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All 77 Irving hotels

TownePlace Suites Dallas Las Colinas

3.0 of 5 Hotel   |   900 West Walnut Hill Lane, Irving, TX 75038
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TownePlace Suites Dallas Las Colinas

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64%
Ranked #50 of 77 hotels in Irving
A recent review
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52 people have reviewed this hotel

Traveler rating
    18
    13
    14
    5
    2
See reviews for
12
5
9
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, very customer friendly and flexible.. I had some pricing issues initially which was immediately addressed..GM of the hotel Dustin and the AGM Mercy do not sit in a closed room but always at the service and are very prompt. At times they even drive you to a place you want to go in their shuttle.. and then they... More

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Chennai (Madras), India
1 review
5 of 5 stars Reviewed 6 days ago NEW

Doris Phillips... The adorable front-office associate welcomed me to this Hotel with a beautiful friendly smile during my check in. She was always there to help me. Thank you very very much Doris for all your efforts. I would definitely give her 5 stars. She made all efforts to make me feel that I am at Home. She definitely deserves... More

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Marietta, GA, USA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I will agree with other posters that the property may be aging, but it's still in good shape and everything in our room was in good shape. The renonvation they mentioned will be great thing. That said, We were very pleased with our stay. The price we paid was excellent, the location was great, good access to food and highways.... More

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Houston, TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Place is okay, room on the old side, breakfast selection is good but the customer service from 2 people at the front desk were way below par. No empathy, no consideration, one of them even got overly agitated because we tried to change our accommodation due to a job interview that came up.

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TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest: Thank you for your review of the TownePlace Suites - Dallas/Las Colinas. Your review helps the hotel improve its service for our future guests. I am sorry that we did not meet you expectations on our customer service. Please contact me at dustin.behney@marriott.com when you have a moment to let me know when you stayed so I can... More

Atlanta
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed March 5, 2014

I'm not quite sure how this property is ranked so high. I stay in Marriott properties exclusively when I travel. This property shows the most age and wear of any property I've seen. There is an elusive smell throughout the hallways. The fitness room is small and most equipment is inoperative (I was told to go "across the street" to... More

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TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest: Thank you for taking the time to write a review for the TownePlace Suites - Dallas/Las Colinas. As we are always looking to improve, it is our guest feedback to provide the staff with the best information. We are happy to announce we are underway on planning a full hotel renovation this year. With this renovation, all the... More

Austin, Texas
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 21, 2013

Depending on what you need and/or want this hotel could be great or awful. We stayed in a king suite .... had a HUGE living room with desk and kitchen area. The bathroom was small relative to the room. So if you need space, it is great. The hotel seemed old though. The floors were uneven and I believe not... More

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TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest: Thank you for your review of the TownePlace Suites - Dallas/Las Colinas. As we are always working to create an outstanding stay for our guest, sometimes we need the assistance and feedback from our guests experiences. I will personally address the issues you stated in your review to make sure futures guests do not have the same experience.... More

Prairieville, Louisiana
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2013

The rooms are very nice containing a small kitchen with a large refrigerator/freezer combo, stove/oven, microwave and stocked with utensils, plates, etc. This hotel was not too close to the interstate and convienient to any place we needed to get around to in Irving or the surrounding areas, e.g. Dallas, Fort Worth. The staff was helpful and pleasant. The only... More

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Sherwood, Arkansas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013 via mobile

I recently had the pleasure of staying at this hotel. It is a great deal, especially for the money. The rooms are nice, with a full kitchen. The breakfast each morning was also pretty good. My favorite part about the hotel is that they have an arrangement with the LA Fitness across the street. You can workout there for free... More

Was this review helpful? Yes
TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest: Thank you for your recent review of the TownePlace Suites - Dallas/Las Colinas. As we are always working to improve our service, we take a moment to reflect on the positive messages our guests leave for us. We are so glad you had a wonderful stay. We look forward to the next opportunity to accomodate you and your... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 25, 2013

This hotel is located near residential area. No it's not downtown Dallas but it is reasonable price for value. They serve a typical breakfast, waffles, fruit, cereal, yogurt etc. There are several restaurant in the neighborhood within walking distance. Their shuttle would bring me to work every morning and did pick me up at night

Was this review helpful? Yes
TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest, Thank you for your recent review of the TownePlace Suites - Dallas/Las Colinas. The information you provide helps future guests make a wise decision on where they decide to stay. Additionally, it helps improve their performance as well. We hope to see you back at the hotel next time you travel to the Las Colinas area. Regards, Dustin... More

Oklahoma City, OK
Top Contributor
79 reviews 79 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 19, 2013

We stayed at the TownePlace Suites Labor Day weekend for two nights. The room was nice if a bit plain vanilla. The free breakfast was decent and the staff was very efficient, pleasant to deal with and helped make our stay enjoyable. There was free WiFi and internet as well. The A/C was quiet and kept the room very comfy.... More

Was this review helpful? Yes
TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest, Thank you for your recent review of the TownePlace Suites Dallas/Las Colinas. We truly appreciate you taking the time to let us know how we are doing. We are currently working on our renovation for 2014. We are trying to no longer be "vanilla" become more outstanding! We will review the times that housekeeping staff is here on... More

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Additional Information about TownePlace Suites Dallas Las Colinas

Also Known As:
Towneplace Suites Dallas Las Colinas Hotel
Towneplace Suites Dallas Las Colinas Hotel Irving
Towneplace Suites Irving
Address: 900 West Walnut Hill Lane, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — TownePlace Suites Dallas Las Colinas 3*
Official Description (provided by the hotel):
You'll love the neighborhood-style living and great value of our TownePlace Suites by Marriott Las Colinas hotel. Our all-suite Irving hotel is located in the Las Colinas district, minutes from DFW Airport, as well as Kimberly-Clark, Fluor, Commercial Metals, Abbott Labs, and Exxon Mobil headquarters. We're also just 19 miles from the new Cowboys Stadium and American Airlines Center. Getting around is easy - as we provide complimentary shuttle service within 5 mile radius. Our extended stay Irving, TX hotel features studio and two-bedroom suites - each with fully equipped kitchens, separate living and sleeping areas, sleeper sofas, and complimentary high-speed internet access. Start each day with a free hot breakfast buffet. Relax in our pool, or exercise in our fitness room, and bring your pet - our hotel in Las Colinas is pet-friendly. Planning a meeting? Let us know - our conference room hosts up to 24. Few DFW airport hotels can match our attention to detail, so make a reservation today! ... more   less 
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