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Candlewood Suites Dallas, Las Colinas

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5300 Green Park Drive, Irving, TX 75038
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Candlewood Suites Dallas, Las Colinas
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43 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

This may have been my first stay at a candlewood suites. I checked in late and returned my second night late at night. The young lady who worked the desk was friendly and helpful. My room was clean and comfortable but the ac/heating unit was soooo loud.

Helpful?
Thank Courtney L
Modena
Level Contributor
374 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed December 13, 2015

When I booked at Las Colinas, everything was fully booked. I don't know what was going on. I was very lucky that they still had a room at this hotel. Actually it is not a real hotel, it is more a suite place, with bed and kitchenette in the same room. I was missing the breakfast, which is an important... More 

Helpful?
Thank Giacomo C
IHGCare, Guest Relations Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Dear Giacomo C, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and our staff. However, we’re sorry we fell below your expectation regarding the lack of complimentary breakfast. While we understand that your stay was not 100% satisfactory, we... More 

Atlanta, Georgia
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 21, 2015 via mobile

This is a very great option for your close to the airport (DFW) needs. Mike at the Front Desk was great at check in and the room was excellent. The Cupboard is a good fall back for your food needs with out having to leave the hotel! But if you need/want to leave the hotel, there is a great Brazilian... More 

Helpful?
Thank Oscar R
Paris, France
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 23, 2015

Candlewood suite is a chain and i stayed there for work during a month. The personnel was very nice and caring, all rooms are perfect and cleaned regularly. The parking is very convenient and the Gym room very cool for people who want to stay fit

Helpful?
Thank Marie d
Dallas, Texas
1 review
4 of 5 stars Reviewed August 13, 2015

The property was pretty neat, rooms were airy and well maintained. 5 star to friendly staff especially Jack. They made the stay more pleasant. They have room service once a week, which is OK with me cause most of the hours I am out and I use my room to only crash for the night. Few issues I had was... More 

Helpful?
Thank riderofthestorm0609
Florida
Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 22, 2015

Booked a long weekend at the Candlewood Suites. From the time I checked in until checkout it was a great stay. The staff was very professional, friendly and efficient. I stayed in a one bedroom suite. Two things I look for in a hotel is cleanliness and security. I felt very secure here. Also, the room was spotless. All of... More 

Helpful?
Thank flgirl82
Tampa, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

I love the Candlewood Suites. I have never been disappointed. I like to save my money on hotels and spend it on the actual vacation. The rooms are always clean and have all the amenities that I need including a kitchen. The rooms are very spacious and my husband and I were very comfortable.

Helpful?
2 Thank msc829
Milwaukee, Wisconsin, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 17, 2015

My wife and I stayed at Candlewood Suites in Irving Texas while we were house hunting in Dallas. This was a very nice place to stay felt like I was at home the staff was very nice and helpful. Close to many restaurants and food stores because of the ability to cook in your room

Helpful?
1 Thank Tony R
Grapevine, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 20, 2015

Do not stay here if you wish to have a clean room. Towels, bedding and furniture were filthy. When I told the desk clerk, he told me I would still be charged for the room because I may have just used it for the hour. It was insulting and I was staying there with my sister. As tired as we... More 

Helpful?
4 Thank a b
Kristie M, Front Office Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

We do apologize for the status of your room when you checked in. While we take pride in the cleanliness of our hotel, and your satisfaction is of utmost importance, the front desk would have moved you into a new room or cleaned this one to your liking. The refund was issued immediately during the phone call from the guest.... More 

Chennai (Madras), India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 27, 2014

Stayed here for 6 weeks . • Check-in was very peaceful and so was the checkout • Room provided was excellent. the Kitchen was very well equipped. • Weekly room service was apt. • The Shuttle Service was good. • To Save the Best for last, the Staffs were awesome. Jack Rickman, Pattie, Darrick, Mike, Zach, Kristie, Hayle, Juanna and... More 

Helpful?
1 Thank Vin0dh13
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