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The Westin Dallas Fort Worth Airport

#8 of 76 Hotels in Irving
Certificate of Excellence
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4545 West John Carpenter Frwy, Irving, TX 75063
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The Westin Dallas Fort Worth Airport
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858 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Dallas Fort Worth Airport
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1 review
5 of 5 stars Reviewed April 12, 2015

We greatly enjoyed our stay at The Westin! Thank you for such excellent service. The Westin Dallas Forth Worth is a wonderful place to stay while travelling. The hotel staff accommodated our large group of kids and chaperons very well. A special thank you to Jose Zetino, Alicia & Oscar for their excellent help during our stay!

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Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2015

I have been staying at the Westin DFW for a number of years and have recently noticed an improvement to the customer experience. The new GM is committed to making positive changes. It starts with Matt the valet, Tony the concierge and Jose Marie at the front desk. All make you welcome. For a nice breakfast, Maribel and Yuri prove... More 

Was this review helpful? Yes 1
Atlanta, Georgia
1 review
4 of 5 stars Reviewed April 9, 2015

I just wanted to say I had an awesome stay at the Westin DFW location. It was my first time in the Dallas area and I will be back for sure. It started off great from the minute I walked in the doors, from the way Chris greeted and checked me in, to the way the young ladies in the... More 

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Van Nuys
Top Contributor
85 reviews 85 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed April 8, 2015

It's a Westin but why is it that hotels adjacent to airports are so basic. Staff is good, room is clean, bed comfortable and food good. The highlight of my stay was the tiered meeting room. It was a fantastic place to hold a meeting. There is also a good gym if your inclined to work out. Not really many... More 

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Yorkshire, United Kingdom
Top Contributor
86 reviews 86 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 7, 2015

Had a good 2 days here. Liked the hotel and the bell men and drivers were very helpful indeed Bit let down by breakfast but this was only mediocre, tepid food and not tasty at all. The hotel room was very clean and nice beds etc Good lobby service and shuttles really helpful indeed. Had meal in bar and really... More 

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Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 3, 2015

Let me begin by saying I'm an SPG Platinum member. I have staying here before a few years ago and had a wonderful experience, but this stay was very far from the last one. To begin, the girl who checked me in had a terrible attitude. When asking whether there could potentially be an upgrade she simply told me no... More 

Was this review helpful? Yes 5
Wills Point, Texas
1 review
4 of 5 stars Reviewed April 3, 2015

The hotel and staff was very pleasant, and friendly. The room was big and the maid service was very good and clean. I had to use the shuttle several times to go to and from training. During these trips a driver named Antonio B. stood out as very friendly, professional, and a safe driver. Thank you for the pleasant stay.... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

The hotel is well maintained and has a very attentive staff. The hotel shuttle was available to get us to work and back. Tony Santos gives good advice ranging from weather, directions and restaurants. He recommended a couple of good places to eat.

Was this review helpful? Yes 1
Redwood City, California
1 review
5 of 5 stars Reviewed April 1, 2015

I travel a lot for business, Westin DFW is my first choice. I love the rooms when find one with windows facing airport. The guy tony santoj always greets us with a great smile and I find him always there to assist my team and me. Thanks, Rakesh Grewal

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texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed March 29, 2015

I was greeted kindly at checkin by Ryan. He not only respected my wishes for a quiet room (late eve call to Asia) but placed me in a room on top floor with a nice view (and I'd gotten a big discount booking through hotels.com, so I was no big-spender. LOL). The room was exceptionally clean and the linens/bedding were... More 

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