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Courtyard by Marriott Dallas Las Colinas

#29 of 78 Hotels in Irving
Certificate of Excellence
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1151 West Walnut Hill Lane, Irving, TX 75038
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1 room 1 guest
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Courtyard by Marriott Dallas Las Colinas
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53 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guatemala City, Guatemala
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Short on staff..the staff was very nice and tried their best, but the reception clerk kept running from helping at the bisto to the front desk. The food took a long time. Lots of delivery options and restaurants arount this hotel. Do not eat here unless you are tired and do not want to go out. I stay at Marriott... More 

Was this review helpful? Yes
Sarah D, General Manager at Courtyard by Marriott Dallas Las Colinas, responded to this review

Thank you for your comments . I only wish a more positive guest experience would have prompted your comments. I wanted this opportunity to express my disappointment in the level of service we provided, and more importantly, the impression we left upon you. I do hope that you reconsider using us the next time your are in the area because... More 

Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 11, 2015

We came to Dallas for the first time looking for an apartment to rent and stayed 3 days. This hotel was really lovely in every aspect. Friendly and welcoming staff who acknowledged my Marriott loyalty with a huge upgrade, which we needed the extra space to work on our strategies. Hotel was clean, well maintained and had friendly house keeping... More 

Was this review helpful? Yes
Sarah D, General Manager at Courtyard by Marriott Dallas Las Colinas, responded to this review

Thank You so much for you taking the time to let us know how you enjoyed your stay. We were excited to be able to offer our guests Starbucks and I glad you like it too. We hope to have you stay with us again soon. More 

Albuquerque, New Mexico
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 26, 2015

The property seemed dated. The staff was great. They had ungraded the lobby area, but the rooms needed a good deal of work. overall, it did not appear to be worthy of the Marriott label. i would not stay here again.

Was this review helpful? Yes
Sarah D, General Manager at Courtyard by Marriott Dallas Las Colinas, responded to this review

I am sorry that the Courtyard was not up to your expectations. Both the lobby and the rooms have been recently renovated but we will be sure to let corporate know that your did not like the decore. Thank you for your comments. More 

Irving Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 25, 2015 via mobile

We stayed here for 2 nights.. Not the usual Marriott niceness. It is not bad but not great either we stayed in room 103 and it had no microwave and the AC did not work all that great either.. The bed was comfortable though. And the staff was great. I just think this hotel need to be remodeled.

Was this review helpful? Yes
Sarah D, General Manager at Courtyard by Marriott Dallas Las Colinas, responded to this review

Thank you taking the time to let us know about your expereince at the Courtyard. I apologize that your AC was not working its best and will have engineering take of it. The next time you visit you may request a microwave as that is not a standard in our rooms. More 

Colma, California
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 15, 2015

This is a standard Courtyard hotel. The hotel doesn't offer complimentary breakfast and Gold/Platinum members don't get any breakfast perk either. The lobby is new and looks nice, but the rooms don't seem to be as new as the lobby. The hotel is mimicking SPG's program of offering bonus points (500) for each day you don't get your room cleaned,... More 

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Sarah D, General Manager at Courtyard by Marriott Dallas Las Colinas, responded to this review

I appreciate your comments and I glad your took advantage of our way to earn additional Marriott Rewar points. Please accept me apology for the challenge with spiders. Our pest controls folks have been working hard to prevent any invasion but the rainy weather has made it difficult. More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

Stayed here while in town for personal business. Hotel was very clean and modern. Rooms were great (had a room with 2 queen beds). Hotel staff was very attentive and helpful. Most importantly, hotel is located in a very safe part of town which was important to m.

Was this review helpful? Yes
Sarah D, General Manager at Courtyard by Marriott Dallas Las Colinas, responded to this review

Thank you for your comments. The hotel works hard to make our guest stay a pleasant one and we are located in a great area and close to many attractions in the DFW market. We hope you come back soon to enjoy them. More 

Lancaster, Pennsylvania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 1, 2015

I stayed here recently for business. The hotel is located in a great area near a lot of shops and restaurants. It is in a nice quiet location and is easy to find. The staff was friendly and helpful. My breakfast both mornings in the Bistro was delicious. The fitness room was clean, all equipment was working and I didn't... More 

Was this review helpful? Yes
Sarah D, General Manager at Courtyard by Marriott Dallas Las Colinas, responded to this review

Thank you for your comments. I am glad you enjoyed your breakfast in the Bistro and engineering and I will work on areas that need some attention. More 

1 review
4 of 5 stars Reviewed April 29, 2015

This was a very clean hotel and the staff was very friendly and helpful at all times. We stayed for the texas race which was not to far from the track. The location was also a great location it was in a very safe area. The air condition also worked great I really didn't have any complaints which im very... More 

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Sarah D, General Manager at Courtyard by Marriott Dallas Las Colinas, responded to this review

I am glad you enjoyed your stay while you attended the race. The hotel is an easy shot to the Texas Motor Speedway that most do not realize. More 

Houston, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 29, 2015

Stayed here this past weekend while in town for my fathers wedding. I had a king bed room. The Room as well as the hotel was clean and well put together, the front desk people were super pleasant and friendly which I looved! They really seemed to care about making people comfy. I thought it was amazing they had a... More 

Was this review helpful? Yes
Sarah D, General Manager at Courtyard by Marriott Dallas Las Colinas, responded to this review

I appreciate you taking the time to give us your comments on your recent stay. The Bistro along with Starbucks are fairly new concept for the brand but has been very poplular with our guests. Concerning the exercise area, we will look at what we are able to do to provide our guest with more options.Thank you More 

Spring Hill, FL
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 23, 2015 via mobile

veey, very welcoming checkin after a long day of travel. Homer was extremely professional and attentive. I opted out of housekeeping for extra rewards points, but room was well stocked and very clean on my arrival. They have food for purchase at a nice bar, as well as alcoholic drinks until 10pm. There is no free breakfast, but you can... More 

Was this review helpful? Yes
Sarah D, General Manager at Courtyard by Marriott Dallas Las Colinas, responded to this review

I am happy you enjoyed your stay and i appreciate you taking the time to list many of the amenities our hotel has to offer. We look forward to having you stay with us again soon. More 

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