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The Westin Dallas Fort Worth Airport

#8 of 78 Hotels in Irving
Certificate of Excellence
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4545 West John Carpenter Frwy, Irving, TX 75063
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1 room 1 guest
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The Westin Dallas Fort Worth Airport
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929 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel has some of the best service I have experienced. I have been traveling over 12 years and I have never been greated and catered upon like here. I have been greated by Tony Santos the last few times and he has been oustanding. I can go to him with any question and request and he has accomodated me... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for completing a Westin survey. I am pleased to hear that Tony made you feel so welcomed and that he made your stay so enjoyable. Our goal is to make life easier for our guests and to help them relax and revive and in your case it seems that we have exceeded your expectations. Thank you again, and... More 

New York City, New York
Level Contributor
166 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a lovely hotel, check in process was quick, our room was ready by 12 noon. Staff are all very friendly and the Conference Center was close to our room. Very close to the airport, plenty of parking. The pool is on the roof, along with the gym. The pool area is small so get there early. The gym is... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

I want to thank you for letting us know about your stay here at our hotel. I see that we met all your expectations and that our friendly professional staff took great care of you. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we hit every mark. Thank you again and we... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I often travel and I use several shuttle services to get me back and forth to and from the airport. The Westin is definitely my favorite shuttle service. Tyler, my shuttle driver was very courteous and professional. I will continue using this shuttle over the others.

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for completing a Westin survey. I am pleased to hear that Tyler exceeded your expectations of the hotel and that he went above and beyond to take care of you. I see you took the opportunity to use our complimentary shuttle, and I’m pleased to hear that we are so accommodating to your needs. We look forward to... More 

Cedar Falls, Iowa
Level Contributor
110 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Recently spent two nights at the Westin using Starwood Points while flying in and out of DFW. Located no more than 15-minute drive from airport. Check-in was a breeze and the receptionist was friendly and very efficient through the whole process. The upgraded room was large (two 42" flatscreen TVs), very clean, and quiet (even though hotel sits off a... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for your great review of our hotel. I am pleased to know that we met all your expectations and that you enjoyed your experience in our Blue Fire Grille. I apologize for the inconvenience you had with the parking lot this is not something that happens quite often but thank you for bringing this to our attention. Thank... More 

Shepparton, Victoria
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed here as a stop off before flying on ... the rooms were ok. The pool and fitness areas were only average, the shuttle from the airport is a bonus and we actually went on the shuttle back to the airport to then catch the train into Dallas city centre. Breakfast was included and it was a generous buffet.

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

I want to thank you for letting us know about your stay here at our hotel. I see that you took the time to unwind in our Market for breakfast and that we accommodated your transportation needs. Thank you again, and we look forward to welcoming you back. Jeremy Berlin General Manager More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The location to the Dallas/ Ft.Worth airport is the most obvious reason to stay here. This is an older place but has been kept up very well. They have a very nice breakfast buffet if you are tired of fighting traffic to go eat. Pleasant bar and restaurant to eat dinner late at night. Beautiful pool on top of the... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

I want to thank you for letting us know about your stay here at our hotel. I see that you took the time to unwind at both restaurants and that we accommodated your needs. Thank you again, and we look forward to welcoming you back. Jeremy Berlin General Manager More 

Dallas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable bed. Had a nice corner suite 801. They have a shuttle that leaves every 30 min to the airport. Upon return we called the shuttle once we cleared baggage claim. They were there in under 5 minutes and returned directly to the hotel. By far the best park and fly experience so far.

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to write a review about our hotel. I am pleased to know that we meet all your expectations. I see you took the opportunity to use our complimentary shuttle, and I’m pleased to hear that we are so accommodating to your needs. Thank you again, and we look forward to welcoming you back. Jeremy... More 

Corpus Christi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is an excellent property at a fantastic price! The staff is great and very accommodating. Rooms are a good size and very quiet. Matt has been instrumental in helping arrange transportation during my frequent stays.

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for your great review of our hotel. I am pleased to know that we met all your expectations and that Matt was so helpful with your transportation needs. Thank you again, and we look forward to welcoming you back when your travels bring you to the DFW area. Jeremy Berlin General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

I had lunch at the blue fire grill and asked giregorio for his recommendation and he said the texas dip sandwich which is fantastic and I may have to go have it again and hopefully he's will be working again

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to complete a Westin survey. We know your time is valuable, and we appreciated your feedback. I am pleased to hear that you enjoyed your stay. I see that you had time to unwind at our Blue Fire Grille restaurant and that Gregorio gave you exceptional service. Thank you again, and we look forward... More 

Abilene, Texas
Level Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

I got this hotel room through Hotwire. I did not take advantage of many offerings by the hotel since I got their late and left the next morning. The bed was comfortable. I was in room 927. Good cold air for the hot Texas summer was quite nice. For guests that wear glasses, the bathroom had a nice sized magnified... More 

Was this review helpful? Yes
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for your great review of our hotel. I am pleased to know that we met all your expectations and that Matt was so helpful with your transportation needs. Thank you again, and we look forward to welcoming you back when your travels bring you to the DFW area. Jeremy Berlin General Manager More 

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