We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 76 Irving hotels

Sheraton DFW Airport Hotel

3.5 of 5 Hotel   |   4440 W. John Carpenter Freeway, Irving, TX 75063
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added Sheraton DFW Airport Hotel to your Saves list
Sheraton DFW Airport Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
66%
Ranked #43 of 76 Hotels in Irving
A recent review
5 of 5 stars reviewed 1 week ago
tammynnc Mexico City, Mexico
Write a Review

236 reviews from our community

Traveler rating
    69
    87
    52
    22
    6
See reviews for
28
34
25
128
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (236)
  • Mar-May only
    (65)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (54)
All months
Mexico City, Mexico
Top Contributor
94 reviews 94 reviews
71 hotel reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed 1 week ago

I probably stay in hotels at least 50 nights a year and this is one of my favorites. It is not the newest or the nicest, but it does have one of the best staff of any hotel anywhere. I have never had a bad experience here. I checked in with Irena (I believe this was her name) and she... More

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Tammynnc, Thank you for staying at our DFW Airport / Dallas area hotel. And we appreciate you taking time to share your experience with the online community. I was thrilled to read your note that included many shout outs to members of our team. Be assured I've passed along your kudos with a spcial token of appreciation. Our new... More

Tucson, Arizona
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I booked a one night stay through Hotwire and got a room here - fortunately. Our daughter and three young grandsons ended up joining us so our original room wasn't large enough. I explained the problem to the front desk rep. who happened to be the manager Anthony. He asked me to give him 10 minutes and... More

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Regradyjr, Thank you for sharing your experience and I appreciate the kudos for Tony. Be assured that he too appreciates your token of thanks. We enjoy creating memorable moments for our guests, and hope to have the opportunity to provide you and your family with more of them in the near future.. Please let us know if we can... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was friendly and helpful. Accommodations comfortable and clean. Very nice -would recommend. When we stayed in August they were remodeling 4th and 5th floors. Ask for a floor several stories up from 6th floor, if early morning noise is an issue for you.

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Mary P, Thank you for staying at our DFW Airport / Dallas area hotel. I'm pleased to learn that you enjoyed your experience with us. The renovation team is wrapping up work on the final guestroom floor and we're very excited with the results. We hope to welcome you back soon so you can experience a new room. Warm... More

Franklin, Kentucky
Top Contributor
214 reviews 214 reviews
40 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While in Dallas conducting a workshop the hotel that I was staying at did not offer any options for lunch or dinner so I had to find a place to eat. The van driver (of the hotel that I was staying at recommended the Sheraton that was just down the street from my hotel and I took him up on... More

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Dr. Marc, Thank you for visiting our hotel for a meal, and for sharing your experience on TripAdvisor. We continue to enhance our food and beverage offerings including our new tap room, featuring local draught beers and gastro pub food menu. And coming soon, our expanded atrium bar that will feature craft cocktails and dishes perfect for sampling or... More

tyler, texas
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 13, 2014 via mobile

We walked in our room to a horrible smell...like a combination of nail polish remover and feces...it was awful! Then we looked in the bathroom to see poop in the toilet!! We called downstairs to let them know and told them we'd like a different room...this room was unacceptable at best. They said there were no other rooms available and... More

Was this review helpful? Yes 4
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Beachlova1, I'm very disappointed to learn of your recent stay and my apologies. Be assured this is not typical of the experience we provide our guests. During your visit, our bathtubs were being reglazed which explained the chemical odor. When the process began, we realized the odor was traveling via ventilation ducts to occupied floors. At that point we... More

San Francisco, California
Top Contributor
50 reviews 50 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 5, 2014

I stayed here a week and the service was accommodating. The staff was very friendly and provided excellent service. Enjoyed the club lounge and the gym was up to standards. Unfortunately, no ice-makers on any floor.

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Peter, Thank you for choosing to stay with us during your recent week long visit to the Dallas Fort Worth area. I've passed along your kudos to the rest of my team. To clarify, we have ice machines present on each floor with exception of our Sheraton Club Level, where ice is available 24/7 in the Sheraton Club.... More

Top Contributor
123 reviews 123 reviews
38 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 24, 2014 via mobile

I have not stayed at a lot of Sheraton facilities in the past few years, though that will definitely change. It was the rate that attracted me when my favorites were booked, though it is the hotel and staff that will make me return. The room was very clean and fresh, bed was comfortable. The food was tasty in the... More

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Ppaintguy, Thank you for taking the time to share some positive feedback for our Dallas airport hotel. I'm delighted to learn we were a great surprise! Our team speaks frequently about creating memorable moments and surprising our guests, who are often only with us for a quick layover. We don't want to be just another airport hotel! Thank you... More

Cincinnati, Ohio
Top Contributor
55 reviews 55 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 24, 2014

It's a Sheraton, so I don't expect too much. They are the budget-minded little sister of the Westin. Being Gold with Starwood (almost Platinum), I was disappointed with this property. I was not recognized @ check in for my loyalty (as I always am elsewhere), I was not asked what Gold amenity I'd prefer, I was not upgraded, etc. I... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed June 18, 2014

From the time we entered the room we were disappointed. The room was small with no refrigerator or microwave. Two days in a row our room key did not work in the door. One of the days my husband had to go downstairs 5 times and switch keys before someone came up with him to watch him use the key.... More

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Tricia G, I'm disappointed to learn we fell short of providing you a comfortable and defect free stay. Please be assured I'm following up with my team as appropriate. I hope for the opportunity to host a future stay as I'd like for you to experience the amenities a Sheraton Club level guestroom. I believe having access to our... More

Jefferson
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 7, 2014

My teen daughter and I really love this hotel. She likes the Starbucks in the lobby, and I like the club floor amenities. The only thing we didn't like was having to put your key card in the elevator to even get to your floor. I understand doing that with the club floor, but this was the case with every... More

Was this review helpful? Yes
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Ms. Kaye, Thank you for staying at our hotel during your recent visit to the Dallas Fort Worth area. I'm pleased to learn you and your daughter enjoyed the amenities of our hotel and our Sheraton Club. Many of our guests find that booking a Sheraton Club level room is a great value as it includes breakfast, free... More

Do you own or manage Sheraton DFW Airport Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton DFW Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton DFW Airport Hotel

Address: 4440 W. John Carpenter Freeway, Irving, TX 75063
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Tingo, Reservation Counter, Hotels.com, Odigeo and Venere so you can book your Sheraton DFW Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Room/suite (5)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Sheraton DFW Airport Hotel