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Holiday Inn Express Hotel & Suites Irving North-Las Colinas

#21 of 76 Hotels in Irving
Certificate of Excellence
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333 W John Carpenter Freeway, Irving, TX 75038
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Holiday Inn Express Hotel & Suites Irving North-Las Colinas
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118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I redeemed points for our stay at this hotel on June 27th, 2015, but we were given a King Suite for the same point value as a standard room. I think it might have been the manager who checked me in, but he was super friendly and polite. The room was immaculately clean and the bed was comfortable and just... More 

Was this review helpful? Yes
Bastrop, Texas
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are dark and drab. Suite has three chairs, no couch and very dated. Has a " kitchenette with granite counter but the rest is very dated. Rooms are poorly layed out and the whole place smells like old socks. Linens could use replacing. Does have flat screen tv and the typical breakfast. Location was good for my needs... More 

Was this review helpful? Yes
Corynne T, Sales Coordinator at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Thank you for taking the time to review our property. I want to sincerely apologize that your room was not up to either your or our standards. Your feedback is important to the success of the hotel, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We... More 

Lincoln, Nebraska
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My room had noisy AC and a torn desk chair, features expected in any number of lesser establishments. That chair could not have been overlooked by maintenance like the AC? Also, a large convention next door means many guests waiting for breakfast on Saturday and Sunday morning, causing much waiting, crowding, running out of food items, etc. Normally breakfast is... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Dear HuskerbahnJoe, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I sincerely apologize that our air conditioning system and breakfast service fell below your expectations. Your comments are important to the... More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Recently had a 10 day stay at Holiday Inn Express and thoroughly enjoyed the hotel. Perfect location made it easy to get to class and local restaurants. The room was ultra clean and the king size bed was very comfortable. Nice lobby with big TVs and plenty of seating. Pool was a good size and very clean! Delicious hot breakfast... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

What a great review! On behalf of myself and your friends here at the HIE Irving Convention Center, we cannot thank you enough for taking the time to let us know how well we're doing. I'll be sure to pass along your comments to our staff and in particular Brandon, who I know will be just as excited to read... More 

Victoria, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in was June 6th 2015. The 50th wedding anniversary had rooms blocked for us. The rate we paid was very reasonable for the king size bed/room. The rooms are rather larger than what I have stayed at other holiday inns. It was very comfortable. Check in took a bit longer than I expected with one person in front of... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

We truly enjoyed having you all for the anniversary party! Your feedback is highly appreciated and I'm happy to see everything went well. Our staff truly serves from the heart and its so rewarding to hear about its positive impact. I appreciate you pointing out the minor issue with the check in process and I'll be sure this is corrected... More 

Tulsa, Oklahoma
Level Contributor
72 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed April 20, 2015

AKA, Holiday Inn Express & Suites IRVING CONV CTR - LAS COLINAS. Not the closest hotel to DFW but the hotel offers free shuttle to and from the airport (and the 5 mile radius area) and the hotel offers the DART Orange Line. The Irving Convention Center and the associated DART Irving Convention Center stop is within walking distance. Dallas... More 

Was this review helpful? Yes 1
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello and thank you kindly for your wonderful feedback! It's great to see you adventured out and found many wonderful things the DFW metroplex has to offer. Irving has a great variety of dining options and Indian cuisine being one of them. Our ever growing public transportation system the DART rail is conveniently located close to our hotel. This is... More 

1 review
5 of 5 stars Reviewed April 19, 2015 via mobile

The shuttle ride to and from the airport was amazing! We were taken in a really timely manner and any staff we came in contact with was so friendly and courteous. Brandon the shuttle driver is very nice!

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings and many thanks for your kind feedback! I'm so happy to hear its was a pleasant experience using our complimentary 24 hour shuttle service. I"ll be sure to pass along your kudos to Brandon as well! We strive for excellent guest services and it's rewarding to know we hit the mark! Again, thank you and we hope to be... More 

London, UK
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 16, 2015 via mobile

Our room faced the freeway and railway and the noise was loud enough to make sleeping difficult. Also the air con is right by the bed and was louder than the traffic so we had to sleep with it off - and then the room was far too hot. The pricing seemed high compared with other places we've stayed recently... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings and thank you kindly for sharing your experience with us! I'm sorry for the issues you experienced during your visit and your stay wasn't to standards. I'll be sure to review with our front office staff on proper check in procedures to ensure we're hitting all the marks. Please note we have tentative plans for a full property renovation... More 

Mesquite, Texas
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

HOSPITALITY--was excellent. I was greeted or thanked consistently throughout my stay. Staff was very efficient and accommodating. I was there for a conference at the convention center next door. The hotel provided round-the-clock shuttle service to and from any nearby destination, whenever it was needed. Drivers were courteous and friendly and outgoing. LOBBY--was very comfortable and inviting. WiFi--was free and... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Wow! What a great review and many, many thanks for sharing your experience with us! I'm so happy to see all phases of your stay met and exceeded your needs. We constantly strive as a team for perfection and to have each one of our guests feel at home away from home and it truly is rewarding to see we... More 

Tyler, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 13, 2015

We picked this hotel based on price and shuttle times for an early flight. Left car for 5 days--no incidents. Quiet room-even on top floor. Wake-up call scheduled as requested Nice staff. Prompt shuttle--didn't have to wait at the airport upon arrival back. Great place.

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings! Your wonderful and kind feedback is truly appreciated! It's rewarding to know you found our hotel a perfect fit from the start to the end of your journey. Leaving your vehicle behind during a trip can be worrisome and I'm happy to know it was safe and sound as expected. We hope your trip was as good as your... More 

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