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The Westin Dallas Fort Worth Airport

#7 of 78 Hotels in Irving
Certificate of Excellence
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4545 West John Carpenter Frwy, Irving, TX 75063
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The Westin Dallas Fort Worth Airport
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1,078 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Dallas Fort Worth Airport
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Searcy, Arkansas
Level Contributor
12 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I loved the hotel. Excellent customer service. Check in staff was great. My only complaint was with the bathroom. The wallpaper was peeling next to the shower and the tile was cracked on the shower entry tile. Overall still an excellent hotel.

Helpful?
Thank Aspenshark
Toronto, Canada
Level Contributor
15 reviews
4 of 5 stars Reviewed 2 weeks ago

I visited Westin Hotel for a week in Dec 2015 for a seminar. The superb service that I got was second to none. Whenever I needed something or had an issue even in the middle of the night (checking my account details, reservation, shuttle or restaurant related info), I was greeted by Mindy Lim with the perfect attitude and a... More 

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Thank neelofer
Clermont, France
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Winter storms across the country disrupted my return trip back home to SC. I found this hotel online and quickly booked as it was so close to the airport. Although, I have strayed in more elegant Westin's, this one did not disappoint. Clean, spacious rooms made my night much easier. Met my coworker downstairs for drinks and dinner. I had... More 

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Thank Sherri B
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a lay over in Dallas so we had to stay overnight. We arrived around 11pm, then had to be back at airport the next morning at 6AM, courtesy shuttle was great, cozy beds, very clean, a little dated but as long as the rooms didn't smell old, and were clean I'm Good. 👍🏼😊

Helpful?
Thank Priscilla M
Paris, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I just want to recognize Tony Santos at the westin dallas/ft worth airport. Tony has always greeted me with a smile on his face and always made sure I had anything I needed for the 2 week stay I stayed here. Even on my last night at the hotel I was sick and not feeling good and Tony went out... More 

Helpful?
Thank Jessica T
Munich, Germany
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed several times at the Westin on business trip ti DFW. Hotel is clean and tidy, Breakfast seection and quality was as you excpect it to be with brand. Nice thing is the gymn on the top floor - you can watch planes flying into DFW from the tradmill. There is also an outside pool on the rooftop which invites... More 

Helpful?
1 Thank Antipasti79
Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I spoke with a delightful representative by the name of Julia Parra in requesting a workout room. Julia was exceptionally helpful. You could "hear the smile" in her voice. Great team to work with!!! Quite accommodating with special requests.

Helpful?
Thank Kim H
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Walking into hotel the lobby area is nice nothing great but clean and smelled wonderful. Rooms were nice, clean, and accommodating. But where this place shines is the restaurant, food was very good the texas dip was fantastic. I always get this sandwich but the best I ever had was here. My waitress was wonderful, we teased her because she... More 

Helpful?
2 Thank bdwill78
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I had took an unplanned visit to Dallas for the weekend. We got there at around 1 in the morning. My husband had booked a different hotel using the app Hotwire, however, he was unaware check in time would be at about 2 pm the next day....so we were stuck. I passed out in the car and... More 

Helpful?
Thank Sarah T
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 6, 2016

What can I say? A mouse ran across my room. I was petrified and scared. Called management right away. They were quick to respond and very nice. Then I discovered a sticky trap in room. Gave 500 SPG points and a huge free breakfast. They apologized profusely.

Helpful?
2 Thank 100flygirls
John S, Hotel Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to let us know about your experience while visiting our hotel. Our goal is for each guest to leave us refreshed and renewed, it’s our promise to you! I regret that your experience was not perfect, and I assure you that we have addressed the challenge you faced. Thank you again and I hope... More 

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