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Sheraton DFW Airport Hotel

3.5 of 5 4440 W. John Carpenter Freeway, Irving, TX 75063
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Sheraton DFW Airport Hotel
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Sheraton DFW Airport Hotel
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266 reviews from our community

Traveler rating
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    96
    60
    25
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eden Prairie, Minnesota, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Sheraton for a business training event and was extremely impressed with all aspects of the hotel. Rooms were very clean and the beds were incredibly comfortable! All staff members from the front desk to the wait staff were super friendly and helpful. I'll definitely recommend this to others!

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Miami, Florida
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This airport hotel is beautiful! They just completed their multi-million dollar renovations. I stayed on a Club Floor and loved the room. Everything was clean. Everyone was professional and pleasant. Michael, the shuttle driver, is a great employee. I will stay here again when I am in Dallas. There was a snow storm the weekend I visited and the staff... More 

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Fort Worth
Top Contributor
124 reviews 124 reviews
31 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I've used the property a number of times and while it is adequate with reasonable parking, It doesn't make my list of favorites around the airport. Food and beverage choices in the property aren't too great (and for some reason this one needs a card key to use the elevator but the Westin across the street does not). Rooms are... More 

Was this review helpful? Yes 1
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Travelbum2005, Thank you for staying at our DFW Airport Hotel and we appreciate you taking time to share feedback to the travel community. Most guests appreciate the security provided by room key activated elevators, which prevents non guests from accessing guest floors. We're very excited our renovations are complete and hope to host a future stay should your... More 

Flagstaff, Arizona
Top Contributor
85 reviews 85 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We just got done staying here for a work conference and was a nice stay. The beds are very comfortable for a great sleep and the front desk people were wonderful to work with if you need to either hit up the town or get somewhere via shuttle. There were a few things that they may want to look at... More 

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gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greeting Canniff9, Thank you for staying with us and for your review on TripAdvisor. I'm pleased to learn that overall you enjoyed your visit. We're happy to announce that HD T.V. is on the way and will be in place no later than mid March. We hope to see you again should your travels return you to the DFW Airport... More 

Eagan, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a hotel working to get better. Right now, be warned that the atrium is torn up. Looks like they are adding a new restaurant and bar area. Lots of noise from construction. Was here for meetings on property and construction certainly affected quality of the meeting space. Room was decent. Bed comfortable. Heat and cool worked well. Bar... More 

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gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Mike, Thank you for your post! I really appreciate your kudos for the team and for the quality of our food. Be assured I've passed along your comments to our Chef and team. I'm happy to report the lobby renovation work is complete and our guests our enjoying the new lounge and seating areas. Happy travels and we... More 

A TripAdvisor Member
5 of 5 stars Reviewed January 25, 2015

We stayed here for one night during a 12 hour planned lay over. The lobby was under renovation so I can't comment on that but the rooms are great! Provide all you need including now a loofa which is new. And The BED! This is why I love starwood. Great night's sleep. Staff also great. Check in was easy and... More 

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gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Dear Guest, Thank you for taking time to share your experience. I appreciate your kudos for our team and have shared your comments with them. I'm pleased to announce the completion of our lobby renovation and we hope you can return to experience it soon. Warm Regards, Jason Tyson General Manager More 

Antwerp Province, Belgium
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2015

We stayed here in January 2005 to attend a friend's wedding who lives nearby. The hotel was very old and stuffy and in bad need of a huge overhaul and refurbishment. The standard room we had was very old and run down: the cover of the chair in the room was ripped, the bathroom was old and in need of... More 

Was this review helpful? Yes 1
Greenwich, Connecticut
Top Contributor
67 reviews 67 reviews
48 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 15, 2015

One night business stay. Recent upgrade to 70's era hotel still in process, rooms done -- public area still in process. Hotwire rate was about right for this property. Pros: kindof close to airport, friendly staff, excellent fitness room, some of the best equipment I've seen recently, food in restaurant and bar first class, fun recreation options in bar, good... More 

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Los Angeles, California
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 14, 2015

First let me say that the property is under renovation so I know that not everything is as it should be. The lobby is being renovated and should be quite nice when finished and the restaurant is also being renovated. The bar has great craft brews and a nice menu and great staff. ON a whole, the staff was very... More 

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Walnut Creek, California, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 5, 2015

We used this hotel for a quick overnight stay between flights. We waited for 20 minutes at the airport and saw about 30 buses from competing hotels drive by until the Sheraton shuttle showed up. To catch our early morning flight we were told that the shuttle would leave at 6.25. 20 minutes later the delayed shuttle finally showed up.... More 

Was this review helpful? Yes 1
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Sabine, Myself and my entire team are disappointed to learn of your experience and impressions of our Sheraton DFW Airport Hotel. My apologies we did not provide you with a comfortable and defect free stay. I do want to clarify for other travelers that our airport shuttle is on demand and one should call the hotel for pickup when... More 

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Additional Information about Sheraton DFW Airport Hotel

Address: 4440 W. John Carpenter Freeway, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
Number of rooms: 303
Reservation Options:
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Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton

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