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All 76 Irving hotels

Holiday Inn Express Hotel & Suites Irving North-Las Colinas

2.5 of 5 Hotel   |   333 W John Carpenter Freeway, Irving, TX 75038
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Ranked #19 of 76 Hotels in Irving
A recent review
4 of 5 stars reviewed 2 weeks ago
AnAislingSkye Isle of Skye, United Kingdom
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102 reviews from our community

Traveler rating
    48
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    12
    6
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Isle of Skye, United Kingdom
Top Contributor
138 reviews 138 reviews
50 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great example of how a Holiday Inn should be run. All staff bent over backwards to assist guests. Rooms were spotlessly clean and breakfast room was also spotless.Only downside was you had to drive to get something to eat.

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello AnAislingSkye and thank you for your review of the Holiday Inn Express Irving Convention Center! I am very happy to see that our property met all of your needs; it's our number one goal to provide clean and friendly lodging accommodations to all of our guests and I am glad we were able to fulfill this for you. I... More 

usa
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I got a good deal on this hotel. Las Colinas is a great area so I didn't think it could be a poor choice for just a night. As for cleanliness, the hotel itself was very clean. It appeared well kept up with and fairly new. The carpeting in the room looked like it had been very quickly vacuumed and... More 

Was this review helpful? Yes
David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello hebkram and thank you for your feedback about your stay at the Holiday Inn Express Irving Convention Center. We value all guest feedback and I am glad to see that you felt our staff service levels and cleanliness exceeded your expectations. Your breakfast experience is a concern and I will be sure to review your comments with my F&B... More 

Green Bay, Wisconsin
Top Contributor
91 reviews 91 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This property was just as expected. A solid Holiday Inn. The rooms were clean but housekeeping left all my used towels on the bathtub ledge. Pancake machine was out of order, bananas were quite brown, and cereal a bit stale. Enjoyed the Happy Hour but the chili was quite greasy. Other offerings were fine. The help was quite friendly and... More 

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David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello Babete and thank you for your review of the Holiday Inn Express Irving Convention Center. We value guest feedback so we have a better idea as to where we are doing well and where we need to improve. I am glad you found our accommodations clean and comfortable, and that you found our staff is friendly as well. Your... More 

Borehamwood, United Kingdom
Top Contributor
99 reviews 99 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I found this stay perfect in almost every way. The room we occupied No 423 with queen bed was spacious comfortable and very well equipped and maintained plus quiet. All staff were extremely helpful and friendly especially front desk ,breakfast lady and you will enjoy an ample complimentary breakfast though of course not entirely to our English taste. This is... More 

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David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello cornishpasty672161 and thank you for your review of the Holiday Inn Express Irving Convention Center. I am glad to see that you found our accommodations fit for your needs and that your stay was pleasurable. I will be sure to share these comments with the staff and we look forward to serving you again if your travels bring you... More 

Austin, Texas, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am in Dallas area frequently and often struggle to find an IHG property close to where I want to be and without major road construction. I stayed at this hotel and found it to very nice, friendly staff and close most of the accounts I need to visit. I had a room upgrade to a mini suite...this was perfect... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings James R and many thanks for sharing your positive feedback! I'm thrilled to know you have found an IHG hotel which you can call home upon making business calls to your accounts in our local market. We strive for excellence and I'm glad to know our suites and staff helped to make a lasting impression for you. We look... More 

Mobile, Alabama
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 16, 2014

Arrived at DFW on a late flight and was leaving very early the next morning. Needed a hotel with a shuttle to DFW, close to the airport, and a safe place to sleep. This Holiday Inn provided everything I was looking for. The shuttle pickup couldn't have been easier, the hotel staff was very pleasant upon our arrival, and the... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello and many thanks for such a wonderful review! I'm so very our complimentary shuttle services suited your needs and helped to provide an easy and safe transport to and from the DFW airport. We strive to make traveling as easy as possible for our guests while also having a productive stay. I'm more than happy we hit that mark... More 

Gouda, The Netherlands
Top Contributor
190 reviews 190 reviews
40 hotel reviews
778 helpful votes 778 helpful votes
3 of 5 stars Reviewed December 14, 2014

Great room (2 double bed Executive Suite) with a lot of space. Breakfast OK. But what a terrible service from the staff. Especially the ones at the front desk were very disappointing. Being a Platinum IHG member did not help either to get them any friendlier. Would never return here!!

Was this review helpful? Yes 2
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings Danny R and thank you for sharing your experience with us. I regret to read our staff services were less than satisfactory for you and I would like to offer an apology for any inconveniences this may have caused! This is a matter we take seriously and please feel to reach out to me at my personal email to... More 

colleyville
Top Contributor
79 reviews 79 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 30, 2014

A nice, clean and quite place next to the Convention Center. The staff was always friendly and helpful. This would be a good place to stage explorations of the Dallas Fort Worth area as it between both cities. There is plenty of free parking and easy access to Highway 114.

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David L, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello druid5403 and thank you for your review of the Holiday Inn Express Irving Convention Center. It's our number one goal to make every guest feel that they had a productive and pleasurable stay, and I am glad to hear you found our facilities useful. I will share your comments with the team, and we look forward to serving you... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed November 18, 2014

A great place to stay, especially if you are staying there because of a function at the Convention Center. We had a problem with our 1st room; however, the general manager gave us a similar room with the same view within an hour of our lodging our complaint. He was very concerned, attentive, and accommodating. I was extremely impressed with... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Hello James M and wow, what a great review! Many thanks for your feedback and choosing our hotel during your event at the convention center. Our motto here is "it's all about the guest" and I'm truly happy to know we hit the mark. I'll be sure to pass along your kudos to the individuals you mentioned and we're highly... More 

Houston
2 reviews
5 of 5 stars Reviewed November 16, 2014

My fiancé and I only stayed one night, but the stay was amazing and left a lasting impression! The staff were friendly (most notably Tom and Brandon Lee) and they treated us like royalty. We weren't even IHG reward members upon arrival but became members quickly when Tom told us about the perks. Check-in and sign up was smooth despite... More 

Was this review helpful? Yes
Jeremy R, Manager at Holiday Inn Express Hotel & Suites Irving North-Las Colinas, responded to this review

Greetings LadyNRed111 and thank you for sharing your exciting experience with us! I'm very happy to know your expectations were not only met, but exceeded. I'll be sure to pass along your comments to those particular staff members as I know they will love to hear how they're doing. Congratulations on becoming a new rewards member and your business is... More 

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Additional Information about Holiday Inn Express Hotel & Suites Irving North-Las Colinas

Address: 333 W John Carpenter Freeway, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Irving North-Las Colinas 2.5*
Number of rooms: 128
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Also Known As:
Holiday Inn Express Hotel And Suites Irving North-Las Colinas
Irving Holiday Inn
Hotel Style:
#16 Romantic Hotel in Irving
#25 Business Hotel in Irving

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