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Holiday Inn Express Hotel & Suites Irving North-Las Colinas

#18 of 76 Hotels in Irving
Certificate of Excellence
2.5 of 5
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333 W John Carpenter Freeway, Irving, TX 75038
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Holiday Inn Express Hotel & Suites Irving North-Las Colinas
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Ranked #18 of 76 Hotels in Irving
Certificate of Excellence
A recent review
4 of 5 stars Reviewed April 20, 2015
view-with-a-room Tulsa, Oklahoma
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113 reviews from our community

Traveler rating
    53
    37
    14
    6
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa, Oklahoma
Top Contributor
68 reviews 68 reviews
42 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 20, 2015

AKA, Holiday Inn Express & Suites IRVING CONV CTR - LAS COLINAS. Not the closest hotel to DFW but the hotel offers free shuttle to and from the airport (and the 5 mile radius area) and the hotel offers the DART Orange Line. The Irving Convention Center and the associated DART Irving Convention Center stop is within walking distance. Dallas... More 

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Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello and thank you kindly for your wonderful feedback! It's great to see you adventured out and found many wonderful things the DFW metroplex has to offer. Irving has a great variety of dining options and Indian cuisine being one of them. Our ever growing public transportation system the DART rail is conveniently located close to our hotel. This is... More 

1 review
5 of 5 stars Reviewed April 19, 2015 via mobile

The shuttle ride to and from the airport was amazing! We were taken in a really timely manner and any staff we came in contact with was so friendly and courteous. Brandon the shuttle driver is very nice!

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings and many thanks for your kind feedback! I'm so happy to hear its was a pleasant experience using our complimentary 24 hour shuttle service. I"ll be sure to pass along your kudos to Brandon as well! We strive for excellent guest services and it's rewarding to know we hit the mark! Again, thank you and we hope to be... More 

London, UK
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 16, 2015 via mobile

Our room faced the freeway and railway and the noise was loud enough to make sleeping difficult. Also the air con is right by the bed and was louder than the traffic so we had to sleep with it off - and then the room was far too hot. The pricing seemed high compared with other places we've stayed recently... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings and thank you kindly for sharing your experience with us! I'm sorry for the issues you experienced during your visit and your stay wasn't to standards. I'll be sure to review with our front office staff on proper check in procedures to ensure we're hitting all the marks. Please note we have tentative plans for a full property renovation... More 

Mesquite, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

HOSPITALITY--was excellent. I was greeted or thanked consistently throughout my stay. Staff was very efficient and accommodating. I was there for a conference at the convention center next door. The hotel provided round-the-clock shuttle service to and from any nearby destination, whenever it was needed. Drivers were courteous and friendly and outgoing. LOBBY--was very comfortable and inviting. WiFi--was free and... More 

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Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Wow! What a great review and many, many thanks for sharing your experience with us! I'm so happy to see all phases of your stay met and exceeded your needs. We constantly strive as a team for perfection and to have each one of our guests feel at home away from home and it truly is rewarding to see we... More 

Tyler, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 13, 2015

We picked this hotel based on price and shuttle times for an early flight. Left car for 5 days--no incidents. Quiet room-even on top floor. Wake-up call scheduled as requested Nice staff. Prompt shuttle--didn't have to wait at the airport upon arrival back. Great place.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings! Your wonderful and kind feedback is truly appreciated! It's rewarding to know you found our hotel a perfect fit from the start to the end of your journey. Leaving your vehicle behind during a trip can be worrisome and I'm happy to know it was safe and sound as expected. We hope your trip was as good as your... More 

Toronto, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 9, 2015

Whoever designed this hotel, had an excellent sense of space and the needs of travelers, if not of color which is various uninspiring shades of brown. The lobby is spacious with comfortable leather furniture, a television and tables for breakfast or meeting with friends. Our room was particularly well laid out, larger than most, with a seating area and small... More 

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Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Laura M and many, many thanks for sharing such a detailed experience of your stay. It truly gives us the feedback we're looking for in many different aspects of the hotel to monitor our progress. A great benefit of our hotel is indeed the size of our suites and I'm glad to know you felt at home. We understand... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 5, 2015

My visit here was pleasant and very quiet. They offer drinks and finger food downstairs in the evening. Front desk was very nice. They offered a shuttle 24 hours which was nice especially since the weather was terrible out but it only goes in a 5 mile/ 5 min radius.

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Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello and many thanks for your kind review! I understand not being able to leave because of weather issues can be quite frustrating and I'm glad to see you were able to take advantage of our many accommodations and make the best of it. We sincerely appreciate your business as we know you have many options to choose from when... More 

ft worth texas
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 28, 2015

From the moment we walked in late on a Sunday night- Tom was very polite, helpful throughout our two night stay. Also the young lady that drove the shuttle was very helpful as well. We came in at last minute with the ice storm and they were very accomodating! Thank you for making our stay fabulous.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Thank you so very much for your kind feedback! It truly is rewarding to know we helped to make a great stay and positive lasting impression for you. I'll be sure to pass along your kind words to those particular staff members. We know you have many choices when choosing a hotel and we sincerely appreciate you picking us! We... More 

Wool
Top Contributor
137 reviews 137 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 12, 2015

This is the third time I have stayed at this location, and I am certain it will not be the last. The staff are very friendly and helpful, the rooms are nice and clean, and they are more than willing to run you to various locations, including the airport, as there is nothing within walking distance. This can save a... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Wow, thank you for such a nice review! We're so very happy to know our hotel and accommodations such as our shuttle services were suitable to your needs. I'll be sure to pass along your comments to our staff as they too will be excited. We greatly appreciate your repeat business and cannot wait to serve you again here soon! More 

Davis, Oklahoma, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 10, 2015

While awaiting an early morning flight we stayed at the Holiday Inn Express, mostly because we can leave our car while on our trip. Nice and helpful front desk staff. Rooms are average, we got a suite upgrade and lost out on our king or queen bed. Will be a restless night in the small bed. Will be staying again... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello jermhall and thank you for your review! We hope you guys have a wonderful trip and we look forward to having you back. We'll be sure to get you into that king upon your return Safe travels. More 

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