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All 76 Irving hotels

Holiday Inn Express Hotel & Suites Irving North-Las Colinas

2.5 of 5 Hotel   |   333 W John Carpenter Freeway, Irving, TX 75038
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Ranked #20 of 76 Hotels in Irving
A recent review
5 of 5 stars reviewed 2 weeks ago
SLELWool Wool
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105 reviews from our community

Traveler rating
    49
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    13
    6
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wool
Top Contributor
123 reviews 123 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the third time I have stayed at this location, and I am certain it will not be the last. The staff are very friendly and helpful, the rooms are nice and clean, and they are more than willing to run you to various locations, including the airport, as there is nothing within walking distance. This can save a... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Wow, thank you for such a nice review! We're so very happy to know our hotel and accommodations such as our shuttle services were suitable to your needs. I'll be sure to pass along your comments to our staff as they too will be excited. We greatly appreciate your repeat business and cannot wait to serve you again here soon! More 

Davis, Oklahoma, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

While awaiting an early morning flight we stayed at the Holiday Inn Express, mostly because we can leave our car while on our trip. Nice and helpful front desk staff. Rooms are average, we got a suite upgrade and lost out on our king or queen bed. Will be a restless night in the small bed. Will be staying again... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello jermhall and thank you for your review! We hope you guys have a wonderful trip and we look forward to having you back. We'll be sure to get you into that king upon your return Safe travels. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I attended a training here and really appreciated the staff, the food bars, and the shuttle bus provided to guests of the hotel. Brandon Lee was an excellent driver, the coffee and tea were regularly refilled, the staff was polite.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Laura R and wow, thank you for such a nice review! I'm highly thrilled to know you had such a great experience here and you felt at home away from home. I'll be sure to pass along your kind comments to those particular staff members and we look forward to welcoming you back! More 

Isle of Skye, United Kingdom
Top Contributor
138 reviews 138 reviews
50 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 10, 2015

A great example of how a Holiday Inn should be run. All staff bent over backwards to assist guests. Rooms were spotlessly clean and breakfast room was also spotless.Only downside was you had to drive to get something to eat.

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David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello AnAislingSkye and thank you for your review of the Holiday Inn Express Irving Convention Center! I am very happy to see that our property met all of your needs; it's our number one goal to provide clean and friendly lodging accommodations to all of our guests and I am glad we were able to fulfill this for you. I... More 

usa
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 8, 2015

I got a good deal on this hotel. Las Colinas is a great area so I didn't think it could be a poor choice for just a night. As for cleanliness, the hotel itself was very clean. It appeared well kept up with and fairly new. The carpeting in the room looked like it had been very quickly vacuumed and... More 

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello hebkram and thank you for your feedback about your stay at the Holiday Inn Express Irving Convention Center. We value all guest feedback and I am glad to see that you felt our staff service levels and cleanliness exceeded your expectations. Your breakfast experience is a concern and I will be sure to review your comments with my F&B... More 

Green Bay, Wisconsin
Top Contributor
94 reviews 94 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 5, 2015

This property was just as expected. A solid Holiday Inn. The rooms were clean but housekeeping left all my used towels on the bathtub ledge. Pancake machine was out of order, bananas were quite brown, and cereal a bit stale. Enjoyed the Happy Hour but the chili was quite greasy. Other offerings were fine. The help was quite friendly and... More 

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello Babete and thank you for your review of the Holiday Inn Express Irving Convention Center. We value guest feedback so we have a better idea as to where we are doing well and where we need to improve. I am glad you found our accommodations clean and comfortable, and that you found our staff is friendly as well. Your... More 

Borehamwood, United Kingdom
Top Contributor
99 reviews 99 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 4, 2015

I found this stay perfect in almost every way. The room we occupied No 423 with queen bed was spacious comfortable and very well equipped and maintained plus quiet. All staff were extremely helpful and friendly especially front desk ,breakfast lady and you will enjoy an ample complimentary breakfast though of course not entirely to our English taste. This is... More 

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David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello cornishpasty672161 and thank you for your review of the Holiday Inn Express Irving Convention Center. I am glad to see that you found our accommodations fit for your needs and that your stay was pleasurable. I will be sure to share these comments with the staff and we look forward to serving you again if your travels bring you... More 

Austin, Texas, United States
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2014

I am in Dallas area frequently and often struggle to find an IHG property close to where I want to be and without major road construction. I stayed at this hotel and found it to very nice, friendly staff and close most of the accounts I need to visit. I had a room upgrade to a mini suite...this was perfect... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings James R and many thanks for sharing your positive feedback! I'm thrilled to know you have found an IHG hotel which you can call home upon making business calls to your accounts in our local market. We strive for excellence and I'm glad to know our suites and staff helped to make a lasting impression for you. We look... More 

Mobile, Alabama
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 16, 2014

Arrived at DFW on a late flight and was leaving very early the next morning. Needed a hotel with a shuttle to DFW, close to the airport, and a safe place to sleep. This Holiday Inn provided everything I was looking for. The shuttle pickup couldn't have been easier, the hotel staff was very pleasant upon our arrival, and the... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello and many thanks for such a wonderful review! I'm so very our complimentary shuttle services suited your needs and helped to provide an easy and safe transport to and from the DFW airport. We strive to make traveling as easy as possible for our guests while also having a productive stay. I'm more than happy we hit that mark... More 

Gouda, The Netherlands
Top Contributor
193 reviews 193 reviews
40 hotel reviews
816 helpful votes 816 helpful votes
3 of 5 stars Reviewed December 14, 2014

Great room (2 double bed Executive Suite) with a lot of space. Breakfast OK. But what a terrible service from the staff. Especially the ones at the front desk were very disappointing. Being a Platinum IHG member did not help either to get them any friendlier. Would never return here!!

Was this review helpful? Yes 2
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Danny R and thank you for sharing your experience with us. I regret to read our staff services were less than satisfactory for you and I would like to offer an apology for any inconveniences this may have caused! This is a matter we take seriously and please feel to reach out to me at my personal email to... More 

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Additional Information about Holiday Inn Express Hotel & Suites Irving North-Las Colinas

Address: 333 W John Carpenter Freeway, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Irving North-Las Colinas 2.5*
Number of rooms: 128
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Also Known As:
Holiday Inn Express Hotel And Suites Irving North-Las Colinas
Irving Holiday Inn
Hotel Style:
#16 Romantic Hotel in Irving
#23 Business Hotel in Irving

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