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Sheraton DFW Airport Hotel

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4440 W. John Carpenter Freeway, Irving, TX 75063
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Sheraton DFW Airport Hotel
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Sheraton DFW Airport Hotel
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19 reviews from our community

Traveler rating
    11
    7
    0
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    1
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6
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7
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tyler, Texas
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

the hotel was ok. we were comfortable. what makes this place great is ultimately the staff!! they made sure we had everything we needed. the breakfast was good. i would stay here again! our room has a nice view of the city.

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Edmond, Oklahoma
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed before and after our last trip. The shuttle driver dropped us at the airport and picked us up after our trip. The hotel is clean and the staff were excellent. It was nice to be able to park our car at the hotel and not have to worry about navigating the airport.

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings CM, Thank you for sharing your experience on Trip Advisor. Our hotel is indeed a great park and fly arrangement for DFW Airport. We look forward to being your launch pad for your next trip! Warm Regards, Jason Tyson General Manager More 

Ypsilanti, Michigan
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I have had the pleasure of staying at the Sheraton DFW a number of times. The hotel is comfortable and clean. The bed sheets are always fresh and crisp. The front desk clerk, Tara was a joy, she was warm and engaging and provided great customer service. Thank you Tara!

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Dlclay1, Thank you for staying at our Dallas Fort Worth Airport Hotel during your recent visit to the Dallas area. I appreciate your kudos for Tara and be assured I've shared them with her, along with an additional token of appreciation in your name. We hope your travels bring you back to our hotel in the near future. Warm... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel to Dallas regularly for business and usually stay at this Sheraton or the Westin across the street. The hotel is clean and comfortable (particularly since the renovations) and is a short drive from DFW, making arriving on a late night flight more palatable. Typically, I have a solid stay here but the last time I stayed here, I... More 

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gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Erbit, Thank you for your loyalty to Starwood and our Hotel. Glad to hear you enjoy our live music! We feature different entertainers Mon - Wed and to my knowledge are the only airport hotel featuring live music. It's perfect for unwinding after a long day. Thank you again and looking forward to welcoming you back soon. Warm... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Upon check-in, I was informed that my hotel room was not available. They were overbooked. They had my confirmation and paid reservation for a 4 night stay. After a long wait, they out us up in a parlor room with a sofa bed. No real bed in the room. I was told that we would be refunded 2 nights of... More 

Was this review helpful? Yes 3
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Madljame, I contacted the third party booker you used to reserve and prepay your stay with us. They told me the credit was issued a few weeks ago and that they would email you a confirmation. As I mentioned in my personal note to you after our meeting in the hotel lobby, there is a proper manner in which... More 

new orleans
Top Contributor
117 reviews 117 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a small convention for 3 nights and was well pleased with everything. Saw a lot of airport commuters everyday using the hotel's shuttle service also. Rooms were spacious and clean. They did a major upgrade on the entire hotel and although the outside design is a bit dated the inside of the hotel is very nice. The... More 

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Walker-Roamer, We appreciate your post on TripAdvisor and your shout out for Joyce! We love to surprise our guests who may not be expecting more than an average airport hotel stay. Glad you enjoyed our renovation, unique food and beverage offerings and friendly team! We hope to see you again should your travels return you to the DFW area.... More 

Texas
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

I'd heard good things about the shuttle service at the Sheraton DFW and chose it mainly because of that and because Sheraton is generally a reliable brand. As it happened, not only the shuttle but the rooms and service exceeded expectations. First, the shuttle. It runs every half hour. The driver, Reggie, was extremely pleasant and helpful with all his... More 

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Annagins, Thank you for staying at our DFW Airport Hotel and I appreciate you taking time to share your experience. Be assured I've passed along your kudos to Reggie and Steve, along with an additional token of appreciation in your name. We have a great team eager to provide our guests with a comfortable stay. We hope to see... More 

Chicago, Illinois
Top Contributor
126 reviews 126 reviews
49 hotel reviews
294 helpful votes 294 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Close to DFW Airport and the Rental Car Return, this hotel has clean rooms and comfortable beds. Shuttle back to the airport was on-time and quick. Check in was also quick. Plenty of parking in the hotel lot for your rental car. I would stay here again.

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings J.W., Thank you for choosing to stay at our hotel during your recent overnight at DFW Airport. Not being a "typical airport hotel" is actually part of our vision and mission statement. Thanks for the feedback and glad you enjoyed the convenience and comfort of our hotel. We hope to see you again soon. Warm Regards, Jason Tyson General... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The customer service in this hotel was spectacular. The rooms are spacious, clean and well kept. My sisters and I really enjoyed our stay and the great service from the entire staff. We were very impressed!

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Valerie S, Thank you for the nice post and be assured I've shared your kudos with our entire team. Happy travels and let us know if we can ever be of service. Warm Regards, Jason Tyson General Manager More 

Piscataway, New Jersey, United States
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here a few days ago on business and I was quite impressed. Check in/check out was fast and friendly. The fitness room was well laid out with most of the equipment you could ask for and the pool /pool area was clean. Property was spotless, room clean and modern looking and wifi was fast enough to send large files... More 

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Babajido, Thank you for staying at our DFW Airport hotel and for sharing your experience. Our goal is to provide all of our guests a comfortable and defect free stay. We look forward to seeing you again should your travels bring you to the Dallas area. Warm Regards, Jason Tyson General Manager More 

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