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All 77 Irving hotels

Residence Inn Dallas Las Colinas

3.0 of 5 Hotel   |   950 Walnut Hill Lane, Irving, TX 75038
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Residence Inn Dallas Las Colinas
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Ranked #46 of 77 hotels in Irving
A recent review
5 of 5 stars reviewed 2 weeks ago
Paul H Denver, Colorado
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40 people have reviewed this hotel

Traveler rating
    16
    10
    7
    2
    5
See reviews for
17
3
2
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Fantastic comfort care by the staff. I always feel glad to stay at this hotel. The people here make the difference. All nice hotels offer clean, well decorated rooms, but the staff goes way beyond the call of duty to make you feel at home. Ask for the head of the lobby food service, Brenda, and she will be there... More

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Thank you for your wonderful comments. I am delighted that we were able to meet your needs. I have shared this with Brenda. She is always so thankfu and delighted to received comments as such from her guest. We hope to see you again soon! Thank you for chossing Marriott. Sincerely, Terri E. More

Victoria
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived tired after a red eye flight, the receptionist was friendly and welcoming. Our suite was clean and confortable, we liked the fire place. Breakfast had plenty of choices, cooked items were a little dry but that's not unusual in a buffet. Internet connection was very good. I would come back again for sure!

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Thank you very much for your feedback. It is very important to us so we know how we are doing. We have shared your feedback with our staff. Please come back and visit us the next time you are in the DFW area. Sincerely, Terri E More

Round Rock, Texas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

Very modern room the loft did get hot with heat on breakfast was excellent . The front desk people were very friendly and helpful. Felt very safe with three kids. Very close to everything. Will def stay here again if i am ever in the area again. We did have the irving police come by at night to check our... More

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Thank you for your wonderful comments. We have shared your feedback with our staff. Please visit us again when you are in the DFW area. Sincerely, Terri Elorreaga More

Chennai (Madras), India
1 review
4 of 5 stars Reviewed March 2, 2014

stayed around 60 days for my business trip. Room was clean. Food was nice. excellent service. my office is very near to this hotel. I enjoyed lot on high speed internet and playing basket ball. it was nice experience.

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Thank you very much for your feed back. It is very important to us so we know how we are doing. Please visit us again if you are ever in the DFW area. Sincerely, Terri E. More

Jacksonville, Florida
1 review
3 of 5 stars Reviewed February 12, 2014

A nice place to stay if you're working in the Las Colinas area. Conveniently located by stores and restaurants. Rooms were clean & updated, and the staff was pleasant and helpful. We enjoyed the daily breakfast- very convenient!

Was this review helpful? Yes
Stephanie W, Manager at Residence Inn Dallas Las Colinas, responded to this review

Thank you so much for your response. I do see that you rated us a 3 overall. Could I ask you to be more specific, if possible, so that I can both address and correct the issue? Your comments will help us reach our goal and will be very much appreciated. Your feedback can be submitted to stephanie.wydner@marriott.com. Thank you... More

Rancho Cucamonga
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 7, 2014

Staying at a Marriott is always reliable and our usual preference, but the best part of our stay, this time, was the fantastic and friendly Brenda! Thank you, Brenda, for making our stay so enjoyable!

Was this review helpful? Yes
Stephanie W, Manager at Residence Inn Dallas Las Colinas, responded to this review

Thank you so much for your thoughtful comment. I have shared this with Brenda. She is always so thankful and delighted to receive comments as such from her guests. We hope to see you again soon! Sincerely, Stephanie W More

Cocoa, Florida
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 3, 2014

Stayed at this Marriott a few days after Christmas. Absolutely got no hotel service at all!!!! Requested towels and blankets and had to go to guest services and pick them up ourselves. At breakfast both mornings there was no food out. Then the hotel made a mistake on the bill and we were double charged. Worst service ever!

Was this review helpful? Yes
Stephanie W, Manager at Residence Inn Dallas Las Colinas, responded to this review

Thank you for staying with us at the Residence Inn by Marriott in Las Colinas. I understand that you had an unpleasant experience and I would first like to send you my apologies. I have shared your feedback with our staff and assure you these issues were dealt with. We appreciate your loyalty to Marriott and your candid feedback is... More

Perrin, TX
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 2, 2014

We stayed here the weekend after Christmas and I was disappointed since I brought family here from out of town. When we first got to the hotel, the guy checking us in didn't really didn't know what he was doing. He asked me if I was sure I was at the right place. Um why else would I be there?... More

Was this review helpful? Yes
Stephanie W, Manager at Residence Inn Dallas Las Colinas, responded to this review

Good afternoon! I sincerely apologize for the inconveniences you dealt with during your stay. I have certainly addressed this with the staff, and have ensured that moving forward the housekeeping department is properly staffed in order to deliver the proper items to guest rooms. The front desk agent has been addressed in regards to how to properly handle these types... More

Walla Walla, Washington
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 26, 2013

We were stranded in Dallas due to weather and were able to get a room at this Residence Inn. The people here made what could have been a very bad experience into a rather nice one. Our room was spacious, clean, and very comfortable; the breakfast offered was more than expected - great selection, good food, plenty of room to... More

Was this review helpful? Yes
Stephanie W, Manager at Residence Inn Dallas Las Colinas, responded to this review

Thank you for your wonderful comments. We have shared your feedback with our staff. Please visit us again when in the DFW area. Sincerely, Stephanie W More

Rio Rancho, New Mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2013

We chose this hotel because we had 6 in our party for our 3 night stay. The penthouse suite fit us very comfortably. There were comfortable king sized beds in both the upstairs loft and downstairs bedroom. There was also a sofa bed. Both bedrooms were spacious. TV's were in both bedrooms, and living room area. Kitchen had the comforts... More

Was this review helpful? Yes
Stephanie W, Manager at Residence Inn Dallas Las Colinas, responded to this review

Thank you for your wonderful comments. We have shared your feedback with our staff. We can't wait to see you again when you come back to the DFW area. Sincerely, Stephanie W More

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Additional Information about Residence Inn Dallas Las Colinas

Also Known As:
Residence Inn Dallas Las Colinas Hotel
Residence Inn Dallas Las Colinas Hotel Irving
Residence Inn Irving
Irving Residence Inn
Address: 950 Walnut Hill Lane, Irving, TX 75038
Phone Number:
Location: United States > Texas > Irving
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 77 hotels in Irving
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Dallas Las Colinas 3*
Official Description (provided by the hotel):
Studio and penthouse suites, including separate living andsleeping areas • Nonsmoking and ADA-accessible rooms •Fireplace in some suites • All suites with fully equipped kitchen •Featuring fully equipped kitchens with refrigerator, microwave,and coffee maker • Flat-Panel LCD HDTV • Complimentary cableTV with premium channels • Remote-controlled cable TV • Ample,well-lit, work area with desk • Complimentary high speed wiredand wireless Internet access ... more   less 
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