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aloft Las Colinas

3.0 of 5
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122 East John Carpenter Freeway, Irving, TX 75062
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1 room 1 guest
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oklahoma City, Oklahoma
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was the first aloft experience for my husband and I but won't be the last. The room layout was a little funky, but that was what made it such a unique experience. It has a very modern feel. The employees were also very kind every time I interacted with them.

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England
Level Contributor
163 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Location is on a busy street corner as part of a small shopping plaza. Rooms are good - clean and modern with comfortable beds, not a lot of storage though Wi-Fi is fine Small pool with seating around it If you are at all claustrophobic then don't go - there is no access to stairs so you're forced to use... More 

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GMAloftLasColinas, General Manager at aloft Las Colinas, responded to this review

Thank you for your review. I am very happy to hear you had a nice stay and enjoyed the area. Your kind words go along with our team members. As a point of reference we do have stairwells at the end of each hallway should access be needed. Thank you again for staying with us and hope to see you... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Half the size of my hand was on the ceiling and the front desk clerk told me she didn't know what she could do about it and that they had no more rooms. I had to stay up and wait for the night crew to come in to get it before anyone would help. Major inconvenience and major ick. After... More 

Was this review helpful? Yes 3
GMAloftLasColinas, General Manager at aloft Las Colinas, responded to this review

Thank you for your review. I sincerely apologize for this issue. We have taken the appropriate steps to insure this does not occur again. I am happy to hear our staff did the correct thing to accommodate you. If you give us a chance to earn back your trust, I can assure you that we will do our best to... More 

Austin, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel – my first Aloft experience – for one night as I was in town for a wedding. It was perfect! I booked on their website and got the best deal I've had at a hotel in a long time. We stayed here because the wedding venue was nearby. Downtown Dallas is about 15 minutes away.... More 

Was this review helpful? Yes 1
GMAloftLasColinas, General Manager at aloft Las Colinas, responded to this review

Thank you for your review. I am pleased you enjoyed your stay and we hope to have you back with us very soon. All the Best! Kevin Buck General Manager Aloft Las Colinas More 

Bentonville, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We called ahead and let them know that we'd be checking in super late (3 am), so was a little surprised to find out they were overbooked. Fortunately, the friendly and super cute concierge secured our room (334). The beds were uber comfortable, spacious for Queens (there are Queens, and there are oversized Twins), and a beautiful view of the... More 

Was this review helpful? Yes 1
GMAloftLasColinas, General Manager at aloft Las Colinas, responded to this review

Thank you for your review. I am glad to hear you enjoyed your stay with us and took advantage of our green program. Your kind words go a long with our team members and we look forward to having you back with us very soon. Regards, Kevin Buck General Manager Aloft Las Colinas More 

Houston, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here one night. I usually like loft style or boutique type hotels and ALoft did not disappoint. I got a great rate off a discount site. The hotel is located in a small shopping/restuarant center and right off of the highway, with free parking. There are a few eating places including McDs in the same block as the... More 

Was this review helpful? Yes 1
GMAloftLasColinas, General Manager at aloft Las Colinas, responded to this review

Thank you for your review. We are pleased you enjoyed your room and all of the amenities the hotel has to offer. Look forward to your return. All the Best! Kevin Buck General Manager Aloft Las Colinas More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 22, 2015

I have stayed here twice now for a week each time, the rooms are always clean and tidy, but there do not seem to be any additional benefits for SPG members. No continental breakfast, and the items they do have in the lobby seem a bit over priced, but it is a hotel after all. The bar area has a... More 

Was this review helpful? Yes 2
GMAloftLasColinas, General Manager at aloft Las Colinas, responded to this review

Thank you for your review. We do have different options available depending on your SPG status and it appears we could have done a better job of explaining those upon check-in. On your next stay please inquire with our team and we will be more than happy to assist. Thank you for your business and hope to see you again... More 

Ann Arbor, Michigan
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 5, 2015

I stay here often and appreciate that it consistently performs like a typical Aloft hotel. The rooms are clean and the front desk is friendly. There are always a few guests playing pool in the gathering area, or watching a game at the bar. The place is never too loud or crazy but it never feels dead either. I highly... More 

Was this review helpful? Yes 1
GMAloftLasColinas, General Manager at aloft Las Colinas, responded to this review

Thank you for your review. I am glad to hear you enjoy your stay with us each time you come to the area. Consistency is what we strive for and I am pleased to hear your comments and recommendations. We will review with the team to see what options may be available. Next time you are in town please ask... More 

Oklahoma
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 30, 2015

We checked in late on a Friday (after 8pm). We had found a great rate online. We were assigned a room on the ground floor which was right off the front parking lot near the front driveway. The overall feel of the lobby is what we have come to expect from Aloft but the hallway to our room and the... More 

Was this review helpful? Yes 1
Plano, Texas
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 29, 2015

My husband and I stayed at Aloft last weekend..... Unfortunately, I was not impressed with the hotel itself. The staff was pretty nice, though. The location was pretty good and there was food options in the parking lot, so an easy walk which was helpful for breakfast options since there is no continental breakfast. Check in was chaotic.... The hotel... More 

Was this review helpful? Yes 1
GMAloftLasColinas, General Manager at aloft Las Colinas, responded to this review

Thank you for your review. I appreciate your comments and I apologize we did not meet your expectations. We clearly could have performed better relative to our room product and communications. It is through comments such as yours that we can address areas of need. I hope you will give us another opportunity in the future to show we are... More 

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