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The Westin Dallas Fort Worth Airport

#9 of 77 Hotels in Irving
Certificate of Excellence
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4545 West John Carpenter Frwy, Irving, TX 75063
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The Westin Dallas Fort Worth Airport
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893 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Braunfels, Texas
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

There is really not much to complain about with this hotel. It definitely lives up to The Westin standard. I will say, however, that there were two minor issues I had with the hotel. First, the young gentleman at the reception desk was overly eager... to the extent of annoying. Second, the shuttle ride to DFW is a little too... More 

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Dartmouth, Massachusetts
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had a nice room on the odd side of the hotel, this side does overlook the airport but I enjoy watching the planes land so it was fine for me. Room was clean, comfy, and AC worked great Staff meeting us at arrival had water bottles and were so friendly. Overall a quick but nice stay

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New Britain, Connecticut
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at this hotel for one night so we could get on a early flight the next morning. This hotel was very clean and modern. We had driven almost six hours and decided to eat in the hotel restaurant because finding a restaurant outside required getting back in the car. In the past I have been... More 

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West Haven, Utah
1 review
5 of 5 stars Reviewed 1 week ago NEW

The Westin Dallas Fort Worth Airport hotel is exceptional. The room was beyond my expectations. The hotel's pool and exercise room was great. I attended a weekend conference and the location was great. The hotel's shutter service from and to the airport was exceptional. Antonio B. was great on helping me get to the airport in time for my flight.

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Los Angeles, California
5 of 5 stars Reviewed 1 week ago

I just want to thank Steven Q for helping me get back into my suite, as well as walking my bags in for me. Just shows the hospitality and the Hotel Management's customer service philosophy trickling down to all levels of the staff. Thanks for an awesome week!!! The Presidential Suite!!! You are guys rock!!!

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Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to comment on your recent stay. I am pleased to know that the staff gave you exceptional service. We pride ourselves in our hotel and our service. Our goal is to make life easier for our guests and to help them relax and revive and in your case it seems that we have exceeded... More 

Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I attended a family reunion dinner at the Westin: the food was very good with excellent flavor. The service was excellent from the dinning staff. This is one of the best kept secret in the DFW area!!!

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Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your experience and we hope to welcome you back to The Westin Dallas Fort Worth Airport Hotel. Jeremy Berlin General Manager More 

Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My name is Michele and I'm visiting the hotel for training class from walmart. I was having issues getting on the Internet with my Xbox and I had asked Josh at the desk what can I do. He gave me options, and I ended up calling tech support. What surprised me, was the next day, he asked me if I... More 

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White Oak, Texas
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a night before flying out of DFW. The rooms are clean and good enough value for one night but they really need to step it up with the valet. Took forever to get our car because there was never anybody at the valet stand. Don't be in a hurry to get to the airport unless you self park.

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Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for letting us know about your stay at our hotel. I am very pleased to know you had a pleasant and relaxing stay. I do apologize that the valet service was not accommodating to your needs, but I see that all in all you enjoyed your stay with us. Thank you again, and we look forward to welcoming... More 

Cocoa Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Another business trip to Dallas brings me back to the Westin. I absolutely refuse to stay anywhere else. Everything about this hotel is standard Westin level quality except one thing - the service. Mr. Tony Santos is the king of service at the Westin. He always greets me by my first name when I walk in the door, always wants... More 

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Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Welcome back to the Westin, and we thank you for completing a Westin survey, it certainly sounds like you have earned the title "Life Long Guest". I see that we never disappoint and that we always hit every mark on each of your stays. I am pleased to hear that the Tony always goes above and beyond to make your... More 

Menomonee Falls, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this property for a business meeting. The staff was very helpful and accommodating. Anything that I needed, they were very quick to assist. Manuel Mata was the Assistant Banquet Manager and he was amazing and accommodating. If you are at this property be sure to say hi to him!

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

I want to thank you for letting us know about your stay here at our hotel. I am pleased to hear that Manuel was so accommodating to make your meeting such a success. I see that we met all your expectations and that our friendly professional staff took great care of you. We work hard to deliver an exceptional guest... More 

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