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Residence Inn Dallas Las Colinas

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950 Walnut Hill Lane, Irving, TX 75038
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Residence Inn Dallas Las Colinas
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Residence Inn Dallas Las Colinas
Residence Inn Dallas Las Colinas
Residence Inn Dallas Las Colinas
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59 reviews from our community

Traveler rating
    25
    18
    9
    2
    5
See reviews for
25
5
2
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Prairie, Texas, United States
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Bad weather was going to prevent several employees from getting to work on 02/24/2015, so my job decided to book a couple of rooms for another co-worker and I to stay in so that we would be able to open up our call center in the morning. The young man at the front desk was friendly, professional, and checked us... More 

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Guest, Thank you for your amazing review! We appreciate all the kind words you said. When I read your review about the snow storm, I only thought "which one?" :) I hope next time you do return that you are able to enjoy our complimentary breakfast. Our breakfast attendant Brenda will take excellent care of you. If you are... More 

Little Rock
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We rented the Penthouse suite with the King, queen and pullout. If you have kids, GET IT!! There are three TV's and the ability to spread out. That makes a huge difference when you are traveling with a baby, teenager and your mom :-) It was very comfortable. The bathroom needs a little work, but it was a very good... More 

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Guest, Thank you for your amazing review! We appreciate all the kind words you said. We pride ourselves on making sure that every guest has a memorable stay while at our property and I am happy to know that we did that for you. I am also happy to hear that our penthouse suite was able to accomodate your... More 

Irving, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Breakfast was always served with a smile by Brenda .she goes above and beyond to take care of all guest -babies to grown up Babies.we had to stay here for 30 days as our house was undergoing renovation.

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Guest, We appreciate you taking the time to review our property. I am excited to know that our staff was able to take care of you during your stay. I am going to especially let Brenda know all the kind words you said about her. I am sure she is appreciative. We always try to make each stay as... More 

Akron, Ohio, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Over the past 8 months I've stayed at the Residence Inn-Las Colinas 10 times during business trips to Irving, TX. From my very first visit I was impressed with their southern hospitality. The hotel management can thank their outstanding employee, Brenda Brown, for that compliment. She exemplifies southern hospitality in all that she does. Brenda is a friendly, caring person... More 

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Marla, Thank you for your review. You are extremely right about Brenda Brown! She is amazing and we appreciate the fact that Brenda makes all guests stays memorable. She is truly an asset to our company and we appreciate her. I will make sure to pass these words on to Brenda so that she is aware of the impact... More 

Irving, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Resort is located very close to many business offices and it has very nice staff. rooms were clean and breakfast tasted well. Pool area is very comfortable in summer time with possibility to grill. Overall feeling is very positive

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Pavol, Thank you for saying such kind words about our hotel! We appreciate you taking the time to tell everyone what abotu hour hotel you liked. We do try our best to accomodate all our guests to make sure that every stay feels like home. I see that we didn't get a rating of "5" on all of the... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

This hotel is absolutely fabulous! I travel often and when I come to Dallas I always try to book this hotel. The staff is awesome....Brenda and Morgan took great care of me. Breakfast is included which is great. Also on the weekdays there is an evening snack....tacos....burgers...etc. The location is prime for restaurants and central to many Dallas attractions! You... More 

Was this review helpful? Yes 2
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Chanteau, Thank you so much for all your kind words! We appreciate you taking the time to fill out a survey about how memorable your experience was with us at our property! It sounds like we were able accommodate all if your needs while you were here. I'll be sure to let Brenda and Morgan know that they had... More 

Uppsala, Sweden
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2015

Recidence Inn Dallas Las Colinas was a suprise. The very big room /smaller apartment had new carpets and matrasses. The kitchen also felt very new. The room was very clean. We had a 2 queen bed room/ apartment. It had 2 queen beds and livingroom furniture. We are adults and 2 teenagers (16/18 years old) We did not use the... More 

Was this review helpful? Yes 2
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Helene, Thank you so much for your kind words about our property but also about our staff! I am please to know that our hotels amenities were a perfect fit for you and your family! Most importantly, I am glad to know that Morgan took such great care of you guys! We try as much as possible to make... More 

Indianapolis, IN
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 28, 2014

The location of this hotel is excellent for a business traveler. It is near a la fitness and many restaurants. The hotel was clean and the staff was friendly. I would stay again. The penthouse was a nice apartment size room

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Guest, Thank you so much for your high rated review of our hotel. Our goal at the Residence Inn Las Colinas is to make sure that we provide you with a good memorable experience of our hotel. I do see that we did not score highly in the areas of sleep quality and value, we would love to know... More 

AUSTIN, TEXAS
1 review
5 of 5 stars Reviewed October 26, 2014

She made my entire trip and really took care of us. Great attitude..... Hotel was nice, Brenda made our stay extraordinary. Our room was clean and the place smelled nice. I like the fact that it is spacey!

Was this review helpful? Yes
Terri E, Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Danny, Thank you so much for taking the time to review our hotel about your most recent stay. And what can we say about Brenda, she has been here for a long time and she genuinely cares about every guests. She makes you feel like your still at home even though you aren't. I will make sure that Brenda... More 

Las Cruces, New Mexico, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

I am an employee of Marriott myself so I can tell if a property pays attention to details. This hotel is very detail oriented and my family and I had a great stay from beginning to end. Upon check-in we were greeted by a woman who I believe was named Ronna. She was very knowledgeable and very welcoming. I don't... More 

Was this review helpful? Yes 1
Brett M, Manager at Residence Inn Dallas Las Colinas, responded to this review

Thank you Patrick for the wonderful feedback, it's great to be regonizied by your peers. I'm also glad that you were able to take advantage of the great amenities that we at the Residence Inn Dallas Las Colinas have to offer. We hope to see you again soon! More 

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