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Sheraton DFW Airport Hotel

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4440 W. John Carpenter Freeway, Irving, TX 75063
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Sheraton DFW Airport Hotel
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31 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good hotel, convenient and accessible because close from DFW airport. I liked very much shuttles to go to grapevine. This place is quite nice with a lot of nices shops and very good restaurant. Food at the hotel is very good and personnel nice, polite and helpful. Just one complain.. the wall are thin and meke the bedrooms noisy.... More 

Was this review helpful? Yes
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed one night before a one week trip to grand cayman. Complementary parking for any length of time. Shuttles every half hour. It only took ten min for pickup and return to the hotel. Excellent shuttle service. Decently priced. Less than $100 for one night.

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Melissa H., Thank you for choosing our Sheraton DFW Airport Hotel as your park, stay and fly location. We hope to see you again soon. Warm Regards, Jason Tyson General Manager More 

Philadelphia
Level Contributor
203 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Like many who stay at airport hotels, we were there because we were stuck due to a cancelled flight. We stayed at this Sheraton for our SECOND night of being stuck. Needless to say, we were unhappy campers to begin with, but the hotel went a long way to fixing the situation. Everyone was friendly, our room was comfortable, and... More 

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Snarth, We love turning things around for stranded travelers! Thank you for sharing and we wish you smooth travels. Warm Regards, Jason Tyson General Manager More 

Northport, Alabama
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a very convenient location and the rooms were very clean. The staff was accommodating. My only complaint is that the air conditioning couldn't cool the room off so it was stuffy despite running all night on the lowest setting.

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gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Kelsie V, Thank you for staying with us and for your post. A major heatwave resulted in some tweaking of our cooling systems, and we are ready for summer! Apologies for any discomfort you experienced. We hope to see you again should you travels return you to the Dallas Fort Worth Area. Warm Regards, Jason Tyson General Manager More 

Bradenton, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice stay at this airport hotel. If you have a car go explore the nearby town on Grapevine. Cool old buildings and a variety of restaurants. Just interesting and fun plus there is an In&Out Burger.

Was this review helpful? Yes 1
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello DP, Thank you for staying at our Sheraton DFW Airport Hotel during your recent visit to the Dallas Fort Worth area. As you mention Grapevines Main Street is a convenient and neat place to explore. In fact our hotel is a stop on the Grapevine Visitors Shuttle. The shuttle visits our hotel hourly in the afternoon through night and... More 

Anaheim Hills, Ca
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I called the hotel at about 12:45AM after arriving from Oklahoma City during a terrifying flight due to horrible storms, which was after we had experienced a cancelled flight and then sat on the runway for 2-hours causing everyone on the plane to miss their connections and was then told that our 35-minutes flight would be two hours in order... More 

Was this review helpful? Yes 1
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Rockyracoon058, Thank you for your kind note for our staff and hotel. Every day we have the opportunity to provide weary travelers with a comfortable respite, and it's very satisfying to know that we were a bright spot in your day. We hope to see you at our hotel again should your travels bring you to the Dallas Fort... More 

Brooklyn, NY
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 26, 2015

Got stuck in DFW after missing connecting flights. Called at the last minute. They were very accommodating and sent the shuttle within minutes. Desk staff were very helpful and friendly. They acknowledged Starwood membership and completed checin in minutes. Room Service was reasonable and faster than any I had ever used anywhere. Room was very clean and well decorated. Would... More 

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Traveler723, Thank you for the opportunity to provide a bright spot in the midst of your travel woes. I appreciate the kudos for our staff and for you taking time to share your experience on Trip Advisor. Wishing you smooth travels. Warm Regards, Jason Tyson General Manager More 

Irving
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

The employees went out of their way to make our stay a pleasant experience. They gave us suggestions on ways to get downtown via their shuttle and then the train from the airport. The room was clean and very comfortable. We were meeting with a group of about 35 people and everyone seemed pleased with this location. This group will... More 

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gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Diana S., We're pleased to learn of your groups experience and we look forward to hosting you next year! We have a terrific sales and catering team eager to create productive meetings and exceptional events. See you soon! Warm Regards, Jason Tyson General Manager More 

British Columbia, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 26, 2015

My husband and I stayed at this hotel on our way back from a wonderful holiday in Mexico. We were already tired from our first flight and couldn't wait to get to the hotel to have a lovely dinner and a good night's sleep. First of all, the shuttle service was awful. Although it is supposed to come by every... More 

Was this review helpful? Yes 2
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Sandra B, Thank you for choosing to stay with us upon your return from Mexico. We appreciate the kudos for our staff and restaurant, though I'm disappointed to learn of other aspects of your stay. Our goal is to be a convenient oasis of comfort away from the hustle and bustle of airport. To clarify for other travelers,... More 

Lewisville, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed May 26, 2015

The hotel is newly remodeled and very comfortable. Lots of parking. Personnel were friendly. We were part of a convention and the hotel management was diligent in making sure we had everything we needed. Also, the beds were very comfortable. It is probably the first good night's sleep I have ever gotten in a hotel room. The only down side... More 

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Carouselladt, Thank you for staying with us and we appreciate you taking time to post on TripAdvisor. Wishing you a great summer and hope to see you again soon at our Dallas Fort Worth Airport Hotel. Warm Regards, Jason Tyson General Manager More 

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