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All 77 Irving hotels

Candlewood Suites Dallas, Las Colinas

2.0 of 5 Hotel   |   5300 Green Park Drive, Irving, TX 75038
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67%
Ranked #53 of 77 hotels in Irving
A recent review
5 of 5 stars reviewed 2 weeks ago
Yorkie1948 West Yorkshire
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29 people have reviewed this hotel

Traveler rating
    6
    12
    5
    5
    1
See reviews for
1
3
5
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Dallas, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

I don't know why they call these "suites", they are "studios". This hotel tends to overbook -- the night I checked in they were overbooked by 3 rooms and had to stick me in an accessibility "suite" right next to the front desk. The staff there didn't seem to do anything to minimize the volume of conversations, regardless of the... More

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Kristie M, Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Dear Guest, Please take our most sincere apologies; unfortunately due to unforeseen circumstances we could not accommodate you better. We regret that we had very low room selection choices at time of your check in. Our hotel is corporate extended stay facility; most of our guests check in for a long period of time. Therefore, from time to time their... More

West Yorkshire
Top Contributor
291 reviews 291 reviews
70 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 3 days whilst in the Dallas area and was really pleased I had chosen this hotel. On arrival Juana greeted me with a warm welcome and as a platinum member upgraded me, which was most welcome and told me all I needed to know about the hotel and area. The Suite I had was excellent plenty of room,... More

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Kristie M, GSR at Candlewood Suites Dallas, Las Colinas, responded to this review

Dear guest, Here at candlewood suites Dallas-Las Colinas we strive to provide an excellent service to all our guests. We are glad to learn that we have met your expectations and made you felt welcome and appreciated. We appreciate your loyalty to IHG and our IGH Reward Program. Hope to have you as a guest in the near future. Juana... More

Dongguan, China
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2014

I had my transcontinental trip started out from San Jose, the stopover location is...Dallas. Just for a two-day sight-seeing and visit my former employer. So I booked this Candlewood Suites with my IHG points (Yes, I paid nothing but points.) I got myself a spacious one-bed mini apartment suite, with well-equipped kitchenette (basically everything including the kitchen sink). Bed is... More

Was this review helpful? Yes 1
Kristie M, Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Rodger, Thank you for your recent stay at the Candlewood Suites - Las Colinas! Thank you for the kind word. We strive to do our best to make sure all of our guest enjoy their stay. Hope if you are ever in the Las Colinas area again you will stay at you Home away from home - Candlewood Suites -... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 2, 2014

I have to say we got a exceptional rate at Christmas time here. Nice room and I was able to take my dogs. Be aware you do have to pay for the dogs though and it's not bad. I enjoyed my visit but the bed was very uncomfortable. We had a queen and it was way to small. Will opt... More

Was this review helpful? Yes 1
Kristie M, Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Lbeard 1864, Thank you for taking the time to write a review! We always appreciate the positive feed back from our guest. We are glad to hear you enjoyed your visit over the Christmas Holiday. Thank you for staying with us at the Candlewood Suites Las Colinas! More

Coimbatore, India
Top Contributor
74 reviews 74 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 27, 2013

I liked the Candlewood Suites at Las Colinas, Dallas for multiple reasons. - Well appointed rooms - good for a long stay. It is equipped with a neat kitchen to cook my own stuff. Very convenient. - Close to nearby business offices - they offer a shuttle drop Mon-Fri within 5 miles, that was very convenient. - The staff is... More

Was this review helpful? Yes 1
Austin, Texas
Top Contributor
69 reviews 69 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 29, 2013

I was preparing for the worst and hoping for the best when I learned my coworker booked this hotel for our week in DFW. The reviews have been pretty bad. But I was pleasantly surprised, as there were only a few annoyances. The good: The rooms. They're huge. They're the size of a small one bedroom apartment. And there are... More

Was this review helpful? Yes 2
Contagem, Minas Gerais, Brazil
2 reviews
2 of 5 stars Reviewed August 6, 2013

I was in the city for business, and my opnion about this hotel is: Noisy. My room air conditioning unit, that you cannot turn off, makes a lot of noise. It was very hot there(July), so I had to tolerate the noise. The housekeeping services happens only on Mondays...You have to stay with trash and dirt linens and towels for... More

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Kristie M, Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Mr. Erivan T. Thank you for staying with us during your business trip. Here at Candlewood Suites- Dallas Las Colinas we strive to accommodate guests with different lodging needs. However please be advised that the reason why the housekeeping takes place on a weekly basis, is due to our extended stay standard that requires that we provide our long term... More

Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 26, 2013

As a business traveler I have bounced around to various extended stay hotels in the Las Colinas area trying to find the "homiest" place for the best price. I finally landed on Candlewood Suites in the Las Colinas area. Once I stayed here I haven't changed since. The staff is super friendly, they even store stuff for me over the... More

Was this review helpful? Yes 1
Caldwell, Texas
Top Contributor
51 reviews 51 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 19, 2013

There's nothing "wrong" with this small suite hotel - it seemed very new, with decent modern finishes. It's in a good location, close to the freeways and dining and shopping. The queen room was very compact but well organized and equipped for one person on an extended stay. There is only weekly maid service - go to the front desk... More

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Kristie M, Front Office Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Thank you for your feed back. If you are ever in the area I hope you will choose the Candlewood Suites again. More

Raleigh, North Carolina
Top Contributor
105 reviews 105 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 23, 2013

I got stranded in Dallas after the recent tornadoes and thunderstorms and by luck, got a room here. It sure beat spending the night in the airport. The room was tastefully decorated. The bathroom was nicely tiled, the leather recliner was a nice touch, the sofa bed in the living room was comfortable, and the separate master bedroom suite was... More

Was this review helpful? Yes 1
Kristie M, Manager at Candlewood Suites Dallas, Las Colinas, responded to this review

Thank you for your feed back; we appreciate the opportunity to clarify the situation. Please understand that at the Candlewood Suites Dallas-Las Colinas we strive to provide every guest with a memorable stay. We recognize that you were checked in to a smoking room. However, please be advised that reservations made in advance through our hotel or hotel central reservations... More

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Additional Information about Candlewood Suites Dallas, Las Colinas

Also Known As:
Candlewood Suites Dallas, Las Colinas Hotel Irving
Candlewood Suites Dallas, Las Colinas Hotel
Candlewood Suites Irving
Candlewood Irving
Irving Candlewood Suites
Irving Candlewood
Address: 5300 Green Park Drive, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 77 hotels in Irving
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Dallas, Las Colinas 2*
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. Enjoy all the comforts of home at the Candlewood Suites Hotel Dallas-Las Colinas. Conveniently located just 10 minutes from the Dallas/Fort Worth International Airport, we're in the heart of the Dallas Metroplex and convenient to downtown Dallas as well as Ft. Worth. Each suite has a full kitchen complete with microwave, stove top, dishwasher and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines and complimentary high-speed Internet. Relax in the overstuffed recliner while you enjoy the CD player or DVD/VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard now featuring 'Juan Valdez' complimentary coffee to all guests. You can purchase meals, snacks and sundry items at value prices. Nearby companies include Fluor, NEC, Verizon, Nokia, Zale, Caremark and Citigroup. We are also close to many major expressways, Grapevine Mills Mall, Irving Mall, The Movie Studios at Las Colinas, Texas Stadium, the University of Dallas, & The TPC Las Colinas, which hosts the EDS/Byron Nelson Golf Tournament. Now offering complimentary high-speed Internet access in all rooms, complimentary transportation within a 5 mile radius of the hotel and Priority Club Points. ... more   less 
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