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Extended Stay America - Dallas - Las Colinas - Meadow Creek Dr.

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605 Meadow Creek Dr, Irving, TX 75038 (Formerly Extended Stay Deluxe Dallas - Las Colinas)
Extended Stay America - Dallas - Las Colinas - Meadow Creek Dr.
Best prices for: 1 room 1 guest
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Ranked #65 of 76 Hotels in Irving
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33 reviews from our community

Traveler rating
    7
    4
    4
    7
    11
See reviews for
2
4
5
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

You can tell the room hasn't been clean! there's dirt in trash on the carpet, bed was nasty.... had to change the sheet before we went to bed. There was hair in the bed and OTHER nasty stuff !!!!! I will NEVER stay here again!

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I and our child stayed in this hotel. We checked in and we received a room that reeked of smoke. We requested another room. When we checked in this room we had dirty towels with black stains and public hairs on them. We had sheets with stains, dirty appliances, outdated hotel furniture. We received more sheets, blankets,... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Las Colinas - Meadow Creek Dr., responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you found your stay inadequate to your needs. To ensure that a situation like yours doesn't happen again, my team is making sure to confirm our guest’s room preference upon arrival and to offer our refresh services to those to desire it, as well as... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

I'm a repeat customer of Extended Stay hotels, and this location is the best by far! I was pleasantly surprised, too. The staff was GENUINELY kind, courteous and professional! I loved my room, which was bug free and clean. The staff was so warm and friendly, as were the other guests I encountered. This is also a fantastic location! It's... More 

Was this review helpful? Yes 1
Dallas, TX
Top Contributor
66 reviews 66 reviews
49 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed October 29, 2014

After checking in next door at the extended stay america and was grossed out. I was told that for $15.00 more a night I can stay next door at the extended stay america deluxe. It was better but after all the money I have already spent I could have got a better deal online somewhere else. I gave this hotel... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Las Colinas - Meadow Creek Dr., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please know that we do apologize that you did not find the bed during your stay comfortable and that you found our lobby and carpets to be outdated. In response to your feedback, I would like to let you know that we are in the... More 

1 review
1 of 5 stars Reviewed October 26, 2014

Generally for long stays I've always done well with Extend Stay America hotels. This one was absolutely the worst hotel experience I've ever had, bar none. The hotel wreaks of body order and cigarette smoke masked by horrible room fresheners. Even when I asked for another room it was a little better but you could still smell it right always.10/27/1410/27/1410/27/14... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Las Colinas - Meadow Creek Dr., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry for the odor you experienced during your stay. In response to your feedback, I and my staff are making the necessary steps to improve the odor of the general areas of the hotel. As well, I am sorry... More 

Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2014

So disappointed and mad at myself for choosing this hotel...will never stay at an Extended Stay again. The ratings showed a score of 8 out of 10 for what you get for the price, so I assumed that the rooms were really nice. When we checked in, I had no idea we would not have maid service and shocked at... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed August 2, 2014

The room was dusty. I needed clean towels and was told that housekeeping only services the room every 8 days and that if I needed towels that I would have to bring them to the front desk to swap them out. I guess I also had to take out my own trash.

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Sao Paulo, SP
1 review
3 of 5 stars Reviewed July 25, 2014

Management at this location need to trained to be more accommodating and polite, at least when I stayed there in April they did show any courtesy when there is problem. Other management team at Extended Stay America in Las Colinas are much better to accommodate customer.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Las Colinas - Meadow Creek Dr., responded to this review

We appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so we are disappointed to hear that you felt our management was not accommodating to any issues you experienced during your stay. We can assure you that we have reinforced the importance of quality... More 

Austin, TX
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014

I frequently go to Dallas for business and have noticed quite a downward trend in both this Extended Stay and the one next door on Green Park Drive over the past year. In general, while the rooms look out dated, I expect that from this level of hotel. However, I have been quite surprised by the lack of cleanliness in... More 

Was this review helpful? Yes 1
Cary, IL
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 3, 2014

Good location, but not much else that makes this place desirable. My room has a strange (sweet) smell - rather odd. There was one plastic cup in the bathroom - and I asked for another one at the front desk and he couldn't find another one. They took out all dishes, glasses and silverware from the room. My coffee in... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - Las Colinas - Meadow Creek Dr., responded to this review

Thank you for posting a review of our hotel. I am glad to hear that you enjoyed our location. Still, I apologize that your room had an unpleasant odor during your visit. As well, I am sorry that your microwave was not working. I will be meeting with our housekeeping and maintenance staffs to ensure these issues are properly addressed.... More 

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17 photos of this hotel

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