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Wingate by Wyndham Dallas/Las Colinas

3.0 of 5 850 W. Walnut Hill Lane, Irving, TX 75038 (Formerly Wingate Inn)
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Wingate by Wyndham Dallas/Las Colinas
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Wingate by Wyndham Dallas/Las Colinas
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495 reviews from our community

Traveler rating
    220
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    60
    33
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marshall, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here with my sister prior to vacation to Mexico. Hotel was under renovation when I arrived (not apparent from Priceline). Despite this, the room was nice. My sister is VERY particular, and even she could find no fault in the room. Breakfast was decent with good waffles and the generic powdered eggs, pre-cooked bacon. We were given a king... More 

Was this review helpful? Yes
Nancy T, Guest Services at Wingate by Wyndham Dallas/Las Colinas, responded to this review

Dear James T., Thank you for taking the time to write your review of our property, your feed back is greatly appreciated. I am very delighted to read that even through our extensive renovation you and your sister enjoyed your stay. All of our staff is trying their best to make sure our guests are comfortable and relaxed. Thank you... More 

Tyler, Texas
1 review
2 of 5 stars Reviewed 1 week ago

Both times I have stayed at this hotel have been a company reason. The first time I stayed the alarms went off about six times that night. It last stay the hotel charged my card instead of the company card and I still do not have my moment back.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Nancy T, Guest Services at Wingate by Wyndham Dallas/Las Colinas, responded to this review

Dear 322kristaw, Thank you very much for taking the time to review our property here on TripAdvisor. We apologize for not meeting your expectations on both occasions. Please be assured that we always put our costumers first and we would like to make sure that the issues that have occurred to you are resolved. If you have any concern please... More 

Omaha, Nebraska, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has one of the best staffs I've ever encountered. They go out of their way to make your stay a comfortable and happy one. I loved the front desk staff, the maids, and the shuttle drivers. All of them were so accommodating, happy, smart, and helpful.

Was this review helpful? Yes
Nancy T, Guest Services at Wingate by Wyndham Dallas/Las Colinas, responded to this review

Dear Joan W., On behalf of all of our staff I would like to thank you for such a wonderful review. Here at Wingate Las Colinas we take costumer service very seriously and we are very excited that our goal of providing exceptional service was met during your stay. Thank you so much for taking the time to review our... More 

OKLAHOMA CITY
1 review
1 of 5 stars Reviewed 1 week ago

i've stayed at this location for 5 years. the hotel was being remodeled and did not tell me when i booked. it was dusty, noisy, the hallway was blocked the whole week and very inconvenient for us customers. no discount was offered at checkout even though i requested and was told i would receive a free night. didn't happen. will... More 

Review collected in partnership with Wingate by Wyndham

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Nancy T, Guest Services at Wingate by Wyndham Dallas/Las Colinas, responded to this review

Dear Phil H., Thank you for taking the time to share your experience with us. May I take this opportunity to apologize for not meeting your expectations with regards our hotel renovation and not being notified when booking. Unfortunately, our renovation will be going on for a few more months, but once it is completed we are sure you will... More 

Gilbert, Arizona
2 reviews
3 of 5 stars Reviewed 1 week ago

A very extensive remodel project is underway throughout this property that caused inconvenience at every turn. Dust everywhere. Floors torn up everywhere. Obstacles to safe passage, including stairways, everywhere.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Nancy T, Guest Services at Wingate by Wyndham Dallas/Las Colinas, responded to this review

Dear Dave Carl H., Thank you for taking the time to review our property here on TripAdvisor. we appreciate all the feedback we can get from all our guests so we can improve our services. I would like to apologize for any inconveniences you might of experienced during your stay, specially the dust. Please be assured that we are trying... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I arrived at the hotel at 7pm. It was under renovation so the halls were written on and it had a mildew smell. I walked into the room and the room had the same smell. The floor had white stains. The room was a double bed but had twin or full beds. They did not have a comforter but white... More 

Was this review helpful? Yes 1
Nancy T, Guest Services at Wingate by Wyndham Dallas/Las Colinas, responded to this review

Dear Tibia T., I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our... More 

Russellville
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 19, 2014

Somehow I don't remember seeing anything in my reservation about this property undergoing some renovation. Not a pleasant sight.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Nancy T, Guest Services at Wingate by Wyndham Dallas/Las Colinas, responded to this review

Dear Michael F., Thank you for taking the time to provide us with your review here on TripAdvisor. We truly appreciated the feedback and please know that I am truly sorry that the experience did not met your expectations. We are putting are best effort to make sure that our guest still receive the best service. It is unfortunate that... More 

rsm
1 review
2 of 5 stars Reviewed December 15, 2014

Hotel was under 'significant' renovation. I was not informed of this (either during booking and/or upon check-in). The breakfast food (specifically the eggs & potatoes) was horrible ! Lots of noise 'early' in the morning [ due to the construction ] Bathtub was 'peeling'

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Nancy T, Guest Services at Wingate by Wyndham Dallas/Las Colinas, responded to this review

Dear RichardtK2135EE, Please accept my sincere apologies for your recent stay. Unfortunately, the renovations have just begun and we are planning to be complete in a few months. We are hoping that once renovations are completed you will love the new Wingate Las Colinas. Should you wish to discuss your experience in greater detail, please do not hesitate to contact... More 

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Additional Information about Wingate by Wyndham Dallas/Las Colinas

Address: 850 W. Walnut Hill Lane, Irving, TX 75038 (Formerly Wingate Inn)
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wingate by Wyndham Dallas/Las Colinas 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Wingate By Wyndham Las Colinas Hotel Irving
Wingate Irving Las Colinas
Wyndham Irving
Irving Wyndham
Hotel Style:
#3 Green Hotel in Irving
#18 Family Hotel in Irving
#24 Business Hotel in Irving

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