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DoubleTree DFW Airport North

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4441 W John Carpenter Freeway, Irving, TX 75063 (Formerly Wyndham DFW Airport North)
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DoubleTree DFW Airport North
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DoubleTree DFW Airport North
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639 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for DoubleTree DFW Airport North
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Commerce
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20 reviews 20 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 3, 2013 via mobile

This hotel in no way meets the standards of the doubletree brand. Pool was unswimmable, carpets had large creepy stains, and the shuttle stranded people at the airport in fumes and 95 degree heat for over 45 minutes. We and others were repeatedly lied to about when to expect pick-up. Part of the problem seemed to be an all-rookie staff... More 

Was this review helpful? Yes
Dustin F, Front Office Manager at DoubleTree DFW Airport North, responded to this review

Thank you for taking the time to send us a review. We really appreciate honest feedback and for alerting us of your experience. we hope you’ll give us another chance if you return to our area. Dustin Foster, Front Office Manager More 

Baton Rouge, United States
1 review
4 of 5 stars Reviewed September 3, 2013

We really enjoyed our stay...the friendly and informative staff greeted us with a warm cookie! Nice amenities...microwave, refrigerator, great bar and restaurant with excellent service! Nice pool!! We would definitely consider staying at this hotel again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dustin F, Front Office Manager at DoubleTree DFW Airport North, responded to this review

Thanks for the 4-star review, we definitely appreciate it! We are glad you loved The Cookie! We will share all of your comments with our staff. We hope you choose to stay with us the next time you travel to the area. Dustin Foster, Front Office Manager More 

Houston, United States
2 reviews
5 of 5 stars Reviewed August 27, 2013

Overall, I had a good stay. The rooms were quiet with comfortable beds. The bathrooms were a little on the small side, but they were clean and you don't spend much time in there anyway. I was there for three nights. I did not eat at the restaurant, so I can not rate that aspect of the hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dustin F, Front Office Manager at DoubleTree DFW Airport North, responded to this review

Thank you for the great review! We sincerely appreciate your feedback. Your comments will be shared with our entire staff. We hope you choose to stay with us the next time you travel to the DFW Area! Dustin Foster, Front Office Manager More 

Kansas City, United States
2 reviews
3 of 5 stars Reviewed August 26, 2013

the accomodations and staff were good. No hot water in the morning was an unwelcomed surprise. The happy hour was good with good food. the Exec breakfast was great and people were very gracious. this hotel was close to where we were going to work that day. I normally like the Doubletrees because of their locations and accomodations.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dustin F, Front Office Manager at DoubleTree DFW Airport North, responded to this review

Thank you for taking the time to complete a review and for your kind comments regarding our staff! Your comments will be anonymously shared with our staff and we will use your feedback to improve our guests’ experience. Thank you again for completing the review, we hope to see you again soon! Dustin Foster, Front Office Manager More 

Irving, TX, United States
1 review
3 of 5 stars Reviewed August 26, 2013

I had a strange room with a drop down bed or so it looked like that. In addition a large conference area. For one night it was fine, but I had just stayed in an Omni for less money and a gorgeous room. I felt it was not up to the standards I remember at DoubleTree

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dustin F, Front Office Manager at DoubleTree DFW Airport North, responded to this review

Thank you for taking the time to complete a review. Your comments will be anonymously shared with our staff and we will use your feedback to improve our guests’ experience. Thank you again for completing the review, we hope to see you again soon! Dustin Foster, Front Office Manager More 

Darmstadt, Germany
1 review
5 of 5 stars Reviewed August 25, 2013

I visited this summer with my kids. We enjoyed the Pool, fitness room and the transportation with the shuttle. The staff was very helpful, and made you feel very welcomed!! We had a pool view room, which was really nice!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dustin F, Front Office Manager at DoubleTree DFW Airport North, responded to this review

Thank you for the great review! We are glad you felt so welcome! Your comments will be shared with our entire staff. We hope you choose to stay with us the next time you travel to the DFW Area! Dustin Foster, Front Office Manager More 

Geelong, Australia
1 review
4 of 5 stars Reviewed August 24, 2013

My wife and I were lucky enough to walk to this Hotel after a poor experience at a nearby hotel.The front office staff...... especially Fatima made us very welcome without a booking and managed to get us a discount rate for our two nights there. Jeral in the restaurant was wonderful and we looked forward to seeing her each meal.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dustin F, Front Office Manager at DoubleTree DFW Airport North, responded to this review

Thanks for the 4-star review, we definitely appreciate it! Fatima and Jeral will be recognized for their efforts! We hope you choose to stay with us the next time you travel to the area. Dustin Foster, Front Office Manager More 

Atlanta, United States
1 review
5 of 5 stars Reviewed August 20, 2013

Great service from the staff- all departments. Handled a large crowd of check-ins quickly and efficiently. WARM COOKIES! Room was clean and comfortable to come back to after a long day. No noise complaints. Thanks for the hospitality! Will certainly be using Double Tree again in other cities

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dustin F, Front Office Manager at DoubleTree DFW Airport North, responded to this review

Thanks for the 5-star review, we definitely appreciate it! We will share all of your comments with our staff. We hope you return for more WARM COOKIES!!!! Dustin Foster, Front Office Manager More 

Conyers, United States
1 review
4 of 5 stars Reviewed August 17, 2013

Love the facility, some problems with internet connections. Would definetely stay here again. The staff was very friendly and efficient. Cookies were amazing at night :) Very clean and great size rooms.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dustin F, Front Office Manager at DoubleTree DFW Airport North, responded to this review

Thanks for the 4-star review, we definitely appreciate it! Glad you loved The Cookie! We will share all of your comments with our staff. We hope you choose to stay with us the next time you travel to the area. Dustin Foster, Front Office Manager More 

Conroe, United States
1 review
5 of 5 stars Reviewed August 13, 2013

Excellent facilities! Room was above par, as were the hotel employees and restaurant. Loved the Starbucks shop in the lobby. Were served fresh fruit water upon arrival and that was so good we asked for it with our dinner in the restaurant. Room was very clean and fresh! Hotel shuttle was free and on time.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dustin F, Front Office Manager at DoubleTree DFW Airport North, responded to this review

Thank you for the great review! We sincerely appreciate your feedback. Glad you loved the shuttle and the Starbucks Coffee! Your comments will be shared with our entire staff. We hope you choose to stay with us the next time you travel to the DFW Area! Dustin Foster, Front Office Manager More 

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