replacing. Does have flat screen tv and the typical breakfast. Location was good for my needs... More 

Was this review helpful? Yes
Corynne T, Sales Coordinator at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Thank you for taking the time to review our property. I want to sincerely apologize that your room was not up to either your or our standards. Your feedback is important to the success of the hotel, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We... More 

Lincoln, Nebraska
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 14, 2015

My room had noisy AC and a torn desk chair, features expected in any number of lesser establishments. That chair could not have been overlooked by maintenance like the AC? Also, a large convention next door means many guests waiting for breakfast on Saturday and Sunday morning, causing much waiting, crowding, running out of food items, etc. Normally breakfast is... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear HuskerbahnJoe, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I sincerely apologize that our air conditioning system and breakfast service fell below your expectations. Your comments are important to the... More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed June 9, 2015

Recently had a 10 day stay at Holiday Inn Express and thoroughly enjoyed the hotel. Perfect location made it easy to get to class and local restaurants. The room was ultra clean and the king size bed was very comfortable. Nice lobby with big TVs and plenty of seating. Pool was a good size and very clean! Delicious hot breakfast... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

What a great review! On behalf of myself and your friends here at the HIE Irving Convention Center, we cannot thank you enough for taking the time to let us know how well we're doing. I'll be sure to pass along your comments to our staff and in particular Brandon, who I know will be just as excited to read... More 

Victoria, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 8, 2015

Check in was June 6th 2015. The 50th wedding anniversary had rooms blocked for us. The rate we paid was very reasonable for the king size bed/room. The rooms are rather larger than what I have stayed at other holiday inns. It was very comfortable. Check in took a bit longer than I expected with one person in front of... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

We truly enjoyed having you all for the anniversary party! Your feedback is highly appreciated and I'm happy to see everything went well. Our staff truly serves from the heart and its so rewarding to hear about its positive impact. I appreciate you pointing out the minor issue with the check in process and I'll be sure this is corrected... More 

Tulsa, Oklahoma
Level Contributor
76 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed April 20, 2015

AKA, Holiday Inn Express & Suites IRVING CONV CTR - LAS COLINAS. Not the closest hotel to DFW but the hotel offers free shuttle to and from the airport (and the 5 mile radius area) and the hotel offers the DART Orange Line. The Irving Convention Center and the associated DART Irving Convention Center stop is within walking distance. Dallas... More 

Was this review helpful? Yes 1
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello and thank you kindly for your wonderful feedback! It's great to see you adventured out and found many wonderful things the DFW metroplex has to offer. Irving has a great variety of dining options and Indian cuisine being one of them. Our ever growing public transportation system the DART rail is conveniently located close to our hotel. This is... More 

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Hotel Las Colinas
#52 of 77 in Irving
3.5 of 5 stars 236 reviews
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