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aloft Las Colinas

3.0 of 5
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122 East John Carpenter Freeway, Irving, TX 75062
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aloft Las Colinas
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Ranked #41 of 76 Hotels in Irving
A recent review
5 of 5 stars reviewed 5 days ago
Deana H Coventry, United States
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218 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coventry, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

After having a horrible experience at a hotel across the street, we checked in to this one. What a HUGE difference, the atmosphere was great, the staff were very welcoming, they actually had a breakfast area and a bar that were open. A clean pool, and the rooms were clean and quiet as well. I will only stay at this... More 

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Phoenix
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

3 night stay at the hotel. Checking was quick and easy; room was ok. My biggest concern, were stray ants that populated the work desk area. Not necessarily a problem in itself, they were definitely a nuisance. Checkout took unusually long. There were definitely other hotels a bit farther away that were cheaper (and provided the same service level.) Not... More 

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Megan L, Starwood Hotels at aloft Las Colinas, responded to this review

Dear tbuehlma, I assure you, we take pests of any kind very seriously and have taken appropriate action to properly address your concern. We sincerely apologize for your disappointing experience, and appreciate you taking the time to share this with us so we can ensure this does not repeat for other guests. Thank you for your review, and we hope... More 

Dallas, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights and it was nice and quiet while we were there. Parking was free. There were several restaurants, a nail salon, massage parlor, a few other types of shops very close by. We enjoyed our stay and would stay again. Love that it is close enough to the highway to get places more quickly but not right... More 

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Dallas, Texas, Usa
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Working late and too tired to drive home I looked for a room close by on Priceline and ended up getting a room at Aloft Las Colinas. I arrived after midnight and there were several folks still up and some hanging out by the pool. The check-in stand was something new for me but the he was friendly and got... More 

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Eagan, MN
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice room, fairly clean. Pool are was a little dirty and small. The room was nice, decent sized, they make good use of space. First time at an aLoft and I was surprised. The Las Colinas area was nice and upscale. You can walk to a few restaurants.

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Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First of all the hotel was just what you would expect from an Aloft. Serviceable facilities trying really hard to be trendy. If you've stayed at one before, then this one is no different. It's not bad, it is just what you would expect at the price point. This property in particular has plenty of parking and there are a... More 

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Megan L, Starwood Hotels at aloft Las Colinas, responded to this review

Dear Kevin R, We sincerely apologize for the complication you encountered with your bathroom and are very sorry for the inconvenience this caused you for the first part of your stay. Delivering prompt customer service is always a forefront of our training, and we regret we failed to deliver this standard during your stay. Rest assured, your experience has been... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 12, 2015

Aloft Los Colinas, in Irving, TX is in a convenient location and offers easy access to shopping, restaurants and golf. It has a very outdated trendy look and you'll realize this when you first walk into the lobby. The rooms are small and lack drawers to store your clothes in and there is limited space to hang suites or shirts.... More 

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Megan L, Starwood Hotels at aloft Las Colinas, responded to this review

Dear UexamMan, While we are pleased you enjoyed our great location, we regret to hear you were not fully satisfied with our accommodations. Additionally, our rates are based on availability and will fluctuate as demand increases which is why you saw a rate difference on the day you wanted to extend your reservation. We are glad we were able to... More 

Los Angeles
1 review
3 of 5 stars Reviewed April 6, 2015

I haven't reviewed in a while, and I feel compelled to review the Aloft Hotel in Las Colinas. Lobby - On the surface or when you walk into the lobby, you get the sense what the hotel TRIES to be - trendy looking and catering to the younger business crowd. If my rating was solely based on the lobby, I... More 

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Victor C, Front Office Manager at aloft Las Colinas, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Victor C More 

Houston, Texas
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 6, 2015

This's Aloft Hotel is a very chic and contemporary hotel, due to being an Starwoods member I was provided with two free bottles of water which was a big plus in my book as most hotels normally charge for water. The hotel has a very fun and funky feel to it , the bed was comfortable , I would have... More 

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Victor C, Front Office Manager at aloft Las Colinas, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Victor C More 

Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 5, 2015 via mobile

Many others may like it, but loud music in the elevator at 7a and ability to hear neighbors almost clearly wasn't what we were used to. Prefer a restroom not part of open concept. Hotel is hitting the younger demographics. Bed is not on a box spring and not a Westin heavenly. Clean and convenient.

Was this review helpful? Yes
Victor C, Front Office Manager at aloft Las Colinas, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Victor Cartagena More 

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