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Residence Inn Dallas Las Colinas

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950 Walnut Hill Lane, Irving, TX 75038
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1 room 1 guest
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Residence Inn Dallas Las Colinas
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77 Reviews from our TripAdvisor Community

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Traveler rating
    35
    25
    10
    2
    5
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28
7
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago

We tagged along for my husband's business trip for a week and stayed at this hotel. We loved the pool area and the staff was all very friendly. The breakfast in the mornings is really good and Brenda was such a sweet lady and my kids adored her! Really enjoyed our stay.

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Longview, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

great experience Joel, Israel, Brenda, Paula were so helpful and friendly They went out of their way to make sure we were given a great room, great service, fixed a minor problem we had immediately, and helped us with all of our stay!

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Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with them for 6 months. The room was spacious with a full kitchen. The bed was comfortable. The tub was up to date still had the nonslip grip floor in it. I mention this because I have stayed with other merriott hotels that did not have it and the tub was old causing me to slip and fall.... More 

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Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff everywhere in this property is amazing, especially miss Brenda at breakfast! Just the place is kinda run down in the rooms, they smell like an old basement, and the beds desperately need new mattresses. (Sagging into the middle of the bed, not comfortable anymore)

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Brett M, Manager at Residence Inn Dallas Las Colinas, responded to this review

Greetings Colette, Thank you for the kind words about our staff, they will be delighted to hear the feedback, and I will make sure to let Brenda know that you especially enjoyed her hospitality. Also thank you for letting us know about your room. I am truly sorry that we missed this during our room inspections. We will look into... More 

San Jose, California
2 reviews
5 of 5 stars Reviewed July 25, 2015

I stayed here multiple times and it is always a pleasure to come back. The staff is very friendly and accommodating. Special thanks to Brenda who is always cheery and makes you feel right at home, she makes breakfast the highlight of my day. Nothing special about the location but the staff makes all the difference, this one of my... More 

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Montgomery, Texas
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 24, 2015

Another solid Marriott property. Very large studio-apartment style room, two queen beds. Was larger than the first condominium I bought oh so many years ago. Shuttle service in the morning and evening gets you to the places you need to visit, though much reserve in advance. They have a good and reliable taxi service they regularly use which I will... More 

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Brett M, Front Office Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Past Guest, Thank you so much for taking the time to review our hotel! I am delighted that you were able to enjoy our spacious rooms and services. We understand, here at Residence Inn, how important it is to get to where we need, in a timely and safe manner, so it pleases me to know that you were... More 

Irving, Texas
1 review
5 of 5 stars Reviewed July 9, 2015

Brenda puts on a great breakfast! She's always so pleasant and genuine. It's nice to see a happy face in the morning. The presentation and selection is much better than other Residence Inn's I've visited. The same goes for their social hour. All staff are friendly and have recognized me on more than one visit. It truly feels welcoming! I... More 

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Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Brian, Thank you so much for all the kind words you said during your review. We pride ourselves on making sure that our guests are taken care of and that we make each stay memorable which in turn keeps you coming back. I will make sure to let Brenda know that she made a great impact on your stay... More 

Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 27, 2015

My family stayed here for 2 nights. The price was right and the rooms were very clean and spacious. The breakfasts may have been the best I have experienced at the Marriott chain. Even our picky eater liked them. The front desk folks were great and even pointed us to probably the best barbecue in Dallas. I would certainly stay... More 

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Brian, Thank you so much for all the kind words you said during your review. We pride ourselves on making sure that our guests are taken care of and that we make each stay memorable which in turn keeps you coming back. There is a lot of lodging options in the Irving/Las Colinas area and we are appreciative that... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed June 19, 2015

Brenda made sure every breakfast was great and was always very cheery. Morgan was very accomadating and made sure any issue I had was quickly resolved. Housekeeping was there every day to make sure i returned to a clean room. Great job by all.

Was this review helpful? Yes
Brett M, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Rich, Thank you so much for taking the time to reiew our property. With us being a long term stay property, our job is to make sure that every guests feels at home since we know you can't be. So I am delighted to know that they staff tooko such great care of you. I will make sure to... More 

1 review
5 of 5 stars Reviewed June 12, 2015 via mobile

Brenda was our hostess at breakfast in the morning,and did a wonderful job. She was always cheerful, and went out of her way to make us feel comfortable. The room was clean, and the bed was comfortable. I would stay here again.

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear LenRust, Thank you for your review. I appreciate the fact that you took time out of your schedule to let us know how your stay was. I am really excited to read that your experience while staying with us was great! We try to make sure that every guest has a memorable stay with us and it seems like... More 

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