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Holiday Inn Express Hotel & Suites Irving North-Las Colinas

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333 W John Carpenter Freeway, Irving, TX 75038
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Holiday Inn Express Hotel & Suites Irving North-Las Colinas
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Ranked #18 of 76 Hotels in Irving
A recent review
5 of 5 stars reviewed 2 weeks ago
smithju Tyler, Texas
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109 reviews from our community

Traveler rating
    51
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    13
    6
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tyler, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We picked this hotel based on price and shuttle times for an early flight. Left car for 5 days--no incidents. Quiet room-even on top floor. Wake-up call scheduled as requested Nice staff. Prompt shuttle--didn't have to wait at the airport upon arrival back. Great place.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings! Your wonderful and kind feedback is truly appreciated! It's rewarding to know you found our hotel a perfect fit from the start to the end of your journey. Leaving your vehicle behind during a trip can be worrisome and I'm happy to know it was safe and sound as expected. We hope your trip was as good as your... More 

Toronto, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whoever designed this hotel, had an excellent sense of space and the needs of travelers, if not of color which is various uninspiring shades of brown. The lobby is spacious with comfortable leather furniture, a television and tables for breakfast or meeting with friends. Our room was particularly well laid out, larger than most, with a seating area and small... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Laura M and many, many thanks for sharing such a detailed experience of your stay. It truly gives us the feedback we're looking for in many different aspects of the hotel to monitor our progress. A great benefit of our hotel is indeed the size of our suites and I'm glad to know you felt at home. We understand... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My visit here was pleasant and very quiet. They offer drinks and finger food downstairs in the evening. Front desk was very nice. They offered a shuttle 24 hours which was nice especially since the weather was terrible out but it only goes in a 5 mile/ 5 min radius.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello and many thanks for your kind review! I understand not being able to leave because of weather issues can be quite frustrating and I'm glad to see you were able to take advantage of our many accommodations and make the best of it. We sincerely appreciate your business as we know you have many options to choose from when... More 

ft worth texas
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we walked in late on a Sunday night- Tom was very polite, helpful throughout our two night stay. Also the young lady that drove the shuttle was very helpful as well. We came in at last minute with the ice storm and they were very accomodating! Thank you for making our stay fabulous.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Thank you so very much for your kind feedback! It truly is rewarding to know we helped to make a great stay and positive lasting impression for you. I'll be sure to pass along your kind words to those particular staff members. We know you have many choices when choosing a hotel and we sincerely appreciate you picking us! We... More 

Wool
Top Contributor
128 reviews 128 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 12, 2015

This is the third time I have stayed at this location, and I am certain it will not be the last. The staff are very friendly and helpful, the rooms are nice and clean, and they are more than willing to run you to various locations, including the airport, as there is nothing within walking distance. This can save a... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Wow, thank you for such a nice review! We're so very happy to know our hotel and accommodations such as our shuttle services were suitable to your needs. I'll be sure to pass along your comments to our staff as they too will be excited. We greatly appreciate your repeat business and cannot wait to serve you again here soon! More 

Davis, Oklahoma, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 10, 2015

While awaiting an early morning flight we stayed at the Holiday Inn Express, mostly because we can leave our car while on our trip. Nice and helpful front desk staff. Rooms are average, we got a suite upgrade and lost out on our king or queen bed. Will be a restless night in the small bed. Will be staying again... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello jermhall and thank you for your review! We hope you guys have a wonderful trip and we look forward to having you back. We'll be sure to get you into that king upon your return Safe travels. More 

1 review
4 of 5 stars Reviewed February 2, 2015

I attended a training here and really appreciated the staff, the food bars, and the shuttle bus provided to guests of the hotel. Brandon Lee was an excellent driver, the coffee and tea were regularly refilled, the staff was polite.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Laura R and wow, thank you for such a nice review! I'm highly thrilled to know you had such a great experience here and you felt at home away from home. I'll be sure to pass along your kind comments to those particular staff members and we look forward to welcoming you back! More 

Isle of Skye, United Kingdom
Top Contributor
138 reviews 138 reviews
50 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 10, 2015

A great example of how a Holiday Inn should be run. All staff bent over backwards to assist guests. Rooms were spotlessly clean and breakfast room was also spotless.Only downside was you had to drive to get something to eat.

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello AnAislingSkye and thank you for your review of the Holiday Inn Express Irving Convention Center! I am very happy to see that our property met all of your needs; it's our number one goal to provide clean and friendly lodging accommodations to all of our guests and I am glad we were able to fulfill this for you. I... More 

usa
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 8, 2015

I got a good deal on this hotel. Las Colinas is a great area so I didn't think it could be a poor choice for just a night. As for cleanliness, the hotel itself was very clean. It appeared well kept up with and fairly new. The carpeting in the room looked like it had been very quickly vacuumed and... More 

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello hebkram and thank you for your feedback about your stay at the Holiday Inn Express Irving Convention Center. We value all guest feedback and I am glad to see that you felt our staff service levels and cleanliness exceeded your expectations. Your breakfast experience is a concern and I will be sure to review your comments with my F&B... More 

Green Bay, Wisconsin
Top Contributor
94 reviews 94 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 5, 2015

This property was just as expected. A solid Holiday Inn. The rooms were clean but housekeeping left all my used towels on the bathtub ledge. Pancake machine was out of order, bananas were quite brown, and cereal a bit stale. Enjoyed the Happy Hour but the chili was quite greasy. Other offerings were fine. The help was quite friendly and... More 

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello Babete and thank you for your review of the Holiday Inn Express Irving Convention Center. We value guest feedback so we have a better idea as to where we are doing well and where we need to improve. I am glad you found our accommodations clean and comfortable, and that you found our staff is friendly as well. Your... More 

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