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Candlewood Suites Dallas, Las Colinas

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5300 Green Park Drive, Irving, TX 75038
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Candlewood Suites Dallas, Las Colinas
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Candlewood Suites Dallas, Las Colinas
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36 reviews from our community

Traveler rating
    10
    13
    6
    5
    2
See reviews for
3
3
6
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Milwaukee, Wisconsin, United States
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2015

My wife and I stayed at Candlewood Suites in Irving Texas while we were house hunting in Dallas. This was a very nice place to stay felt like I was at home the staff was very nice and helpful. Close to many restaurants and food stores because of the ability to cook in your room

Was this review helpful? Yes 1
Grapevine, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 20, 2015

Do not stay here if you wish to have a clean room. Towels, bedding and furniture were filthy. When I told the desk clerk, he told me I would still be charged for the room because I may have just used it for the hour. It was insulting and I was staying there with my sister. As tired as we... More 

Was this review helpful? Yes 2
Kristie M, Front Office Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

We do apologize for the status of your room when you checked in. While we take pride in the cleanliness of our hotel, and your satisfaction is of utmost importance, the front desk would have moved you into a new room or cleaned this one to your liking. The refund was issued immediately during the phone call from the guest.... More 

Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2014

Stayed here for 6 weeks . • Check-in was very peaceful and so was the checkout • Room provided was excellent. the Kitchen was very well equipped. • Weekly room service was apt. • The Shuttle Service was good. • To Save the Best for last, the Staffs were awesome. Jack Rickman, Pattie, Darrick, Mike, Zach, Kristie, Hayle, Juanna and... More 

Was this review helpful? Yes 1
Dallas, Texas
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 18, 2014

I stayed here over an August weekend for a sports and fitness competition going on at the nearby Irving Convention Center. As I needed to prepare my own meals, I was looking for a hotel with a full kitchen near the Convention Center. By and large, the hotel met what would be expected for this level hotel. Rooms look like... More 

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 31, 2014

Stayed for over 2.5 months on business travel. An excellent experience, cordial and helpful staff. Perfectly armed kitchen. Weekly room service was just apt. Requests were accomodated with a smile! Kudos!

Was this review helpful? Yes
Kristie M, Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Thank you so much for taking the time to tell us about your stay! We are so thrilled that everything went well for you during your time at our hotel. We do strive to offer the utmost level of convenience & comfort for all of our guests and I am happy to hear that we met that mark for you.... More 

Santa Rosa Beach, Florida
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

Oh my gosh! This is a GREAT Hotel for those who love anything golf! Close to major courses to watch major events.....and for those who play.....golf EVERYWHERE! Excellent location, excellent staff.....nearby restaurants and nightclubs.....clean, comfortable. Definitely will be back!

Was this review helpful? Yes
Kristie M, Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that your stay has been pleasant and the staff has been so helpful! We strive to provide our guests a comfy and inviting space to make you feel at home. We appreciate your recommendation and look forward to welcoming you again soon! More 

Senior Contributor
28 reviews 28 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 4, 2014 via mobile

If you can live with once a week housekeeping (we came in on Monday so we were good), it's a good place. Quiet, close to business/attractions, restaurants, easy on/off of highways. Newly appointed room furnishings.

Was this review helpful? Yes
Kristie M, Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Thank you for your feedback. I am happy to hear you enjoyed your stay with us. We are fortunate to be in a great location close to many restaurants and shopping. We look forward to welcoming you again soon. More 

Rockport
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2014

As a catastrophe adjuster who stays in a lot of different hotels, good and bad, this one was excellent. This hotel offers a very nice workout room, free washers and dryers, daily USA today and coffee. The view out the window was pretty stellar considering other places I've been, looking at a vast countryside with a quiet commuter train passing... More 

Was this review helpful? Yes 2
Kristie M, Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that your stay has been pleasant and the staff has been so helpful! I am glad to hear that Jose was able to assist you so quickly. We strive to provide our guests a comfy and inviting space to make you feel at... More 

Dallas, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 16, 2014

I don't know why they call these "suites", they are "studios". This hotel tends to overbook -- the night I checked in they were overbooked by 3 rooms and had to stick me in an accessibility "suite" right next to the front desk. The staff there didn't seem to do anything to minimize the volume of conversations, regardless of the... More 

Was this review helpful? Yes 1
Kristie M, Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Dear Guest, Please take our most sincere apologies; unfortunately due to unforeseen circumstances we could not accommodate you better. We regret that we had very low room selection choices at time of your check in. Our hotel is corporate extended stay facility; most of our guests check in for a long period of time. Therefore, from time to time their... More 

West Yorkshire
Top Contributor
438 reviews 438 reviews
93 hotel reviews
219 helpful votes 219 helpful votes
5 of 5 stars Reviewed April 4, 2014

Stayed for 3 days whilst in the Dallas area and was really pleased I had chosen this hotel. On arrival Juana greeted me with a warm welcome and as a platinum member upgraded me, which was most welcome and told me all I needed to know about the hotel and area. The Suite I had was excellent plenty of room,... More 

Was this review helpful? Yes 3
Kristie M, GSR at Candlewood Suites Dallas, Las Colinas, responded to this review

Dear guest, Here at candlewood suites Dallas-Las Colinas we strive to provide an excellent service to all our guests. We are glad to learn that we have met your expectations and made you felt welcome and appreciated. We appreciate your loyalty to IHG and our IGH Reward Program. Hope to have you as a guest in the near future. Juana... More 

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