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All 76 Irving hotels

TownePlace Suites Dallas Las Colinas

3.0 of 5 Hotel   |   900 West Walnut Hill Lane, Irving, TX 75038
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64%
Ranked #48 of 76 hotels in Irving
A recent review
5 of 5 stars reviewed 2 weeks ago
VT1913 Heredia, Costa Rica
  • Reviews (56)
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56 people have reviewed this hotel

Traveler rating
    20
    13
    15
    6
    2
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12
5
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Heredia, Costa Rica
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel has an extremely friendly and helpful staff. The hotel is under construction, but has not affected my stay in any way. The room is very clean and I haven't heard any noise from outside. The hotel is located near many restaurants and businesses. Overall, I've had a wonderful stay so far.

Was this review helpful? Yes 1
Greenville, South Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago

I arrived at the hotel last night and the hotel is under construction. Nothing was mentioned when the reservation was made. An entire building is closed and there is no lobby and no kitchen - so no "breakfast" unless you consider coffee and donuts. Don't book this hotel unless you wait until the construction is over. I am extremely dissappointed.

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TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest: Thank you for leaving feedback regarding your recent stay at the TownePlace Suites - Dallas/Las Colinas. As we strive to make sure our guests are not affected by the renovation, there are cases we can not prevent that. I do apologize for any inconvenience you encountered during your stay. We did have to take away the hot items... More

Houston, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was on outstanding experience for us. We came to the Fort Worth area for the day and decided to stay the night. We booked the hotel online at the last minute for $79. It was far superior than other hotels costing twice as much. We were pleasantly surprised from check in to check out. Everyone was friendly and helpful.... More

Was this review helpful? Yes 1
Nashville, TN
1 review
3 of 5 stars Reviewed April 28, 2014

The TownePlace is a fairly average business "with a kitchen" hotel. The rooms are a bit smaller than some, but spacious enough. The lowest end room is a basic Suite with a Queen size bed and a pull out sofa bed. They also have 1 and 2 bedroom, although I did not get a chance to try either of these.... More

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TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest: Thank you for taking the time for to fill out a review for the TownePlace Suites by Marriott - Dallas/Las Colinas. I take great pride in our staff and will definitely be letting Doris know of the great comments you have about her. She is a wonderful associate to have at the hotel. We look forward to your... More

1 review
5 of 5 stars Reviewed April 22, 2014

Great hotel, very customer friendly and flexible.. I had some pricing issues initially which was immediately addressed..GM of the hotel Dustin and the AGM Mercy do not sit in a closed room but always at the service and are very prompt. At times they even drive you to a place you want to go in their shuttle.. and then they... More

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Chennai (Madras), India
1 review
5 of 5 stars Reviewed April 18, 2014

Doris Phillips... The adorable front-office associate welcomed me to this Hotel with a beautiful friendly smile during my check in. She was always there to help me. Thank you very very much Doris for all your efforts. I would definitely give her 5 stars. She made all efforts to make me feel that I am at Home. She definitely deserves... More

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Marietta, GA, USA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2014

I will agree with other posters that the property may be aging, but it's still in good shape and everything in our room was in good shape. The renonvation they mentioned will be great thing. That said, We were very pleased with our stay. The price we paid was excellent, the location was great, good access to food and highways.... More

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Houston, TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed March 22, 2014

Place is okay, room on the old side, breakfast selection is good but the customer service from 2 people at the front desk were way below par. No empathy, no consideration, one of them even got overly agitated because we tried to change our accommodation due to a job interview that came up.

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TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest: Thank you for your review of the TownePlace Suites - Dallas/Las Colinas. Your review helps the hotel improve its service for our future guests. I am sorry that we did not meet you expectations on our customer service. Please contact me at dustin.behney@marriott.com when you have a moment to let me know when you stayed so I can... More

Atlanta
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 5, 2014

I'm not quite sure how this property is ranked so high. I stay in Marriott properties exclusively when I travel. This property shows the most age and wear of any property I've seen. There is an elusive smell throughout the hallways. The fitness room is small and most equipment is inoperative (I was told to go "across the street" to... More

Was this review helpful? Yes
TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest: Thank you for taking the time to write a review for the TownePlace Suites - Dallas/Las Colinas. As we are always looking to improve, it is our guest feedback to provide the staff with the best information. We are happy to announce we are underway on planning a full hotel renovation this year. With this renovation, all the... More

Austin, Texas
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 21, 2013

Depending on what you need and/or want this hotel could be great or awful. We stayed in a king suite .... had a HUGE living room with desk and kitchen area. The bathroom was small relative to the room. So if you need space, it is great. The hotel seemed old though. The floors were uneven and I believe not... More

Was this review helpful? Yes
TowneplaceGMLas, General Manager at TownePlace Suites Dallas Las Colinas, responded to this review

Dear Guest: Thank you for your review of the TownePlace Suites - Dallas/Las Colinas. As we are always working to create an outstanding stay for our guest, sometimes we need the assistance and feedback from our guests experiences. I will personally address the issues you stated in your review to make sure futures guests do not have the same experience.... More

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Additional Information about TownePlace Suites Dallas Las Colinas

Address: 900 West Walnut Hill Lane, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Price Range (Based on Average Rates): $
Hotel Class:3 star — TownePlace Suites Dallas Las Colinas 3*
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Also Known As:
Towneplace Suites Dallas Las Colinas Hotel Irving
Towneplace Suites Irving

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
You'll love the neighborhood-style living and great value of our TownePlace Suites by Marriott Las Colinas hotel. Our all-suite Irving hotel is located in the Las Colinas district, minutes from DFW Airport, as well as Kimberly-Clark, Fluor, Commercial Metals, Abbott Labs, and Exxon Mobil headquarters. We're also just 19 miles from the new Cowboys Stadium and American Airlines Center. Getting around is easy - as we provide complimentary shuttle service within 5 mile radius. Our extended stay Irving, TX hotel features studio and two-bedroom suites - each with fully equipped kitchens, separate living and sleeping areas, sleeper sofas, and complimentary high-speed internet access. Start each day with a free hot breakfast buffet. Relax in our pool, or exercise in our fitness room, and bring your pet - our hotel in Las Colinas is pet-friendly. Planning a meeting? Let us know - our conference room hosts up to 24. Few DFW airport hotels can match our attention to detail, so make a reservation today! ... more   less 
Number of rooms
135

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