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All 77 Irving hotels

Sheraton DFW Airport Hotel

3.5 of 5 Hotel   |   4440 W. John Carpenter Freeway, Irving, TX 75063
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Ranked #40 of 77 hotels in Irving
A recent review
5 of 5 stars reviewed 2 days ago
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215 people have reviewed this hotel

Traveler rating
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    48
    21
    4
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22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Contributor
11 reviews 11 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Nothing much around the hotel but very convenient that they offer shuttle buses to take u around in certain distance and airport. Also pick u up. Food is good in the hotel. Service Good, too! They also sell stamps for sending post cards which is really good for tourists.

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Boca Raton, Florida
Top Contributor
187 reviews 187 reviews
160 hotel reviews
249 helpful votes 249 helpful votes
3 of 5 stars Reviewed 1 week ago

I read lots of review of this hotel. They were mixed. I stayed anyway. Shuttle service was prompt. Check in was easy and friendly. As SPG Platinum level member, I was upgraded to a suite. Problem was that the hotel backs up to a major highway. There was no airport noise, but LOTS of constant highway noise. I had to... More

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Contributor
14 reviews 14 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

It's a great hotel although I could see signs of it being run down but this is the best well maintained old hotel I have come across in my travel experiences (which have been several) very accommodating and nice staff. Their service is absolutely wonderful

Was this review helpful? Yes 1
Virginia
Top Contributor
116 reviews 116 reviews
47 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here three nights for a meeting. Staff very helpful and accommodating, the shuttle guy even took us to a restaurant outside of their 5 mile radius, nice for women traveling alone and wanting to get off property for dinner. Rooms comfortable but not luxurious, quiet (did not hear planes and we were facing airport). Most of our meals were... More

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Beaumont, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this property monthly since June 2013. Prior to new owner take over, the staff was always friendly and the food was a 8 out of 10. After new ownership, it started going down hill. While the beds are comfortable and the average size for a business hotel, that's about all I can say. After new ownership,... More

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Fort Worth, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a business-related conference and overall it was a good stay. The conference rate offered for rooms was about the upper-limit of what I would have paid for a room here anyway; would not have paid rack rates to stay at this particular Sheraton. The room was nice, and spacious enough, but the climate control was very annoying.... More

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Denver, CO
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I don't often stay at Sheraton properties because I'm a Hyatt girl, but I stayed at this property a week in March for business and was very pleased. Let me start by saying that, for whatever reason, I slept beautifully the entire week. That alone won me over. The bed was no Heavenly bed, but it was very comfortable. The... More

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Lubbock, Texas
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loved the fact that I didn't have to pay for parking. Check-in went very smoothly. The front desk staff were friendly and accommodating. My friend and I were there for a conference and she needed additional assistance due to a disability. They were very helpful. When we got to the room it was a little on the warm side for... More

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hsariles, Guest Experience Team at Sheraton DFW Airport Hotel, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. I am delighted to hear that your stay was pleasant and I thank you for all the compliments. We have a great deal of pride in our hotel and our service. I am pleased that we met your... More

New England
Contributor
17 reviews 17 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first room was on the side facing the airport. The soundproofing was not good and I would not have been able to sleep. But the front desk staff who had checked me in (courteously and efficiently) were very willing to move me to a room on the other side, where it was much quiteter--I didn't hear planes at all... More

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hsariles, Guest Experience Team at Sheraton DFW Airport Hotel, responded to this review

We read your review and are very happy to know you enjoyed your stay and we hope to see you again very soon for your next stay in Dallas! Sincerely, More

Elkhart, Indiana
Top Contributor
75 reviews 75 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 16, 2014

When I checked in, I specifically asked for a room away from the elevator. Then went into the elevator which got stuck. Had to wait for 15-30 minutes while someone came and opened the door. Then finally got the room and found it was right next to the elevator. So went back to front desk. Very apologetically - for both... More

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hsariles, Guest Experience Team at Sheraton DFW Airport Hotel, responded to this review

I am writing on behalf of our team here at Sheraton DFW Airport Hotel. First and foremost, thank you for taking the time to contact us regarding your recent visit. It is valuable feedback like yours that allows us to pinpoint areas of improvement. I am truly disheartened to hear of the inconveniences you experienced during your visit. I do... More

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Additional Information about Sheraton DFW Airport Hotel

Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton
Address: 4440 W. John Carpenter Freeway, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 77 hotels in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
Official Description (provided by the hotel):
Our hotel is convenient to all areas of the Dallas/Fort Worth Metroplex and just a short complimentary shuttle ride to and from Dallas/Fort Worth International Airport. ... more   less 
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