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All 77 Irving hotels

The Westin Dallas Fort Worth Airport

4.0 of 5 Hotel   |   4545 West John Carpenter Frwy, Irving, TX 75063
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The Westin Dallas Fort Worth Airport
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70%
Ranked #36 of 77 hotels in Irving
Certificate of Excellence 2013
A recent review
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425 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I often visit Dallas for work and I came across this Westin hotel several years ago. I was just recently back this week and I realized I never wrote a review for this hotel. Well, I really like this place. It is conveniently located close to the airport and I don't hear airplane noise. The property has a large parking... More

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Boca Raton, Florida
Top Contributor
187 reviews 187 reviews
160 hotel reviews
249 helpful votes 249 helpful votes
3 of 5 stars Reviewed 1 week ago

I had hoped for more for this hotel. It was close to DFW (but beware still 10 miles to terminal) with free shuttle. I have stayed at dozens of Westin hotels, and this one was below average. I did like that it has refrigerated sandwiches and salads available for purchase which was convenient for my 10 p.m. arrival having missed... More

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Eight weeks of two room reservation blocks and can't manage to get any basic respect It's fifty fifty - with half the agents responding to you like you are not worth their time, and others giving you a westin experience and showing some concern over your concerns.

Was this review helpful? Yes 1
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for your feedback. I would like to offer my sincere apologies for this experience in our hotel. Our staff of dedicated hospitality professionals work hard each and every day to ensure that the guest experience in our hotel is a refreshing and renewing one. Clearly we were a disappointment in your instance. As this is certainly not the... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Our room was great and for a great price. Really helpful staff. Comfortable beds. Airport shuttle comes 24 hours and every 30 min. The pool was closed at the time and the hot tub could have used a cleaning and more heat as it would have been nice to have a hot tub while watching the planes come in. Otherwise... More

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Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to provide us with feedback on your experience. I want to apologize for the pool being out of service and that the hot tub was not too clean. I regret that you had this type of unusual experience and I wish that you would have let our staff know so we could have fixed... More

Greenville, South Carolina
Top Contributor
96 reviews 96 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a company meeting. The property is clean but worn and dated. Paper thin doors, worn furniture and carpet..... However, best shower pressure I've ever seen in a hotel.... Stay here if one of the competition's cookie cutter hotels is full. Don't eat here'n

Was this review helpful? Yes 1
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to complete a Westin survey. We know your time is valuable and we appreciate your feedback. Our goal is for each guest to leave refreshed and renewed. It’s our promise to you! I regret that your experience was not to your satisfaction. I assure you that we take all feedback very seriously and work... More

Nashville, Tennessee
Top Contributor
97 reviews 97 reviews
55 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We visited for a business meeting. The conference facilities are dated and our meeting was definitely disrupted by the adjoining meeting. They really should not have put us in this particular meeting room given the configuration and the other meetings. Service was always super and attentive. Food was good. Sleeping rooms were fine although I didn't find the bed comfortable.... More

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San Antonio, Texas
Top Contributor
105 reviews 105 reviews
86 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's been 6 years since I stayed here. It is still a very nice Airport Hotel. The staff is excellent and attentive. Albeit an older hotel, they have done a nice job of maintenance. For 30 dollars more than others, it is worth it. Room 1101 on SPG level is a 600 ' suite, with a view of the runway.... More

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Jeremy B, Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to comment on your recent stay. It certainly sounds like we have earned a “Life Long Guest”. We appreciate your valuable feedback and I am happy that our staff is doing such a great job in taking care of our guests. We do pride ourselves in our hotel and service. The Westin consistently receives... More

Baltimore, Maryland
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been attending meetings n the DFW area, every other year since 1999. In the past, we always stayed at the Hyatt, but this year, for the first time, the Westin was chosen as the new location. The meeting and conference rooms are ok, but the furnishings could stand an upgrade. The tables and chairs were probably purchased quite... More

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Jeremy B, Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to complete a Westin survey. We appreciate that your company gave us the opportunity to host your group for the first time. We do apologize for all the noise disturbances regarding the planes flying over the hotel. We pride ourselves that our guests leave feeling refreshed and renewed, and in your case we missed... More

Katy
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This may be a solo traveler hotel, or for business or for a small convention but for our family of four it worked perfect, we were 15 miles driving from Six Flags, 5 from Grapevine Mills or 5 from Maine street Grapevine, it took us 15 mins to go to the Dallas Galleria too. breakfast buffet was good. thanks to... More

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Arlington, TX
Top Contributor
53 reviews 53 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 15, 2014

We stayed here in order to have an easy place to stay the night before flying out. Pros: Nice, clean facilities. Courteous staff Cons: Pool was out of order (which was a huge deal because our 6 yo had been looking forward to swimming) Parking overnights is NOT free. (The website should be explicit about this. We wanted to stay... More

Was this review helpful? Yes 1
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to complete a review of the Westin DFW Hotel. I do apologize for the set of circumstances and inconveniences that you experienced with the pool not in service and with the miscommunication regarding the park and fly policy. Thank you again and I hope that you will allow us the opportunity to regain your... More

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Additional Information about The Westin Dallas Fort Worth Airport

Also Known As:
The Westin Dallas Fort Worth Airport Hotel
The Westin Dallas Fort Worth Airport Hotel Irving
Westin Hotel Irving
Westin Irving
Irving Westin
Address: 4545 West John Carpenter Frwy, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Irving
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Dallas Fort Worth Airport 4*
Official Description (provided by the hotel):
The Westin Dallas Fort Worth is adjacent to DFW Airport and offers free airport shuttle service to all guests. Additionally, this hotel has event space perfect for weddings, meetings, and banquets. ... more   less 
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