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Residence Inn Dallas Las Colinas

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950 Walnut Hill Lane, Irving, TX 75038
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Residence Inn Dallas Las Colinas
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Residence Inn Dallas Las Colinas
Residence Inn Dallas Las Colinas
Residence Inn Dallas Las Colinas
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65 reviews from our community

Traveler rating
    28
    21
    9
    2
    5
See reviews for
26
5
2
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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NH
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent one night here after landing at DFW. It was an easy drive from the airport. The staff was friendly and courteous at check in. Rooms were clean and spacious. Parking is convenient to the rooms. Breakfast was nice....the parfaits and fresh fruit were a nice touch. I would stay here again if I were in the area.

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Rizz00904, Thank you for taking the time to review our property as well as your experience. I understand that our property is not as close as others are to the Dallas/Fort Worth airport but like you said it is a short drive and easy to find. So I can see why we did not score at our highest on... More 

Lynn Haven, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Brenda, did the bkfst bar & did an excellent job! I've stayed @ a lot of Residence Inns & this was by far the best I've ever had. She was always there & went out of her way to help you. All of the staff there were very pleasant & helpful. Isreal @ the front desk was great.

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Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Jean, Thank you so much for all your kind words. We really appreciate that not only our property but most importantly our staff contributed to you having such a great stay. We really pride ourselves on making each stay memorable for all of our guests. I will make sure that Brenda as well as Israel know about this review... More 

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Front desk person, Morgan, was an absolute jewel this trip. She helped out in many ways to make my stay feel just like home. Brenda of the food service department was as always the most charming and hard working person in the industry. She is my mother on the road, but not just to me, rather she is to everyone.... More 

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Paul, Thank you so much for all those amazing words! I couldn't agree with you more. At our hotel, we pride ourselves on our service and making that the reason why our guests continue to stay with us when they are in the area. We know that there are a lot of hotel options in the area so we... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

it was a pleasure to stay in the hotel. Rooms are nice clean and big and equipped with kitchen . if you are not a good cook, there are many restaurants and fasfods across the street. Hotel staff is friendly and always willing to help you with anything. Special thanks to Brenda and Terri to make this stay an enjoyable... More 

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Past Guest, I want to thank you for taking the time to review our property and as well as our service. I really appreciate all the kind words you had about everything. It seems that our property was perfect for all your needs. Most importantly, I am happy to know that our staff was accommodating to all your needs.... More 

Pueblo, Colorado
Top Contributor
135 reviews 135 reviews
41 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 12, 2015

The friendliness of the check-in/front desk staff was great and very much appreciated. Nicely furnished and laid out room and kitchen. Quiet and very spread out property, didn't hear very much from other guests. A housekeeper knocked about 10 a.m. asking to clean, so I checked my door and I had the magnet on the front by the knob...not sure... More 

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Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Good Morning LVSquared, Thank you so much for taking the time to review our property. I am proud to know that your check-in experience was great and that our associates played a part in that. I do want to apologize about your experience with our housekeeping staff. I have passed on all the information to the appropriate manager of that... More 

Little Rock, Arkansas
1 review
4 of 5 stars Reviewed April 8, 2015 via mobile

Great people at the front desk! And Brenda was so accommodating! We will definitely look at staying here again when in town for business. Also loved that they have meeting rooms. We were able to hold our training meetings here as well.

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear CBCrush, Thank you so much for taking the time to review our property. I am that our hotel has all the amenities in which can make your stat more accommodating. I am more excited to know that Brenda took such excellent care of you! It makes me proud to know that not only the property itself is what our... More 

Grand Prairie, Texas, United States
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2015

Bad weather was going to prevent several employees from getting to work on 02/24/2015, so my job decided to book a couple of rooms for another co-worker and I to stay in so that we would be able to open up our call center in the morning. The young man at the front desk was friendly, professional, and checked us... More 

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Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Guest, Thank you for your amazing review! We appreciate all the kind words you said. When I read your review about the snow storm, I only thought "which one?" :) I hope next time you do return that you are able to enjoy our complimentary breakfast. Our breakfast attendant Brenda will take excellent care of you. If you are... More 

Little Rock
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 20, 2015

We rented the Penthouse suite with the King, queen and pullout. If you have kids, GET IT!! There are three TV's and the ability to spread out. That makes a huge difference when you are traveling with a baby, teenager and your mom :-) It was very comfortable. The bathroom needs a little work, but it was a very good... More 

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Guest, Thank you for your amazing review! We appreciate all the kind words you said. We pride ourselves on making sure that every guest has a memorable stay while at our property and I am happy to know that we did that for you. I am also happy to hear that our penthouse suite was able to accomodate your... More 

Irving, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

Breakfast was always served with a smile by Brenda .she goes above and beyond to take care of all guest -babies to grown up Babies.we had to stay here for 30 days as our house was undergoing renovation.

Was this review helpful? Yes 1
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Guest, We appreciate you taking the time to review our property. I am excited to know that our staff was able to take care of you during your stay. I am going to especially let Brenda know all the kind words you said about her. I am sure she is appreciative. We always try to make each stay as... More 

Akron, Ohio, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2015

Over the past 8 months I've stayed at the Residence Inn-Las Colinas 10 times during business trips to Irving, TX. From my very first visit I was impressed with their southern hospitality. The hotel management can thank their outstanding employee, Brenda Brown, for that compliment. She exemplifies southern hospitality in all that she does. Brenda is a friendly, caring person... More 

Was this review helpful? Yes
Terri E, General Manager at Residence Inn Dallas Las Colinas, responded to this review

Dear Marla, Thank you for your review. You are extremely right about Brenda Brown! She is amazing and we appreciate the fact that Brenda makes all guests stays memorable. She is truly an asset to our company and we appreciate her. I will make sure to pass these words on to Brenda so that she is aware of the impact... More 

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