I guess it beats trying to catch some shut eye in the airport terminal, but it's a close call. That's as far as the rooms go anyway. There are some bright spots, notably the dining, which was excellent, and the fitness center was nicer than I expected. But the whole place needs a serious makeover. The carpets are worn and... More

Except for the food service at the conference it was not so bad. However, I was left at the airport for 2 hours for shuttle service. When I called again, I was told I was not standing there waiting for them. There were lots of people standing there waiting for rides. And they did not call me like they said... More

We arrived after 10 p.m. at DFW and had to wait over 50 minutes for the hotel van. We were told we got lost in a shift change - but that shouldn't happen. Night staff was affable, but seemed under-trained and unsure what to do when I requested a second glass for our room. Staff the next day bent over... More

Upon arrival I had to change rooms twice due to leaks with the storm. The service at the hotel was the worst I've experienced in seven years of business travel. The bar staff for food wrong twice; breakfast delivered so late I couldn't eat; bill wrong after spending 15 minutes with staff; and the shuttle to airport was 30 mins... More

Great staff and service. Kind of isolated and not within walking distance of any restaurants. Handy for DFW overnights. Feels like a remodeled older property. Food at hotel restaurant was very good. Fitness center was better than expected. Machines and universal weights.

Stayed here for one night in May on business travel. I was flying very early the next morning, so instead of staying near downtown I moved closer to the airport to make things easier for me the next morning. Upon check-in, the gentleman who helped me was very nice, however my coworker checked in with another guy who was not... More

I was in the DFW area for business meetings, and the group I was traveling with selected this hotel. While this particular location would not have been my first choice, It was an okay stay in an average hotel. I tend to stay at the other Hilton properties in the area. The hotel is within about 1.5 miles of many... More

I am currently in room at the Doubletree here in Irving, TX. I checked in at about 4pm and was exceedingly pleased with the customer service I received. While the furnishings of the my room are very nice and the cleanliness is admirable, I do have a few issues. 1. Like many have said, this carpet needs to be replaced.... More

I was unimpressed with this Hotel. It felt like it was a conversion property, old carpet, hallways, bathroom fixtures. The bathroom was very small, tiny even. In our first room, the air conditioner was not working (rattled very loudly) and the shower head was broken. We asked to be moved and an upgrade, we were told the only room bigger... More