We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Dallas Fort Worth Airport

#8 of 77 Hotels in Irving
Certificate of Excellence
Hotel website
Hotel deals
4545 West John Carpenter Frwy, Irving, TX 75063
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Westin Dallas Fort Worth Airport
Professional photos View all
Browse nearby
The Westin Dallas Fort Worth Airport
Add Photo Write a Review

902 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    421
    289
    111
    47
    34
See reviews for
128
143
77
429
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (902)
  • Mar-May only
    (202)
  • Jun-Aug only
    (270)
  • Sep-Nov only
    (214)
  • Dec-Feb only
    (216)
All months
There are newer reviews for The Westin Dallas Fort Worth Airport
See the most recent reviews
The Woodlands, Texas, United States
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 25, 2014

We came with my husband who was in a conference and my kids 4 and 11 and I tagged along. This hotel is obviously geared toward the business traveler but I wanted to express my gratitude for the staff being just wonderful to my kids. Felix in the breakfast room was awesome as he helped us figure out the whole... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to let us know about your recent stay. We appreciate all the wonderful compliments. We have a great deal of pride in our hotel and our service. We consistently receive high marks from our guests and I am pleased to hear that we met all your expectations. I’m happy to know that we turned... More 

Holland, Pennsylvania
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 17, 2014

This is the third Westin hotel I have stayed at this year. I have had better experiences. The hotel was up to expectations but walking up to a cold shower on my last of two mornings was below expectations. Called down to the front desk, all I was told was there would be hot water sooner or later. Not overall... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to lets us know about your experience while visiting our hotel. I regret that your experience was not perfect and I assure you that we take all guest feedback very seriously and work hard to continually improve our service. I do sincerely apologize for what seems to have been very disappointing. I only wish... More 

Savannah, GA
Level Contributor
155 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed May 14, 2014

There are certain things that hotels - especially Starwood hotels in my opinion, need to get right. This has been a series of misses during my brief business trip. First, I requested a 4 am wake up call. It didn't happen so I missed my flight. They did provide me a "free" breakfast, but when the server came up she... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to provide us with feedback on your experience. We truly value the voice of our guests. I want to apologize for the inconveniences you had here at our hotel. I regret to hear that you were so disappointed with your stay. I wish I would have known during your stay. I would have personally... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 14, 2014

I travel a lot for business so all hotels tend to look the same after a while. I usually stick to Starwood branded hotels when I travel, so I have a certain expectations when it come to the brand. Upon arrival I was surprised on how well maintained the hotel was. The lobby area was very clean and inviting. Check... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

I want to thank you for letting us know about your stay here at our hotel. It is through our guests’ feedback that we can determine how well we are doing in taking care of our guests. Our goal is to meet or exceed your expectations. I am pleased to know that we met all your expectations. We take great... More 

Dallas, Texas
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed May 13, 2014

This hotel was nice and clean and the staff was very courteous on my arrival. I have had several stays at this hotel and have found them to be consistent in most areas. The restaurant ambiance is definitely lovely but will admit I have not had the chance to sample their cuisine but look forward to doing so on my... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to let us know about your recent stay. We appreciate all the wonderful compliments. We have a great deal of pride in our hotel and our service. We consistently receive high marks from our guests and I am pleased to hear that we met all your expectations. On your next visit to our hotel... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 13, 2014

After making initial reservation for a handicap room with two beds and getting confirmation for one king bed. I called back and was then told no handicap rooms only have king beds. Well traveling with my daughter and handicap mom we didnt all want to sleep together and how many handicap people travel alone? So I took a regular room... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to let us know about your experience while visiting our hotel. I regret that your experience was not perfect and I assure you that we take all guest feedback very seriously and work hard to continually improve our service. I want to apologize for the set of circumstances and inconveniences that you experienced during... More 

atlanta, ga
Level Contributor
148 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed May 6, 2014

I gave this 3 stars because the bed was very comfortable and the room was clean. The problem we had with this hotel is that when our group of 8 arrived 4 of us had to go back downstairs because we were given rooms that had people in them. Then again the second room had people --i actually walked into... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to complete a Westin survey. I apologize for the inconveniences that you experienced at our hotel. It is disappointing to hear that you had to experience an inconvenience of getting rooms that people were checked into. It is not typical of our system to be down and I can see how that can make... More 

BERKLEY
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 5, 2014

This hotel was nice. Staff was very helpful and accommodating. Room was nice. The hotel pool was on the roof top and was nice. There was nice chairs and tables around the pool that made it enjoyable to sit around and it was open late in the evening.

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

I want to thank you for letting us know about your stay here at our hotel. I am pleased to know that we met all your expectations. I see that you took the time to unwind by our rooftop pool. We take great pride in knowing that the guests leave rested and replenished. Its looks like we hit the mark... More 

Sydney, Australia
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 5, 2014

It is a a good overnight stay flights do not connect at DFW but not quite a Westin standard hotel. The room had all the usual things and is comfortable but at check in their computer system was down and was still down hours later. Took three visits to reception to get a room key that worked and after a... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to let us know about your experience while visiting our hotel. Our goal is for each guest to leave us refreshed and renewed. It’s our promise to you! I regret that your experience was not perfect and I assure you that we take all guest feedback very seriously and work hard to continually improve... More 

Omaha
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 4, 2014

My husband and I are geographically separated, he's stationed in San Antonio while I live in Omaha. Our time together is usually spent somewhere in between. This was a last minute, quick weekend trip. We booked our stay at The Westin due to its proximity to DFW. The front desk staff were all extremely helpful and pleasant and even upgraded... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

I want to thank you for letting us know about your stay here at our hotel. It is through our guests’ feedback that we can determine how well we are doing in taking care of our guests. Our goal is to meet or exceed your expectations. I am pleased to know that you had a pleasant stay and that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

153 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (122)
Viewed
Hotel & grounds (17)
Viewed
Dining (5)
Viewed
Room/suite (40)
Viewed
Bathroom (18)
Viewed
View from room (4)
Viewed
Pool/beach area (6)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (2)
Viewed
View from room (3)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
Business center/function rooms (8)
Viewed
Room/suite (2)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Irving
2.2 mi away
Hyatt Regency DFW
Hyatt Regency DFW
#28 of 192 in Dallas
4.0 of 5 stars 1,126 reviews
2.5 mi away
Grand Hyatt DFW
Grand Hyatt DFW
#1 of 192 in Dallas
4.5 of 5 stars 1,212 reviews
0.8 mi away
Element Dallas Fort Worth Airport North
Show Prices
Show Prices
Show Prices
0.5 mi away
Homewood Suites by Hilton Irving - DFW Airport
5.3 mi away
Omni Mandalay Hotel at Las Colinas
0.2 mi away
Sheraton DFW Airport Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Ready to book?
Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay