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All 76 Irving hotels

Sheraton DFW Airport Hotel

3.5 of 5 Hotel   |   4440 W. John Carpenter Freeway, Irving, TX 75063
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66%
Ranked #42 of 76 hotels in Irving
A recent review
5 of 5 stars reviewed 1 week ago
Ppaintguy
  • Overview
  • Reviews (230)
  • Photos (15)
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  • Room tips (36)
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230 people have reviewed this hotel

Traveler rating
    67
    84
    52
    22
    5
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27
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126
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Top Contributor
105 reviews 105 reviews
38 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have not stayed at a lot of Sheraton facilities in the past few years, though that will definitely change. It was the rate that attracted me when my favorites were booked, though it is the hotel and staff that will make me return. The room was very clean and fresh, bed was comfortable. The food was tasty in the... More

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Cincinnati, Ohio
Top Contributor
53 reviews 53 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It's a Sheraton, so I don't expect too much. They are the budget-minded little sister of the Westin. Being Gold with Starwood (almost Platinum), I was disappointed with this property. I was not recognized @ check in for my loyalty (as I always am elsewhere), I was not asked what Gold amenity I'd prefer, I was not upgraded, etc. I... More

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1 review
2 of 5 stars Reviewed June 18, 2014

From the time we entered the room we were disappointed. The room was small with no refrigerator or microwave. Two days in a row our room key did not work in the door. One of the days my husband had to go downstairs 5 times and switch keys before someone came up with him to watch him use the key.... More

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gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Tricia G, I'm disappointed to learn we fell short of providing you a comfortable and defect free stay. Please be assured I'm following up with my team as appropriate. I hope for the opportunity to host a future stay as I'd like for you to experience the amenities a Sheraton Club level guestroom. I believe having access to our... More

Jefferson
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 7, 2014

My teen daughter and I really love this hotel. She likes the Starbucks in the lobby, and I like the club floor amenities. The only thing we didn't like was having to put your key card in the elevator to even get to your floor. I understand doing that with the club floor, but this was the case with every... More

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gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Ms. Kaye, Thank you for staying at our hotel during your recent visit to the Dallas Fort Worth area. I'm pleased to learn you and your daughter enjoyed the amenities of our hotel and our Sheraton Club. Many of our guests find that booking a Sheraton Club level room is a great value as it includes breakfast, free... More

Seattle, Washington
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel is in a great location to DFW Airport, less than 10 minutes away. The front desk staff was very accommadating and pleasant. They went out of their way to make our stay enjoyable. Want to thank Eiden ( Night Shift Manager) and Helen ( Day Shift Manager) and Fiesel ( Shuttle driver) for going out of their way... More

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hsariles, Front Office Manager at Sheraton DFW Airport Hotel, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. I am delighted to hear that your stay was pleasant and I thank you for all the compliments. We have a great deal of pride in our hotel and our service. I am pleased that we met your... More

Wichita, Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

I stay at this hotel all the time for business, they have a great shuttle service and are very accommodating. Rooms are always clean. Food is great. Bar area is great, Victor the bartender is wonderful!!! I would definitely recommend this hotel.

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hsariles, Front Office Manager at Sheraton DFW Airport Hotel, responded to this review

Thank you for being a loyal guest and we appreciate the wonderful compliments. I am delighted that you had a pleasant stay. We look forward to welcoming you again soon! Best, Helen Salinas More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed at this hotel before a very long international trip. While you may pay a little more than a lower star rated hotel, still very well priced. The rooms and public spaces are extremely clean. One annoyance that I found was the loud fan in bathroom which i found out that they are in the process of changing. Beds and... More

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hsariles, Front Office Manager at Sheraton DFW Airport Hotel, responded to this review

Thank you for taking the time to provide your feedback. I'm glad that you enjoyed our convenient location and that you had a pleasant stay. We look forward to welcoming you again soon! Best, Helen Salinas More

Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 24, 2014

everything is ok, but pretty much the standard of the 80s. staff is nice, though. They did not have an international power adapter And were also not keen to solve my problem by improvizing. Outside pool is tiny. plus it is hard to open eyes because of massive chlorine content. Nothing to complain about in the room. connectivity to the... More

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hsariles, Front Office Manager at Sheraton DFW Airport Hotel, responded to this review

Thank yo for taking to provide your feedback. I'm glad that you enjoyed our convenient location and that you had a pleasant stay. We look forward to welcoming you again soon. Warmest, Helen Salinas More

Corpus Christi
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 15, 2014

We stayed here May 10th and has a great experience. We were a little worried we were so close to airport we would hear planes constantly but nope. Our room was pretty quiet. We would definitely stay here again.

Was this review helpful? Yes 1
hsariles, Front Office Manager at Sheraton DFW Airport Hotel, responded to this review

Thank you for the feedback and I am pleased you had a wonderful stay. We hope to welcome you back in the near future. Warmest, Helen Salinas More

Shawnee, KS
Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 13, 2014

Stayed here for first time in March without any specific expectations. Pros: Excellent location near airport, close to Grapevine Mills, easy highway access. Many of the rooms, including ours, offer a birds eye view of planes approaching for their landings. Relatively clean, and friendly staff. Cons: Room we stayed in looked like it needed to be renovated, Outdated decor, crack... More

Was this review helpful? Yes 1
hsariles, Front Office Manager at Sheraton DFW Airport Hotel, responded to this review

We thank you for your feedback during your stay at the Sheraton DFW Airport Hotel. Our hotel is striving to be the best hotel in Dallas, and yes you are correct, our room's need a little update. Our room’s renovation is scheduled to begin the 1st week of July. Your comments are a great help to make us understand the... More

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Additional Information about Sheraton DFW Airport Hotel

Address: 4440 W. John Carpenter Freeway, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
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Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our hotel is convenient to all areas of the Dallas/Fort Worth Metroplex and just a short complimentary shuttle ride to and from Dallas/Fort Worth International Airport. ... more   less 
Number of rooms
303

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