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Hotel Las Colinas

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110 John Carpenter Freeway, Irving, TX 75039 (Formerly Wyndham Las Colinas)
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1 room 1 adult
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Hotel Las Colinas
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245 Reviews from our TripAdvisor Community

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New Haven, Connecticut
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 29, 2015

We picked this hotel for it's location, not because of price. We arrived Wednesday, before Thanksgiving. Since then there has been the meagerest of "Continental Breakfasts" where much of the continent is missing. No bar and no meals served. Booked through Expedia, we had no idea they would be shut down like this for most of a week. Granted, this... More 

Helpful?
Thank Glyn C
IHGCare, Guest Relations Manager at Hotel Las Colinas, responded to this review

Dear Glyn C, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will help us determine the areas that may benefit from our additional attention. It is with utter regret to learn that you found your recent visit disappointing most especially with your room accommodations and breakfast options. It is saddening... More 

Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 29, 2015 via mobile

Obviously used to be a classy establishment, but now seems to have seen a series of mismatched renovations; the carpets are different patterns, colour spectrums are all over the shop, and the pool has aged way past the photos. That said, if interior decorations don't phase you, it provides a very comfortable and clean stay, just maybe not to what... More 

Helpful?
Thank teacher h
IHGCare, Guest Relations Manager at Hotel Las Colinas, responded to this review

Dear teacher h, Thank you for writing a candid review. We are very sorry you did not experience an exemplary hotel stay with regard to the hotel layout and decors and found our pool to be dated. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention.... More 

Level Contributor
96 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 11, 2015

Spent 4 days. Hotels location great. Public spaces clean and very nice. Private accommodations could use some updates but we're clean. Pool was nice and we enjoyed it all to ourselves. Restaurant meals were good and reasonably priced. Front desk helpful. Overall enjoyed our stay.

Helpful?
Thank Mary N
IHGCare, Guest Relations Manager at Hotel Las Colinas, responded to this review

Dear Mary N, Thank you very much for taking the time to share your recent experience with us. We are delighted to read that your overall stay was enjoyable and that you found our location commendable. It is always a pleasure to receive commendable remarks from our valued guests like you and we look forward to hosting you on your... More 

Queretaro, Mexico
1 review
2 of 5 stars Reviewed October 30, 2015

I stayed in Hotel Las Colinas from 18 to 24 October, 2015 and definitely was not that I expected; Internet connection is terrible and I found some bugs in my room; I believe that the price is so high for what you receive, I think they need to invest in make it a look newer. 150 Dlls per night ?... More 

Helpful?
Thank James V
IHGCare, Guest Relations Manager at Hotel Las Colinas, responded to this review

Dear James V, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. I apologize for the internet issues, room cleanliness you encountered during your stay and regarded the rates that our hotel offered to be... More 

Norman, Oklahoma, United States
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed October 21, 2015

I should have known the price was too good to be true for the pictures. Even upon entering, the lobby is very deceiving. Once you pass the lobby, you discover quickly that this place is a mess. I guess they attempted to remodel, but I could have done a better job, with no experience at all. They slapped on a... More 

Helpful?
1 Thank Lindsay S
IHGCare, Guest Relations Manager at Hotel Las Colinas, responded to this review

Dear Lindsay S, Thank you for taking the time to write a review of your recent stay. It is regrettable that some aspects of our hotel did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced. I would have preferred you had a better stay. Nevertheless, your comments and suggestions are highly appreciated.... More 

Missouri City, Texas
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed October 21, 2015

All of the hotels in the area were booked so I had no choice but to go Hotel Las Colinas if I was going to be even close to my meetings. In hind sight I wish I would have driven the extra 20 miles. When I pulled up the parking lot was close to empty and the hotel exterior was... More 

Helpful?
1 Thank JDW92
IHGCare, Guest Relations Manager at Hotel Las Colinas, responded to this review

Dear JDW92, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by the fire alarm and for falling short of your expectations regarding our staff and rooms. We give the utmost importance to our guest comments as they help us improve and continually provide the... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 18, 2015 via mobile

Read the reviews some good some bad so I decided to give it a shot. Yes indeed the hotel is in need of some cosmetic work, the curtains in our room were torn and stained. I most likely would not have noticed had I not cared to open our window, it wasn't a small stain is was a big red... More 

Helpful?
1 Thank Cosmo K
IHGCare, Guest Relations Manager at Hotel Las Colinas, responded to this review

Dear Cosmo K, Thank you for writing a review on your recent stay with us. We are very pleased that you regarded the layout of our rooms to be nice and staff to be courteous. However, it is to my absolute regret to learn that you were disappointed with your stay. We have sent you a private message to obtain... More 

Sparta, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 26, 2015

This hotel should be closed until they get their act together. Staff was courteous and friendly. Hotel had bug problems and is pretty run down in areas. They apparently have no decorator or any professional advice on how to do a renovation because the rooms that were under renovation had artwork that was ugly and mismatched. The carpeting (hideous) was... More 

Helpful?
3 Thank blahsaystoad
IHGCare, Guest Relations Manager at Hotel Las Colinas, responded to this review

Dear blahsaystoad, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding cleanliness, decor and carpet condition. We will address these concerns. We take all reviews positive and negative very seriously, and... More 

Corpus Christi, Texas
Level Contributor
170 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed August 13, 2015 via mobile

theHallways dark carpets old gathering in several places. TV flat screen but difficult to operate Had to call room service for help Restaurant has one person working bar and food service- evening person good guy very helpful but overworked The entire hotel on a skeleton crew and looks like it Room was clean and smelled fresh Bathroom in good shape... More 

Helpful?
1 Thank L G L
IHGCare, Guest Relations Manager at Hotel Las Colinas, responded to this review

Dear L G L, Thank you for taking time to post a review for our property. I am happy that you found the bed comfortable and the room clean. However, I am sorry for the issues you had with the condition of the hallways and with the flat screen TV. All your comments are being reviewed and the issues are... More 

Fredericksburg, Virginia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 11, 2015

I have business in Dallas but live on the East Coast which results in commuting frequently and has for more than 4 years. This had always been my "go to" hotel in Las Colinas area of Dallas. Nice, great location, and comfortable. Since they've been taken over by new management, it has rapidly declined. To compare it to a Super... More 

Helpful?
2 Thank Kristin B
IHGCare, Guest Relations Manager at Hotel Las Colinas, responded to this review

Dear Kristin B, Thank you so much for sharing your experience with our hotel. We would like to apologize for the inconvenience that you have encountered with the overall condition of our hotel. We would like to follow up on this situation that is why we have sent you a private message to obtain more information. We hope that you... More 

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